User's Manual SRP-275 Ver.2 Impact Printer Rev. 2.00 http://www.bixolon.
SRP-275 Ver.2 ■ Safety Precautions In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. WARNING Violating following instructions can cause serious injury or death. Do not plug several products in one multi-outlet. • • • • You must use only the supplied adapter. This can provoke over-heating and a fire. If the plug is wet or dirty, dry or wipe it before usage. If the plug does not fit perfectly with the outlet, do not plug in.
SRP-275 Ver.2 CAUTION Violating following instructions can cause slight wound or damage the appliance. If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures. Keep the desiccant out of children’s reach. • If not, they may eat it. • Switch off the printer and unplug the set from the mains. • After the disappearance of the smoke, call your dealer to repair it. TO UNPLUG PROHIBIT PRINTER Install the printer on the stable surface.
SRP-275 Ver.2 All rights reserved. No part of this publication may reproduced, stored in a retrieval, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of BIXOLON. No patent liability is assumed with respect to the use of the information contained herein. While every precaution has been taken in the preparation of this book, BIXOLON assumed no responsibility for errors or omissions.
SRP-275 Ver.2 ■ EMC and Safety standards Applied Product Name : SRP-275 The following standards are applied only to the printers that are so labeled. Europe : CE marking, TUV/GS : EN60950-1; 2001 North America : EMI : FCC Class A Safety standards : UL / C-UL : UL60950-1 National : CB-scheme : IEC 60950-1: 2001 ■ WARNING The connection of a non-shielded printer interface cable to this printer will invalidate the EMC standards of this device.
SRP-275 Ver.2 ■ Introduction The SRP-275 is a high-quality impact printer. This one-station printer has the following features. • Compact design and light-weight. • High-speed printing using logic-seeking (5.1LPS). • Easy to use : Easy paper loading. • High reliability and long life due to the use of stepping motors for head carriage return and paper feeding. • Two color printing (red/black) available. • Various formats are possible because the paper feeding pitch is selectable.
SRP-275 Ver.2 ■ Table of Contents 1.
SRP-275 Ver.2 1. Setting Up the Printer 1-1 Unpacking Your printer box should include the items shown in the illustration below. If any items are damaged or missing, please contact your dealer. SRP-275A, C Ribbon cassette AC adaptor Paper roll Manual Power cord CD 1-2 Choosing a place for the printer • Avoid locations that are subject to direct sunlight or excessive heat. • Avoid using or storing the printer in a place subject to excessive temperature or moisture.
SRP-275 Ver.2 1-3 Using the operation panel Most of the functions of this printer are governed by software, but you can monitor the printer s status by looking at the lights on the control panel and for some procedures you will use the buttons. • Control panel - POWER LED (Green Color) This indicator light is on when the power is turned on. It blinks when the printer is in the self test printing standby state.
SRP-275 Ver.2 2. Connecting the cables 2-1 Connecting the AC Adaptor • Connect the AC adapter according to the AC adaptor following procedure. Power connector 1) Make sure the printer is turned off. 2) Before inserting the AC adaptor, connect the power cord. Power cord 3) Insert the AC adaptor as shown. 4) Plug the AC adapter cable into the printer’s power connector. 5) Plug the power cord into the outlet, and turn on the power.
SRP-275 Ver.2 2-2-1 Serial Interface (RS-232C) IFC-S TYPE Interface connector PRINTER SIDE (25Pin) Pin No. 1 2 3 6 7 20 Signal name FG TxD RxD DSR SG DTR Rev. 2.00 Drawer kick-out Connector (F.G) 1 1 (F.G) (TXD) 2 2 (RXD) (RXD) 3 3 (TXD) (RTS) 4 4 (DTR) (CTS) 5 5 (S.G) (DSR) 6 6 (DSR) (S.
SRP-275 Ver.2 2-2-2 Parallel Interface (IEEE1284) IFC-P TYPE Drawer kick-out Connector Interface connector Pin no.
SRP-275 Ver.2 2-2-3 USB Interface IFC-U TYPE Drawer kick-out Connector Interface connector Pin No. Shell 1 2 3 4 2-2-4 Signal name Assignment (Color) Drain wire Red White Green Black Shield VBUS DD+ GND Ethernet Interface IFC-E TYPE 8 1 Drawer kick-out Connector Interface connector Pin No.
SRP-275 Ver.2 3. Setting the Switches 3-1 Setting the DIP Switch Although the factory settings are best for almost all users, if you have special requirements, you can change the DIP Switch. Your printer has two sets of DIP Switches. The functions of the switches are shown in the following table.
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SRP-275 Ver.2 3-1-3 Changing the DIP Switch setting If you need to change settings, follow the steps below to make your changes. CAUTION Turn off the printer before removing the DIP Switch cover to prevent an electric short, which can damage the printer. 1) Make sure the printer is turned off. 2) Remove the screw from the DIP Switch cover. Then take off the DIP Switch cover, which is shown in the illustration below. 3) Set the switches using a pointed tool, such as tweezers or a small.
SRP-275 Ver.2 3-2 Setting the Memory Switches This printer has “Memory Switch” set which is software switches. Memory Switch set has “MSW 2”, “MSW 8”, “Customize value”, “Serial communication condition”.
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SRP-275 Ver.2 • Memory Switch Setup Mode The following items are specified in the Memory Switch setup mode: Basic Serial communication condition (Serial communication) - Transmission speed - Parity - Handshaking - Data length Receive buffer full release condition (MSW 8-7) Paper roll width (Customize value) Cover open status (MSW 8-5) NOTES All new settings will be lost if the power supply is turned off in the Memory Switch setup mode.
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SRP-275 Ver.2 3-2-1 Memory Switch setting for Star mode • Settings Memory Switches are from MSW 0 to MSW 8. They are stored in non-volatile memory (flash memory). To change the settings, send the following commands from the host. [Name] Set Memory Switch [Code] ASCII ESC GS # Hexadecimal 1B 1D 23 m {n1 n2 n3 0n4}0 ... {n1 n2 n3 n4}8 0A 00 Decimal 27 29 35 m {n1 n2 n3 0n4}0 ... {n1 n2 n3 n4}8 10 0 m {n1 n2 n3 0n4}0 ...
SRP-275 Ver.2 • Default Settings The default settings for Memory Switch 0 to Memory Switch 8 are shown below. Settings vary for single byte character countries (standard specifications (SBCS)) and for double-byte character countries (Chinese character specifications (DBCS)).
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SRP-275 Ver.2 - Memory Switch 1 Bit F E~5 4 3~0 Function Reserved 0 Zero style International Characters (*1) 1 Normal Slash zero Refer to the following table NOTES (*1) International Characters Default Value Settings MSW1-3 MSW1-2 MSW1-1 MSW1-0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 1 1 0 1 0 0 0 1 0 1 0 1 1 0 0 1 1 1 1 0 0 0 1 0 0 1 1 0 1 0 1 0 1 1 International Characters U.S.A France Germany U.K.
SRP-275 Ver.2 - Memory Switch 3 Bit F~D C~8 7~2 1~0 Function 0 1 Character Table (*2) Refer to the following table Command Functions (*1) Refer to the following table NOTES (*1) Command Functions MSW3-1 0 0 1 1 MSW3-0 0 Ignored 1 Ignored 0 1 Functions Prints and performs a line feed (same as .) Prints (No line feed) (*2) Character Table Settings These settings are enabled only on standard specification printers.
SRP-275 Ver.2 - Memory Switch 4 Bit F~9 8 Function 0 Automatic Status Function Disabled ESC RS a n command function Only Setting Data reception error (serial) Prints “?” 1 Enabled 7~4 3 2~1 0 Auto-status sent only once Ignored - Memory Switch 5 Bit F~0 Function Reserved 0 1 Function Reserved 0 1 Function Reserved 0 1 - Memory Switch 6 Bit F~0 - Memory Switch 7 Bit F~0 Rev. 2.
SRP-275 Ver.2 4. Ribbon Cassette Installation 1) Before inserting the ribbon cassette, turn the knob clockwise to prevent twisting the ribbon. 2) Open the front cover of printer. 3) Take out the old ribbon cassette if there is one. 4) Insert the new ribbon cassette as shown and pay particular attention to the placement of the ribbon behind the Printer Head. 5) During inserting the ribbon cassette, turn the knob clockwise again to make sure the ribbon moves freely in the cassette.
SRP-275 Ver.2 5. Roll Paper Installation 1) To prevent data loss, make sure that the printer is not receiving data. 2) Open the rear cover by pushing the open button. 3) Remove the used paper roll core if there is one. 4) Insert the paper roll as shown. 5) Be sure to note the correct direction that the paper should come off the paper roll. 6) Pull out small amount of paper as shown. Then close the cover and tear off the extra paper by pulling it toward the front of the printer.
SRP-275 Ver.2 6. Changing the paper width Screw(3x6)(2pieces) 1) Open the rear cover. Frame paper control 2) Remove the frame paper control by loosing the two screws(3×6). 3) Reattach the frame paper control in you want. (Insert and tighten two screws(3×6) to reattach.) 4) Close the rear cover. 57.5mm 69.5mm 76mm(default) 5) Change the Memory Switch setting for changing paper roll width. (See the instructions "Setting the Memory Switches"(3.1) in Chapter 3.) Rev. 2.
SRP-275 Ver.2 7. Installing the wall mount (Option) Bracket hanger 1) Turn the Set over and attach the Bracket hanger to the Frame base then tighten four screws. Screw(3x5) (4pieces) 2) Attach the Bracket mount to the wall firmly with the eight screws. Be sure that the Bracket Bracket mount attached properly to match the direction of arrow as shown. And the Bracket mount should be always fixed vertically. Screw(4x10) (8pieces) 3) Insert the Bracket hanger of Set to the Bracket mount as shown. Rev. 2.
SRP-275 Ver.2 8. Self Test The self test let you know if your printer is operating properly. It checks the printing quality, ROM version, DIP Switch settings, memory switch settings and statistic data. The test is independent of any other equipment or software, so it is a good idea to run it when you first set up the printer or if you have any trouble. If the self test works correctly, the problem is in the other equipment or the software, not the printer.
SRP-275 Ver.2 9. Hexadecimal Dumping • Hexadecimal dump This feature allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and other data in hexadecimal format along with a guide section to help you find specific commands.
SRP-275 Ver.2 10. Specification 10-1 Printing specification Item Printing method Head wire Dot pitch Dot wire diameter Printing direction Characters per line Printing speed Printing width Line interval Paper feed method Paper feed speed Character font Description Serial impact method 9 pin serial type 0.352mm (1/72”) 0.28mm (0.01”) Bidirectional (logic seeking) with friction feed Max. 42 (characters) 5.1 LPS (Line Per Second) 63.5 mm 4.233 mm (1/6”) Friction feed Approximately 158 mm (6.
SRP-275 Ver.2 10-4 Electrical characteristics Item SMPS Supply voltage Current consumption (at 24V, except for drawer kick-out driving) Operating Standby Description 24VDC Mean : Approximately 0.5A Peak : Approximately 1.5A Remark Mean: Approximately 0.3A NOTES Maximum 1A for drawer kick-out driving. 10-5 Reliability Item Life firing frequency Head Description Mechanism : Approx. 18 million lines Auto cutter : Approx. 1.
SRP-275 Ver.2 10-7 Dimensions & weight • Dimensions • Weight Approx. Wt. Shipping Wt. Item W D H Dimension (mm) 160 239 157 : 2.5 kg : 4.0 kg 10-8 Optional features The optional features either replace a standard feature or enhance the operation of the printer. All optional features are installed at the factory and must be selected when the printer is ordered.
SRP-275 Ver.2 11. Appendix - Troubleshooting This chapter gives solutions to some printer problems you may have. 11-1 ERROR LED blinking pattern The printer stops all printer operations for the selected paper section, goes off line, and the ERROR LED blinks when an error is detected.
SRP-275 Ver.2 • Errors that are impossible to recover Error R/W error in memory or gate array High voltage error Low voltage error CPU execution error Print head temperature detection circuit error. Description ERROR LED blinking pattern After R/W checking, the printer does not work correctly. Writing to, reading out, or erasing the NV memory for image scanning results does not work correctly. The power supply voltage is extremely high. The power supply voltage is extremely low.
SRP-275 Ver.2 11-3 The printer stops printing • If the ERROR LED is on (but not blinking), the printer is off line. Check to see that the covers are closed and check the paper state. See Chapter 5 for instructions on installing or replacing the paper roll. • If the ERROR LED is blinking, there is an error. In this case, turn off the printer for a few seconds and then turn it back on. If the LED is still blinking, call your supervisor or a service person. • Turn off the printer and check for a paper jam.
