Earn BISSELL Rewards! Register your product today! See details on back page USER'S GUIDE 20B4 & 9500 SERIES 2 Thank You 3 Safety Instructions 4-5 6 6-16 17-19 Product View Assembly Operations Maintenance and Care 20 Troubleshooting 21 Replacement Parts 22 Accessories 23 Warranty 24 Product Registration 24 Consumer Services
Thanks for buying a BISSELL PROheat 2x® CleanShot® We’re glad you purchased a BISSELL ProHeat 2X CleanShot heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your BISSELL ProHeat 2X CleanShot is well made, and we back it with a limited one year warranty.
IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your ProHeat 2X® CleanShot®. WARNING: To reduce the risk of fire, electric shock, or injury: ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ Do not immerse. Use only on surfaces moistened by cleaning process. Always connect to a properly grounded outlet. See Grounding Instructions.
Product view CleanShot® Trigger Spray Trigger Custom Clean® Dial Power Switch Heater Switch Extra Long Power Cord Flex Hose Upper Handle Easy Carry Handle Heat Indicator Light Tank Carry Handle ReadyTools™ Dial 2-in-1 Water Tank CleanShot® Lower Base Dry Aire™ select models only Easy To Remove Nozzle 4 www.bissell.com Edge Sweep® Brushes 800.237.
Product view Spray Trigger Upper Hose Rack Hose secure Latch Crevice Tool Holder Lower Hose Rack WARNING: To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner. Non-BISSELL cleaning solutions may harm the machine and void the warranty. Detent Pedal Formula Tank Cleaning fluid Keep plenty of genuine BISSELL 2X formula on hand so you can clean and protect whenever it fits your schedule.
Assembly Your ProHeat 2X CleanShot comes in three, easy to assemble components: Upper Handle Lower Handle Tool Caddy The only thing you will need to assemble your cleaner is a Phillips head screwdriver. 1. Slide upper handle onto lower handle. 1. 2. 2. Screw 3 screws into the marked holes. 3. 4. 3. Place upper hose rack onto back of upper handle, and secure with screw. 4. Place lower hose rack onto back of upper handle by pushing in and sliding down until it snaps into place. 5.
Operations Custom Clean® The Custom Clean feature automatically mixes hot tap water with the BISSELL formula. Simply choose one of the 4 settings (heavy traffic, normal clean, light clean, or water rinse) and the ProHeat 2X CleanShot will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need. CleanShot® The CleanShot feature gives you the ability to tackle tough stains with the push of a button.
Operations ReadyTools™ dial This provides either floor cleaning or above floor cleaning with the turn of a knob. Choose "TOOLS" setting for stairs, upholstery and hard to reach areas and "FLOOR CLEANING" for carpets area rugs and bare floors. Scotchgard™ Protector Carpet protection applied at the mill typically wears down over time from heavy foot traffic and everyday cleaning, including deep cleaning.
Operations Before you clean 1. Move furniture to another area if cleaning an entire room (optional). 2. Vacuum area with a dry vacuum cleaner thoroughly before deep cleaning. 3. Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit. BRUSH 4. Pretreating (optional) Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryways and hallways. Option A: BISSELL Tough Stain PreTreat A.
Operations Carpet cleaning 1. 1a. 1. Fill the 2-in-1 Water Tank. Remove the tank from the base of the machine by lifting up the tank carry handle. Carry like a bucket to the sink. 1a. Unlatch the top of the tank from the bottom by lifting up on the tank latch located on the back of the tank. 1b. Remove the top of the tank by lifting up 1b. on the handle. 1c. Note how the lip on the top tank separates from the groove in the bottom tank. This placement is important when putting the tank back together.
Operations Carpet cleaning continued 6. Plug into a proper outlet and turn the power and heater switches to the ON ( I ) position. Allow 1 minute for the built-in heater to warm-up before cleaning. The ProHeat 2X will be fully warmed and will provide optimal performance after a minute of continuous heated cleaning. 6. 7. Cleaning Strokes. While pressing the trigger, make one slow forward wet pass and another one back. Caution: Do not overwet. Take care not to run over loose objects or edges of area rugs.
Operations Carpet cleaning continued 8c. Lift the bottom portion of the tank; pour out dirty water in the sink through the triangular shaped opening in the corner of the tank. Note: You may notice hair & debris deposits on the carpet or in the tank that were loosened by the cleaning action. This debris should be picked up and thrown away. 8d. Fill the heavy duty bladder with clean hot tap water, following instructions 1c through 1e on page 10.
Operations Cleaning with attachments bvh g kvh gh j j h d b lg fd hn l kl sd jkn f h Ad bj jh b j cv hh gcg Your ProHeat 2X machine comes equipped with a hose and at least one attachment for cleaning stairs, upholstery, and more. 1. Important! If using to clean upholstery, check upholstery tags. A. Check manufacturer’s tag before cleaning. “W” or “WS” on the tag means you can use your ProHeat 2X.
Operations Cleaning with attachments continued 8. Remove and rinse tools in clean, running water. Dry and replace in the tool caddy. 9. It is recommended that you suction clean water from a bowl to rinse out the hose. 10. 10. Before replacing lift end of hose and stretch out to ensure all water is cleared from hose. 11. Coil flex hose around the tool caddy. 12. Empty 2-in-1 water tank and rinse out, following the instructions on page 12. 13. Return ReadyTools dial to floor setting.
Operations Stain removal Do Not Delay! Attending to an accident soon after it occurs ensures the most optimal clean. Leaving it for an extended period of time may cause it to set and become permanent. 1. Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse. 2. Gently scrape up any semi-solids with a spoon or spatula.
Operations Hard floor cleaning WARNING: Your ProHeat 2X model may have come with a hard floor attachment and 2X Hard Floor Solutions Formula. If not, these products are available for purchase by contacting the BISSELL Consumer Services department by phone or at the website. The hard floor tool provides effective cleaning for linoleum, vinyl, and tile floors. Caution: Do not use on unsealed hardwood floors. 1. Vacuum or sweep thoroughly to pick up any loose debris and pet hair.
Maintenance and care Machine storage Once your cleaning is complete, make sure the 2-in-1 water tank is emptied, rinsed out, and dried before the next use. The formula tank can remain filled and ready to go. Note: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty. WARNING: To reduce the risk of fire, electric shock or injury unplug from outlet before servicing.
Maintenance and care Machine care continued WARNING: To reduce the risk of fire, electric 6. The inside of the end caps by the brush rolls can be wiped out with a clean paper towel, or, if a more thorough cleaning is desired, the end caps can be taken off using a Phillips head screwdriver and rinsed clean. Replace after cleaning. shock, or injury,turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting. 7.
Maintenance and care Brush removal and large belt replacement Brushes can be removed for cleaning or replacement as needed. 1. Follow small belt removal Instructions on page 18. WARNING: To reduce the risk of fire, electric shock or injury, unplug from the outlet before servicing. 2. Remove brush rolls by pulling them off of the metal rods. 3. Place cleaned or new brush rolls back onto the rods. Make sure one washer is on each end of the rollers prior to sliding onto the rod.
Troubleshooting Built-in heater ready light does not illuminate Possible causes Remedies 1. The heater switch is not turned ON ( I ) 1. Turn the heater switch ON ( I ) 2. The power switch is not turned ON ( I ) 2. Both switches must be ON ( I ) to activate the heater ready light Reduce Spray or No Spray Possible causes Remedies 1. Water tank may be empty 1. Fill heavy duty bladder with hot tap water 2. Formula tank may be empty 2. Fill formula tank with BISSELL 2X Formula for cleaning 3.
Replacement parts - BISSELL ProHeat 2X Below please find a list of common replacement parts. While not all of these parts may have come with your specific machine, all are available to you for purchase, if desired. Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 1 Part No.
Accessories - BISSELL ProHeat 2X Item Part No. Part Name 1 203-6651 3” Tough Stain Tool 2 203-6652 Powered TurboBrush® Hand Tool 3 203-6653 4” Upholstery Tool 4 203-6654 6” Stair Tool 5 203-6655 Spraying Crevice Tool 6 203-5642 Bare Floor Tool with trial size bottle of Hard Floor Solutions formula 7 203-7412 Deep Reach™ Pet Tool 8 62E5-2 2X Fiber Cleansing Formula with Scotchgard™ Protection 60 oz. 9 99K5-2 2X Pet Stain and Odor Removal Formula with Scotchgard™ Protection 60 oz.
Warranty - BISSELL ProHeat 2X This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below. Limited One Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Homecare, Inc.
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