383 SERIES USER GUIDE PROHEAT 2X ®
Important Safety Instructions Read all instructions before using your DEEP CLEANER. When using an electrical appliance, basic precautions should be observed, including the following: WARNING To reduce the risk of fire, electric shock, or injury: » Connect to a properly grounded outlet only. See grounding instructions. Do not modify the 3-prong grounded plug. » Do not leave appliance when it is plugged in. Unplug from outlet when not in use and before servicing. » Use indoors only.
Thanks for buying a BISSELL deep cleaner We’re glad you purchased a BISSELL deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your BISSELL deep cleaner is well made, and we back it with a limited two-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Care department, so, should you ever have a problem, you’ll receive fast, considerate assistance.
Product View 1 2 5 4 15 16 3 6 7 8 17 9 10 11 18 14 12 13 1 2 3 4 5 6 7 8 9 4 www.bissell.com Spray Trigger Upper Handle Extra Long Power Cord Power Switch Heater Switch Flex Hose Easy Carry Handle Heat Indicator Light ReadyTools™ Dial 800.237.
Assembly WARNING Do not plug in your deep cleaner until you are familiar with all instructions and operating procedures. Your deep cleaner comes in four, easy to assemble components: Upper Handle Lower Handle Upper Hose Rack Lower Hose Rack 1. 2. 3. 4. The only thing you will need to assemble your cleaner is a Phillips head screwdriver. 1. Slide upper handle onto lower handle. 2. Screw 3 screws into the marked holes. 3. Place upper hose rack onto back of upper handle, and secure with screw. 4.
Operations WARNING Special Features Do not plug in your cleaner until you have completely assembled it per the above instructions and are familiar with all instructions and operating procedures. Your BISSELL PROheat 2X deep cleaner is a home cleaning system that uses the power of heat, brushes, and cleaning formula to get the deep down dirt for a maximum clean. Not only does it come with several unique features, it has been designed with you, the customer, in mind.
Operations 4. Pretreating (optional) Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryways and hallways. BISSELL Stain PreTreat a. Spray the BISSELL Stain PreTreat formula onto heavy traffic areas, soiled areas, or stains. b. Allow to penetrate for at least 3 minutes. c. Clean as normal, using the BISSELL PROheat 2X machine on the high traffic setting, following the instructions below. WARNING Carpet cleaning 1.
Operations 2. Set ReadyTools Dial to the floor cleaning setting. 2. 3. Plug into a proper outlet and turn the power and heater switches to the ON ( I ) position. Allow 1 minute for the built-in heater to warm-up before cleaning. The PROheat 2X will be fully warmed and will provide optimal performance after a minute of continuous heated cleaning. 4. Cleaning Strokes. While pressing the trigger, make one slow forward wet pass and another one back. Caution: Do not overwet.
Operations Note: Remember to secure the tank latch in the back and test to make sure it is secure before picking up the tank. Always check the level of cleaning formula in the formula tank at the same time, and refill as needed. 6. Water rinse (recommended). Rinsing is an optional step that can be done during the cleaning process or after the carpeted area has been completed. Empty the heavy-duty bladder if necessary and refill with hot tap water only. Replace the tank on the machine.
Operations NOTE: If your deep cleaner came with a Deep Reach Tool or Stain Trapper Tool, do not follow cleaning instructions below. Instead, follow instructions in next section. 6. Clean by pressing the trigger to spray solution onto the area to be cleaned. Slowly move the tool back and forth over the soiled surface. Release the trigger to suction soiled water. Continue to clean in the area, working in small sections, until no more dirt can be removed. Rinse (optional) and suction as needed.
Operations and residue that can be accessed before deep cleaning. 4. Be sure to test any spot removal formulas in an inconspicuous area first. This is important as some dyes and materials could be damaged or discolored by cleaning solvents. If such a change should occur, try a different solution or call a professional. 5. If cleaning on Berber carpeting, gently run your machine over a hidden area. If no fuzzing occurs, continue cleaning in soiled area. 6.
Operations WARNING Hard floor cleaning (Select models only) Your PROheat 2X model may have come with a hard floor attachment and 2X Hard Floor Solutions Formula. If not, these products are available for purchase by contacting the BISSELL Consumer Care department by phone or at the website. The hard floor tool provides effective cleaning for linoleum, vinyl, and tile floors. Caution: Do not use on unsealed hardwood floors.
Maintenance & Care Machine storage Once your cleaning is complete, make sure the 2-in-1 water tank is emptied, rinsed out, and dried before the next use. The formula tank can remain filled and ready to go. WARNING To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. Note: Store cleaner in a protected, dry area.
Maintenance & Care 5. Before you place the cleaned 2-in-1 water tank back onto the machine, remove the red solution filter cap (on the base of the machine). Remove the cap by inserting a coin or a flat head screw driver into the slot on the top. Turn counter clock wise and unscrew. Set aside. a. Remove the white filter by grasping the post and pulling up and out of the unit. Rinse the filter under cold water. Note: Be careful not to drop the filter into the sink or disposal.
Maintenance & Care Small belt removal and replacement WARNING Occasional replacement of one or both belts may become necessary. If that is needed, please follow the instructions below. To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. 1. Turn off the machine, and unplug it from the outlet. 3. 2. Remove both the 2-in-1 water tank and the formula tank. Set aside. 3.
Troubleshooting Problem Possible causes Remedies Built-in heater ready light does not illuminate The heater switch is not turned ON ( I ) Turn the heater switch ON ( I ) The power switch is not turned ON ( I ) Both switches must be ON ( I ) to activate the heater ready light Water tank may be empty Fill heavy duty bladder with hot tap water Reduced spray or no spray DirtLifter® PowerBrush does not turn Cleaner not picking up solution Tank may not be seated completely Turn power OFF (0).
Replacement Parts These items are available for your BISSELL ProHeat 2X deep cleaner. Call 1-800-237-7691 or visit www.BISSELL.
Accessories These items are available for your BISSELL ProHeat 2X deep cleaner. Call 1-800-237-7691 or visit www.BISSELL.
Warranty Service Limited Two-Year Warranty Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area. If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care. This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state.
Register your product today! Registering is quick, easy and offers you benefits over the lifetime of your product. You’ll receive: BISSELL Rewards Points Automatically earn points for discounts and free shipping on future purchases. Faster Service Supplying your information now saves you time should you need to contact us with questions regarding your product. Product Support Reminders and Alerts We’ll contact you with any important product maintenance reminders and alerts.
