User Manual

14. USEFUL INFORMATION
14.1. How do I test my security solution?
To make sure that your Bitdefender product is properly running, we
recommend you using the Eicar test.
The Eicar test allows you to check your security solution using a safe file
developed for this purpose.
To test your security solution:
1. Download the test from the official webpage of the EICAR organization
http://www.eicar.org/.
2. Click the Anti-Malware Testfile tab.
3. Click Download on the left-side menu.
4. From Download area using the standard protocol http click the eicar.com
test file.
5. You will be informed that the page you are trying to access contains the
EICAR-Test-File (not a threat).
If you click I understand the risks, take me there anyway, the download
of the test will begin and a Bitdefender pop-up will inform you that a threat
was detected.
Click More details to find out more information about this action.
If you do not receive any Bitdefender alert, we recommend you to contact
Bitdefender for support as described in section “Asking for help” (p. 208).
14.2. How do I remove Bitdefender?
If you want to remove your Bitdefender Internet Security:
● In Windows 7:
1. Click Start, go to Control Panel and double-click Programs and Features.
2. Find Bitdefender Internet Security and select Uninstall.
3. Click REMOVE in the window that appears.
4. Wait for the uninstall process to complete, and then reboot your system.
● In Windows 8 and Windows 8.1:
Useful Information 71
Bitdefender Internet Security