User Guide

www.BISSELL.com10
Product Care
Your BISSELL Multi Reach doesn’t need much maintenance: keep the filter
clean, check for blockages, remove hair from the brushbar and charge the
battery. Wipe it with a dry cloth if it gets dirty, including the area under the
bin. Never wash it with liquid, run it under a tap or use it without the filter.
WARNING
To reduce the risk of electric shock, turn power switch o and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
Problem Possible causes Remedies
Multi Reach
won’t
turn on
Battery isn’t fully charged Charge battery following
instructions on page 7
Wrong charger being used Be sure to use only the charger
supplied with your product
Multi Reach
is not
cleaning well
Dirt bin is full Empty dirt bin
Dirt bin is not installed properly Position bin correctly and
snap firmly into place
Filters need cleaning Follow filter cleaning instructions
on page 9
Filters need replacing Visit www.bissell.com or
call 1-800-237-7691 to order
replacement filters
Clog or obstruction in Multi
Reach handheld
Remove the battery and bin from
the body and look through both
ends of the nozzle and tube to
dirt bin to remove any blockages
Clog or obstruction in powered
floor head
Remove the brush bar to clean
and remove any blockages, see
page 8
Clog or obstruction in extension
floor tube or crevice tool
Look through both ends of the
tube to remove any blockages
Battery
Status Lights
are Indicating
a problem
1 red flashing battery light Charger may have developed a
fault and may need to be replaced
4 depleting red flashing lights Charger may have developed a
fault and may need to be replaced
NO lights illuminate after fully
charging
Charger may have developed a
fault and may need to be replaced
4 solid red lights The brushroll has jammed, see
instructions on page 8
Trouble Shooting