USER’S GUIDE 5770/5990/6100/6405 SERIES 3 Safety Instructions 4 Product View 5 Assembly 6–9 Operations 10–15 Maintenance and Care 16–17 Troubleshooting 18 Consumer Services 19 Replacement Parts 20 Warranty EN-CA-REV2_ug203-1369_5770_706.i1 1 8.8.
Thank you for buying a BISSELL Healthy Home Vacuum TM Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. We trust that it will bring you many years of satisfaction. It is backed with a limited two-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a question, you’ll receive fast, considerate assistance. My great-grandfather invented the floor sweeper in 1876.
IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your upright VACUUM. Always connect to a polarized outlet (one slot is wider than the other). Unplug from outlet when not in use and before conducting maintenance. WARNING: ■ Turn off all controls before plugging or unplugging vacuum cleaner. ■ U se extra care when cleaning stairs. ■ Unplug before attaching the TurboBrush.
Upper Handle Power Switch Hose TurboBrushTM Release Button Carrying Handle Brush Switch Filter Door Latch HEPA Filter Cartridge (inside) Screen Quick Release Cord Wraps Power Cord Crevice Tool Dirt Container Headlight Hose Wand Filter Tray (foam filter inside) Height Adjustment Dial Wand Base Diverter Hose Collar Brush Window Furniture Protection Guard Brush Telescoping Extension Wand Combination Brush Handle Release Pedal Lower Hose Clip 4 www.bissell.
Tool CAUTION : Do not plug in your Assembling your vacuum vacuum cleaner until you are familiar with all instructions and operating procedures. Tool required: Phillips screwdriver 1. Slide upper handle onto lower handle. Insert one screw into hole marked with an arrow and tighten until snug. 2. 3. Attach hose by lining up the tabs on the collar with the corresponding notches on the back of the vacuum as shown. Turn clockwise to lock the hose into place.
Using your vacuum cleaner Transporting your cleaner Use the handle on the front to carry the cleaner or place the cleaner in the upright position and tip back to roll on the rear wheels. Releasing the power cord The upper and lower cord wraps rotate to allow for quick and easy removal of the power cord. Fingertip power switch The power button is located at the top of the vacuum handle. To turn cleaner on, press button once. To turn cleaner OFF, press button again.
Using your vacuum continued Fingertip brush switch The rotating brush is turned on or off using the switch at the side of the top of the handle. The brush will start rotating when the unit is reclined. The brush should be on for most carpeted floors. You may want to turn the brush off for bare floor cleaning or other delicate surfaces. To turn the brush ON, press button once. To turn the brush OFF, press button again.
Using the tools 1 Make sure the cleaner is in the upright position. 2. Remove the hose wand from the wand base. This automatically diverts the suction to the hose. Unwind the hose from the cleaner. Note: To help prevent the machine from tipping, the hose should remain in the bottom hose clip. 3. ATTENTION : Always place the vacuum cleaner on the floor in its fully upright position when using tools. Placing the vacuum in this position automatically stops the rotating brush.
CAUTION : Make sure vacuum cleaner Emptying the dirt container has been switched off and unplugged before removing dirt container. Empty the dirt container as soon as the dirt reaches the “Full” line on the side of the container. 1. Press the release button on top of the carrying handle to remove the dirt container. 2. Choose an emptying method. Method #2 is recommended for allergy sufferers. 1 Method #1 – hold the dirt container over trash can and push the emptying button to open the bottom (2a).
Maintenance and care To reduce the risk of Cleaning the dirt container electric shock, turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks. Additional steps can be taken to clean the dirt container as necessary. 1. Ensure the dirt container has been emptied. 2. Remove the lower portion by pressing the front and back latches on the upper portion as shown. 3.
Maintenance and care continued Replacing the HEPA filter cartridge The HEPA filter cartridge should be replaced every six months or if suction is declining. More or less frequent replacing may be required based on individual vacuuming habits and types of debris picked up. Note: To have the benefits of the AireTightTM HEPA System, you must use the BISSELL HEPA filter cartridge. 1. To remove the HEPA filter cartridge, push down on the filter door latch and pull door away from the cleaner. 2.
Maintenance and care continued Clearing clogs Low suction or poor pickup may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor or a reduction in the spinning action in the dirt container, check for a clog. If there is no suction or if suction is reduced at the hose, follow these steps to check for and clear the clog: 12 1. Unplug cleaner from electrical outlet. 2. Check the foam filter and clean as necessary (see cleaning your foam filter on page 10). 3.
Maintenance and care continued Clearing clogs continued 1 If suction is normal at the hose, follow these steps to check for and clear the clog for floor cleaning: 1. Check diverter area at back of machine for diverter position and clogs. When the hose wand is inserted in the base, the diverter should be down. If a clog is visible near the diverter, the plastic cover may be removed to clear the clog by removing the 7 screws as 2a shown in illustration 8b above. 2. Check the foot hose for clogs (2a).
Maintenance and care continued Brush reset CAUTION : To reduce the risk of injury If something becomes lodged in the foot and the brush shuts off, turn the cleaner off and unplug from the outlet. Remove the obstruction. The brush will automatically reset when the cleaner is plugged in and turned back on. from moving parts, turn off the vacuum cleaner and disconnect power plug from electrical outlet.
Maintenance and care continued Changing the light bulb 1. Unplug cleaner from electrical outlet. 2. Recline handle for easier access to light bulb and remove screw to lift off lens. 3. Remove the bulb by grasping bulb and pulling straight out of the socket. Install the new bulb by pushing gently into the socket until the bulb snaps into place. 2 3 TurboBrush maintenance The TurboBrush should be checked regularly for clogs or debris wrapping around the brush. 1.
Troubleshooting To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting. Vacuum cleaner won’t turn on Possible causes Remedies 1. Power cord not plugged in 1. Check electrical plug 2. Blown fuse/tripped breaker 2. Check/replace fuse or reset breaker. 3. Thermal protector activated 3. Allow cleaner to cool for 30 minutes, see pg. 13. Brush not rotating Possible causes Remedies 1.
Troubleshooting continued Vacuum cleaner is difficult to push Possible causes Remedies 1. 1. Turn dial to higher setting Incorrect height setting Visible dust escaping from cleaner Possible causes Remedies 1. Filter tray missing or not installed properly 1. Check filter tray to make sure it is fully inserted 2. Foam filter missing or not installed properly 2. Check foam filter for correct installation 3. HEPA filter cartridge missing or not installed properly 3.
BISSELL Consumer Services For information about repairs or replacement parts, or questions about your warranty, call: BISSELL Consumer Services 1-800-263-2535 Monday - Friday Saturday 8 a.m. — 10 p.m. EST 9 a.m. — 8 p.m. EST Or write: BISSELL Canada Corporation Box 1003 Niagara Falls, ON L2E 6W2 ATTN: Consumer Services Or visit the BISSELL website - www.bissell.ca When contacting BISSELL, have model number of cleaner available.
Replacement parts - BISSELL Healthy Home Vacuum TM Replacement parts are available through BISSELL Consumer Services, an authorized BISSELL Service Centre or by visiting our website. Below is a list of common replacement parts*. While not all of these parts may have come with your specific model, they are available for purchase if desired. Please note, all attachments may not store on board your vacuum. Item Part No.
Warranty If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by e-mail, telephone, or regular mail as described below.