User's Manual

A PPENDIX E – V-SMART A DMINISTRATOR

S ITEK EY M ANAGEMENT

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2. Next, the V-Smart will check if its Secondary SiteKey matches the key on the

smart card. In our example, they do match so the key on the smart card is

changed (updated) to the V-Smart’s Primary SiteKey. This “update” adds ~0.5

seconds to the process, but only happens the first time the older card is

presented. After that, the new Primary is already on the smart card step #1

above will PASS from now on.

If neither the Primary nor the Secondary SiteKey on the V-Smart matches the smart

card’s key, the V-Smart will not be able to use that card. You must use the previous

SiteKey as the SECONDARY SiteKey or all previously created smart cards will be

unusable.

Once the entire user base of cards has been updated to the NEW PRIMARY SiteKey,

you should once again perform the “change SiteKey process”. This time keep the

primary SiteKey the same, but enter a “-1” for the Secondary SiteKey. This will disable

the ‘auto update’ feature and any remaining smart cards with “cat” on them will no longer

work.

What Happens if I FORGET My SiteKey?

DO NOT LET THIS HAPPEN! If an Administrator forgets the Primary SiteKey then all

previously created smart cards will continue to work, but the following will happen:

• They can no longer create new smart cards

• They will not be able to READ templates from current smart cards

• They will not be able to CHANGE the SiteKey on the V-Smarts

• The V-Smarts will have to be returned to Bioscrypt for reprogramming and once

reprogrammed, the previously enrolled smart cards will no longer be usable.

What Happens if Someone Else Learns My Installation’s

SiteKey?

SiteKeys need to be protected just like computer passwords and should not be told to

unauthorized personnel. In the event that the SiteKey has been compromised, follow the

steps defined in the previous “How do I Change the SiteKey if I Already Have a User

Base of Previously Created Smart Cards?” section to change the SiteKey and

automatically update all user base smart cards.