Earn BISSELL Rewards! Register your product today! See details on back page USER'S GUIDE 16N5 SERIES 2 Thank You 3 Safety Instructions 4 Product View 5 Assembly 6-9 Operations 10-15 Maintenance and Care 16-17 Troubleshooting 18 Replacement Parts 19 Warranty 20 Product Registration 20 Consumer Services
Thanks for buying a BISSELL PowerClean Vacuum We’re glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your BISSELL PowerClean vacuum is well made, and we back it with a limited five year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.
IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your Upright VACUUM. Always connect to a polarized outlet (left slot is wider than right). Unplug from outlet when not in use and before conducting maintenance. ■ Turn off all controls before plugging or unplugging vacuum cleaner. ■ Use extra care when cleaning stairs. ■ Unplug before attaching the TurboBrush.
Product view Fingertip Power Control Fingertip Brush On/Off TurboBrush® Dirt Container Release Button Crevice Tool Carrying Handle Long Reach Hose Telescoping Extension Wand Power Cord Combination Brush Dirt Container Quick Release™ Cord Wrap AireTight® HEPA Filter Headlight Brush Window Diverter Height Adjustment Dial Furniture Protection Guard 4 Brush www.bissell.com Handle Release Pedal Foot Hose 800.237.
Assembly Tool required: Phillips screwdriver 1. Slide upper handle into lower handle by pushing forward. Insert two long screws into the holes marked with arrows and tighten both until snug. CAUTION: Do not plug in your vacuum cleaner until you are familiar with all instructions and operating procedures. 2A. Attach hose rack by placing the rack over the center back portion of the vacuum. Be sure to feed the power cord through the opening in the center of the rack. 1. 2A. 2B. 3. 2B.
Operations Transporting your cleaner Use the handle on the front to carry the cleaner or place the cleaner in the upright position and tip back to roll on the rear wheels. Releasing the power cord The upper and lower cord wraps rotate to allow for quick and easy removal of the power cord. Fingertip power switch The power button is located at the top of the vacuum handle. To turn cleaner ON, press button once. To turn cleaner OFF, press button again.
Operations Fingertip brush switch The rotating brush is turned on or off using the switch located below the power switch on the top of the handle. The brush will start rotating when the unit is reclined. The brush should be on for most carpeted floors. You may want to turn the brush off for bare floor cleaning or other delicate surfaces. To turn the brush ON, press once. button To turn the brush OFF, press again.
Operations Using the tools 1. Make sure the cleaner is in the upright position. 2. Remove the hose wand from the wand base. This automatically diverts the suction to the hose. Unwrap the hose from the cleaner. 3. Use the hose and wand alone or attach any of the tools to the end of the hose wand. ATTENTION: Always place the vacuum cleaner on the floor in its fully upright position when using tools. Placing the vacuum in this position automatically stops the rotating brush. 2.
Operations Emptying the dirt container CAUTION: Make sure vacuum cleaner Empty the dirt container as soon as the dirt reaches the “Full” line on the side of the container. 1. Press the release button on top of the carrying handle to remove the dirt container. 2. Choose an emptying method. Method #2 is recommended for allergy sufferers. Method #1 – hold the dirt container over trash can and push the emptying button to open the bottom (2a). Close the bottom after the dirt empties.
Maintenance and care Cleaning the dirt container WARNING: To reduce the risk of Additional steps can be taken to clean the dirt container as necessary. 1. Ensure the dirt container has been emptied. electric shock, turn power switch OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks. 2. Remove the lower portion by pressing the front latch on the upper portion as shown. 3.
Maintenance and care Replacing the HEPA filter cartridge 2. The HEPA filter cartridge should be replaced if machine performance is noticeably declining. More or less frequent replacing may be required based on individual vacuuming habits and types of debris picked up. Note: To have the benefits of the Airetight® HEPA System, you must use the BISSELL HEPA filter cartridge. 1. Remove the dirt container. 2. To remove the HEPA filter cartridge, push in on the front of the filter door to unlatch.
Maintenance and care Clearing clogs WARNING: To reduce the risk of electric Low suction or poor pickup may be due to a clog in the vacuum cleaner. If you notice a change in the sound of the motor or a reduction in the spinning action in the dirt container, check for a clog. shock, turn power switch off and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting checks.
Maintenance and care Clearing clogs continued If suction is normal at the hose, follow these steps to check for and clear the clog for floor cleaning: 10. Check the foot hose for clogs. If you are not able to tell from the outside if a clog is present, remove the bottom 3 screws from the diverter cover to loosen and straighten the foot hose. 10. Remove any clogs found and fully reassemble the cleaner before attempting to check suction again or using the cleaner.
Maintenance and care Brush reset If something becomes lodged in the foot and the brush shuts off, turn the cleaner off and unplug from the outlet. Remove the obstruction. The brush will automatically reset when the cleaner is plugged in and turned back on. CAUTION: To reduce the risk of injury from moving parts, turn off the vacuum cleaner and disconnect power plug from electrical outlet.
Maintenance and care Changing the light bulb 1. Turn power switch off. 3. 2. Unplug cleaner from electrical outlet. 3. Recline handle for easier access to light bulb and remove 2 screws to lift off lens. 4. Remove the bulb by grasping bulb and pulling straight out of the socket. Install the new bulb by pushing gently into the socket until the bulb snaps into place. 4. TurboBrush maintenance The TurboBrush should be checked regularly for clogs or debris wrapping around the brush. 1.
Troubleshooting WARNING: To reduce the risk of electric shock, turn power OFF and disconnect polarized plug from electrical outlet before performing maintenance or troubleshooting. Vacuum cleaner won’t turn on Possible causes Remedies 1. Power cord not plugged in 1. Check electrical plug 2. Blown fuse/tripped breaker 2. Check/replace fuse or reset breaker 3. Thermal protector activated 3. Allow cleaner to cool for 30 minutes, see pg. 13 4. Handle not fully attached 4.
Troubleshooting Vacuum cleaner is difficult to push Possible causes 1. Incorrect height setting Remedies 1. Turn dial to higher setting Visible dust escaping from cleaner Possible causes Remedies 1. Filter door and or gasket missing or not installed properly 1. Check filter door and gasket 2. Foam filter missing or not installed properly 2. Check foam filter for correct installation 3. HEPA filter cartridge missing or not installed properly 3.
Replacement parts - BISSELL vacuum You may purchase parts from your retailer, by calling BISSELL Consumer Services or by visiting our website. Below is a list of common replacement parts*. While not all of these parts may have come with your specific model, they are available for purchase if desired. Please note, all attachments may not store on board your vacuum. Item Part No.
Warranty - BISSELL PowerClean ® Vacuum This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below. Limited Five Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Homecare, Inc.
Don't forget to register your product! Registering is quick, easy and offers you benefits over the lifetime of your product. You’ll receive: BISSELL Rewards Points Automatically earn points for discounts and free shipping on future purchases. Faster Service Supplying your information now saves you time should you need to contact us with questions regarding your product. Product Support Reminders and Alerts We’ll contact you with any important product maintenance reminders and alerts.
