USER’S GUIDE 9200, 9400, 9500 SERIES 220-240V 3 Safety Instructions 4-5 Product View 6 Assembly 7-8 Special Features 9-18 Operation 18-22 Maintenance and Care 23-24 Troubleshooting 25 Consumer Services 26-27 Replacement Parts 28 Warranty ug120-4042_9500E.
Thanks for buying a BISSELL ProHeat 2X We’re glad you purchased a BISSELL ProHeat 2X heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your ProHeat 2X is well made, and we back it with a limited two-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.
IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should be observed, including the following: READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT DEEP CLEANER. Always connect to a properly Earthed outlet. Unplug from outlet when not in use and before conducting maintenance or troubleshooting.
Product view Spray Trigger Power Switch Heater Switch Extra Long Power Cord Flex Hose Upper Handle Easy Carry Handle Heat Indicator Light Tank Carry Handle Ready Tool™ Dial Detent Pedal 2-in-1 Water Tank Lower Base Dry Aire™ (select models) Edge Sweep Brushes Easy To Remove Nozzle Optional Accessories: These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 26-27.
Product view Spray Trigger Upper Hose Rack Hose Secure Latch Upper Handle TurboBrush™ Storage (select models) Crevice Tool Holder (select models) Lower Hose Rack Lower Handle Keep plenty of genuine BISSELL deep cleaning formulas on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning formulas may harm the machine and void the warranty. Detent Pedal Formula Tank BISSELL Formulas: These items are available for purchase.
How to use this guide This user’s guide has been designed to help you get the utmost satisfaction from your BISSELL ProHeat 2X. You’ll find assembly and operating instructions, safety precautions, as well as maintenance and troubleshooting instructions. Please read this user's guide thoroughly before assembling your deep cleaner. Pay particular attention to the product diagram, assembly instructions, and part names. Locate and organize all parts before assembly.
Special features Your BISSELL ProHeat 2X deep cleaner is a home cleaning system that uses the power of heat, brushes and cleaning formula to get the deep down dirt for a maximum clean. Not only does it come with a lot of unique features, it has been designed with you, the customer, in mind. Built-in-Heater feature BISSELL ProHeat 2X models all feature a patented built-in heater which will heat the hand hot tap water you put in up to 25 degrees hotter to safely optimize cleaning effectiveness.
Special features 2-in-1 water tank Our 2-in-1 water tank full capacity system is designed with a heavy duty bladder inside for clean water. As you clean, the clean water in the bladder will empty and mix with the cleaning formula. Dirty water pulled out of your carpets will collect around the outside of the bladder so that clean and dirty water are always kept separate. This allows the user to maximize tank space, yet only carry one tank to and from the sink for emptying and filling.
Operation Before you clean Vacuum area with a dry vacuum cleaner thoroughly before deep cleaning. 9 10 XIT 8 11 3’ 3. 12 7 1 S H TA E R R Move furniture to another area if cleaning an entire room (optional). 4’ E T 2. SUCTION Plan activities to give your carpet time to dry. BRUSH 1. 6 2 5 3 4. Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit. 5.
Operation Carpet cleaning 1. 1. 1a. 1b. 1c. Fill the 2-in-1 Water Tank. Remove the tank from the base of the machine by lifting up the tank carry handle. Carry like a bucket to the sink. 1a. Unlatch the top of the tank from the bottom by lifting up on the tank latch which is located on the back of the tank. 1b. Remove the top of the tank by lifting up on the handle. Note: Be sure to note how the lip on the top tank separates from the groove in the bottom tank.
Operation 5. Carpet cleaning (continued) 5. Plug into a proper outlet and turn the power and heater switches to the ON ( I ) position. Allow 1 minute for the built-in heater to warm-up before cleaning. The ProHeat 2X will be fully warmed and will provide optimal performance after one minute of continuous heated cleaning. 6. Cleaning Strokes. While pressing the spray trigger, make one slow forward wet pass and another one back.
Operation Carpet cleaning (continued) 8b. Remove the top of the tank by lifting up on the handle. 8b. Note: Be sure to note how the lip on the top tank separates from the groove in the bottom tank. This placement is important when putting the tank back together. 8c. Lift the bottom portion of the tank and pour out dirty water toward the sink through the triangular shaped opening in the corner of the tank. 8c.
Operation Cleaning with attachments 3. Set ReadyTools dial to the tools setting. This will allow spray and suction from the hose. 4. Set Custom Clean dial for heavy traffic, normal clean or light clean as desired. 5. Attach the desired cleaning tool to the end of the hose. 6. Plug in and turn the power switch and heater switch (if desired) to the ON ( I ) position. 7. Clean by pressing the spray trigger to spray solution onto the area to be cleaned.
Operation Cleaning with attachments (continued) 8. Remove and rinse tools in clean, running water. Dry and replace in the tool caddy. 9. It is recommended that you suction clean water from the tap to rinse out the hose. 9. 10. 10. Before replacing, lift end of hose and stretch out to ensure all water is cleared from hose. 11. Coil hose around the tool caddy. 12. Empty 2-in-1 water tank and rinse out, following the instructions on pages 11 & 12. 13. Return ReadyTools dial to floor setting.
Operation Stain removal Do Not Delay! Attending to an accident soon after it occurs ensures the most optimal clean. Leaving it for an extended period of time may cause it to set and become permanent. 1. Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse. 2. Gently scrape up any semi-solids with a spoon or spatula.
Operation Hard floor cleaning Your ProHeat 2X model may have come with a hard floor attachment and Hard Floor Solutions formula. If not, these products are available for purchase by contacting the BISSELL Consumer Services department by phone. The hard floor tool provides effective cleaning for linoleum, vinyl and tile floors. Caution: Do not use on unsealed hardwood floors. 1. Vacuum or sweep thoroughly to pick up any loose debris and pet hair. 2. Move any furniture, if needed. 3.
Operation Post-treatment Scotchgard Protector (optional) Some models are equipped with a Scotchgard protector post-treatment applicator and cartridge. Use this, along with one of the BISSELL deep cleaning formulas containing Scotchgard, to help retain the carpet cleanliness achieved with the ProHeat 2X machine. For best results, the post cleaning treatment should be applied while the carpet is still damp.
Operation Post-treatment Scotchgard Protector (optional) continued 9. Be careful not to spray the Scotchgard protector onto furniture or fabric that has not been tested for colorfastness. If this does occur, wipe off the Scotchgard protector. 10. When finished remove the cartridge from the applicator tool. If formula is left, replace the cap to the cartridge and store at room temperature for later use. 11.
Maintenance and care Machine care For best results, a few simple steps can assure your machine is well maintained after your cleaning is complete. 1. Turn power and heater switches to the OFF ( O ) position. Unplug the machine and wrap the power cord. 2. After emptying the 2-in-1 water tank, rinse it out at a faucet with running hand hot tap water, taking care to clean underneath the heavy duty bladder and all around it. 3. The top half of the tank can be rinsed clean through the nozzle area.
Maintenance and care Machine care (continued) 5. 20 The inside of the end caps by the brush rolls can be wiped out with a clean paper towel or, if a more thorough cleaning is desired, the end caps can be taken off using a Phillips head screwdriver and rinsed clean. Replace after cleaning. 6. Any loose hair or debris can be pulled from the brush rolls and thrown away. For the most thorough clean before storage, follow directions on pages 21 & 22 for removal and replacement of the brush rolls and belts.
Maintenance and care Small belt removal and replacement Occasional replacement of one or both belts may become necessary. If that is needed, please follow the instructions below. 1. Turn off the machine and unplug it from the outlet. 2. Remove both the 2-in-1 water tank and the formula tank. Set aside. 3. Unscrew the nozzle and remove it. Set aside. 4. Turn the machine on its side. IMPORTANT: Make sure that the cord side is down. 5. Remove the clear end cap by unscrewing the 2 black screws.
Maintenance and care Brush removal and large belt replacement Brushes can be removed for cleaning or replacement as needed. 1. Follow small belt removal instructions on page 21. 2. Remove brush rolls by pulling them off of the metal rods. 3. Place cleaned or new brush rolls back onto the rods. Make sure one washer is on each end of the rollers prior to sliding onto the rod. Be sure to let the rod slide through the bushing to insure proper fit.
Troubleshooting Built-in heater ready light does not illuminate Possible Cause Remedies 1. The heater switch is not turned ON ( I ). 2. The power switch is not turned ON ( I ). 1. Turn the heater switch ON ( I ). 2. Both switches must be ON ( I ) to activate the heater ready light. Reduce Spray or No Spray Possible Cause Remedies 1. 2-in-1 water tank may be empty. 1. Fill heavy duty bladder with hand hot tap water. 2. Fill formula tank with BISSELL deep cleaning formula. 3.
Troubleshooting Cleaner not picking up solution Possible Causes 1. ReadyTools dial may be at wrong setting. Remedies 1. Set ReadyTools dial to either floor cleaning or tools setting. 2. 2-in-1 water tank may not be seated properly. 2. Pick up both the 2-in-1 water tank and formula tank and reseat them so they fit snugly on the unit. 3. 2-in-1 water tank may not be assembled properly. 3. Check to make sure the "lip" of the nozzle is securely hooked into the groove on bottom of Tank (see page 10). 4.
BISSELL Consumer Services If your BISSELL product should require service: In the UK, Australia or New Zealand, call BISSELL Consumer Services at the numbers below and we will give you the location of a BISSELL Authorized Service Center in your area. For all other countries, contact your local in country distributor for questions, service, or repair. If you have questions about your warranty or need replacement parts please contact the numbers below.
Replacement parts - BISSELL ProHeat 2X Below is a list of common replacement parts. While not all of these parts may have come with your specific machine, all are available to you for purchase, if desired. Item Part No.
Replacement parts - BISSELL ProHeat 2X (continued) 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 25 26 24 27 28 www.bissell.com ug120-4042_9500E.
Warranty - BISSELL ProHeat 2X This warranty gives you specific legal rights, and you may also have other rights which may vary from country to country. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by telephone, or regular post as described below, or contact your local in country distributor. Limited Two Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc.
