User’s Manual SRP-350/352plusIII Thermal Printer Rev. 1.00 http://www.bixolon.
SRP-350/352plusIII ■ Safety Precautions In using the present appliance, please keep the following safety regulations in order to prevent any hazard or material damage. WARNING Violating following instructions can cause serious injury or death. Do not plug several products in one multi-outlet. You must use only the supplied adapter. • • • • • It is dangerous to use other adapters. This can provoke over-heating and a fire. If the plug is wet or dirty, dry or wipe it before usage.
SRP-350/352plusIII CAUTION Violating following instructions can cause slight wound or damage the appliance. If you observe a strange smoke, odor or noise from the printer, unplug it before taking following measures. Keep the desiccant out of children’s reach. • If not, they may eat it. • Switch off the printer and unplug the set from the mains. • After the disappearance of the smoke, call your dealer to repair it. TO UNPLUG PROHIBITED PRINTER Install the printer on the stable surface.
SRP-350/352plusIII ■ Warning - U.S.A i) Class A Digital Device : Wired Device This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
SRP-350/352plusIII ■ Waste Electrical and Electric Equipment (WEEE) This marking shown on the product or its literature, indicates that is should not be disposed with other household wastes at the end of its working life, To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of wastes and recycle it responsibly to promote the sustainable reuse of material resources.
SRP-350/352plusIII ■ Introduction to Product SRP-350/352plusIII series printers have been designed to be connected to various types of electronic devices such as ECR (Electronic Cash Register), POS (Point Of Sales), and computer peripheral devices. Major features of the printer are as follows. 1. Print at a max. speed of 300mm/s 2. Low noise thermal printing 3. Support of USB & Ethernet (built-in type), serial, parallel, POWERED USB, Wireless LAN, and Bluetooth interfaces 4.
SRP-350/352plusIII ■ Table of Contents 1. Installing Printer and Getting Started .......................................................................... 8 1-1 Unpacking................................................................................................................... 8 1-2 Interface...................................................................................................................... 9 1-2-1 USB Interface .....................................................................
SRP-350/352plusIII 1. Installing Printer and Getting Started 1-1 Unpacking Check the following contents list, and contact your dealer for assistance if any item is missing or incorrect. SRP-350/352plusIII Paper Rev. 1.
SRP-350/352plusIII 1-2 Interface Connect the printer to the host computer using the right interface cable that complies with the specifications of the interface. The drawer to be used with the printer should meet the specifications of the printer. ※ Caution Before connecting any cables, make sure that both the printer and the host are turned off. 1-2-1 USB Interface USB Connector Ethernet Connector Power Connector No.
SRP-350/352plusIII 1-2-3 Serial Interface(RS-232C) 1-2-3-1 Single Interface USB Connector Serial Cable Connector Ethernet Connector Power Connector 1-2-3-2 Dual Interface USB Connector Serial Cable Connector Ethernet Connector Power Connector Rev. 1.
SRP-350/352plusIII Pin No. Main 2 3 Signal Name Frame GND TXD RXD Direction Output Input 6 DSR Input 7 Signal GND - 20 DTR Output Shield Frame GND - Rev. 1.00 Function Frame Ground Data Transmission Data Reception This signal shows whether the host computer can receive data (hardware flow control). 1) MARK (Logic 1): The host computer can receive data. 2) SPACE (Logic 2): The host computer cannot receive data. 3) After checking the signal in the printer, it transmits data to the host.
SRP-350/352plusIII 1-2-4 Parallel Interface(IEEE1284) Parallel Cable Connector USB Connector Ethernet Connector Power Connector Pin No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19~30 31 32 33 34 35 36 Rev. 1.
SRP-350/352plusIII 1-2-5 Wireless LAN Interface 1) Wireless LAN Communication Specifications Item Frequency Channel Protocol Specifications 2.412~2.484 GHz Channel 1~13 802.11b, 802.11g, 802.11n 2) Connecting Wireless LAN Printer can be connected to terminal devices with wireless LAN communication capability (PDA, PC, smartphone, tablet PC, etc.). * Refer to the Wireless LAN Connection Manual for more detailed instructions about how to establish the connection.
SRP-350/352plusIII 1-3 Drawer Cable Connect the cash drawer connecting cable to the cash drawer connector located in the back of the printer. ※ Warning Use a cash drawer that meets the printer specifications. Using an improper cash drawer may cause faults in the cash drawer and the printer. ※ Caution Do not connect a telephone line to the drawer kick-out connector. Otherwise, the telephone line and the computer may be damaged. Pin No.
SRP-350/352plusIII 1-4 Setting Dip Switches 1-4-1 Serial Interface • DIP Switch 1 SW Function 1-1 Auto Line Feed 1-2 Flow Control 1-3 Data Length 1-4 Parity Check 1-5 Parity Selection 1-6 Baud Rate Selection 1-7 (bps) 1-8 • DIP Switch 2 SW Function 2-1 Reserved 2-2 Reserved 2-3 Internal Bell Control 2-4 Auto Cutter Selection 2-5 Printing Density 2-6 2-7 Near End Sensor Control 2-8 Auto External Buzz ON Enabled XON/XOFF 7-bit Yes EVEN OFF Disabled DTR/DSR 8-bit No ODD Refer to the following Table 1 Enabl
SRP-350/352plusIII 1-4-3 Bluetooth Interface • DIP Switch 1 SW Function 1-1 Auto Line Feed 1-2 Reserved 1-3 Reserved 1-4 Reserved 1-5 Bluetooth mode 1-6 Reserved 1-7 Reserved 1-8 Reserved • DIP Switch 2 SW Function 2-1 Reserved 2-2 Reserved 2-3 Internal Bell Control 2-4 Auto Cutter Selection 2-5 Printing Density 2-6 2-7 Near End Sensor Control 2-8 Auto External Buzz ON Enabled iOS - OFF Disabled Normal - Default OFF OFF OFF OFF OFF OFF ON OFF ON Disabled Disabled OFF Enabled Enabled Default OFF OFF OF
SRP-350/352plusIII 1-5 Installing & Replacing Paper ※ Caution Be sure to use paper rolls that meet the specifications. Do not use paper rolls that have the paper glued to the core because the printer may not detect the paper end correctly. 1-5-1 Make sure that the printer is not receiving data; otherwise, data may be lost. 1-5-2 Open the paper roll cover by pressing the Cover-Open button. ※ Caution Do not open the print cover while the printer is operating, otherwise the printer may be damaged.
SRP-350/352plusIII 1-5-5 Check the orientation of the roll paper when inserting it into the printer. 1-5-6 Pull out a small amount of paper as shown in the picture, and close the cover. ※ Caution When closing the cover, hold down the center of printer cover firmly so that paper roll is loaded correctly. 1-5-7 Cut the paper as shown in the following picture. Rev. 1.
SRP-350/352plusIII 1-6 Removing Paper Jam 1-6-1 When a paper jam occurs, turn the printer off and then back on, open the cover, and remove the jammed paper. ※ In case of a minor jam, it may be possible that the operating blade returns to the original position and cover can be opened simply by turning the printer off and then back on. Follow the steps shown below if the cover does not open after power cycling. 1-6-2 Turn the printer off.
SRP-350/352plusIII 1-7 Adjusting Paper Near-end Sensor Setting SRP-350/352plusIII Series printer has built-in near-end sensors that provides an alarm signal when the paper has run almost to the end. SRP-350/352plusIII Series can be configured as wall mounted or desktop operation and the settings of the paper near-end sensor should be adjusted accordingly. Adjust the near end sensor tab to either side so that the near end sensor is set properly for wall mounted or desktop operation.
SRP-350/352plusIII 1-9 Connecting a Computer Use the cable that comes with the printer to connect the printer to computers. 1-9-1 Plug the cable connector securely into the printer’s interface connector located in the back of the printer. 1-9-2 Tighten the screws on the cable connector. 1-9-3 Attach the other end of the parallel cable to the computer.
SRP-350/352plusIII 2. Self-Test The self-test checks whether the printer has any problems. If the printer does not function properly, contact your dealer. The self-test procedure is as follows: 2-1 Make sure paper roll has been installed properly. 2-2 Turn on the power while holding down the FEED button and the self-test begins. 2-3 The self-test prints the current status of the printer including control ROM version and the DIP switch settings.
SRP-350/352plusIII 3. Hexadecimal Dumping This function allows experienced users to see exactly what data is coming to the printer. This can be useful in finding software problems. When you turn on the hexadecimal dump function, the printer prints all commands and data in hexadecimal format along with a guide section to help you find specific commands. To use the hexadecimal dump function, follow these steps. 3-1 After making sure that the printer is off, open the cover.
SRP-350/352plusIII 4. Specifications Printing Method Dot Density Printing Width Roll Width No. of Characters per Line (Default Value) Thermal transfer printing SRP-350plusIII: 180 dpi (7dots/mm) SRP-352plusIII: 203 dpi (8dots/mm) 72 mm 79.5±0.5 mm SRP-350plusIII : 42 (Font A), 56 (Font B), 56 (Font C) SRP-352plusIII : 48 (Font A), 64 (Font B), 64 (Font C) Max.
SRP-350/352plusIII 5. Appendix 5-1 Cleaning Printer Paper dust inside the printer may lower the print quality. In this case clean the printer as follows: 5-1-1 Open the printer cover and remove any paper. 5-1-2 Clean the print head with a cotton swab moistened with alcohol solvent. 5-1-3 Clean the platen roller and paper end sensor with cotton swab moistened with water. 5-1-4 Insert a paper roll and close the printer cover.
