User Manual

1. Remove the other security solution. For more information, refer to “How
do I remove other security solutions?” (p. 76).
2. Reinstall Bitdefender:
● In Windows 7:
a. Click Start, go to Control Panel and double-click Programs and
Features.
b. Find Bitdefender Internet Security and select Uninstall.
c. Click REINSTALL in the window that appears.
d. Wait for the reinstall process to complete, and then reboot your
system.
● In Windows 8 and Windows 8.1:
a. From the Windows Start screen, locate Control Panel (for example,
you can start typing "Control Panel" directly in the Start screen),
and then click its icon.
b. Click Uninstall a program or Programs and Features.
c. Find Bitdefender Internet Security and select Uninstall.
d. Click REINSTALL in the window that appears.
e. Wait for the reinstall process to complete, and then reboot your
system.
● In Windows 10:
a. Click Start, then click Settings.
b. Click the System icon in the Settings area, then select Installed
apps.
c. Find Bitdefender Internet Security and select Uninstall.
d. Click Uninstall again to confirm your choice.
e. Click REINSTALL in the window that appears.
f. Wait for the reinstall process to complete, and then reboot your
system.
Solving common issues 181
Bitdefender Internet Security