User's Manual

G ETTING S ERVICE AND S UPPORT
80
© Copyright 2002, Bioscrypt Inc. All rights reserved.
Getting Service and Support
Bioscrypt, Inc. is available to provide information and assistance. Contact
Bioscrypt using methods discussed below.
Before calling, copy down the following version information about your unit:
• Software
• DLL
• Algorithm
• Kernel
• PIC
• ESI (if applicable)
This can be found in the Help menu under the About menu. The ESI version can
be found under the Smart Card Manager in the upper left (V-Smart only).
Technical Support
For assistance with technical matters, contact the Technical Support
Department by sending e-mail to [e-mail]. To speak directly
with a technician, call [phone].
Customer Service and Sales Support
Bioscrypt is here to assist you with your questions. Contact our Customer
Service and Sales support departments by calling [phone].
World Wide Web Site
See our World Wide Web site for breaking information, and other services. The
address is www.bioscrypt.com.