User's Manual

Veri-Series Setup Guide

Bioscrypt Return Policy and Procedures

Bioscrypt must be notified within thirty days of the date that a

defect is discovered. Bioscrypt will then issue a Return Material

Authorization (RMA) number which the Customer must include

with all correspondence and display on the outside of the

shipping container when returning the product. Any products

returned later than 30 days after issuance of an RMA may be

subject to review as to whether the authorization to return is still

warranted.

All Bioscrypt products must be shipped freight and insurance

prepaid, in the original shipping container or equivalent. A written

description of the defect together with a copy of the invoice and

the name of the Dealer who sold the Bioscrypt product must be

shipped with the product. All defects must be reproducible at

Bioscrypt’s location to qualify for this limited warranty.

For shipping addresses and return authorization contact Bioscrypt

Technical Support. Warranty repairs do not re-initiate the

warranty period. For repaired or replaced products the warranty

on the replacement unit is the remainder of the warranty on the

original product or 90 days, whichever is longer.

Bioscrypt will return a repaired or replacement product via

ground freight and insurance prepaid. If the Customer desires an

airfreight or other expedited return shipping method, then they

must agree to pay for the expedited shipping. Returned products

that are found to be free of defects may be subject to a $150.00

handling fee and will be returned at the Customer’s expense.