ProHeat 2X ® Healthy Home™ USER’S GUIDE 66Q4 and 73a5 SERIES 3 Safety Instructions 4-5 Product View 6 Assembly 7-9 Special Features 9-17 Operation 17-19 Maintenance and Care 19-21 Troubleshooting 21 Consumer Services 22-23 Replacement Parts 24 Warranty
Thanks for buying a BISSELL ProHeat 2X Healthy Home We’re glad you purchased a BISSELL ProHeat 2X heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your ProHeat 2X is well made, and we back it with a limited one-year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.
IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your ProHeat 2X® WARNING: To reduce the risk of fire, electric shock, or injury: ■ Do not immerse. ■ Use only on surfaces moistened by cleaning process. ■ Always connect to a properly grounded outlet. ■ See Grounding Instructions. ■ Unplug from outlet when not in use and before conducting maintenance or troubleshooting.
Product view CleanShot® Trigger Spray Trigger R R TE WAINSE Power Switch Extra Long Power Cord Heater Switch Flex Hose Upper Handle Easy Carry Handle Heat Indicator Light Tank Carry Handle ReadyTools™ Dial Detent Pedal 2-in-1 Water Tank CleanShot® Lower Base Dry Aire™ Easy To Remove Nozzle 4 www.bissell.com Edge Sweep® Brushes 800.237.
Product view Spray Trigger Upper Hose Rack Hose Secure Latch Upper Handle TurboBrush® Storage Crevice Tool Holder Lower Hose Rack Lower Base W ARNING: To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner. Non-BISSELL cleaning solutions may harm the machine and void the warranty.
Assembly W arning: Do not plug in your cleaner until you have completely assembled it per the following instructions and are familiar with all instructions and operating procedures. Your ProHeat 2X comes in three, easy to assemble components: Upper Handle Lower Handle Tool Caddy The only thing you will need to assemble your cleaner is a Phillips head screwdriver. 1. Slide upper handle onto lower handle. 2. Screw 3 screws into the marked holes. 3.
Special features Your BISSELL ProHeat 2X deep cleaner is a home cleaning system that uses the power of heat, brushes and cleaning formula to get the deep down dirt for a maximum clean. Not only does it come with a lot of unique features, it has been designed with you, the customer, in mind. Built-in-Heater feature BISSELL ProHeat 2X models all feature a patented built-in heater which will heat the hot tap water you put in up to 25 degrees hotter to safely optimize cleaning effectiveness.
Special features CleanShot® The CleanShot feature gives you the ability to tackle tough stains with the push of a button. Cleaning solution is sprayed in a concentrated stream, penetrating the stain and allowing for better cleaning focus. Simply spray and suction and the stain is gone! CleanShot is especially effective for spots and stains that would otherwise take a lot of deep cleaning cycles to remove. It allows the cleaning formula and machine to do the work for you.
Special features Easy to remove and clean nozzle Now, cleaning up your machine after the cleaning process is easier than ever! Simply remove the 2-in-1 Tank and remove the screw to pop out the nozzle for rinsing in the sink. Dirt, loose carpet fibers and remaining pet hair or fuzz get washed away in a snap. ReadyTools™ dial This provides either floor cleaning or above floor cleaning with the turn of a knob.
Operation Before you clean (continued) 5. Pretreating (optional) Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryways and hallways. Option A: BISSELL Tough Stain PreTreat A. Spray the BISSELL Tough Stain Pre-treat formula onto heavy traffic areas, soiled areas, or stains. B. Allow to penetrate for at least 3 minutes. C.
Operation Carpet cleaning (continued) 1. Remove formula tank from back of machine. 2. Fill the formula tank by first unscrewing the cap and insert. Always use genuine BISSELL formulas to maximize cleaning and for the safety of your machine. Fill water up to water line, and then fill up to formula line with BISSELL 2X concentrated formula. Replace the cap and insert. Place formula tank into the slot in the back of the machine for a snug fit. 3. Set Custom Clean Dial.
Operation Carpet cleaning (Continued) 6. After cleaning, you may want to turn the Custom Clean dial to rinse to give your carpeting a final water only rinse. This will ensure thorough removal of embedded dirt loosened by the deep cleaning formula. BISSELL deep cleaning formulas contain an anti-resoiling agent that helps your carpets repel dirt and keeps them looking good longer. 7. Remove the tank from the base of the machine by lifting up on the tank carry handle. Carry like a 7.
Operation Carpet cleaning (Continued) 9. CleanShot. CleanShot is an optional feature that can be used to fight tough stains. It can be used as either a tough stain pre-treat (see page 10) or can be used during the deep cleaning process itself. To use CleanShot either as a pre-treat or during deep cleaning, follow the instructions below. A. Set Custom Clean for the desired setting. B. Press the CleanShot button and aim the focused stream onto the stain. Allow the formula to soak in for 30 seconds. C.
Operation W ARNING: To reduce the risk of Cleaning with attachments (continued) 2. Follow the instructions on pages 10 & 11 for filling the 2-in-1 water tank and the formula tank. 3. Set ReadyTools dial to the hose attachments setting. This will allow spray and suction from the hose. 4. Set custom clean dial for heavy traffic, normal clean, light clean, or water rinse as desired. 5. Attach the cleaning tool to the end of the hose. 6. Plug in and turn on the power switch and heater (if desired).
Operation Stain removal Do Not Delay! Attending to an accident soon after it occurs ensures the most optimal clean. Leaving it for an extended period of time may cause it to set and become permanent. 1. Blot up liquids with an absorbent cloth or paper towels. White materials are recommended because certain dyes may bleed and make the stain worse. 2. Gently scrape up any semi-solids with a spoon or spatula.
Operation Hard floor cleaning Your ProHeat 2X model may have come with a hard floor attachment and Hard Floor Solutions Formula. If not, these products are available for purchase by contacting the BISSELL Consumer Services department by phone or at the website. The hard floor tool provides effective cleaning for linoleum, vinyl, and tile floors. Caution: Do not use on unsealed hardwood floors. 1. Vacuum or sweep thoroughly to pick up any loose debris and pet hair. 2. Move any furniture, if needed. 3.
Maintenance and care Machine storage Once your cleaning is complete, make sure the 2-in-1 water tank is emptied, rinsed out, and dried before the next use. The formula tank can remain filled and ready to go. Note: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty.
Maintenance and care Machine care (continued) 5. The inside of the end caps by the brush rolls can be wiped out with a clean paper towel, or, if a more thorough cleaning is desired, the end caps can be taken off using a Phillips head screwdriver and rinsed clean. Replace after cleaning. W ARNING: To reduce the risk of fire, electric shock or injury, unplug from the outlet before servicing. 6. Any loose hair or debris can be pulled from the brush rolls and thrown away.
W ARNING: To reduce the risk of fire, Maintenance and care Brush removal and large belt replacement Brushes can be removed for cleaning or replacement as needed. 1. Follow small belt removal Instructions on page 18. 2. Remove brush rolls by pulling them off of the metal rods. 3. Place cleaned or new brush rolls back onto the rods. Make sure one washer is on each end of the rollers prior to sliding onto the rod. Be sure to let the rod slide through the bushing to insure proper fit. 4.
Troubleshooting Reduce Spray or No Spray (continued) Possible Cause Remedies 3. Tank may not be seated completely. 3. 4. Pump may have lost prime. 4. Turn power OFF ( O ). Remove and reseat tank. Turn power OFF ( O ) and then back ON ( I ). Wait one minute, then depress Trigger. DirtLifter PowerBrushes do not turn Possible Cause Remedies 1. The belt is off or broken. 1. Turn power OFF ( O ) and unplug unit from outlet. Follow instructions on page 18. 2.
Troubleshooting Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product. Please do not return this product to the store. For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-237-7691.
Replacement parts - BISSELL ProHeat 2X (Continued) Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 Part No.
Accessories Replacement Parts* Below please find a list of common replacement parts. While not all of these parts may have come with your specific machine, all are available to you for purchase, if desired. Item 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Part No.
Warranty - BISSELL ProHeat 2X Healthy Home This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below. Limited One Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Homecare, Inc.
