User's Manual

Troubleshooting
Part No. 430-4G-200-00-000
© 2009, L-1 Identity Solutions Inc.
8-6
8.1.5. E
RROR 27502 - SQL SERVER DOES NOT EXIST
This error can occur during the SecureAdmin Server installation process (at the time of
database configuration, after the database selection screen). If it occurs, it means that
the InstallShield Wizard could not connect to the specified SQL database because it
does not exist or because the user is not authorized to access that database
Check your user name and password or contact your IT department to ensure that your
user name is authorized to access the specified SQL database.
Figure 8-5: Error 27502 - Server Does Not Exist