User's Manual

Patient Forgets StimRouter Electrode
If a patient forgets to bring his or her StimRouter electrode to a follow-up session, use a clinic
StimRouter electrode or reschedule the programming session
Troubleshooting Wireless Technology
Table 11-2. Troubleshooting, clinician programmer.
78
Clinician’s Guide
Clinician Programmer
Problems/Solutions
FLASHING RED Information
Icon
A User-Correctable Error such as Faulty
Electrode Contact, Radio Communication
Failure
• Press the information icon to view the error
message and list of solutions.
FLASHING YELLOW
Information Icon
Low Battery Detected: EPT or Patient
Programmer
• Press the information icon to view the error
message and list of solutions.
• Charge the patient programmer.
• Charge the EPT.
RED Information Icon
Software or Hardware Error
• Press the information icon to view the error
message and list of solutions.
Unexpected Error in the StimRouter
Application
Contact your local distributor.
Clinician Programmer Will Not Turn On
• Press the clinician programmer reset button.
• Charge the clinician programmer and verify
that the amber LED is ON. If the light does not
turn on, refer to the HP instructions for use.
• Contact your local distributor.