User's Manual

12.3. Contact information
Efficient communication is the key to a successful business. During the past 10 years SOFTWIN
has established an unquestionable reputation by constantly striving for better communication
so as to exceed the expectations of our clients and partners. Should you have any questions,
do not hesitate to contact us.
12.3.1. Web Addresses
Sales department: <[e-mail]>
Technical support: <[e-mail]>
Documentation: <[e-mail]>
Partner Program: <[e-mail]>
Marketing: <[e-mail]>
Media Relations: <[e-mail]>
Job Opportunities: <[e-mail]>
Virus Submissions: <[e-mail]>
Spam Submissions: <[e-mail]>
Report Abuse: <[e-mail]>
Product web site: http://www.bitdefender.com
Product ftp archives: ftp://ftp.bitdefender.com/pub
Local distributors: http://www.bitdefender.com/partner_list
BitDefender Knowledge Base: http://kb.bitdefender.com
12.3.2. Address
The BitDefender offices are ready to respond to any inquiries regarding their areas of operation,
both in commercial and in general matters. Their respective addresses and contacts are listed
below.
Germany
Softwin GmbH
Karlsdorfer Straße 56 88069
Tettnang
Technischer Support: <[e-mail]>
Vertrieb: <[e-mail]>
Phone: [phone]
Fax: [phone]
Product web site: http://www.bitdefender.de
114
Support
Getting help
12