Service manual
CS-TM-026.01 Revised 3/27/13
BKI LIMITED WARRANTY
2812 Grandview Dr. • Simpsonville, SC 29680 • USA
(864) 963-3471 • Toll Free: (800) 927-6887 • Fax: (864) 963-5316
WHAT IS
COVERED
This warranty covers defects in material and workmanship under normal use, and applies
only to the original purchaser providing that:
T
he equipment has not been accidentally or intentionally damaged, altered or misused;
The equipment is properly installed, adjusted, operated and maintained in accordance
with
national and local codes, and in accordance with the installation and operating
instructions provided with this product.
The serial number rating plate affixed to the equipment has not been defaced or
removed.
WHO IS
COVERED
This
warranty
is
extended
to the original
purchaser
and applies only
to
equipment purchased
for use in the U.S.A.
COVERAGE PERIOD
Warranty claims must be received in writing by BKI within one (1) year from
date of installation or within one (1) year and three (3) months from data of
shipment from the factory, whichever comes first.
COB Models: One (1) Year limited parts and labor.
COM Models: Two (2) Year limited parts and labor. COM convection ovens also have
a two (2) year door warranty.
CO1 Models: Two (2) Year limited parts and labor. Five (5) Year limited door
warranty.
BevLes Products: Two (2) Year limited parts and labor.
Warranty period begins the date of dealer invoice to customer or ninety (90) days
after shipment date from BKI, whichever comes first.
WARRANTY COVERAGE
This
warranty
covers on-site labor, parts and
reasonable
travel
time
and travel
e
xpenses
of the
authorized
service
representative
up
to
(100) miles
round
trip and (2)
hours
travel time and
performed
during
regular,
weekday
business
hours.
EXCEPTIONS
Any exceptions must be pre-approved in advance and in writing by BKI. The
extended door warranty on convection ovens years 3 through 5 is a parts only warranty and
does not include labor, travel, mileage or any other charges.
EXCLUSIONS
Negligence
or acts of
God,
Thermostat
calibrations
after (30) days
from
equipment
installation
date,
Air and g
as
adjustments,
Light
bulbs,
Glass doors and
door
adjustments,
Fuses,
Adjustments
to
burner
flames and
cleaning
of
pilot
burners,
Tightening
of screws
or
fasteners,
Failures
caused
by erratic
voltages
or gas
suppliers,
Unauthorized
repair by
anyone
other
than
a BKI F
actory
Authorized
Service Center,
Damage
in
shipment,
Alteration,
misuse or
improper
installation,
Thermostats
and safety valves with
broken
capillary tubes,
Freight
–
other
than
normal UPS charges,
Ordinary
wear and
tear,
Failure to follow
installation
and/or
operating
instructions,
Events
beyond
control
of the
company.
INSTALLATION
Leveling, as well as
proper
installation
and check out of all
new
equipment
-
per
appropriate installation
and use materials – is t
he
responsibility of the
dealer
or
installer, not the
manufacturer.
REPLACEMENT PARTS
BKI
genuine
Factory OEM parts receive a (90) day
materials
warranty
effective from the
date of
installation
by a BKI F
actory
Authorized
Service
Center.