EM420, SPP-R400 Mobile Printer User Manual P1072811-001 Rev. 1.
EM420 Table of Contents ※ Manual Information & Usage Precautions ························································ 7 1. Content Confirmation ··················································································· 14 2. Product Part Names ····················································································· 15 3.
EM420 ■ Proprietary Statements This manual contains proprietary information for Zebra Technologies Corporation. It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the expressed written permission of Zebra Technologies Corporation.
EM420 Canadian Compliance Statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme á la norme NMB-003 du Canada. “IC:” before the equipment certification number signifies that the Industry Canada technical specifications were met. It does not guarantee that the certified product will operate to the user’s satisfaction.
EM420 Copyrights The copyrights in this manual and the label print engine described therein are owned by Zebra Technologies Corporation. Unauthorized reproduction of this manual or the software in t he label print engine m ay result in imprisonment of up to one year and fines of up t o $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability. This pr oduct m ay c ontain Z PL®, Z PL I I®, and Z ebraLink™ programs; Element E nergy Equalizer® Circuit; E 3®; a nd A GFA f onts.
EM420 ■ Introduction to the EM Series Thank you f or choosing t he E M420 Mobile P rinter. Z ebra’s ul tra-small E M420 mobile printer d elivers c onvenient r eceipt printing wherever you need i t. T he E M420 combines optional B luetooth® 3.0 w ireless c onnectivity and a magnetic c ard r eader w ith straightforward operation for simple mobile receipt printing and credit card transactions. This us er’s g uide g ives y ou t he i nformation you w ill need t o o perate t he E M420 series printer.
EM420 ■ Manual Information ※ Manual Information & Usage Precautions This user’s manual contains basic information for product usage as well as for emergency measures that may be required when using the EM420 printer. For additional information on the EM420, please refer to the following supplemental manuals: 1. Windows CE Module Program Manual This manual provides information on the dll files required for the development of Microsoft® Windows® CE application programs. 2.
EM420 ■ Safety Precautions When using the EM420 printer, please obey the following recommended safety regulations. Warning Violating the following instructions may cause serious injury. • Do not plug several products in one multi-outlet; this can provoke over-heating and a fire. • If the plug is wet or dirty, wipe it before usage. • If the plug does not fit perfectly with the outlet, do not force it in. • Be sure to use only standard multi-plug outlets. • Use only the supplied adapter.
EM420 Caution Violating the following instructions may cause injury to the user or damage to the printer. • If you observe smoke, odor or noise from the printer, unplug it before taking the following measures: • Turn off the printer and unplug it from the electrical outlet. • Contact an authorized Zebra Technologies service provider for repair. • Keep the packet of desiccant material (silica gel) out of children’s reach.
EM420 ■ Battery Safety Precautions Make sure that you review the user manual carefully before using the product. Neglecting to follow the instructions may result in overheating of the battery, combustion, explosion, damage and/or decline in performance and product life. Danger 1. Do not allow liquids t o enter or l eak i nto t he ba ttery i nterior.
EM420 9. Do no t pierce the ba ttery w ith a s harp obj ect or hi t i t w ith a h eavy obj ect. Avoid accidental s hort c ircuiting of any bat tery. A llowing bat tery t erminals t o c ontact conductive m aterial w ill c reate a s hort c ircuit, which c ould c ause b urns and ot her injuries or could start a fire. The battery may rupture or become warped, causing short circuits, which may result in battery overheating, combustion, and/or explosion. 10. Do not s older t he battery di rectly.
EM420 Caution 1. Do not use or leave the battery in a l ocation exposed to high temperatures or intense direct sunlight. Doing so can cause battery overheating and/or combustion. In addition, battery performance and product life may be reduced. 2. The battery contains a safety mechanism to prevent danger. Do not use the battery in a location t hat i s pr one t o s tatic el ectricity ( above t he a mount c overed by t he manufacturer’s product warranty).
EM420 Recommended 1. Review the user manual for instructions regarding insertion and removal of the battery from the printer. 2. The battery ships partially charged. You must charge the battery fully before using the printer for the first time. To charge the battery, use the exclusive charger provided with your printer. 3. To avoid improper use of the battery, review the product user manual carefully. 4. Do not charge the battery beyond the normal charging time indicated in the user manual. 5.
EM420 1. Content Confirmation Contact the dealer from which you purchased the printer if any item is damaged and/or missing. ※ Basic items EM420 Paper Battery Battery Charger Belt Strap CD Single Battery Charger Car Charger Power Cord ※ Optional items Battery Protective Case Rev. 1.
EM420 2. Product Part Names • Front • Rear Shoulder Strap Connection Holes Belt Strap Hole Battery Interface Cap Cable Connection Power Connection Rev. 1.
EM420 3. Installation and Usage 3-1 Battery Installation 1) Insert the battery on the rear side of the printer, aligning the battery hook as shown. 2) Push the battery into the slot until a snapping sound is heard. NOTE Because the battery is not charged at the time of purchase, c harge t he b attery pr ior t o using the product. (Use the battery charger and/or the optional Single battery charger.
EM420 3-2-2 Single Battery Charger (Optional) Usage 1) Connect the power cord (1) to the battery charger (2). 4 2) Connect the battery charger (2) to the power connector of the single battery charger (3). 3 3) Plug the power cord (1) into an electrical outlet. 4) Insert the battery (4) into the single battery charger (3) until a snapping sound is heard. 2 1 3-2-3 Car Charger (Optional) Usage CAUTION The printer may incur serious damage if the battery charger provided by Zebra is not used.
EM420 3-3 Paper Installation 1) Press the Open button to open the paper cover. 2) Insert the paper as shown in the image. (Remove any remaining core of a fully used paper roll.) 3) Ensure that you orient the paper correctly. 4) Pull out the paper as shown in the image, and then close the paper cover. 5) Tear off any excess paper by tearing toward the side of the printer. Rev. 1.
EM420 3-4 Protective Case (Optional) Usage 1) Open the top cover of the protective case (1). 1 2) Insert your printer into the protective case as shown. 3) Close the top cover. 2 3 4) Attach the protective case to a belt (2) using the clip on the back of the case. 5) When using the printer, open the paper discharger as shown (3). Note The clip of the case can be rotated in two steps of 30° for each step (up to 60°) Rev. 1.
EM420 3-5 Adjusting Paper Guide 112mm → 105mm • To use 105 mm paper, hold the upper edge of the paper guide, and adjust the paper guide for both sides in the direction of the arrows shown (1). • To use 112mm paper, hold the upper edge of the paper guide, and adjust the paper guide for both sides in the direction of the arrows shown (2) 105mm → 112mm Rev. 1.
EM420 3-6 Control Panel Usage • Power Button • Paper Feed Button The Power button is used to turn the printer on and off. • To turn on the printer, press and hold the button for approximately 2 seconds. • To turn off the printer, press and hold the button for approximately 2 seconds. This button is used to feed paper manually, perform a self-test, and dump hexadecimal values. • To feed paper manually, press this button. • For information on the self-test, refer to Self-Test.
EM420 4. Self-Test Run the self-test when first setting the printer or when encountering a problem. Use it to check the following. • • • • • Control Circuit Mechanisms Print Quality ROM Version Memory Switch Settings If no issue is found with the printer after running the self-test, examine other devices or peripherals and software. The self-test function is independent on other such devices and software. • Self-Test Instructions 1. Turn off the printer power, and close the printer paper cover. 2.
EM420 • Self-Test Printout Sample(For Bluetooth) SELF TEST Firmware version : V01.
EM420 5. Label Printing Function 5-1 Label Function Setting The label mode indicates to the printer whether you are using receipt paper or black mark paper. • To switch label modes: 1. Turn on the printer power. 2. Press the Open button to open the paper cover. 3. Press and hold the Paper Feed button for longer than 2 seconds. 4. After the buzzer tone, insert paper, and close the paper cover. 5. Repeat the steps above to return to the other label mode.
EM420 6. iOS MFi Mode Setting This product supports MFi mode, which enables Bluetooth communication with iOS devices. • How to enable and disable MFi mode 1. Turn on the printer. 2. Press the Open button to open the paper cover. 3. Press the Power button and the Paper Feed button simultaneously for longer than 2 seconds. 4. After the buzzer tone, close the paper cover. 5. Reboot the printer after the following message is printed: - iOS mode enable!! Please Reboot Printer!! 6.
EM420 7. Peripherals Connection This product can communicate with other devices via Bluetooth communication and cable. 7-1 Bluetooth Connection • The printer can be connected to devices equipped with Bluetooth communication capability, such as PDAs or personal computers. • Use the Bluetooth connection function supported by the device to connect to the printer.
EM420 8. Printer Cleaning If the interior of the printer is dusty, print quality can decline. In such a case, follow the instructions below to clean the printer. CAUTION • Make sure to turn off the printer power prior to cleaning. • The printhead gets very hot during printing. Before cleaning the printhead, turn off the printer power and wait approximately 10 minutes before continuing. • When cleaning the printhead, do not touch the heated portion of the printhead.
EM420 9. Appendix 9-1 Specifications NOTE Printer specifications are subject to change without notice.
EM420 9-2 Certification 1. WEEE (Waste Electrical and Electric Equipment) This mark shown on the product or its literature indicates that the corresponding item should not be discarded at the end of its working life with other household waste. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate marked items from other types of waste and recycle them responsibly to promote the sustained reuse of material resources.
EM420 Disposal Directions • • • Do not dispose of waste battery packs carelessly. Do not burn battery packs or throw in a fire to dispose of them. There is a risk of fire and/or explosion. How to dispose of battery packs may vary depending on countries or regions. Dispose of it in the correct method. Recommendation for Charging • Do not charge your battery pack in a way not mentioned in the instruction manual. Doing so may result in fire or explosion.
