User's Guide Copyright© 2013 Bitdefender
Bitdefender Total Security Bitdefender Total Security User's Guide Publication date 08/12/2013 Copyright© 2013 Bitdefender Legal Notice All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from an authorized representative of Bitdefender.
Bitdefender Total Security Each man has his price Bob And yours was pretty low
Bitdefender Total Security Table of Contents Installation ................................................................. 1 1. Preparing for installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 2. System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2.1. Minimum system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2.2.
Bitdefender Total Security 8.3. Turning on or off automatic update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 8.4. Adjusting update settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 How to ..................................................................... 41 9. Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 9.1.
Bitdefender Total Security 15.1.4. Scan your system periodically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 16. Safebox Online Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 16.1. How do I access my backed up files from another computer? . . . . . . . . . . . . . . 16.2. How can I share files with my friends? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16.3.
Bitdefender Total Security 18.7.1. Scanning your system for vulnerabilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96 18.7.2. Using automatic vulnerability monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 19. Antispam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 19.1. Antispam insights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19.1.1.
Bitdefender Total Security 23. Wallet protection for your credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 23.1. Configuring the Wallet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 23.2. Turning on or off the Wallet protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 23.3. Managing the Wallet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 24.
Bitdefender Total Security 30.8. Limit bandwidth allocation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171 Troubleshooting ....................................................... 172 31. Solving common issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 31.1. My system appears to be slow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173 31.2. Scan doesn't start . . . . . . . . . . .
Bitdefender Total Security Installation 1
Bitdefender Total Security 1. Preparing for installation Before you install Bitdefender Total Security, complete these preparations to ensure the installation will go smoothly: ● Make sure that the computer where you plan to install Bitdefender meets the minimum system requirements. If the computer does not meet all the minimum system requirements, Bitdefender will not be installed or, if installed, it will not work properly and it will cause system slowdowns and instability.
Bitdefender Total Security 2. System requirements You may install Bitdefender Total Security only on computers running the following operating systems: ● Windows XP with Service Pack 3 (32-bit) ● Windows Vista with Service Pack 2 ● Windows 7 with Service Pack 1 ● Windows 8 Before installation, make sure that your computer meets the minimum system requirements.
Bitdefender Total Security ● Chrome 20 or higher ● Yahoo! Messenger 9 or higher ● Microsoft Outlook 2007 / 2010 / 2013 ● Microsoft Outlook Express and Windows Mail (on 32-bit systems) ● Mozilla Thunderbird 3.0.4 ● .NET Framework 3.
Bitdefender Total Security 3. Installing your Bitdefender product You can install Bitdefender from the Bitdefender installation disc or using a web installer downloaded on your computer from the Bitdefender website or from other authorized websites (for example, the website of a Bitdefender partner or an online shop). You can download the installation file from the Bitdefender website at the following address: http://www.bitdefender.com/Downloads/.
Bitdefender Total Security to download the files, ensuring you are installing the very latest version of the software. Note Downloading the installation files can take a long time, especially over slower Internet connections. Once the installation is validated, the setup wizard will appear. Follow the steps to install Bitdefender Total Security. Step 1 - Welcome The welcome screen lets you choose what type of installation you want to perform.
Bitdefender Total Security change the installation path, click Change and select the folder in which you would like Bitdefender to be installed. Configure Proxy Settings Bitdefender Total Security requires access to the Internet for product registration, downloading security and product updates, in-cloud detection components, etc. If you use a proxy connection instead of a direct Internet connection, you must select this option and configure the proxy settings.
Bitdefender Total Security Note You can find your license key: ▶ on the CD/DVD label. ▶ on the product registration card. ▶ in the online purchase e-mail. 3. Click Register Now. ● I don't have a key, I want to try the product for free In this case, you can use the product for a 30 day period. To begin the trial period, select I don't have a key, I want to try the product for free. ● Click Next.
Bitdefender Total Security ● Password - enter a password for your account. The password must be at least 6 characters long. ● Confirm password - retype the password. Note Once the account is created, you can use the provided e-mail address and password to log in to your account at https://my.bitdefender.com. 3. Click Create. 4. Before being able to use your account, you must complete the registration. Check your e-mail and follow the instructions in the confirmation e-mail sent by Bitdefender.
Bitdefender Total Security Getting started 10
Bitdefender Total Security 4. The basics Once you have installed Bitdefender Total Security, your computer is protected against all kinds of malware (such as viruses, spyware and trojans) and Internet threats (such as hackers, phishing and spam). You can engage the Autopilot to enjoy completely silent security and you are not required to configure any settings. However, you may want to take advantage of the Bitdefender settings to fine-tune and improve your protection.
Bitdefender Total Security For more information about the Bitdefender window and icon in the system tray, please refer to “Bitdefender interface” (p. 20). 4.2. Fixing issues Bitdefender uses an issue tracking system to detect and inform you about the issues that may affect the security of your computer and data. By default, it will monitor only a series of issues that are considered to be very important. However, you can configure it as needed, choosing which specific issues you want to be notified about.
Bitdefender Total Security If you do not want to fix a specific issue right away, clear the corresponding check box. You will be prompted to specify for how long to postpone fixing the issue. Choose the desired option from the menu and click OK. To stop monitoring the respective issue category, choose Permanently. The issue status will change to Postpone and no action will be taken to fix the issue. 3. To fix the selected issues, click Start. Some issues are fixed immediately.
Bitdefender Total Security Events are a very important tool in monitoring and managing your Bitdefender protection. For instance, you can easily check if the update was successfully performed, if malware was found on your computer, etc. Additionally, you can take further action if needed or change actions taken by Bitdefender. To access the Events log, follow these steps: 1. Open the Bitdefender window. 2. Click the Events on the upper toolbar to open the Events Overview window.
Bitdefender Total Security To view the events that occurred in a period of time, select the desired period from the corresponding field. To help you easily manage logged events, each section of the Events window provides options to delete or mark as read all events in that section. 4.4. Autopilot For all the users who want nothing more from their security solution than to be protected without being bothered, Bitdefender Total Security has been designed with a built-in Autopilot mode.
Bitdefender Total Security To adapt to these particular situations, Bitdefender Total Security includes two special operation modes: ● Game Mode ● Laptop Mode 4.5.1. Game Mode Game Mode temporarily modifies protection settings so as to minimize their impact on system performance. The following settings are applied when Game Mode is on: ● All Bitdefender alerts and pop-ups are disabled. ● On-access scanning is set to the Permissive protection level. ● Autoscan is turned off.
Bitdefender Total Security Turning on or off automatic Game Mode To turn on or off automatic game mode, follow these steps: 1. Open the Bitdefender window. 2. Click the Settings button on the upper toolbar. 3. In the Settings Overview window, select General. 4. In the General Settings window, select the General tab. 5. Turn on or off automatic game mode by clicking the corresponding switch.
Bitdefender Total Security a. The default combination is Ctrl+Alt+Shift+G. Modify the keys you want to use by checking one of the following: Control key (Ctrl), Shift key (Shift) or Alternate key (Alt). b. In the edit field, type the letter corresponding to the regular key you want to use. For example, if you want to use the Ctrl+Alt+D hotkey, you must check only Ctrl and Alt and type D. Note To disable the shortcut, turn off the Game Mode keyboard shortcut switch. 4.5.2.
Bitdefender Total Security 4. In the General Settings window, select the General tab. 5. Turn on password protection by clicking the switch. 6. Enter the password in the two fields and then click OK. The password must be at least 8 characters long. Once you have set a password, anyone trying to change the Bitdefender settings will first have to provide the password. Important Be sure to remember your password or keep a record of it in a safe place.
Bitdefender Total Security 5. Bitdefender interface Bitdefender Total Security meets the needs of computer beginners and very technical people alike. Its graphical user interface is designed to suit each and every category of users. To see the status of the product and perform essential tasks, the Bitdefender system tray icon is available at any time. The main window gives you access to important product information, the program modules and lets you perform common tasks.
Bitdefender Total Security ● Hide / Show Security Widget - enables / disables Security Widget. ● Update Now - starts an immediate update. You can follow the update status in the Update panel of the main Bitdefender window. ● Show Security Report - opens a window where you can see a weekly status and recommendations for your system. You can follow the recommendations to improve your system security.
Bitdefender Total Security Link Description more information about your license key or register your product with a new license key. Help and Support Click this link if you need help with Bitdefender. A new window will appear where you can open the product help, go to the Support Center or contact support. Adds question marks in different areas of the Bitdefender window to help you easily find information about the different interface elements.
Bitdefender Total Security 5.2.2. Panels area The panels area is where you can directly manage the Bitdefender modules. To browse through the panels, use the slider below the panels area or the arrows located to the right and to the left. Each module panel contains the following elements: ● The name of the module and a status message. ● An icon is available on the upper-right corner of most panels. Clicking it takes you directly to the advanced settings window. ● The icon of the module.
Bitdefender Total Security The Autoscan switch allows you to turn the Autoscan feature on or off. For more information about scan tasks and how to configure antivirus protection, please refer to “Antivirus protection” (p. 76). Antispam The Bitdefender antispam module ensures your Inbox stays free of unwanted e-mails by filtering POP3 mail traffic. Antispam protection is enabled by default.
Bitdefender Total Security Clicking Optimize in the Tune-Up panel lets you access a number of useful tools: ● PC Clean-Up ● Disk Defragmenter ● Duplicate Finder ● Registry Cleaner ● Registry Recovery For more information about the performance optimization tools, please refer to “Tune-Up” (p. 161). Safebox Safebox lets you back up your important files to secure online servers, synchronize them between your devices and share them with your friends.
Bitdefender Total Security Safego To help you stay safe on social networks, you can access Safego, the Bitdefender security solution for social networks, directly from Bitdefender Total Security. Click the Manage button on the Safego panel and select Activate for Facebook from the drop-down menu. If Safego has already been activated, you will be able to access statistics regarding its activity by selecting View Reports for Facebook in the menu.
Bitdefender Total Security Activate and click the Configure button on the Parental Control panel to start configuring your children's Windows accounts and monitor their activity wherever you are. For more information about configuring Parental Control, please refer to “Parental Control” (p. 143). 5.3. Settings Overview window The Settings Overview window gives you access to the advanced settings of your product. This is where you can configure Bitdefender in detail.
Bitdefender Total Security Wallet Allows you to access your credentials with one master password. To return to the main window, click on the upper-left corner of the window. 5.4. Security Widget Security Widget is the quick and easy way to monitor and control Bitdefender Total Security. Adding this small and unintrusive widget to your desktop lets you see critical information and perform key tasks at all times: ● monitor scanning activity in real-time. ● monitor firewall activity in real-time.
Bitdefender Total Security When an on-demand scan task is in progress, this animated icon is displayed. When issues are reported, click the status icon to launch the Fix Issues wizard. The button on the left side of the widget gives you direct access to the Firewall settings window, and also doubles up as a real-time graphical representation of firewall activity. When a blue bar appears on this button, it means the firewall module is actively filtering network connections.
Bitdefender Total Security 1. Open the Bitdefender window. 2. Click the Settings button on the upper toolbar. 3. In the Settings Overview window, select General. 4. In the General Settings window, select the General tab. 5. Turn on Display Security Widget by clicking the corresponding switch. 5.5. Security Report The Security Report provides a weekly status for your product and various tips to improve the system protection.
Bitdefender Total Security For more information on the Vulnerability scan, please refer to “Fixing system vulnerabilities” (p. 96). ▶ Safebox Allows you to know how many files you have stored in your Safebox. For more information on Safebox, please refer to “Safebox online backup and sync” (p. 167). ▶ File Encryption Allows you to view how many files are secured against unwanted access.
Bitdefender Total Security ● The area is colored green. There are no issues to fix. Your computer and data are protected. ● The area is colored yellow. Non-critical issues are affecting the security of your system. You should check and fix them when you have the time. ● The area is colored red. Critical issues are affecting the security of your system. You should address these issues immediately. 5.5.2.
Bitdefender Total Security 6. Registering Bitdefender In order to be protected by Bitdefender, you must register your product with a license key. The license key specifies how long you may use the product. As soon as the license key expires, Bitdefender stops performing its functions and protecting your computer. You should purchase a license key or renew your license a few days before the current license key expires. For more information, please refer to “Buying or renewing license keys” (p. 33).
Bitdefender Total Security Bitdefender will alert you when the expiration date of your current license is approaching. Follow the instructions in the alert to purchase a new license. You can visit a web page from where a license key can be purchased at any time, by following these steps: 1. Open the Bitdefender window. 2. Click the link that indicates the number of days left on your license, located at the bottom of the Bitdefender window, to open the product registration window. 3.
Bitdefender Total Security 7. MyBitdefender account The online features of your product and additional Bitdefender services are available exclusively through MyBitdefender. You must link your computer to MyBitdefender by logging in to an account from Bitdefender Total Security in order to do any of the following: ● Recover your license key, should you ever lose it. ● Configure Parental Control settings for your children's Windows accounts and monitor their activity wherever you are.
Bitdefender Total Security To open the MyBitdefender window from which you can create or log in to an account, follow these steps: 1. Open the Bitdefender window. 2. Click MyBitdefender at the top of the window and select Account settings from the drop-down menu. If you have already logged in to an account, the account you are logged in to is displayed. Click Go to MyBitdefender to go to your dashboard. To change the account linked to the computer, click Login with another account.
Bitdefender Total Security I already have a MyBitdefender account If you already have an account but you have not logged in to it yet, follow these steps to log in: 1. Type the e-mail address and the password of your account in the corresponding fields. Note If you have forgotten your password, click Forgot password and follow the instructions to retrieve it. 2. Click Login to MyBitdefender.
Bitdefender Total Security 8. Keeping Bitdefender up-to-date New malware is found and identified every day. This is why it is very important to keep Bitdefender up to date with the latest malware signatures. If you are connected to the Internet through broadband or DSL, Bitdefender takes care of this itself. By default, it checks for updates when you turn on your computer and every hour after that. If an update is detected, it is automatically downloaded and installed on your computer.
Bitdefender Total Security 2. In the Events Overview window, click Update. You can find out when updates were initiated and information about them (whether they were successful or not, if they require a restart to complete the installation). If required, restart the system at your earliest convenience. 8.2. Performing an update In order to perform updates, an Internet connection is required. To start an update, do any of the following: ● Open the Bitdefender window and click Update now on the Update panel.
Bitdefender Total Security To adjust the update settings, follow these steps: 1. Open the Bitdefender window. 2. Click the Settings button on the upper toolbar. 3. In the Settings Overview window, select Update. 4. In the Update Settings window, adjust the settings according to your preferences. Update location Bitdefender is configured to update from the Bitdefender update servers on the Internet.
Bitdefender Total Security How to 41
Bitdefender Total Security 9. Installation 9.1. How do I install Bitdefender on a second computer? If you have purchased a license key for more than one computer, you can use the same license key to register a second PC. To install Bitdefender correctly on a second computer, follow these steps: 1. Install Bitdefender from the CD/ DVD or using the installer provided in the online purchase e-mail and follow the same installation steps.
Bitdefender Total Security 9.3. Where can I download my Bitdefender product from? You can download your Bitdefender product from our authorized websites (for example, the website of a Bitdefender partner or an online shop) or from our website at the following address: http://www.bitdefender.com/Downloads/. Note Before running the kit, it is recommended to remove any antivirus solution installed on your system. When you use more than one security solution on the same computer, the system becomes unstable.
Bitdefender Total Security 2. A link that indicates the number of days left on your license appears at the bottom of the Bitdefender window. Click this link to open the registration window. 3. Enter the new license key and click Register Now. 4. You will be informed that the license key is for a different Bitdefender product. Click the corresponding link and follow the procedure to perform the installation. 9.5.
Bitdefender Total Security a. Click Start, go to Control Panel and double-click Programs and Features. b. Wait a few moments until the installed software list is displayed. c. Find Bitdefender and select Uninstall. d. Click Remove and then Reinstall/change my Bitdefender product. e. Wait for the uninstall process to complete and then reboot your system. ▶ In Windows 8: a.
Bitdefender Total Security 2. Double click the installer to start the installation process. 3. When the registration window appears, enter the license key and click Register Now. 4. At the next step, you have the option to log in to your MyBitdefender account or create a new MyBitdefender account. You can also choose to create a MyBitdefender account later on. Wait until the installation process is completed and close the window.
Bitdefender Total Security 10. Registration 10.1. What Bitdefender product am I using? To find out which Bitdefender program you have installed, follow these steps: 1. Open the Bitdefender window. 2. At the top of the window you should see one of the following: ● Bitdefender Antivirus Plus ● Bitdefender Internet Security ● Bitdefender Total Security 10.2. How do I register a trial version? If you have installed a trial version, you may only use it for a limited period of time.
Bitdefender Total Security ● Purchase a license key 10.4. How do I renew my Bitdefender protection? When your Bitdefender protection is about to expire, you must renew your license key. ● Follow these steps to visit a website where you can renew your Bitdefender license key: 1. Open the Bitdefender window. 2. A link that indicates the number of days left on your license appears at the bottom of the Bitdefender window. Click this link to open the registration window. 3.
Bitdefender Total Security 11. MyBitdefender 11.1. How do I log in into MyBitdefender using another online account? You have created a new MyBitdefender account and you want to use it from now on. To successfully use another account, follow these steps: 1. Open the Bitdefender window. 2. Click MyBitdefender at the top of the window and select Account Settings from the drop-down menu. If you have already logged in to an account, the account you are logged in is displayed.
Bitdefender Total Security 4. Type in the required information in the corresponding fields. The data you provide here will remain confidential. ● E-mail - enter your e-mail address. ● User name - enter a user name for your account. ● Password - enter a password for your account. The password must be at least 6 characters long. ● Confirm password - retype the password. ● Click Create. 5. Before being able to use your account, you must complete the registration.
Bitdefender Total Security 12. Scanning with Bitdefender 12.1. How do I scan a file or a folder? The easiest way to scan a file or folder is to right-click the object you want to scan, point to Bitdefender and select Scan with Bitdefender from the menu. To complete the scan, follow the Antivirus Scan wizard. Bitdefender will automatically take the recommended actions on detected files. If there remain unresolved threats, you will be prompted to choose the actions to be taken on them.
Bitdefender Total Security 4. If you want to configure the scanning options in detail, select the Advanced tab. You can easily configure the scanning options by adjusting the scan level. Drag the slider along the scale to set the desired scan level. You can also choose to shutdown the computer when the scan is over if no threats are found. Remember that this will be the default behavior every time you run this task. 5. Click OK to save the changes and close the window. 6.
Bitdefender Total Security 12.5. What to do when Bitdefender detected a clean file as infected? There are cases when Bitdefender mistakenly flags a legitimate file as being a threat (a false positive). To correct this error, add the file to the Bitdefender Exclusions area: 1. Turn off the Bitdefender real-time antivirus protection: a. Open the Bitdefender window. b. Click the Settings button on the upper toolbar. c. In the Settings Overview window, select Antivirus. d.
Bitdefender Total Security You can open the scan log directly from the scan wizard, once the scan is completed, by clicking Show Log. To check a scan log or any detected infection at a later time, follow these steps: 1. Open the Bitdefender window. 2. Click the Events button on the upper toolbar. 3. In the Events Overview window, select Antivirus. 4. In the Antivirus Events window, select the Virus Scan tab.
Bitdefender Total Security 13. Parental Control 13.1. How do I protect my children from online threats? Bitdefender Parental Control allows you to restrict access to Internet and to specific applications, preventing your children from viewing inappropriate content whenever you are not around. To configure the Parental Control, follow these steps: 1. Create limited (standard) Windows user accounts for your children to use. For more information, please refer to “How do I create Windows user accounts?” (p.
Bitdefender Total Security 2. Go to: https://my.bitdefender.com 3. Log in to your account using your user name and password. 4. Click Parental Control to access the dashboard. 5. Select your child's profile on the left-side menu. 6. Click on the Web panel to access the Web Activity window. 7. Click Schedule. 8. Select from the grid the time intervals during which Internet access is blocked. You can click individual cells, or you can click and drag to cover longer periods.
Bitdefender Total Security 13.4. How do I prevent my child from playing a game? Bitdefender Parental Control allows you to control the content accessed by your child while using the computer. If you need to restrict access to a game or an application, you can use Bitdefender Parental Control even when you are not at home. To block access to a game, follow these steps: 1. On any device with Internet access, open a web browser. 2. Go to: https://my.bitdefender.com 3.
Bitdefender Total Security 6. Your new account will have been created and you will see it listed in the Manage Accounts screen. ● Windows Vista or Windows 7: 1. Log on to your computer as an administrator. 2. Click Start, click Control Panel, and then click User Accounts. 3. Click Create a new account. 4. Type the name for the user. You can use the person's full name, first name, or a nickname. Then click Next. 5. For the account type, click Standard, and then Create Account.
Bitdefender Total Security 8. Click OK.
Bitdefender Total Security 14. Privacy Control 14.1. How do I make sure my online transaction is secure? To make sure your online operations remain private, you can use the browser provided by Bitdefender to protect your transactions and home banking applications. Bitdefender Safepay is a secured browser designed to protect your credit card information, account number or any other sensitive data you may enter while accessing different online locations.
Bitdefender Total Security 14.3. How do I protect my Facebook account? Safego is a Facebook application developed by Bitdefender to keep your social networking account safe. Its role is to scan the links you receive from your Facebook friends and monitor your account privacy settings. To access Safego from your Bitdefender product, follow these steps: 1. Open the Bitdefender window. 2. On the Safego panel, click Manage and select Activate for Facebook from the drop-down menu.
Bitdefender Total Security 5. Click Create if you only want to create the vault at the selected location. To create and display the vault as a virtual disk drive in My Computer click Create and Open. Note When you open the vault, a virtual disk drive appears in My Computer. The drive is labeled with the drive letter assigned to the vault. ● Add the files or folders you want to keep safe to the vault. In order to add a file to a vault, you must first open the vault. 1. Browse to the .bvd vault file. 2.
Bitdefender Total Security 15. Tune Up 15.1. How do I improve my system performance? The system performance depends not only on the hardware configuration, such as the CPU load, memory usage and hard disk space. It is also directly connected to your software configuration and to your data management. These are the main actions you can take with Bitdefender to improve your system's speed and performance: ● “Defragment your hard disk” (p. 63) ● “Clean-up your PC” (p. 63) ● “Clean Windows Registry” (p.
Bitdefender Total Security For more information about the PC Clean-UP module, please refer to “Cleaning up your PC” (p. 161). 15.1.3. Clean Windows Registry Cleaning the Windows Registry can improve the performance of your system. To do this, use the Registry Cleaner. The Registry Cleaner scans the Windows Registry and deletes the invalid registry keys. To start the Registry Cleaner, follow these steps: 1. Open the Bitdefender window. 2.
Bitdefender Total Security 16. Safebox Online Backup 16.1. How do I access my backed up files from another computer? With Bitdefender you can have access to the files you backed up with Safebox from any location, even when you are away from home. All you need is a computer with Internet access and a web browser. To access your files you need to log in to MyBitdefender: 1. On any device with Internet access, open a web browser. 2. Go to: https://my.bitdefender.com 3.
Bitdefender Total Security In case you have a large amount of data that includes music, movies or important files, the free online space may not be enough. To upgrade your online space, click Upgrade Safebox. The MyBitdefender page will open in your web browser. Follow the instructions to complete the purchase. 16.4. How do I free space on my Safebox? Bitdefender offers you 2GB of free online space for your data.
Bitdefender Total Security 17. Useful Information 17.1. How do I test my antivirus solution? To make sure that your Bitdefender product is properly running, we recommend you using the Eicar test. The Eicar test allows you to check your antivirus protection using a safe file developed for this purpose. To test your antivirus solution, follow these steps: 1. Download the test from the official webpage of the EICAR organization http://www.eicar.org/. 2. Click the Anti-Malware Testfile tab. 3.
Bitdefender Total Security ▶ Uninstall without the app - will completely remove Bitdefender. Bitdefender 60-Second Virus Scanner will not be installed. Select the desired option and click Next. 6. Wait for the uninstall process to complete and then reboot your system. ● In Windows Vista and Windows 7: 1. Click Start, go to Control Panel and double-click Programs and Features. 2. Wait a few moments until the installed software list is displayed. 3. Find Bitdefender and select Uninstall. 4.
Bitdefender Total Security 17.3. How do I keep my system protected after uninstalling Bitdefender? During the Bitdefender Total Security removal process, you have the option to Uninstall and stay protected. If you select this option, Bitdefender 60-Second Virus Scanner will be installed on your system. Bitdefender 60-Second Virus Scanner is a free application which uses in-the-cloud scanning technology to detect malicious programs and threats in less than 60 seconds.
Bitdefender Total Security For this reason, Bitdefender allows you to configure Bitdefender to shut down your system as soon as the scan is over. Consider this example: you have finished your work at the computer and you want to go to sleep. You would like to have your entire system checked for malware by Bitdefender. This is how you set up Bitdefender to shut down your system at the end of the scan: 1. Open the Bitdefender window. 2.
Bitdefender Total Security 5. Turn on proxy usage by clicking the switch. 6. Click the Manage proxies link. 7. There are two options to set the proxy settings: ● Import proxy settings from default browser - proxy settings of the current user, extracted from the default browser. If the proxy server requires a username and a password, you must specify them in the corresponding fields.
Bitdefender Total Security ● In Windows 8: 1. From the Windows Start screen, locate Computer (for example, you can start typing "Computer" directly in the Start screen) and then right-click its icon. 2. Select Properties in the bottom menu. 3. Look under System to see the system type. 17.7. How do I display hidden objects in Windows? These steps are useful in those cases where you are dealing with a malware situation and you need to find and remove the infected files, which could be hidden.
Bitdefender Total Security 4. Wait for the uninstall process to complete and then reboot your system. ● In Windows Vista and Windows 7: 1. Click Start, go to Control Panel and double-click Programs and Features. 2. Wait a few moments until the installed software list is displayed. 3. Find the name of the program you want to remove and select Uninstall. 4. Wait for the uninstall process to complete and then reboot your system. ● In Windows 8: 1.
Bitdefender Total Security 2. Follow the path from the Windows start menu: All Programs → Accessories → System Tools → System Restore. 3. Follow the wizard steps and you should be able to boot up the system in normal mode. ● In Windows 8: 1. Log on to Windows in Safe Mode. 2. From the Windows Start screen, locate Control Panel (for example, you can start typing "Control Panel" directly in the Start screen) and then click its icon. 3. Select Recovery and then Open System Restore. 4.
Bitdefender Total Security Managing your security 75
Bitdefender Total Security 18. Antivirus protection Bitdefender protects your computer from all kinds of malware (viruses, Trojans, spyware, rootkits and so on). The protection Bitdefender offers is divided into two categories: ● On-access scanning - prevents new malware threats from entering your system. Bitdefender will, for example, scan a word document for known threats when you open it, and an e-mail message when you receive one.
Bitdefender Total Security To protect you against unknown malicious applications, Bitdefender uses Active Virus Control, an advanced heuristic technology, which continuously monitors the applications running on your system. Active Virus Control automatically blocks applications that exhibit malware-like behavior to stop them from damaging your computer. Occasionally, legitimate applications may be blocked.
Bitdefender Total Security Warning This is a critical security issue. We recommend you to disable real-time protection for as little time as possible. If real-time protection is disabled, you will not be protected against malware threats. 18.1.2. Adjusting the real-time protection level The real-time protection level defines the scan settings for real-time protection. You can easily change the real-time protection settings according to your needs by switching to one of the predefined protection levels.
Bitdefender Total Security ● Scan options for accessed files. You can set Bitdefender to scan all accessed files or applications (program files) only. Scanning all accessed files provides best protection, while scanning applications only can be used for better system performance. By default, both local folders and network shares are subject to on-access scanning. For better system performance, you can exclude network locations from on-access scanning.
Bitdefender Total Security Though not recommended, you can disable e-mail, web or instant messaging antivirus scan to increase system performance. If you disable the corresponding scan options, the e-mails and files received or downloaded from the Internet will not be scanned, thus allowing infected files to be saved to your computer. This is not a major threat because real-time protection will block the malware when the infected files are accessed (opened, moved, copied or executed). ● Scan boot sectors.
Bitdefender Total Security Files that cannot be disinfected are moved to quarantine in order to contain the infection. Quarantined files cannot be executed or opened; therefore, the risk of getting infected disappears. For more information, please refer to “Managing quarantined files” (p. 93). Important For particular types of malware, disinfection is not possible because the detected file is entirely malicious. In such cases, the infected file is deleted from the disk. ● Suspicious files.
Bitdefender Total Security 18.2. On-demand scanning The main objective for Bitdefender is to keep your computer clean of viruses. This is done by keeping new viruses out of your computer and by scanning your e-mail messages and any new files downloaded or copied to your system. There is a risk that a virus is already lodged in your system, before you even install Bitdefender. This is why it's a very good idea to scan your computer for resident viruses after you've installed Bitdefender.
Bitdefender Total Security To run a Quick Scan, follow these steps: 1. Open the Bitdefender window. 2. On the Antivirus panel, click Scan Now and select Quick Scan from the drop-down menu. 3. Follow the Antivirus Scan wizard to complete the scan. Bitdefender will automatically take the recommended actions on detected files. If there remain unresolved threats, you will be prompted to choose the actions to be taken on them. 18.2.4.
Bitdefender Total Security 1. Open the Bitdefender window. 2. On the Antivirus panel, click Scan Now and select Manage Scans from the drop-down menu. 3. Click New custom task to enter a name for the scan and select the locations to be scanned. 4. If you want to configure the scanning options in detail, select the Advanced tab. A new window will appear. Follow these steps: a. You can easily configure the scanning options by adjusting the scan level.
Bitdefender Total Security ● If you are not familiar with some of the terms, check them in the glossary. You can also find useful information by searching the Internet. ● Scan files. You can set Bitdefender to scan all types of files or applications (program files) only. Scanning all files provides best protection, while scanning applications only can be used to perform a quicker scan. Applications (or program files) are far more vulnerable to malware attacks than other types of files.
Bitdefender Total Security ● Scan registry. Select this option to scan registry keys. Windows Registry is a database that stores configuration settings and options for the Windows operating system components, as well as for installed applications. ● Scan cookies. Select this option to scan the cookies stored by browsers on your computer. ● Scan only new and changed files. By scanning only new and changed files, you may greatly improve overall system responsiveness with a minimum trade-off in security.
Bitdefender Total Security ● Password. If you want Bitdefender to scan the archive, select this option and type the password. If you do not know the password, choose one of the other options. ● Don't ask for a password and skip this object from scan. Select this option to skip scanning this archive. ● Skip all password-protected items without scanning them. Select this option if you do not want to be bothered about password-protected archives.
Bitdefender Total Security Important For particular types of malware, disinfection is not possible because the detected file is entirely malicious. In such cases, the infected file is deleted from the disk. ● Suspicious files. Files are detected as suspicious by the heuristic analysis. Suspicious files cannot be disinfected, because no disinfection routine is available. They will be moved to quarantine to prevent a potential infection.
Bitdefender Total Security 18.2.7. Checking scan logs Each time a scan is performed, a scan log is created and Bitdefender records the detected issues in the Antivirus Overview window. The scan log contains detailed information about the logged scanning process, such as scanning options, the scanning target, the threats found and the actions taken on these threats. You can open the scan log directly from the scan wizard, once the scan is completed, by clicking Show Log.
Bitdefender Total Security If Autopilot is off: 1. You will be notified through a pop-up window that a new device has been detected and it is being scanned. 2. In most cases, Bitdefender automatically removes detected malware or isolates infected files into quarantine. If there are unresolved threats after the scan, you will be prompted to choose the actions to be taken on them. Note Take into account that no action can be taken on infected or suspicious files detected on CDs/DVDs.
Bitdefender Total Security allow you to specify other actions to be taken on infected files. The scanning options are standard and you cannot change them. 18.4. Configuring scan exclusions Bitdefender allows excluding specific files, folders or file extensions from scanning. This feature is intended to avoid interference with your work and it can also help improve system performance.
Bitdefender Total Security 18.4.2. Excluding file extensions from scanning When you exclude a file extension from scanning, Bitdefender will no longer scan files with that extension, regardless of their location on your computer. The exclusion also applies to files on removable media, such as CDs, DVDs, USB storage devices or network drives. Important Use caution when excluding extensions from scanning because such exclusions can make your computer vulnerable to malware.
Bitdefender Total Security 4. In the Antivirus Settings window, select the Exclusions tab. Use the options in the Files and folders section to manage scan exclusions. 5. To remove or edit scan exclusions, click one of the available links. Proceed as follows: ● To remove an entry from the table, select it and click the Remove button. ● To edit an entry from the table, double-click it (or select it and click the Edit button).
Bitdefender Total Security Delete content older than {30} days By default, quarantined files older than 30 days are automatically deleted. If you want to change this interval, type a new value in the corresponding field. To disable automatic deletion of old quarantined files, type 0. 6. To delete a quarantined file, select it and click the Delete button. If you want to restore a quarantined file to its original location, select it and click Restore. 18.6.
Bitdefender Total Security 4. In the Antivirus Settings window, select the Shield tab. 5. Click the switch to turn on or off Active Virus Control. 18.6.3. Adjusting the Active Virus Control protection If you notice that Active Virus Control detects legitimate applications often, you should set a more permissive protection level. To adjust the Active Virus Control protection, follow these steps: 1. Open the Bitdefender window. 2. Click the Settings button on the upper toolbar. 3.
Bitdefender Total Security Note Process exclusions also apply to the Intrusion Detection System included in the Bitdefender firewall. 6. Add exclusions by following these steps: a. Click the Add button, located at the top of the exclusions table. b. Click Browse, find and select the application you want to be excluded and then click OK. c. Keep the Allow option selected to prevent Active Virus Control from blocking the application. d. Click Add. 7.
Bitdefender Total Security 3. Follow the six-step guided procedure to remove vulnerabilities from your system. You can navigate through the wizard using the Next button. To exit the wizard, click Cancel. a. Protect your PC Select vulnerabilities to check. b. Check for issues Wait for Bitdefender to finish checking your system for vulnerabilities. c. Windows updates You can see the list of critical and non-critical Windows updates that are not currently installed on your computer.
Bitdefender Total Security 5. You can see detailed information regarding the detected system vulnerabilities. Depending on the issue, to fix a specific vulnerability proceed as follows: ● If Windows updates are available, click Update now to open the Vulnerability Scan wizard and install them. ● If an application is outdated, click Update now to find a link to the vendor web page from where you can install the latest version of that application.
Bitdefender Total Security system. A strong password includes uppercase and lowercase letters, numbers and special characters (such as #, $ or @). Media autorun Check the status of the Windows Autorun feature. This feature enables applications to be automatically started from CDs, DVDs, USB drives or other external devices. Some types of malware use Autorun to spread automatically from removable media to the PC. This is why it is recommended to disable this Windows feature.
Bitdefender Total Security 19. Antispam Spam is a term used to describe unsolicited e-mail. Spam is a growing problem, both for individuals and for organizations. It's not pretty, you wouldn't want your kids to see it, it can get you fired (for wasting too much time or from receiving porn in your office mail) and you can't stop people from sending it. The next best thing to that is, obviously, to stop receiving it. Unfortunately, Spam comes in a wide range of shapes and sizes, and there's a lot of it.
Bitdefender Total Security Friends list / Spammers list Most people communicate regularly to a group of people or even receive messages from companies or organizations in the same domain. By using friends or spammers list, you can easily classify which people you want to receive e-mail from (friends) no matter what the message contains, or which people you never want to hear from again (spammers). Note We recommend that you add your friends' names and e-mail addresses to the Friends list.
Bitdefender Total Security 19.2. Turning on or off antispam protection Antispam protection is enabled by default. To turn off the Antispam module, follow these steps: 1. Open the Bitdefender window. 2. On the Antispam panel, click the switch to turn on or off Antispam. 19.3. Using the antispam toolbar in your mail client window In the upper area of your mail client window you can see the Antispam toolbar. The Antispam toolbar helps you manage antispam protection directly from your mail client.
Bitdefender Total Security Settings - opens a window where you can configure the antispam filters and the toolbar settings. 19.3.1. Indicating detection errors If you are using a supported mail client, you can easily correct the antispam filter (by indicating which e-mail messages should not have been marked as [spam]). Doing so helps improve the efficiency of the antispam filter. Follow these steps: 1. Open your mail client. 2. Go to the junk mail folder where spam messages are moved. 3.
Bitdefender Total Security ● Mark spam e-mail messages as 'read' - marks the spam messages as read automatically, so as not to be disturbing when they arrive. ● You can choose whether or not to display confirmation windows when you click the Add Spammer and Add Friend buttons on the antispam toolbar. Confirmation windows can prevent accidentally adding e-mail senders to Friends / Spammers list. 19.4.
Bitdefender Total Security You can save the Friends list to a file so that you can use it on another computer or after reinstalling the product. To save the Friends list, click the Save button and save it to the desired location. The file will have a .bwl extension. To load a previously saved Friends list, click the Load button and open the corresponding .bwl file. To reset the content of the existing list when loading a previously saved list, select Overwrite the current list.
Bitdefender Total Security To delete an item from the list, click the corresponding Remove link. To delete all entries from the list, click the Clear list button and then Yes to confirm. You can save the Spammers list to a file so that you can use it on another computer or after reinstalling the product. To save the Spammers list, click the Save button and save it to the desired location. The file will have a .bwl extension.
Bitdefender Total Security Samples of legitimate or spam e-mails can be submitted to Bitdefender Cloud when you indicate detection errors or undetected spam e-mails. This helps improve the Bitdefender antispam detection. Configure the e-mail sample submission to Bitdefender Cloud by selecting the desired options, by following these steps: 1. Open the Bitdefender window. 2. Click the Settings button on the upper toolbar. 3. In the Settings Overview window, select Antispam. 4.
Bitdefender Total Security 20. Privacy Control Your private information is a constant target for cyber criminals. As the threats have spread to nearly the entire spectrum of online activities, improperly protected e-mail, instant messaging and web browsing can lead to information leaks that compromise your privacy. Additionally, important files you store on your computer can one day find themselves in the wrong hands. Bitdefender Privacy Control addresses all these threats with a multitude of components.
Bitdefender Total Security 4. In the Privacy Control Settings window, select the Antiphishing tab. Click the switches to turn on or off: ● Showing the Bitdefender toolbar in the web browser. Note The Bitdefender browser toolbar is not enabled by default. ● Search Advisor, a component that rates the results of your search engine queries and the links posted on social networking websites by placing an icon next to every result: You should not visit this web page. This web page may contain dangerous content.
Bitdefender Total Security To remove a web site from the list, select it in the list and click the corresponding Remove link. Click Save to save the changes and close the window. 20.1.1. Bitdefender protection in the web browser Bitdefender integrates directly through an intuitive and easy-to-use toolbar into the following web browsers: ● Internet Explorer ● Mozilla Firefox ● Google Chrome ● Safari ● Opera The Bitdefender toolbar is not your typical browser toolbar.
Bitdefender Total Security Settings Click to select individual features to turn on or off: ● Antiphishing Filter ● Antimalware Web Filter ● Search Advisor Power Switch To enable / disable the toolbar features completely, click of the toolbar. on the right side 20.1.2. Bitdefender alerts in the browser Whenever you try to visit a website classified as unsafe, the website is blocked and a warning page is displayed in your browser.
Bitdefender Total Security Once the prerequisites are met, Bitdefender will inform you of the encryption status of your chat session through messages displayed in the chat window. To turn instant messaging encryption on or off follow these steps: 1. Open the Bitdefender window. 2. Click the Settings button on the upper toolbar. 3. In the Settings Overview window, select Privacy Control. 4. In the Privacy Control Settings window, select the Chat Encryption tab. 5.
Bitdefender Total Security 3. In the Settings Overview window, select Privacy Control. 4. In the Privacy Control Settings window, select the Data Protection tab. 5. Make sure data protection is enabled. 6. Create rules to protect your sensitive data. For more information, please refer to “Creating data protection rules” (p. 113). Creating data protection rules To create a rule, click the Add rule button and follow the configuration wizard.
Bitdefender Total Security ● Limited user accounts - the rule will apply to you and all limited Windows accounts. Click Finish. The rule will appear in the table. From now on, any attempt to send the rule data through the selected protocols will fail. An entry will be displayed in the Events window indicating that Bitdefender has blocked identity specific content from being sent. 20.3.3. Managing rules To manage the data protection rules: 1. Open the Bitdefender window. 2.
Bitdefender Total Security 2. Click the Settings button on the upper toolbar. 3. In the Settings Overview window, select File Encryption. 4. In the File Encryption window, select the Encryption tab. The existing file vaults appear in the table on the lower part of the window. To refresh the list, right-click inside the table and select Refresh vaults in the menu that appears. Creating file vaults To create a new vault, right-click the vaults table header and select Create File Vault.
Bitdefender Total Security 1. Click the vault in the table and select Open vault in the menu that appears. Note If a previously created vault does not appear in the table, right-click the vaults table header, select Add existing vault and browse to its location. 2. A new window will appear. The vault name and path on the disk are displayed. Choose a drive letter from the menu. 3. Type the vault password in the Password field. 4. Click Open.
Bitdefender Total Security Note If you have chosen to create a new file vault, Bitdefender will prompt you to format the drive associated with it. Select the formatting options and click Start to format the drive. 6. File Vault Content This is where you can view the vault content. Locking vaults When you are done with your work in a file vault, you must lock it in order to protect your data. By locking the vault, the corresponding virtual disk drive disappears from My Computer.
Bitdefender Total Security You can navigate through the wizard using the Next and Back buttons. To exit the wizard, click Cancel. 1. Select File Vault Here you can specify the vault to remove files from. 2. Enter password If you have selected a locked vault, you must enter the password to open it. 3. File Vault Content Select the files/folders that will be removed from the vault. 4. Confirm This is where you can review chosen operations. 5. Finish This is where you can view the operation result.
Bitdefender Total Security 1. Click the vault in the table and select Change password in the menu that appears. A new window will appear. 2. Type the current password of the vault in the Old Password field. 3. Type the new password of the vault in the New Password and Confirm New Password fields. Note The password must have at least 8 characters. For a strong password, use a combination of uppercase and lowercase letters, numbers and special characters (such as #, $ or @). 4.
Bitdefender Total Security 1. Right-click on your desktop or in a folder on your computer, point to Bitdefender > Bitdefender File Vault and select Create File Vault. A new window will appear. 2. Specify the location and the name of the vault file. ● Click Browse, select the location of the vault and save the vault file under the desired name. ● Type the name and the path of the vault file on the disk in the corresponding fields. 3. Choose a drive letter from the menu.
Bitdefender Total Security Bitdefender will immediately inform you about the result of the operation. If an error has occurred, use the error message to troubleshoot the error. Click OK to close the window. Adding files to vaults Before you can add files or folders to a vault, you must open the vault. Once a vault is open, you can easily store files or folders inside it using the contextual menu.
Bitdefender Total Security Bitdefender will immediately inform you about the result of the operation. If an error has occurred, use the error message to troubleshoot the error. Click OK to close the window. Removing files from vaults In order to remove files or folders from a vault, the vault must be open. To remove files or folders from a vault, follow these steps: 1.
Bitdefender Total Security 20.5. Deleting files permanently When you delete a file, it can no longer be accessed through normal means. However, the file continues to be stored on the hard disk until it is overwritten when copying new files. The Bitdefender File Shredder will help you permanently delete data by physically removing it from your hard disk. You can quickly shred files or folders from your computer using the Windows contextual menu, by following these steps: 1.
Bitdefender Total Security 21. Firewall The Firewall protects your computer from inbound and outbound unauthorized connection attempts, both on local networks and on the Internet. It is quite similar to a guard at your gate - it keeps track of connection attempts and decides which to allow and which to block. The Bitdefender firewall uses a set of rules to filter data transmitted to and from your system.
Bitdefender Total Security 21.1. Turning on or off firewall protection To turn firewall protection on or off, follow these steps: 1. Open the Bitdefender window. 2. On the Firewall panel, click the Firewall switch. Warning Because it exposes your computer to unauthorized connections, turning off the firewall should only be a temporary measure. Turn the firewall back on as soon as possible. 21.2. Managing connection settings To view and edit the network connection settings, follow these steps: 1.
Bitdefender Total Security Stealth option Description On Stealth Mode is on. Your computer is invisible from both the local network and the Internet. Off Stealth Mode is off. Anyone from the local network or the Internet can ping and detect your computer. Remote Your computer cannot be detected from the Internet. Local network users can ping and detect your computer. ● Generic - whether generic rules are applied to this connection.
Bitdefender Total Security Sending E-mails Allow or deny sending e-mails over SMTP. By default, this type of connection is allowed. Web Browsing HTTP Allow or deny HTTP web browsing. By default, this type of connection is allowed. Incoming Remote Desktop Connections Allow or deny other computers' access over Remote Desktop Connections. By default, this type of connection is allowed. Windows Explorer traffic on HTTP / FTP Allow or deny HTTP and FTP traffic from Windows Explorer.
Bitdefender Total Security Protocol Description delivery of data and also guarantees that packets will be delivered in the same order in which they were sent. UDP User Datagram Protocol - UDP is an IP-based transport designed for high performance. Games and other video-based applications often use UDP. A number Represents a specific IP protocol (other than TCP and UDP). You can find the complete list of assigned IP protocol numbers at http://www.iana.org/assignments/protocol-numbers.
Bitdefender Total Security Event Description between two computers occurs only after a connection is established. Traffic Flow of data between two computers. Listen State in which an application monitors the network awaiting to establish a connection or to receive information from a peer application. ● Protocol. Select from the menu the IP protocol the rule applies to. ▶ If you want the rule to apply to all protocols, select Any. ▶ If you want the rule to apply to TCP, select TCP.
Bitdefender Total Security 21.3.3. Adapter rules For each network connection you can configure special trusted or untrusted zones. A trusted zone is a device that you fully trust, for example a computer or a printer. All traffic between your computer and a trusted device is allowed. To share resources with specific computers in an unsecured wireless network, add them as allowed computers. An untrusted zone is a device that you do not want to communicate with your computer at all.
Bitdefender Total Security 21.4. Monitoring network activity To monitor the current network / Internet activity (over TCP and UDP) sorted by application and to open the Bitdefender Firewall log, follow these steps: 1. Open the Bitdefender window. 2. Click the Settings button on the upper toolbar. 3. In the Settings Overview window, select Firewall. 4. In the Firewall Settings window, select the Settings tab. 5. Under Networks Activity, click Network activity. A new window will appear.
Bitdefender Total Security 3. In the Settings Overview window, select Firewall. 4. In the Firewall Settings window, select the Settings tab. 5. Turn on Paranoid Mode by clicking the corresponding switch. Note When Paranoid Mode is turned on, the Autopilot is automatically switched off. As long as Paranoid Mode is on, an alert will be displayed prompting you for action every time one of the following situations occurs: ● An application tries to connect to the Internet.
Bitdefender Total Security Note The operation of the Intrusion Detection System is related to that of the Active Virus Control. Process exclusion rules apply to both systems. 21.6.2. Other settings The following features can be enabled or disabled. ● Internet connection sharing - enables support for Internet connection sharing. Note This option does not automatically enable Internet connection sharing on your system, but only allows this type of connection in case you enable it from your operating system.
Bitdefender Total Security 22. Safepay security for online transactions The computer is fast becoming the main tool for shopping and banking. Paying bills, transferring money, buying pretty much anything you can imagine has never been quicker or easier. This involves sending personal information, account and credit card data, passwords and other types of private information over the Internet, in other words exactly the type of information flow that cyber-criminals are very interested to tap into.
Bitdefender Total Security 2. Click Bitdefender. 3. Click Bitdefender Safepay or, quicker, double-click the Bitdefender Safepay shortcut on your desktop. ● In Windows 8: Locate Bitdefender Safepay from the Windows Start screen (for example, you can start typing "Bitdefender Safepay" directly in the Start screen) and then click the icon. Alternatively, open the Desktop app and double-click the Bitdefender Safepay shortcut.
Bitdefender Total Security Domains list Choose how Bitdefender Safepay will behave when you visit websites from specific domains in your regular web browser by adding them to the domains list and selecting the behavior for each one: ● Automatically open in Bitdefender Safepay. ● Have Bitdefender prompt you for action each time. ● Never use Bitdefender Safepay when visiting a page from the domain in a regular browser. 22.3.
Bitdefender Total Security appears in front of the URL in the address bar to help you easily identify secure connections.
Bitdefender Total Security 23. Wallet protection for your credentials We use our computers to shop online or pay our bills, to connect to social media platforms or log in with instant messaging applications. But as everybody knows, it’s not always easy to remember the password! And if we are not careful while browsing online, our private information, such as our e-mail address, our instant messaging ID or our credit card data can be compromised.
Bitdefender Total Security During the setup process, you will be asked to protect your Wallet with a master password. The password should be strong and contain at least 7 characters. To create a strong password use minimum one number or symbol, and one upper case character. Once you have set a password, anyone trying to access the Wallet will first have to provide the password. At the end of the setup process, the following Wallet settings are enabled by default: ▶ Save credentials automatically in Wallet.
Bitdefender Total Security ● Websites ● Online banking ● Email client settings ● Apps and subscriptions ● Wi-Fi Networks Adding/ editing the passwords ● To add a new password, choose the desired category from the top, click + Add item, insert the information in the corresponding fields and click the Save button. ● To edit an entry from the table, select it and click the Edit button. ● To exit, click Cancel. ● To remove an entry, select it, click the Edit button and choose Delete. 23.2.
Bitdefender Total Security Important Be sure to remember your master password or keep a record of it in a safe place. If you forget the password, you will have to reinstall the program or contact Bitdefender for support. Improve your experience To select the browsers or the applications where you want to integrate the Wallet, follow these steps: 1. Open the Bitdefender window. 2. Click the Settings button on the upper toolbar. 3. In the Settings Overview window, select Wallet. 4.
Bitdefender Total Security ▶ Let me choose when I want to autofill my login credentials - you can insert the credentials manually into the browser. ● Configure how Wallet secures your logins: ▶ Save credentials automatically in Wallet - the login credentials are automatically saved and updated into the Wallet. ▶ Ask me every time - you will be asked every time if you want to add your credentials to the Wallet.
Bitdefender Total Security 24. Parental Control Parental Control enables you to control the access to the Internet and to specific applications for each user holding a user account on the system. Once you have configured Parental Control, you can easily find out what your child is doing on the computer. All you need is a computer with Internet access and a web browser. You can configure Parental Control to block: ● inappropriate web pages.
Bitdefender Total Security 4. Click the Configure button. Make sure that you are logged in to your MyBitdefender account. 5. The Parental Control dashboard will open in a new window. This is where you can check and configure the Parental Control settings of each Windows user account. 24.2. Adding your child's profile Before you configure Parental Control, create separate Windows user accounts for your children to use. This will allow you to know exactly what each of them is doing on the computer.
Bitdefender Total Security 8. Click Install to continue. Wait for the app to install on the device. Make sure the child's device is connected to the Internet. 9. At the end of the installation, you will be prompted to give the application administrator rights on the device. 10. Tap Accept to finish the installation. Linking Parental Control to MyBitdefender To monitor your child's online activity, you must link the child's device to your MyBitdefender account by logging in to the account from the app.
Bitdefender Total Security To monitor the Internet traffic, the accessed applications or the Facebook activity for your child, follow these steps: 1. Access the Parental Control dashboard from your MyBitdefender account. 2. Click to access the activity window for the corresponding module. 24.2.3. Configuring the General Settings By default, when Parental Control is enabled, your children's activities are logged. To receive e-mail notifications, follow these steps: 1.
Bitdefender Total Security ● Applications - to block or restrict access to specific applications. ● Facebook - to protect your child's Facebook account. ● Instant Messaging - to allow or block chat with specific instant messaging contacts. The following modules can be accessed to monitor the child's activity on the mobile device: ● Location - to find the current location of your child's device on Google Maps. ● SMS - to block incoming text messages from a phone number.
Bitdefender Total Security 4. Select from the grid the time intervals during which access is allowed. You can click individual cells, or you can click and drag to cover longer periods. Click the Save button. 5. If you change your mind, select the website and click the corresponding Remove button. Keywords control Keywords control helps you block users' access to instant messages and web pages that contain specific words.
Bitdefender Total Security To configure in detail the Internet access for a specific user account, follow these steps: 1. Click the Schedule button. 2. Select from the grid the time intervals during which Internet access is blocked. You can click individual cells, or you can click and drag to cover longer periods. 3. Click the Save button. 24.3.2. Applications Control The Application control helps you to block any application from running.
Bitdefender Total Security ● uploaded photos and videos ● account privacy settings To configure Facebook protection for a specific user account: 1. Go to the Facebook tab. 2. Click Connect child's profile in the Facebook panel. 3. To protect the child's Facebook account, install the application using the corresponding link. Note To install the application you will need the credentials of your child's Facebook profile. To stop monitoring the Facebook account, use the Unlink account button from the top.
Bitdefender Total Security 24.3.5. Location View the device's current location on Google Maps. The location is refreshed every 5 seconds, so you can track it if it is on the move. The accuracy of the location depends on how Bitdefender is able to determine it: ● If the GPS is enabled on the device, its location can be pinpointed to within a couple of meters as long it is in the range of GPS satellites (i.e. not inside a building).
Bitdefender Total Security Note Make sure you use the specific country code when you insert the phone number in the list. 24.3.7. Phone numbers control The Phone numbers control helps you stop sending or receiving calls associated with a phone number. ● To block sending or receiving calls associated with a phone number, follow these steps: 1. Go to the Calls tab. 2. Click on the Calls panel to access the Call Activity window. 3. Use the switch to turn on Call Activity. 4. Click the Blacklist button. 5.
Bitdefender Total Security 25. Safego protection for Facebook You trust your online friends, but do you trust their computers? Use Safego protection for Facebook to protect your account and your friends from online threats. Safego is a Bitdefender application developed to keep your Facebook account safe. Its role is to scan the links you receive from your friends and monitor your account privacy settings. Note A MyBitdefender account is required in order to use this feature.
Bitdefender Total Security 4. Click Activate in order to continue. You will be directed to your account. 5. Use your Facebook login information to connect to the Safego application. 6. Allow Safego access to your Facebook account.
Bitdefender Total Security 26. Device Anti-Theft Laptop theft is a major issue that affects individuals and organizations alike. Even more than losing the hardware itself, the data lost with it can cause significant damage, both financially and emotionally. Yet few people take the proper steps to secure their important personal, business and financial data in the case of theft or loss.
Bitdefender Total Security 1. Go to https://my.bitdefender.com and log in to your account. 2. Click Anti-Theft. 3. Select your computer from the list of devices. 4. Select the feature you want to use: Locate - display your device's location on Google Maps. Wipe - delete all data from your computer. Important After you wipe a device, all Anti-Theft features cease to function. Lock - lock your computer and set a PIN code for unlocking it.
Bitdefender Total Security 27. USB Immunizer The Autorun feature built into Windows operating systems is a very useful tool that allows computers to automatically execute a file from media connected to it. For example, software installations can start automatically when a CD is inserted into the optical drive.
Bitdefender Total Security 28. Managing your computers remotely Your MyBitdefender account allows you to manage the Bitdefender products installed on your computers remotely. Use MyBitdefender to create and apply tasks to your computers from a remote location. Any computer will be managed from MyBitdefender account if it meets the following conditions: ● you have installed Bitdefender Total Security product on the computer ● you have linked the Bitdefender product to the MyBitdefender account.
Bitdefender Total Security Scan critical areas to detect active malware Allows you to run a quick scan on the remote computer. Fix critical issues Allows you to fix the issues that are affecting the security of the remote computer. Product update Initiates the update process for the Bitdefender product installed on this computer.
Bitdefender Total Security Tune-up and backup 160
Bitdefender Total Security 29. Tune-Up Bitdefender comes with a Tune-Up module that helps you maintain the integrity of your system. The maintenance tools offered are critical for the improvement of your system's responsiveness and the efficient management of the hard drive space. Bitdefender provides the following PC tune-up tools: ● PC Clean-Up removes the temporary Internet files and cookies, unused system files and recent documents shortcuts.
Bitdefender Total Security a. Welcome Turn on or off the PC Clean-Up options by clicking Custom Clean: ● Clean Internet Explorer cache ● Clean Mozilla Firefox cache ● Clean Recent Documents List and Temporary System Files b. Perform Cleaning c. Results 29.2. Defragmenting hard disk volumes When copying a file exceeding the largest block of free space on the hard disk, file fragmentation occurs.
Bitdefender Total Security Note Defragmentation may take a while since it involves moving portions of stored data from a place to another on the hard disk. We recommend you to perform defragmentation when you are not using your computer. 29.3. Finding duplicate files Duplicate files eat up your hard disk space. Just think about having the same .mp3 file stored in three different locations. The Duplicate Finder wizard will help you detect and delete duplicate files on your computer.
Bitdefender Total Security To start the Registry Cleaner wizard, follow these steps: 1. Open the Bitdefender window. 2. On the Tune-Up panel, click Optimize and select Registry Cleaner from the drop-down menu. 3. Follow the four-step guided procedure to clean the registry. You can navigate through the wizard using the Next button. To exit the wizard, click Cancel. a. Welcome b. Perform Scan Wait for Bitdefender to finish scanning the registry. c.
Bitdefender Total Security 29.5. Recovering cleaned registry Sometimes, after registry clean up, you might notice that your system does not work well or that some applications fail to operate properly due to missing registry keys. This may be caused by shared registry keys that were deleted during registry cleaning or by other deleted keys. To solve this problem, you must recover the cleaned registry. To start the Registry Recovery wizard, follow these steps: 1. Open the Bitdefender window. 2.
Bitdefender Total Security 4. In case you encounter a slow down issue, the problem may be caused by some applications running on your system. To solve the problem, follow these steps: a. Identify the application which causes the issue. b. Click the application name to view a history of the CPU and memory usage and also the installation path. c. Close the application by using the provided button.
Bitdefender Total Security 30. Safebox online backup and sync Safebox is the Bitdefender service that allows you to back up your important data on secure online servers, share it with your friends and synchronize it between your devices. Note A MyBitdefender account is required in order to use this feature. For more information, please refer to “MyBitdefender account” (p. 35). With Safebox: ● You get 2GB of free online space for your backups. ● You can manage your backups directly from Windows Explorer.
Bitdefender Total Security 2. On the Safebox panel, click Manage and select an option from the drop-down menu. Manage folders A new window will appear listing the folders added to Safebox from this computer, as well as from other computers or from MyBitdefender. ● To add a new folder to Safebox sync, browse to it on your computer, drag and drop it in the Manage Folders window.
Bitdefender Total Security 30.3.1. Adding folders to Safebox To add a folder to Safebox, right-click its icon or anywhere inside the folder and select Add to Safebox. A remote folder is created on Bitdefender servers and the entire folder contents are uploaded to it. When the folder synchronization is completed, the Bitdefender icon will appear over the folder icon.
Bitdefender Total Security 30.4. Managing Safebox from MyBitdefender You can access your Safebox folders through your MyBitdefender account from any computer or mobile device connected to the Internet. The same operations can be performed from your account as from Bitdefender Total Security. To access Safebox from MyBitdefender: ● From any computer or mobile device, log in to your https://my.bitdefender.com and then click the Safebox icon. account at ● From Bitdefender Total Security: 1.
Bitdefender Total Security 5. The MyBitdefender page will open in your web browser. Follow the instructions to purchase additional space. 30.7. Removing files permanently To completely remove a file from Safebox, you must remove it not just from the Safebox folder on your computer, but also from the online folder. Follow these steps: 1. Go to https://my.bitdefender.com and log in to your account. 2. Click the Safebox icon. 3.
Bitdefender Total Security Troubleshooting 172
Bitdefender Total Security 31. Solving common issues This chapter presents some problems you may encounter when using Bitdefender and provides you with possible solutions to these problems. Most of these problems can be solved through the appropriate configuration of the product settings. ● “My system appears to be slow” (p. 173) ● “Scan doesn't start” (p. 175) ● “I can no longer use an application” (p. 176) ● “I cannot connect to the Internet” (p. 177) ● “I cannot access a device on my network” (p.
Bitdefender Total Security same time. For more information, please refer to “Minimum system requirements” (p. 3). ● There are too many invalid registry keys left in your Windows Registry. Cleaning the Windows Registry can improve the performance of your system. For more information, please refer to “Cleaning Windows registry” (p. 163). ● Your hard disk drives are too fragmented. File fragmentation slows down file access and decreases system performance.
Bitdefender Total Security 31.2. Scan doesn't start This type of issue can have two main causes: ● A previous Bitdefender installation which was not completely removed or a faulty Bitdefender installation. In this case, follow these steps: 1. Remove Bitdefender completely from the system: ▶ In Windows XP: a. Click Start, go to Control Panel and double-click Add / Remove programs. b. Wait a few moments until the list of installed software is displayed. c. Find Bitdefender and select Remove. d.
Bitdefender Total Security 1. Remove the other security solution. For more information, please refer to “How do I remove other security solutions?” (p. 72). 2. Remove Bitdefender completely from the system: ▶ In Windows XP: a. Click Start, go to Control Panel and double-click Add / Remove programs. b. Wait a few moments until the list of installed software is displayed. c. Find Bitdefender and select Remove. d. Click Remove and then Reinstall/change my Bitdefender product. e.
Bitdefender Total Security ● You could receive a message from Bitdefender that the program is trying to make a modification to the system. ● You could receive an error message from the program you're trying to use. This type of situation occurs when the Active Virus Control module mistakenly detects some applications as malicious. Active Virus Control is a Bitdefender module which constantly monitors the applications running on your system and reports those with potentially malicious behavior.
Bitdefender Total Security 3. In the Settings Overview window, select Firewall. 4. In the Firewall Settings window, select the Settings tab. 5. Under Firewall Rules, click Application Rules. 6. To add an application rule, click the corresponding button. 7. Click Browse and select the application the rule applies to. 8. Select all the network types available. 9. Go to Permission and select Allow. Close Bitdefender, open the software application and try again to connect to the Internet.
Bitdefender Total Security ● The firewall on the other computer may block file and printer sharing with your computer. ▶ If the Windows Firewall is used, it can be configured to allow file and printer sharing as follows: – In Windows XP: 1. Click Start, go to Control Panel and select Security Center. 2. Open the Windows Firewall settings window and select Exceptions tab. 3. Select the File and Printer Sharing check box. – In Windows Vista and Windows 7: 1.
Bitdefender Total Security ● Access to a network printer may be restricted to specific computers or users only. You should check with the network administrator if you have permission to connect to that printer. If this information was not helpful, you can contact Bitdefender for support as described in section “Asking for help” (p. 201). 31.6. My Internet is slow This situation may appear after you install Bitdefender. The issue could be caused by errors in the Bitdefender firewall configuration.
Bitdefender Total Security If this information was not helpful, you can contact Bitdefender for support as described in section “Asking for help” (p. 201). 31.7. How to update Bitdefender on a slow Internet connection If you have a slow Internet connection (such as dial-up), errors may occur during the update process. To keep your system up to date with the latest Bitdefender malware signatures, follow these steps: 1. Open the Bitdefender window. 2. Click the Settings button on the upper toolbar. 3.
Bitdefender Total Security 31.9. Bitdefender services are not responding This article helps you troubleshoot the Bitdefender Services are not responding error. You may encounter this error as follows: ● The Bitdefender icon in the system tray is grayed out and you are informed that the Bitdefender services are not responding. ● The Bitdefender window indicates that the Bitdefender services are not responding.
Bitdefender Total Security Bitdefender automatically adds the receivers of your e-mail messages to a Friends List. The e-mail messages received from the contacts in the Friends list are considered to be legitimate. They are not verified by the antispam filter and, thus, they are never marked as [spam].
Bitdefender Total Security 2. On the Antispam panel, click Manage and select Friends from the drop-down menu. A configuration window will appear. 3. Type the e-mail address you always want to receive e-mail messages from and then click Add. You can add as many e-mail addresses as you want. 4. Click OK to save the changes and close the window.
Bitdefender Total Security Note Bitdefender integrates into the most commonly used mail clients through an easy-to-use antispam toolbar. For a complete list of supported mail clients, please refer to “Supported e-mail clients and protocols” (p. 101). 2. Add spammers to the Spammers list. The e-mail messages received from addresses in the Spammers list are automatically marked as [spam]. 3. Increase antispam protection level.
Bitdefender Total Security 2. On the Antispam panel, click Manage and select Spammers from the drop-down menu. A configuration window will appear. 3. Type the spammer's e-mail address and then click the Add. You can add as many e-mail addresses as you want. 4. Click OK to save the changes and close the window. Increase antispam protection level To increase the antispam protection level, follow these steps: 1. Open the Bitdefender window. 2. Click the Settings button on the upper toolbar. 3.
Bitdefender Total Security A possible solution is to repair or reinstall the product. However, you may want to contact Bitdefender for support instead, as described in section “Asking for help” (p. 201). 31.11. The Autofill feature in my Wallet doesn't work You have saved your online credentials in your Bitdefender Wallet and you noticed that the autofill is not working. Usually, this issue appears when the Bitdefender Wallet extension is not installed in your browser.
Bitdefender Total Security 31.12. Bitdefender removal failed If you want to remove your Bitdefender product and you notice that the process hangs out or the system freezes, click Cancel to abort the action. If this does not work, restart the system. When removal fails, some Bitdefender registry keys and files may remain in your system. Such remainders may prevent a new installation of Bitdefender. They may also affect system performance and stability.
Bitdefender Total Security ● In Windows 8: 1. From the Windows Start screen, locate Control Panel (for example, you can start typing "Control Panel" directly in the Start screen) and then click its icon. 2. Click Uninstall a program or Programs and Features. 3. Wait a few moments until the installed software list is displayed. 4. Find Bitdefender and select Uninstall. 5. Click Remove and then FULL uninstall of Bitdefender. 6.
Bitdefender Total Security c. Find Bitdefender and select Remove. d. Click Remove and then Reinstall/change my Bitdefender product. e. Wait for the uninstall process to complete. f. Reboot your system in normal mode. ▶ In Windows Vista and Windows 7: a. Click Start, go to Control Panel and double-click Programs and Features. b. Wait a few moments until the installed software list is displayed. c. Find Bitdefender and select Uninstall. d. Click Remove and then Reinstall/change my Bitdefender product. e.
Bitdefender Total Security c. Find Bitdefender and select Remove. d. Click Remove and then Reinstall/change my Bitdefender product. e. Wait for the uninstall process to complete and then reboot your system. ▶ In Windows Vista and Windows 7: a. Click Start, go to Control Panel and double-click Programs and Features. b. Wait a few moments until the installed software list is displayed. c. Find Bitdefender and select Uninstall. d. Click Remove and then Reinstall/change my Bitdefender product. e.
Bitdefender Total Security 32. Removing malware from your system Malware can affect your system in many different ways and the Bitdefender approach depends on the type of malware attack. Because viruses change their behavior frequently, it is difficult to establish a pattern for their behavior and their actions. There are situations when Bitdefender cannot automatically remove the malware infection from your system. In such cases, your intervention is required. ● “Bitdefender Rescue Mode” (p.
Bitdefender Total Security 3. After the computer restarts, a menu will appear prompting you to select an operating system. Choose Bitdefender Rescue Image and press the Enter key to boot into a Bitdefender environment from where you can clean up your Windows partition. 4. If prompted, press Enter and select the screen resolution closest to the one you normally use. Then press Enter again. Bitdefender Rescue Mode will load in a few moments.
Bitdefender Total Security Note When working in Rescue Mode, you are dealing with Linux-type partition names. Disk partitions will appear as sda1 probably corresponding to the (C:) Windows-type partition, sda2 corresponding to (D:) and so on. 7. Wait for the scan to complete. If any malware is detected, follow the instructions to remove the threat. 8.
Bitdefender Total Security 3. Browse to the location of the infected file (check the scan log) and delete it. 4. Turn on the Bitdefender real-time antivirus protection. In case the first method failed to remove the infection, follow these steps: 1. Reboot your system and enter in Safe Mode. To find out how to do this, please refer to “How do I restart in Safe Mode?” (p. 74). 2. Display hidden objects in Windows. To find out how to do this, please refer to “How do I display hidden objects in Windows?” (p.
Bitdefender Total Security 6. Recompress the files in a new archive using an archiving application, like WinZip. 7. Turn on the Bitdefender real-time antivirus protection and run a Full system scan in order to make sure there is no other infection on the system. Note It's important to note that a virus stored in an archive is not an immediate threat to your system, since the virus has to be decompressed and executed in order to infect your system.
Bitdefender Total Security Then click Data File, select the personal folders (.pst) files you intend to compact, and click Settings. Click Compact Now. 6. Turn on the Bitdefender real-time antivirus protection. If this information was not helpful, you can contact Bitdefender for support as described in section “Asking for help” (p. 201). 32.5.
Bitdefender Total Security 3. Select the Turn off System Restore check box on all drives, and click Apply. 4. When you are warned that all existing Restore Points will be deleted, click Yes to continue. 5. To turn on the System Restore, clear the Turn off System Restore check box on all drives, and click Apply. ● For Windows Vista: 1. Follow this path: Start → Control Panel → System and Maintenance → System 2. In the left pane, click System Protection.
Bitdefender Total Security ● Files that belong to another security solution. ● Files that belong to the operating system. In order to actually scan the contents, these files would need to either be extracted or otherwise decrypted. Should those contents be extracted, Bitdefender's real-time scanner would automatically scan them to keep your computer protected.
Bitdefender Total Security Contact us 200
Bitdefender Total Security 33. Asking for help Bitdefender provides its customers with an unparalleled level of fast and accurate support. If you experience any issue or if you have any question about your Bitdefender product, you can use several online resources to find a solution or an answer. At the same time, you can contact the Bitdefender Customer Care team. Our support representatives will answer your questions in a timely manner and will provide you with the assistance you need.
Bitdefender Total Security i. Enter your e-mail address. ii. Enter your full name. iii. Choose your country from the corresponding menu. iv. Enter a description of the issue you encountered. c. Please wait for a few minutes while Bitdefender gathers product related information. This information will help our engineers find a solution to your problem. d. Click Finish to send the information to the Bitdefender Customer Care Department. You will be contacted as soon as possible.
Bitdefender Total Security 34. Online resources Several online resources are available to help you solve your Bitdefender-related problems and questions. ● Bitdefender Support Center: http://www.bitdefender.com/support/consumer.html ● Bitdefender Support Forum: http://forum.bitdefender.com ● the HOTforSecurity computer security portal: http://www.hotforsecurity.com You can also use your favorite search engine to find out more information about computer security, the Bitdefender products and the company.
Bitdefender Total Security The Bitdefender Support Forum is available at http://forum.bitdefender.com, in 5 different languages: English, German, French, Spanish and Romanian. Click the Home & Home Office Protection link to access the section dedicated to consumer products. 34.3. HOTforSecurity Portal HOTforSecurity is a rich source of computer security information.
Bitdefender Total Security 35. Contact information Efficient communication is the key to a successful business. During the past 10 years BITDEFENDER has established an unquestionable reputation by constantly striving for better communication so as to exceed the expectations of our clients and partners. Should you have any questions, do not hesitate to contact us. 35.1. Web addresses Sales department: sales@bitdefender.com Support Center: http://www.bitdefender.com/support/consumer.
Bitdefender Total Security U.S.A Bitdefender, LLC PO Box 667588 Pompano Beach, Fl 33066 Phone (office&sales): 1-954-776-6262 Sales: sales@bitdefender.com Technical support: http://www.bitdefender.com/support/consumer.html Web: http://www.bitdefender.com UK and Ireland Genesis Centre Innovation Way Stoke-on-Trent, Staffordshire ST6 4BF E-mail: info@bitdefender.co.uk Phone: +44 (0) 8451-305096 Sales: sales@bitdefender.co.uk Technical support: http://www.bitdefender.com/support/consumer.html Web: http://www.
Bitdefender Total Security Romania BITDEFENDER SRL Complex DV24, Building A, 24 Delea Veche Street, Sector 2 Bucharest Fax: +40 21 2641799 Sales phone: +40 21 2063470 Sales e-mail: sales@bitdefender.ro Technical support: http://www.bitdefender.ro/support/consumer.html Website: http://www.bitdefender.ro United Arab Emirates Dubai Internet City Building 17, Office # 160 Dubai, UAE Sales phone: 00971-4-4588935 / 00971-4-4589186 Sales e-mail: sales@bitdefender.com Technical support: http://www.bitdefender.
Bitdefender Total Security Glossary ActiveX ActiveX is a model for writing programs so that other programs and the operating system can call them. ActiveX technology is used with Microsoft Internet Explorer to make interactive Web pages that look and behave like computer programs, rather than static pages. With ActiveX, users can ask or answer questions, use push buttons, and interact in other ways with the Web page. ActiveX controls are often written using Visual Basic.
Bitdefender Total Security Browser Short for Web browser, a software application used to locate and display Web pages. Popular browsers include Microsoft Internet Explorer, Mozilla Firefox and Google Chrome. These are graphical browsers, which means that they can display graphics as well as text. In addition, most modern browsers can present multimedia information, including sound and video, though they require plug-ins for some formats.
Bitdefender Total Security Events An action or occurrence detected by a program. Events can be user actions, such as clicking a mouse button or pressing a key, or system occurrences, such as running out of memory. False positive Occurs when a scanner identifies a file as infected when in fact it is not. Filename extension The portion of a filename, following the final point, which indicates the kind of data stored in the file. Many operating systems use filename extensions, e.g. Unix, VMS, and MS-DOS.
Bitdefender Total Security are increasingly being used by cyber-criminals for malicious purposes (for example, to collect private data, such as login credentials and social security numbers). Macro virus A type of computer virus that is encoded as a macro embedded in a document. Many applications, such as Microsoft Word and Excel, support powerful macro languages. These applications allow you to embed a macro in a document, and have the macro execute each time the document is opened.
Bitdefender Total Security information that will be used for identity theft. The e-mail directs the user to visit a Web site where they are asked to update personal information, such as passwords and credit card, social security, and bank account numbers, that the legitimate organization already has. The Web site, however, is bogus and set up only to steal the user’s information. Polymorphic virus A virus that changes its form with each file it infects.
Bitdefender Total Security Spam Electronic junk mail or junk newsgroup postings. Generally known as any unsolicited e-mail. Spyware Any software that covertly gathers user information through the user's Internet connection without his or her knowledge, usually for advertising purposes.
Bitdefender Total Security Trojan A destructive program that masquerades as a benign application. Unlike viruses, Trojan horses do not replicate themselves but they can be just as destructive. One of the most insidious types of Trojan horse is a program that claims to rid your computer of viruses but instead introduces viruses onto your computer. The term comes from a story in Homer's Iliad, in which the Greeks give a giant wooden horse to their foes, the Trojans, ostensibly as a peace offering.
