Earn BISSELL Rewards! Register your product today! See details on Back back page ® USER'S GUIDE 89Q9/18Z6 SERIES 2 Thank You 3 Safety instructions 4 Product view 5 Assembly 6-9 Operations 10-15 Maintenance and care 16-17 Troubleshooting 17 Replacement parts 18 Accessories 19 Warranty 20 Product registration 20 Consumer services
Thanks for buying a BISSELL Lift-Off ® Multi Cyclonic Vacuum We’re glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your BISSELL vacuum is well made, and we back it with a limited three year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.
IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your Upright VACUUM. Always connect to a polarized outlet (left slot is wider than right). Unplug from outlet when not in use and before conducting maintenance.
Product view Handle Pet TurboEraser™ Tool Removable Canister Release Switch Power Switch Brush On/Off Switch Quick Release™ Cord Wrap Stretch Hose Twist n' Snap™ Hose Connection Easy Empty™ Dirt Container Crevice Tool Lock 'n Seal® Lever Pre-Motor Filter Headlight Hose Clip Telescoping Extension Wand (Febreze® filter in select models) Hose Grip Powerfoot WARNING: Do not plug in your vacuum cleaner Handle Release Pedal until you are familiar with all instructions and operating procedures.
Assembly The only tool you’ll need to assemble your vacuum cleaner is a Phillips head screwdriver. Warning : Plastic film can be Attach handle to vacuum dangerous. To avoid danger of suffocation, keep away from babies and children. 1. Locate the vacuum handle and remove the screw packet taped to the base of the handle. 2. Stand the vacuum upright and slide the base of the handle firmly into the grooves at the top of the vacuum body. 3. Check to be sure the handle is fitted to 2. the vacuum body.
Operations caution: Before using your vacuum, make Power switch/brush switch The power switch is located just below the handle on the front of the detachable canister. Push the rocker switch “ON” (I) to vacuum, and “OFF” (O) when cleaning is complete. The brush switch is located just below the handle on the front of the detachable canister next to the power switch. This switch turns the rotating brush on and off. The brush switch should be in the “ON” (I) position for normal carpet cleaning.
Operations Special tools 1. Your vacuum is not only a powerful floor vacuum cleaner, it’s also a versatile stairs and above floor vacuum when you select one of the special tools. Note: The tools can be used with the vacuum in the upright position or with the removable canister. 1. Remove the vacuum hose by grasping the hose grip and lifting to separate from the hose grip base. 2. Attach tools by firmly pushing onto vacuum hose or telescoping extension wand. a.
Operations Special tools continued f. f. Deluxe bare floor tool (select models): Use for bare floors. Swivel head turns to get into tight spaces and fits under cabinets. Note: The deluxe bare floor tool does not store on board. All items may not be included with your model. More tools may be available; to order please refer to page 18. g. Shoulder Strap (select models only): The Shoulder Strap may be used while cleaning with the Removable Canister. 1.
Operations Cleaning with the Removable canister The removable canister feature makes it possible to easily take the powerful cleaning action of your BISSELL Lift-Off Multi Cyclonic Pet to stairways and other hard-to-reach areas of your home. Before removing the canister, your vacuum must be in its fully upright position. You do not need to turn off the power first. 1. Press the release button at the top of the canister handle and lift the canister to remove. 2.
Maintenance and care To maintain maximum cleaning performance, the following maintenance steps must be performed: 1. Empty the dirt container when the dirt reaches the “Full” line. 2. Check the pre-motor filter at least once a month and clean and replace as needed. 3. Check and replace the post-motor filter as needed. WARNING: To reduce the risk of electric shock, turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.
Maintenance and care Cleaning the secondary cyclone Unplug the cleaner from electrical outlet. 1. 1. The secondary cyclone can be reached by removing the dirt container, reaching underneath the upper tank and turning the rim of the frame to unlock. Pull straight down to remove. 2. 2. The cyclone and screen may be separated for cleaning. Simply pull up on the screen to separate. 3. The upper tank may also be wiped clean with a damp cloth. Cleaning the pre-motor and post-motor filters 1.
Maintenance and care Rotating brush and drive belt maintenance Check your vacuum cleaner’s rotating floor brush and drive belt regularly for debris, wear or damage. Debris can wrap around the brush and hamper its ability to effectively clean your carpet. 1. Unplug cleaner from electrical outlet. Caution: To reduce the risk of injury from moving parts, turn off vacuum cleaner and disconnect power plug from electrical outlet. 2. Remove detachable canister from vacuum cleaner 3.
Maintenance and care Replace drive belt continued 4. Pull the rotating floor brush firmly into position, stretching the drive belt, and place ends of rotating floor brush down into the slots on sides as shown. Alignment of brush ends in slots is necessary to fully insert the brush. 5. Turn rotating floor brush by hand several times in the direction of motor pulley. If properly installed, drive belt will center itself on rotating brush crown. WARNING: To reduce the risk of electric 6.
Maintenance and care Cleaning clogs 4. Low suction or poor pickup may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor or a reduction in the spinning action, check for clogs. 1. Unplug cleaner from electrical outlet. 2. Empty dirt container. 3. Check upper tank for build up or clogs. 4. Remove the secondary cyclone and check the suction inlet for a clog. Suction Inlet 5. Grasp the hose grip and lift to separate from the suction opening.
Maintenance and care Thermal protector An internal thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates, the main vacuum motor will stop operating. If this happens, proceed as follows: 1. Turn the cleaner OFF (O) and unplug from electrical outlet. Caution: To reduce the risk of injury from moving parts, turn off vacuum cleaner and disconnect power plug from electrical outlet. 2.
Troubleshooting Vacuum cleaner won’t turn on Possible causes Remedies 1. Power cord not plugged in 1. Check electrical plug 2. Blown fuse/tripped breaker 2. Check/replace fuse or reset breaker 3. Thermal protector activated 3. Allow cleaner to cool for 30 minutes, see page 15 No power at rotating floor brush Possible causes Remedies 1. Canister is not securely seated 1. Remove canister and replace, making sure that it "clicks" into place 2. Brush switch turned to "OFF" 2.
Troubleshooting Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product. Please do not return this product to the store. For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691. Replacement parts - BISSELL vacuum Item Part No.
Accessories parts - BISSELL vacuum These items are available for purchase as accessories for your BISSELL Lift-Off® Multi cyclonic Pet: To purchase call 1-800-237-7691 or visit www.bissell.com. Item Part No.
Warranty - BISSELL Lift-Off ® Multi Cyclonic Vacuum This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Don't forget to register your product! Registering is quick, easy and offers you benefits over the lifetime of your product. You’ll receive: BISSELL Rewards Points Automatically earn points for discounts and free shipping on future purchases. Faster Service Supplying your information now saves you time should you need to contact us with questions regarding your product. Product Support Reminders and Alerts We’ll contact you with any important product maintenance reminders and alerts.