User's Manual

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Error Messages and Troubleshooting
Error Messages and Troubleshooting
Er1 -
Er2 - The m
Er3 - The s
The inserted test strip has been used or damaged. Please use a new test strip.
eter has malfunctioned. Do a Quality Control Test or reinstall the batteries to
check if the meter works properly.
ignal transmission is disrupted. Repeat the test using a new test strip.
Repeat the test using a new test strip.
Er5 - An issue calibrating the Meter has occurred. Please follow the steps below:
(1) Remove the test strip from the meter.
(2) Turn off the meter (press and hold the Main button for 3 seconds).
(3) Press the main button to turn ON the meter.
If after turning on the Meter, you do not see Er5, your meter is functioning properly and
able to perform a test.
Er4 - The blood sample volume is insufficient.
Meter Malfunction
If the Rightest Blood Glucose Meter GM232B will not turn on, please follow the steps below:
1. Open the battery cover and remove the batteries.
2. Wait for 5 minutes and reinsert the batteries as described as instructed on page 16, (Meter Activation and
Changing the Battery).
The meter should work normally after finishing the above steps. If the meter still does not work, please contact
Bionime customer service .at 888-481-8485
CAUTION
A blood sample should ONLY be applied to the test strip after the test strip has been inserted correctly and
the Meter's screen is showing the image of the test strip and a blood drop flashing symbol. If the blood drop
flashing symbol is NOT showing on the screen, do not apply a sample to the test strip. Please re-insert the
unused test strip correctly. The screen MUST show the image of the test strip accompanied by the blood
drop symbol flashing (this symbol take 3 seconds to show after correctly inserting the test strip) in order for
a sample to be applied. Please consult your User Manual and/or contact Customer Service for support on
how to correctly insert a Rightest Test strip.
If one of the above error messages still appears, please contact Bionime customer service at
888-481-8485.