User Guide

BISSELL.com 7
Maintaining the Brush Roll
Go to support.BISSELL.com for tips on maintaining and replacing your brush roll.
1. Turn the machine OFF and
press the foot release button
to disconnect the motorized
cleaning foot.
2. Twist the bottom screws
with a coin to remove bottom
cover.
3. Remove the brush roll cover
and clear any debris from
brush roll.
4. Reattach brush roll by
inserting into the belt and
pressing in to place.
5. Attach and secure bottom
cover.
Problem Possible Cause Remedies
Vacuum
won’t pick
up dirt
Filter is dirty. Remove and rinse the filters. Allow enough time to dry properly before reinserting.
There is a clog in the vacuum. Remove the foot and extension wand from the hand vacuum. Check for debris buildup or
clogs in each of these sections. Clear any debris or clogs before reassembling.
Dirt tank is not seated correctly. Remove the tank and reseat properly.
Dirt is
escaping
from the
vacuum
Dirt tank is full. Empty the tank.
Filter is missing or dirty. Check to see if the filter is in place. Clean if necessary.
There is a clog in the vacuum. Remove the foot and extension wand from the hand vacuum. Check for debris buildup or
clogs in each of these sections. Clear any debris or clogs before reassembling.
Brush roll
doesn’t
rotate
Wrong power mode is being used. Make sure switch is pushed all the way to Carpet Cleaning Mode.
Brush roll has lodged debris or other
entanglements, keeping the brush
from rotating.
Unplug to reset brush motor, checking for and removing debris before turning ON. If
problem persists, disconnect foot, remove bottom cover and clear debris and suction
path.
WARNING To reduce the risk of fire, electric shock or injury, turn power OFF and disconnect plug from
electrical outlet before performing maintenance or troubleshooting. Other maintenance or service not included in the manual
should be performed by an authorized service representative.
Troubleshooting
Below are some of the issues you may run into. If you don’t see the issue you’re experiencing
below, visit support.BISSELL.com.