User`s guide

Troubleshooting

www.bissellcommercial.com 855.544.7336

Red Sensor Light is On

Possible causes Remedies

1. Vacuum Bag is full 1. Replace Vacuum Bag with a new one

2. Possible obstruction in hose or power head 2. Check hose and brush roll for obstruction and clear the area

Machine shuts off and red light stays on

Possible causes Remedies

1. Brush is blocked 1. Turn off unit and clear the brush area of any large debri

Low Suction

Possible causes Remedies

1. Dust Bag is Full 1. Replace Dust Bag

2. Wand is not installed properly 2 Secure the wand properly to ensure no air leaks

Poor Pick Up

Possible causes Remedies

1. Brush not adjusted to the proper height 1. Adjust the height adjustment to confirm you're at the right

carpet height

2. Brush is worn out 2 Replace the brush

Vacuum motor is not working

Possible causes Remedies

1. Electrical outlet not working 1 Check to make sure vacuum is plugged in properly

2. Air path obstructed 2. Check electrical source

3. Check to make sure the vacuum button is ON

4. Check for any air flow obstructions

5 Switches might need to be replaced

Brush Motor is not working

Possible causes Remedies

1. Brush Motor is not working 1. Check to make sure vacuum is plugged in properly

Other maintenance or service not included in the manual should be

performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be of

service. Contact us directly at 1-855-544-7336.

WARNING:

To reduce the risk of fire, electric

shock, or injury,turn power

OFF and disconnect plug from

electrical outlet before performing

maintenance or troubleshooting.