ProHeat 2X ® USER’S GUIDE 8920, 8930, 8960,9200, 9300, 9400 SERIES 3 Safety Instructions 4-5 Product View 6 Assembly 7-8 Special Features 9-15 Operation 16-18 Maintenance and Care 19-20 Troubleshooting 21 Consumer Services 22-23 Replacement Parts 24 Warranty
Thanks for buying a BISSELL ProHeat 2X We’re glad you purchased a BISSELL ProHeat 2X heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your ProHeat 2X is well made, and we back it with a limited one-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.
IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your ProHeat 2X® WARNING: To reduce the risk of fire, electric shock, or injury: ■ Do not immerse. ■ Use only on surfaces moistened by cleaning process. ■ Always connect to a properly grounded outlet. ■ See Grounding Instructions. ■ Unplug from outlet when not in use and before conducting maintenance or troubleshooting.
Product view Spray Trigger Power Switch Heater Switch Extra Long Power Cord Flex Hose Upper Handle Easy Carry Handle Heat Indicator Light Tank Carry Handle ReadyTools™ Dial Detent Pedal 2-in-1 Water Tank Lower Base Edge Sweep® Brushes Easy To Remove Nozzle Optional Accessories: These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 22-23.
Product view Spray Trigger Upper Hose Rack Hose Secure Latch Upper Handle TurboBrush® Storage (select models) Crevice Tool Holder (select models) Lower Hose Rack Lower Base Keep plenty of genuine BISSELL Advanced Cleaning Formulas on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and void the warranty. Detent Pedal Formula Tank BISSELL Formulas: These items are available for purchase.
How to use this guide This user’s guide has been designed to help you get the utmost satisfaction from your BISSELL ProHeat 2X. You’ll find assembly and operating instructions, safety precautions, as well as maintenance and troubleshooting instructions. Please read this guide thoroughly before assembling your deep cleaner. Pay particular attention to the product diagram, assembly instructions, and part names. Locate and organize all parts before assembly.
Special features of your BISSELL ProHeat 2X Your BISSELL ProHeat 2X deep cleaner is a home cleaning system that uses the power of heat, brushes and cleaning formula to get the deep down dirt for a maximum clean. Not only does it come with a lot of unique features, it has been designed with you, the customer, in mind.
Special features of your BISSELL ProHeat 2X Scotchgard™ Protector Carpet protection applied at the mill typically wears down over time from heavy foot traffic and everyday cleaning, including deep cleaning. To help restore this important protection, only BISSELL offers deep cleaning formulas with Scotchgard protector. This offers extra protection against dirt and tough stains to keep your carpets looking good longer.
Operation Before you clean 1. Plan activities to give your carpet time to dry. 9 10 EXIT 8 3’ 11 12 7 1 S H TA E R R Move furniture to another area if cleaning an entire room (optional). 6 3. Vacuum area with a dry vacuum cleaner thoroughly before deep cleaning. 4. Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit. 5.
Operation Carpet cleaning (Continued) 1e. 1e. Fasten tanks together by securing the latch in the back. Note: Remember to secure the tank latch in the back and test to make sure it is secure before picking up the tank. 2. Remove formula tank from back of machine. 2a. Fill the formula tank by first unscrewing the cap and insert. Always use genuine BISSELL formulas to maximize cleaning and for the safety of your machine. Fill formula up to the line and replace the cap and insert.
Operation Carpet cleaning (Continued) 6. (Continued) Release the trigger and make one slow forward and backward pass over the same area to remove any residual dirty water and aid in drying. Repeat cleaning passes until solution being pulled up appears clean. Continue passes without pressing the trigger until you can’t see any more water being pulled up. After cleaning, you may want to turn the Custom Clean dial to rinse to give your carpeting a final water only rinse.
Operation Carpet cleaning (Continued) 8. Water rinse (Optional). Rinsing is an optional 8. step that can be done during the cleaning process by switching from one of the clean settings on the Custom Clean dial to a water rinse setting, or it can be done after the carpeted area has been cleaned.
Operation Cleaning with attachments (Continued) 4. Set custom clean dial for heavy traffic, normal clean, light clean, or water rinse as desired. 5. Attach the cleaning tool to the end of the hose. 6. Plug in and turn on the power switch and heater (if desired). 7. Clean by pressing the trigger to spray solution onto the area to be cleaned. Slowly move the tool back and forth over the soiled surface. Release the trigger to suction soiled water.
Operations Stain removal Do Not Delay! Attending to an accident soon after it occurs ensures the most optimal clean. Leaving it for an extended period of time may cause it to set and become permanent. 1. Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse. 14 2. Gently scrape up any semi-solids with a spoon or spatula.
Operations Hard floor cleaning Your ProHeat 2X model may have come with a hard floor attachment and Hard Floor Solutions Formula. If not, these products are available for purchase by contacting the BISSELL Consumer Services department by phone or at the website. The hard floor tool provides effective cleaning for linoleum, vinyl, and tile floors. Caution: Do not use on unsealed hardwood floors. 1. Vacuum or sweep thoroughly to pick up any loose debris and pet hair. 2. Move any furniture, if needed. 3.
Maintenance and care Machine storage Once your cleaning is complete, make sure the 2-in-1 water tank is emptied, rinsed out, and dried before the next use. The formula tank can remain filled and ready to go, or it can simply be emptied back into the formula bottle if that is more convenient. Note: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty.
Maintenance and care Machine care (continued) 7. 8. To clean attachments that may have been used, remove from hose and rinse in clean, running water. Dry and replace attachment in the tool caddy. Clean the hose by suctioning clean water from the tap. Before replacing, lift end of hose and stretch out to ensure all water is cleared from hose. Refer to page 13, illustrations 9 & 10. electric shock or injury, unplug from the outlet before servicing.
Maintenance and care Brush removal and large belt replacement electric shock or injury, unplug from the outlet before servicing. Brushes can be removed for cleaning or replacement as needed. 1. Follow small belt removal Instructions on page 17. 18 2. Remove brush rolls by pulling them off of the metal rods. 3. Place cleaned or new brush rolls back onto the rods. Make sure one washer is on each end of the rollers prior to sliding onto the rod.
Troubleshooting W ARNING: To reduce the risk of fire, electric shock or injury unplug from outlet before servicing. Built-in heater ready light does not illuminate Possible Cause Remedies 1. The heater switch is not turned ON ( I ). 1. Turn the heater switch ON ( I ). 2. The power switch is not turned ON ( I ). 2. Both switches must be ON ( I ) to activate the heater ready light. Reduce Spray or No Spray Possible Cause Remedies 1. Water tank may be empty. 1. 2. Formula tank may be empty. 2.
Troubleshooting Cleaner not picking up solution Remedies 1. ReadyTools dial may be at wrong setting. 1. Set ReadyTools dial to either FLOOR CLEANING or TOOLS setti Possible Causes ng. 2. Tank may not be seated properly. 2. 3. Tank may not be assembled properly. 3. 4. Solution or 2-in-1 water tank is empty. 4. 5. 2-in-1 water tank has picked up 5. maximum dirty water and red float door has closed. 6. Red float "door" in the tank may have closed 6.
BISSELL Consumer Services For information about repairs or replacement parts, or questions about your warranty, call: BISSELL Consumer Services 1-800-237-7691 Monday - Friday Saturday 8 a.m. — 10 p.m. EST 9 a.m. — 8 p.m. EST Or write: BISSELL HOMECARE, INC PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services Or visit the BISSELL website - www.bissell.com When contacting BISSELL, have model number of unit available.
Replacement parts - BISSELL ProHeat 2X Item Part Name 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 1 22 Part No.
Additional accessories These items are available for purchase as accessories for your BISSELL ProHeat 2X: To purchase call 1-800-237-7691 or visit www.bissell.com. Item Part No.
Warranty - BISSELL ProHeat 2X This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below. Limited One Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Homecare, Inc.