Bizfon Manual II: Administrator's Guide Manual II: Administrator’s Guide Edition 1 SW Release 3.1.
Bizfon Manual II: Administrator's Guide Table of Contents Manual I: see Installation Guide Step-by-step guide to install and configure Bizfon basically Manual II: Administrator's Guide About this Administrator's Guide ................................................................................................................ 4 Bizfon’s Graphical Interface .......................................................................................................................
Bizfon Manual II: Administrator's Guide IP Line Settings ..................................................................................................................................................54 Supported SIP Phones.....................................................................................................................................54 Loopback Settings.....................................................................................................................................
Bizfon Manual II: Administrator's Guide About this Administrator's Guide About this Administrator's Guide The Bizfon Manual is divided into three parts: • Manual-I: Installation Guide gives step-by-step instructions to provision the Bizfon IP PBX and configure the phone extensions with the Bizfon SIP Server.
Bizfon Manual II: Administrator's Guide Bizfon's Graphical Interface Bizfon’s Graphical Interface Administrator’s Main Page As the result of logging in as an administrator, the page Bizfon Management is displayed with a table of active calls (including information about call peers, call duration and start time) at the startup. Here the administrator may access the following settings and perform the actions: Fig.
Bizfon Manual II: Administrator's Guide Bizfon's Graphical Interface Recurrent Buttons Button Description Button Description This button leads back to the previous page of a fixed sequence of pages (used mainly in wizards). This button leads back to the page you have been on before. This button takes you to the next page of a fixed sequence of pages (used mainly in wizards). This button confirms an operation you started before. This button discards the latest not yet confirmed entries.
Bizfon Manual II: Administrator's Guide Administrator's Menus Administrator’s Menus System Menu Fig. II-1: System Menu in Dynamo theme Fig. II-2: System Menu in Plain theme System Configuration Wizard The System Configuration Wizard is the helpful tool for the administrator to define the Bizfon’s Local Area Network settings and to specify regional configuration settings to make Bizfon operational in its LAN.
Bizfon Manual II: Administrator's Guide Administrator's Menus The System Configuration page contains the host name, IP address and Subnet Mask information about the Bizfon LAN interface. These settings make Bizfon available to the internal network. The System Configuration page offers the following input options: Host Name requires a host name for the Bizfon device. IP Address requires the Bizfon host address for the LAN interface. Subnet Mask requires the Bizfon hosts’ Subnet Mask. Fig.
Bizfon Manual II: Administrator's Guide Administrator's Menus Internet Configuration Wizard The Internet Configuration Wizard is the helpful tool for the administrator to configure the WAN interface settings and to adjust Bizfon’s connectivity with an external network. The Internet Configuration Wizard MUST be run if it is desired for Bizfon to be connected to the Internet.
Bizfon Manual II: Administrator's Guide Administrator's Menus Required Bandwidth for Standard Packets: Packet Size in msec. G.711u/G.711a G.726-16 Needed bandwidth in kbit/s using the Codecs: G.726-24 G.726-32 G.726-40 G.729a G723-5.3 G723-6.3 iLBC-13.
Bizfon Manual II: Administrator's Guide Administrator's Menus Status The system status window displays non-editable tables providing extensive status information about Bizfon: General Information, Network Status, Lines Status, Memory Status, Hardware Status, SIP Registration Status and MGCP Registration Status. The links on this page lead to device Transfer Statistics, user mailboxes and supplementary services configuration pages. The System Status page has several tables providing system information.
Bizfon Manual II: Administrator's Guide Administrator's Menus The Transfer Statistics page allows a user-defined statistic table depending on the transmit/receive value (criteria), interface type and time period. It contains the following components: Time Range of statistic table - the drop down list includes the period(in days) statistics data is to be collected and the corresponding diagram charts are to be built.
Bizfon Manual II: Administrator's Guide Administrator's Menus To show the Transfer Statistics Diagram Charts, select the desired criteria and click Save to generate the corresponding chart and the table with transfer statistics values (if enabled). The letters M and K used in the legend of the displayed diagrams show the total number of specified criteria: K means thousands and M millions. Reset Statistics button is used to reset the chart and the table (if enabled).
Bizfon Manual II: Administrator's Guide Administrator's Menus The Lines Status table of each FXO Line gives information about the Allowed Call Types, shows the extension number (attendant or routing client), shows to whom the Incoming Call is Routed To and displays the State of the line (Free or Busy). Fig. II-17: Line Status - FXO Status page Memory Status The Memory Status page includes tables with the available User Space information for each extension.
Bizfon Manual II: Administrator's Guide Administrator's Menus SIP Registration Status The SIP registration Status is a table displaying the SIP registration status of the Bizfon extensions. The table contains a list of all the registered extensions of Bizfon, information about SIP registration states for them, addresses of SIP servers where they are registered (if so), registration date and time, as well as SIP registration names.
Bizfon Manual II: Administrator's Guide Administrator's Menus Enable/Disable are used to activate/deactivate selected route(s). At least one route should be selected in order to use these functions, otherwise the error message appears: “No record(s) selected.” The page Add IP Static Route offers the following components: Route To requires the IP address and subnet mask of the destination the IP packet ought to be forwarded to.
Bizfon Manual II: Administrator's Guide Administrator's Menus The Add VPN Route page offers the following components: Route Via contains the available PPTP and L2TP connections on the Bizfon. A connection selected from this list will be used to route the IP packet from the Bizfon’s LAN to the peer behind the PPTP/L2TP tunnel. Route To requires the IP address range of the possible peers behind the PPTP/L2TP tunnel whereto IP packets could be routed. Fig.
Bizfon Manual II: Administrator's Guide Administrator's Menus Please Note: Unlike the factory default settings restore procedure initialized from the Reset button on the Bizfon board, this link will keep the following data: • • • • • Call Statistics Transfer Statistics System Events Feature Keys Device Registration state Events The Events page shows two tables and displays all system events that have occurred in one table and event settings in the other.
Bizfon Manual II: Administrator's Guide Administrator's Menus The System Events table is the list of new and read system events. System events have the corresponding coloring depending on the nature of the event: success (priority 1, color green), low importance failure (priority 2, color yellow), critical failure (priority 3, color red).
Bizfon Manual II: Administrator's Guide Administrator's Menus Numerous circumstances may cause a certain application on Bizfon to flag an event. The page Event Settings lists all possible events on the Bizfon and allows controlling the way of notification (action), if one of those events takes place. Each entry in the events’ table has its checkbox assigned to the row. By selecting the corresponding checkboxes, operations such as Edit may be done for one or more events.
Bizfon Manual II: Administrator's Guide Administrator's Menus To Assign an Action to the Event 1. 2. 3. 4. Select the checkbox of one or more events to assign an action to them. Press the Edit button. The Edit Event Settings page appears. Select an action type from the Action radio buttons to notify the administrator about the event in the desired way. Press the Save button to submit the changes or use Back to abort the selected action.
Bizfon Manual II: Administrator's Guide Administrator's Menus Enable enables the system mail sending possibility and voice messages transmission to the extension user’s mailbox. SMTP Host requires the SMTP host IP address or domain name. The SMTP host needs to be configured to enable voice message transmission. Mail Sender Address requires the source address for the Bizfon notification emails.
Bizfon Manual II: Administrator's Guide Administrator's Menus Firmware Update This window allows to update the software of Bizfon by installing new firmware called image. To learn more about new firmware available, please contact Bizfon Technical Support. Updating a new firmware requires a perfectly working power supply. Therefore Bizfon is provided with a battery (accumulator).
Bizfon Manual II: Administrator's Guide Administrator's Menus This page displays non-editable information about the image validity. The Image Check will display invalid if the image does not correspond to the hardware version. The fields Current Software Version and New Software Version show the old software version and the version of the new image. This page needs a confirmation to continue image updating. If you are sure that the image version is appropriate for your device press Save. Fig.
Bizfon Manual II: Administrator's Guide Administrator's Menus Diagnostics The System Diagnostic page gives a possibility to run Network and WAN protocol diagnostics, to verify Bizfon's connectivity. The Start Detecting WAN Protocol button is used to initiate WAN diagnostics that will detect the WAN IP configuration: static or through DHCP and PPP servers. For static WAN IP configuration, gateway availability is checked. When acting as a client, DHCP and PPP servers' accessibilities are being verified.
Bizfon Manual II: Administrator's Guide Administrator's Menus Features This page lists all features, that may be activated by a software key, characterized by a Feature Description and provided with its Status: • • No Key Found - the feature is currently not available • Activated - the feature is available Reboot Needed - the feature key has been entered and Bizfon has to be rebooted Following features may be activated via the software key: • IP Phone support - enables additional LAN-sided IP phon
Bizfon Manual II: Administrator's Guide Administrator's Menus The Change Password page is used to change the user’s password. It offers the following components: Old Password text field is only present when modifying the Administrator account password and requires the current password of Administrator. An error message prevents from entering a wrong one. New Password requires the new password for Administrator or Local Administrator, which has to be confirmed in Confirm New Password.
Bizfon Manual II: Administrator's Guide Administrator's Menus On the Change Access Rights page, Grant Access/Deny Access functional buttons are used to grant/deny the access to the certain GUI page(s) for the selected user. When the access to the certain GUI page is denied for a user, “You are not authorized to access this page!” warning message will be displayed when user attempts to open the corresponding GUI page. Bizfon4000 (SW Version 3.1.x) Fig.
Bizfon Manual II: Administrator's Guide Administrator's Menus Users Menu F Fig. II-50: Telephone Users Menu in Plain Theme Fig. II-49: Telephone Users Menu in Dynamo Theme Extensions Management The Extensions Management is used to create user extensions and auto attendants on the Bizfon. From this page, by clicking on the user extension, administrator can get the extension settings pages. Two types of user extensions can be created on the Bizfon: active and inactive extensions.
Bizfon Manual II: Administrator's Guide Administrator's Menus Fig. II-51: Extensions Management page The following columns are present in the table: • • • Extension - lists the 2-digit user or attendant extensions on the Bizfon. This number is used for internal PBX calls. • SIP Address - displays the SIP address of the corresponding extension. Column displays the full SIP address, (i.e., username@sipserver:port) when the Registration on SIP Server checkbox is selected.
Bizfon Manual II: Administrator's Guide Administrator's Menus Add opens the Add Entry page where the type and the number of new extension should be defined. Page consists of the following components: Extension text field is used to enter a new extension number. The extension number is a two-digit number. If non-digit symbols have been entered, the error “Incorrect Extension: no symbol characters allowed” occurs.
Bizfon Manual II: Administrator's Guide Administrator's Menus 2. SIP Settings This group is used to configure the extension’s SIP registration settings and consists of the following components: Registration User Name requires a user name for the extension registration on the SIP server. The registration user name needs to be unique on the SIP server and is being displayed on the called phone whenever performing an IP call.
Bizfon Manual II: Administrator's Guide Administrator's Menus Enable checkbox activates the SIP Remote Extension’s functionality. Please Note: SIP Remote Extension functionality may be enabled only for active (attached to an onboard FXS or IP line) extensions. Identification parameters used by the remote SIP device for registration on the Bizfon should be defined in the Username and Password text fields.
Bizfon Manual II: Administrator's Guide Administrator's Menus 6. Voice Mailbox Settings This group is used to configure the voice mailbox storage and consists of a group of manipulation radio buttons used to define the location where voice mails will be collected. • • • Disable Voice Mail – disables the Voice Mail service for the corresponding extension.
Bizfon Manual II: Administrator's Guide Administrator's Menus The Pickup Group of Extension page lists all extensions in the pickup group, i.e. those that can be monitored and the calls addressed to which may be picked up by calling the corresponding pickup extension. Add functional button opens an Add Entry page with an only drop down list containing all available extensions on the Bizfon. Fig.
Bizfon Manual II: Administrator's Guide Administrator's Menus Please Note: FAX forwarding is applicable only for incoming calls from PSTN and IP networks, it is not valid for PBX calls. The Percentage of System Memory drop down list is used to defined the space for the Auto Attendant’s system messages. The maximum value in the drop down list is equal to the maximal available space for voice messages on Bizfon. 2.
Bizfon Manual II: Administrator's Guide • • • Administrator's Menus Upload Scenario File indicates the file name used to upload a new scenario file. The uploaded file needs to be in XML format (the coding standard can be found at Bizfon Technical Support) and is restricted to 20KB file size. Browse opens the file chooser window to browse for a custom scenario file.
Bizfon Manual II: Administrator's Guide 1. 2. 3. 4. 5. Administrator's Menus Enter the desired Auto Attendant Settings page. Select Edit Authorized Phones Database to enter the Authorized Phones Database page. To remove an authorized phone(s), select one or more checkboxes of the corresponding records that ought to be deleted from the Authorized Phones Database table. Press Select all if all records ought to be deleted. Press the Delete button on the Authorized Phones Database page.
Bizfon Manual II: Administrator's Guide Administrator's Menus Call Park Service Call Park service is used to store a call on a specific number so that any other user on the system can retrieve it. For example, a user receives a call but wants to take it in a conference room where it is possible to speak privately.
Bizfon Manual II: Administrator's Guide Administrator's Menus Caller Settings The Call Type drop down list includes possible incoming call types (PSTN, SIP or Auto). In SIP, the caller connects Bizfon through a SIP server and PSTN means the caller is a PSTN user. Auto is used for undefined call types: destination (independent on whether it is a PBX number, SIP address or PSTN number) will be reached through Routing.
Bizfon Manual II: Administrator's Guide Administrator's Menus afterwards. It can be the same as the caller’s address or can be different. When system accepts the call back settings, PSTN caller will be disconnected from the Bizfon’s Auto Attendant.
Bizfon Manual II: Administrator's Guide Administrator's Menus Please Note: It is recommended to have the Snom360 IP phone for the receptionist in order to be able to use the services below. Following services are available to the receptionist: • • • • • Call Queue Extension Status Call Interception Voicemail Transfer Multi-Company Receptionist Call Queue Feature allows to keep multiple incoming calls in the queue when being on the line and to answer calls in the order they have been received.
Bizfon Manual II: Administrator's Guide Receptionist Management page allows to configure IP phones to be used as a receptionist on the Bizfon. Page contains the list of configured receptionists with information about the attached IP lines and watched extensions. Administrator's Menus Fig. II-72: Receptionist Management page Add opens the Receptionist Phone Configuration Wizard where the new receptionist can be created and configured. Wizard consists of several pages.
Bizfon Manual II: Administrator's Guide Administrator's Menus The Receptionist Phone Configuration Wizard - Page 3 is available only for Snom selection in the Phone Model drop down list on the previous page. Page is used to set the watched extensions to the Programmable keys on the IP Phone. To do so, select the extension from the corresponding drop down lists in order to associate the corresponding extension with the certain programmable key.
Bizfon Manual II: Administrator's Guide Administrator's Menus Please Note: The entries in the Extensions Directory can automatically be deleted if the extensions assigned to the entries are removed from the Extensions Management table. Bizfon4000 (SW Version 3.1.
Bizfon Manual II: Administrator's Guide Administrator's Menus Telephony Menu Fig. II-78: Telephony Menu in Dynamo Theme Fig. II-79: Telephony Menu in Plain Theme Call Statistics The Call Statistics page displays four tables and provides information on successful, unsuccessful and missed incoming and outgoing calls on the first three tables, and statistics settings on the fourth page.
Bizfon Manual II: Administrator's Guide Administrator's Menus criteria. Wildcard symbols are allowed here. The Call Statistics - Successful Calls, Call Statistics Missed Calls and Call Statistics - NonSuccessful Calls tables are lists of successful, missed and unsuccessful incoming and outgoing calls and their parameters (Call Start Time, Call Duration, Call destinations). Each column heading in the tables is a link. By clicking on the column heading, the table will be sorted by the selected column.
Bizfon Manual II: Administrator's Guide Administrator's Menus If Si is the RTP timestamp from packet i, and Ri is the time of arrival in RTP timestamp units for packet i, then variance for packet i may be expressed as following: V(i) = |(Ri - R1) - (Si - S1)| = |(Ri - Si) - (R1 - S1)| Rx Maximum Delay = max V(i) / 8 Please Note: RTP Statistics is logged only when at least one of the call endpoints is located on the Bizfon, e.g.
Bizfon Manual II: Administrator's Guide Administrator's Menus RTP Settings The RTP Settings page allows the administrator to configure the codec’s packet size and silence suppression for each voice codec, to select the G726 codec standard, to define RTP/RTCP port ranges, etc. All parameters listed on this page may be modified and submitted. The Codec Properties table lists all codecs with the corresponding packetization interval and information about silence suppression.
Bizfon Manual II: Administrator's Guide 4. Administrator's Menus To save the codec settings press Save, or to keep the initial data click Back. NAT Traversal Settings The NAT Traversal Settings page is divided into separate pages used to configure General NAT settings, SIP NAT parameters, RTP and STUN parameters for NAT and a page where the NAT Exclusion table may be filled.
Bizfon Manual II: Administrator's Guide Administrator's Menus allowed. • Max - maximal port has to be lower than 65536 and higher than the minimal port range. Only odd numbers are allowed. Please Note: RTP/RTCP Mapped Port ranges should be greater than or equal to the RTP/RTCP port ranges defined on the RTP Settings page. The STUN Parameters page enables automatic NAT configuration through the STUN server and is used to configure the STUN (Simple Traversal of UDP over NAT) client on the Bizfon.
Bizfon Manual II: Administrator's Guide Administrator's Menus IP address requires the IP address that is placed behind NAT within the local network. Subnet Mask requires the subnet mask corresponding to the specified IP address. Fig. II-91: NAT Exclusion Table - Add Entry page To Configure the NAT Exclusion Table 1. 2. 3. Press the Add button on the NAT Exclusion Table page. The Add Entry page will appear in the browser window. Specify an IP Address and its Subnet Mask in the corresponding text fields.
Bizfon Manual II: Administrator's Guide Administrator's Menus Caller ID drop down list contains various standards of Caller ID transmission used to send the calling party's information to the phone attached to the selected line: • • • • • • • No Caller ID. FSK, send prior to the first ring. FSK, send between the first and second ring. FSK, send both prior to ring and between the first and second ring. DTMF, send prior to the first ring. DTMF, send between the first and the second ring.
Bizfon Manual II: Administrator's Guide Administrator's Menus IP Line Settings The IP Line Settings page is used to configure IP lines for IP phones to be connected to the Bizfon. Bizfon provides the possibility to connect MGCP and SIP phones to its LAN side, assign the corresponding IP line to some active extension, and use MGCP and SIP phone as a simple phone with all telephony services of the Bizfon, for example, call hold, waiting, transfer, etc. 30 IP Lines are available on the Bizfon4000.
Bizfon Manual II: Administrator's Guide Administrator's Menus Loopback Settings The FXS Lines Loopback Settings page is used to configure the lines for voice loopback diagnostics. When loopback is enabled on the line, any incoming calls to the corresponding line will be automatically picked up on the first ring and any voice towards the line will be automatically sent back to the caller, i.e., caller will hear themselves in the handset.
Bizfon Manual II: Administrator's Guide Administrator's Menus The Route incoming FXO Call to manipulation radio buttons group allows to define the destination where incoming calls addressed to the corresponding FXO line will be forward to. • Extension – selection allows to choose the local PBX user or auto attendant extension to forward calls to. If inactive extension is chosen from this list, the voice mail system will answer the call addressed to the corresponding FXO line.
Bizfon Manual II: Administrator's Guide Administrator's Menus Gain Control The Gain Control settings are used to define the transmit and receive gains. For FXS lines, Transmit Gain defines the phone speaker volume and Receive Gain defines the phone microphone volume. For FXO linesTransmit Gain defines the level of voice transmitted from Bizfon to the PSTN network and Receive Gain defines the volume of voice received by Bizfon from the PSTN network.
Bizfon Manual II: Administrator's Guide Administrator's Menus database can be managed. Fig. II-101: Call Routing table Defining patterns in the Call Routing Table avoids registering Bizfon at the routing management server and gives a possibility to establish a direct connection to the destination or to use a SIP server for call routing.
Bizfon Manual II: Administrator's Guide Administrator's Menus Number of Discarded Symbols (NDS) requires the number of symbols that should be discarded from the beginning of the routing pattern. The field should be empty if no digits need to be discarded. Only numeric values are allowed for this field, otherwise an error message occurs: “Error: Number of Discarded Symbols is incorrect - digits allowed only”.
Bizfon Manual II: Administrator's Guide optionally considered (depending on the configuration on the corresponding pattern). Administrator's Menus Fail Reason The Multiple Logons (ML) checkbox is available only for the IP-PSTN call type and allows/denies multiple logon to the public SIP server with the same username at the same time.
Bizfon Manual II: Administrator's Guide The Call Routing Wizard - Page 3 appears if the Fill Call Source Information checkbox previously had been enabled on Page 1 of the Call Routing Wizard, and it will require information about the Inbound caller. The Inbound Caller Pattern field requires the caller’s address where the current route will be applied. Alphanumerics and any characters supported in the SIP username are allowed for this field.
Bizfon Manual II: Administrator's Guide Administrator's Menus The Move Up/Move Down buttons are used to move call routing patterns one level up or down within the Call Routing table. The consecution of the routing patterns is important when making routing calls as the Call Routing table is parsed from the top down and routing will take place according to the first pattern that matches the dialed number.
Bizfon Manual II: Administrator's Guide Administrator's Menus 16. If Filter on Caller / Call Type / Modify Caller ID checkbox has been previously enabled and the call type is different from the FXO, fill Inbound Caller Pattern in the corresponding text field, choose the needed value from Inbound Call Type drop down list, as well as Inbound Number of Discarded Symbols and Inbound Prefix values. 17. Press the Next button. 18.
Bizfon Manual II: Administrator's Guide Administrator's Menus *1* 123* {11-15}3* ?2?1 123? [1-3]* [1-3]??? {100-150, asd, \*\?}1 12*31 1[1-3]3[0-8] 1231 *2*1 * The step by step discussion of the Best Matching Algorithm is as follows. Step 1: The list is split into two groups separating the patterns with “*” from the ones without (Criterion 1). The patterns with “*” form a group with lower priority and are pushed back to the end of the list (Table 1).
Bizfon Manual II: Administrator's Guide Administrator's Menus Table 4 The list of patterns 1231 123? 1[1-3]3[0-8] ?2?1 {100-150, asd, \*\?}1 [1-3]??? 12*31 Criterion 3 2 0 - 123* *2*1 - *1* {11-15}3* 0 0 [1-3]* * 1 0 Table 5 The list of patterns 1231 123? 1[1-3]3[0-8] ?2?1 Criterion 3 2 0 {100-150, asd, \*\?}1 [1-3]??? 12*31 - 123* *2*1 - *1* {11-15}3* 0 0 [1-3]* * 1 0 Step 4: Each sub list is sorted separately from the others by the number of question marks in the pattern in descending
Bizfon Manual II: Administrator's Guide Administrator's Menus Step 6: This step is applicable to the subgroup containing patterns with “*”, the group with lower priority. Each sub-list is sorted separately from the others by the number of asterisks (“*”) in ascending order (Criterion 6). The patterns that have the same number of asterisks are grouped into sub-lists. If a sub-list consists of one pattern it stays in its position and does not participate in further discussions.
Bizfon Manual II: Administrator's Guide Administrator's Menus VoIP Carrier Wizard – Page 2 is used to define VoIP Carrier Settings. Page contains following components: 1. VoIP Carrier Common Settings Account Name text field requires a username for authentication on the defined SIP server. Password requires a password for authentication on the defined SIP server. Confirm Password requires a password confirmation.
Bizfon Manual II: Administrator's Guide Administrator's Menus When RADIUS client is enabled on the Bizfon, and according to configuration of AAA Required option (see Call Routing table), RADIUS server will be used to authenticate user and/or to account the call. This can be accomplished by caller’s number automatic detection or a customizable login prompt, where caller is expected to enter username and password.
Bizfon Manual II: Administrator's Guide Administrator's Menus Voice Mail Common Settings The Voice Mail Common Settings page is used to configure the Voice Mail recording codec and memory allocation for voice mails and user defined system messages. Bizfon allows using USB flash memory for voice data files storage. USB Flash Memory is basically a portable hard drive. Using flash memory, the USB Flash Disk is compact, lightweight, durable and easy to use.
Bizfon Manual II: Administrator's Guide 5. PQI 128MB Intelligent Stick Administrator's Menus 10. LinkSys Instant USB Disk 128MB 15. JMTek USBDrive 32MB Please Note: It is strongly recommended to use one USB flash memory. Two sticks cannot be used simultaneously. Dial Plan Settings The Dial Plan Settings page is used to adjust the dialing timeouts for the routing calls over Bizfon. This page consists of the only drop down list used to configure the dialing timeout for the Routing calls.
Bizfon Manual II: Administrator's Guide Administrator's Menus Internet Uplink Menu Fig. II-112: Internet Uplink menu in Dynamo theme Fig. II-113: Internet Uplink menu in Plain theme PPP/ PPTP Settings The PPP/PPTP Settings page is used to establish a connection over the DSL link or any other type of uplink, to the ISP (provider party). A connection is needed to set up and to make or receive calls through PPP over Ethernet. The connection may be configured for manual setup or to be always up.
Bizfon Manual II: Administrator's Guide Administrator's Menus Enable automatic PPP restart at checkbox is used to select the time when PPP connection will be automatically restarted. Checkbox selection enables LCP echo failures text field that indicates the number of LCP echo failure packets received before the PPP connection will be considered as dead and will be restarted.
Bizfon Manual II: Administrator's Guide Administrator's Menus When Bizfon is connected to the Internet with a fixed IP address, it will be set up to act as a VPN gateway. Then Bizfon is prepared to establish an IPSec connection with another VPN gateway device, but allows access to Road Warriors, too. A traveling salesperson's notebook for example could be such a Road Warrior. Access to their company’s intranet via IPSec connection can be obtained regardless of location.
Bizfon Manual II: Administrator's Guide Administrator's Menus The Peer type drop down list is used to choose the remote machine type for the IPSec Connection to be established. If the list does not include the required type of machine, choose Other. VPN Network Topology drop down list allows to select the location of the peers participating to the VPN connection. Following selections are present in the list: • Bizfon<>Peer – direct connection between Bizfon and a peer.
Bizfon Manual II: Administrator's Guide Administrator's Menus Auto Keying requires the ESP (Encapsulated Security payload) and IKE (Internet Key Exchange) settings (in addition with Diffie-Helman Group settings) to be selected for the automatic keying exchange. Encryption and Authentication parameters should be defined for each of these standards, as well as for the Manual Keying.
Bizfon Manual II: Administrator's Guide Administrator's Menus The Manual Keying page offers the following components: Depending on the selected encryption and authentication services of the prior page (IPSec Connection Properties) you will get some of the following text fields: • • • • DES Encryption Key 3DES Encryption Key SHA1 Authentication Key MD5 Authentication Key Manual keys must be entered in the hexadecimal format, otherwise the “Incorrect Encryption Key” error appears.
Bizfon Manual II: Administrator's Guide Administrator's Menus The PPTP Client Configuration link displays a page where all existing PPTP client connections are listed, characterized by their Connection Name, the State of the PPTP connection (Pending, Disabled, Trying…, Authentication Failure, No Connectivity - still trying, Unknown, Broken, or Connected) and the Remote IP/Hostname (the IP address or the hostname of the PPTP server).
Bizfon Manual II: Administrator's Guide Administrator's Menus establishment. Please Note: All settings should be configured the same way on both the PPTP client and server, that is to say, for successful PPTP tunnel establishment, all settings should match. The PPTP Server Configuration page is used to configure the PPTP server settings and offers the following components: The PPTP Subnet text fields are used to enter the IP address range for the PPTP server and clients within the PPTP tunnel.
Bizfon Manual II: Administrator's Guide Administrator's Menus The Active L2TP Connection - Add Entry page is used to specify L2TP client connections and offers the following components: The Server Host Name text field requires the L2TP server’s name. Please Note: The input in the Server Host Name field should be only in Latin characters, otherwise an error occurs and no L2TP connection can be created. The Client Host Password text field requires the local peer password.
Bizfon Manual II: Administrator's Guide Administrator's Menus To Add a Passive L2TP Connection 1. 2. 3. 4. Press the Add button on the L2TP Configuration page. Select the Passive Connection link. Enter the client host name and the password in the Client Host Name and Client Password text fields. Press Save to add a passive L2TP connection with these settings. To Delete/Stop/Start/Enable/Disable a VPN Connection 1. 2. 3.
Bizfon Manual II: Administrator's Guide Administrator's Menus The request modifies the nameserver database so that the hostname will be resolved to the new IP address. The Basic Authentication checkbox enables the encoding of the username and password entered in the text fields above, and then uses the Basic Authentication method to notify the provider about the user authentication settings. Most of the DynDNS providers require an authentication for security.
Bizfon Manual II: Administrator's Guide Administrator's Menus Filtering Rules The Filtering Rules page allows the configuration of filters for the incoming and outgoing traffic. To prevent misconfiguration, only one rule per service is allowed. The user may use IP groups to include several IP addresses for this rule.
Bizfon Manual II: Administrator's Guide Administrator's Menus For example, the page to add a rule for Incoming Traffic/Port Forwarding offers the following input options: Service includes a list of possible services to be configured. All user defined services also will be displayed in this list. Action includes possible actions to setup the rule. Forward to IP requires the destination IP address where traffic should be transferred to, if it comes from the restricted host.
Bizfon Manual II: Administrator's Guide Administrator's Menus Service Pool The Service Pool table is a list of all created services and their parameters. It is used to add new services with the appropriate settings (protocol type and port range). New services can be used to add a restriction or permission by defining a new filtering rule: Add opens the Add New Service page where new services may be added.
Bizfon Manual II: Administrator's Guide Administrator's Menus comment in the member column. Add opens the Add Group page where a new group may be added. This page consists of the Group Name text field (requiring the group name) and the Group Description text field (requiring the optional group description), as well as standard Save and Back buttons to apply or abort changes. Edit opens the Edit Group page where the service parameters can be modified. It provides the same components as the Add Group page.
Bizfon Manual II: Administrator's Guide Administrator's Menus To Delete a Group 1. 2. 3. 4. Select the Manage IP Pool Groups link. The IP Pool Configuration page appears with the table of groups (if any). Check the one or more checkboxes of the corresponding groups that ought to be deleted from the groups table. Press Select all if all groups ought to be deleted. Press the Delete button on the IP Pool Configuration page. Confirm the deletion with Yes or quit with No.
Bizfon Manual II: Administrator's Guide Administrator's Menus LAN Services Menu Fig. II-146: LAN Services menu in Plain theme Fig. II-145: LAN Services menu in Dynamo theme DNS Settings The DNS Settings page gives the possibility to setup a name server for the Bizfon. It offers the following components: NameserverAssignment radio buttons: • Dynamically by provider selection automatically configures the assignment of the name server address from the provider party.
Bizfon Manual II: Administrator's Guide Administrator's Menus The DHCP Leased IP Addresses page includes a list of the leased host addresses that are part of the Bizfon’s LAN. For these hosts, Bizfon acts as a server supplying them with a unique IP address. It displays a read-only table describing all the leased IP hosts and their parameters. The table contains the following columns: IP address - host IP address, assigned by Bizfon. MAC address - host MAC address, provided by the host itself.
Bizfon Manual II: Administrator's Guide Administrator's Menus Administrator’s Additional Features Incoming Call Blocking and Outgoing Call Blocking The Incoming Call Blocking and Outgoing Call Blocking pages offer extended features for the administrator to activate incoming/outgoing call blocking services for certain callers. This configuration cannot be changed by the users.
Bizfon Manual II: Administrator's Guide Welcome Page Appendix: Extension User's Welcome Page This welcome page may be helpful, if administrators want to inform their extension users about individual data, they need to use the extensions. Such as phone numbers, phone lines, IP addresses and SIP numbers. To get a word form that may be edited and sent by mail, double-click on the paperclip sidewise. Welcome You are using a Bizfon Voice Router made by Bizfon Inc.
Bizfon Manual II: Administrator's Guide System Default Values Appendix: System Default Values Administrator Settings Parameter System Default Value Admin Settings Login name -admin Password - 19 Bizfon Hostname bizfon LAN IP Address 172.30.0.1 Subnet Mask - 255.255.0.0 DHCP Server Enabled, IP Range - 172.30.0.100-172.30.0.254, WINS - 0.0.0.0. Regional Settings and Preferences Locale – US, TimerZone - US/Central, Theme – Dynamo. Emergency and PSTN codes Emergency code -911, PSTN code – 9.
Bizfon Manual II: Administrator's Guide System Default Values Parameter System Default Value Extension Settings – SIP Advanced User ID – undefined, Send Keep-alive Messages to Proxy – disabled, RTP Priority Level – medium, Outbound Proxy, Secondary SIP Server and Outbound Proxy for Secondary SIP Server – undefined.
Bizfon Manual II: Administrator's Guide Parameter System Default Values System Default Value Secondary STUN Server – undefined Secondary STUN Port - undefined Polling Interval: 1 hour Keep-alive interval: 120 seconds NAT IP checking interval: 300 seconds No entries in NAT Exclusion table Line Settings Onboard Lines Configuration: CallerID- Standard 2 FSK for all lines Ringer type: Type A for all lines Busy Tone and Power Disconnect indications: disabled for all lines Off-hook caller ID - disabled for all
Administrator's Manual Appendix: System Default Values Extension Settings Parameter Voice Mail Settings System Default Value Maximal mail message duration - 5 min, Send end of greeting message – disabled, Ask password before granting local access to mail box – disabled, Ask password before granting remote access to mail box – enabled, Send welcome message – disabled, Play Voice Mail help – enabled, Automatically play messages - enabled, Send mails count information message – disabled, Send date/time inf
Bizfon Manual II: Administrator's Guide About this Administrator's Guide Appendix: Software License Agreement BIZFON Inc. Software License Agreement THIS IS A CONTRACT. CAREFULLY READ ALL THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT. USE OF THE BIZFON HARDWARE AND OPERATIONAL SOFTWARE PROGRAM INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, YOU MAY NOT USE THE HARDWARE OR SOFTWARE. 1. License. Bizfon, Inc.
Bizfon Manual II: Administrator's Guide About this Administrator's Guide calls. 10. U.S. Government Restricted Rights. The Licensed Materials are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraphs (c)(1) and (2) of the Commercial Computer Software—Restricted Rights clause at 48 C.F.R. section 52.227-19, or subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227.
