User Manual

5. Compact the folder storing the infected message.
● In Microsoft Outlook 2007: On the File menu, click Data File
Management. Select the personal folders (.pst) files you intend to
compact, and click Settings. Click Compact Now.
● In Microsoft Outlook 2010 / 2013/ 2016: On the File menu, click Info,
and then Account settings (Add and remove accounts or change existing
connection settings). Then click Data File, select the personal folders
(.pst) files you intend to compact, and click Settings. Click Compact
Now.
6. Turn on the Bitdefender real-time antivirus protection.
If this information was not helpful, you can contact Bitdefender for support
as described in section “Asking for help” (p. 208).
33.5. What to do if I suspect a file as being dangerous?
You may suspect a file from your system as being dangerous, even though
your Bitdefender product did not detect it.
To make sure your system is protected:
1. Run a System Scan with Bitdefender. To find out how to do this, refer to
“How do I scan my system?” (p. 55).
2. If the scan result appears to be clean, but you still have doubts and want
to make sure about the file, contact our support representatives so that
we may help you.
To find out how to do this, refer to “Asking for help” (p. 208).
33.6. What are the password-protected files in the
scan log?
This is only a notification which indicates that Bitdefender has detected
these files are either protected with a password or by some form of
encryption.
Most commonly, the password-protected items are:
● Files that belong to another security solution.
● Files that belong to the operating system.
Removing threats from your system 205
Bitdefender Internet Security