User Manual

● You may need to log on to a Windows administrator account to access
the shared printer.
● Permissions are set for the shared printer to allow access to specific
computer and users only. If you are sharing your printer, check the
permissions set for the printer to see if the user on the other computer
is allowed access to the printer. If you are trying to connect to a shared
printer, check with the user on the other computer if you have permission
to connect to the printer.
● The printer connected to your computer or to the other computer is not
shared.
● The shared printer is not added on the computer.
Note
To learn how to manage printer sharing (share a printer, set or remove
permissions for a printer, connect to a network printer or to a shared printer),
go to the Windows Help and Support Center (in the Start menu, click Help
and Support).
● Access to a network printer may be restricted to specific computers or
users only. You should check with the network administrator if you have
permission to connect to that printer.
If this information was not helpful, you can contact Bitdefender for support
as described in section “Asking for help” (p. 208).
32.8. My internet is slow
This situation may appear after you install Bitdefender. The issue could be
caused by errors in the Bitdefender firewall configuration.
To troubleshoot this situation:
1. Click Protection on the navigation menu on the Bitdefender interface.
2. In the FIREWALL pane, turn off the switch to disable the feature.
3. Check if your internet connection improved with the Bitdefender firewall
disabled.
● If you still have a slow internet connection, the issue may not be caused
by Bitdefender. You should contact your Internet Service Provider to
verify if the connection is operational on their side.
Solving common issues 186
Bitdefender Internet Security