Warranty Guide

8
SERVICE INFORMATION
All BLACK+DECKER Service Centers are
staffed with trained personnel to provide
customers with efficient and reliable power
tool service. Whether you need technical
advice, repair, or genuine factory replacement
parts, contact the BLACK+DECKER location
nearest you. To find your local service
location, call: 1-800-544-6986 or visit
www.blackanddecker.com
LIMITED TWO-YEAR HOME
USE WARRANTY
Black & Decker (U.S.) Inc. warrants this
product for two years against any defects
in material or workmanship. The defective
product will be replaced or repaired at no
charge in either of two ways. The first, which
will result in exchanges only, is to return
the product to the retailer from whom it
was purchased (provided that the store is
a participating retailer). Returns should be
made within the time period of the retailer’s
policy for exchanges (usually 30 to 90 days
after the sale). Proof of purchase may be
required. Please check with the retailer for
their specific return policy regarding returns
that are beyond the time set for exchanges.
The second option is to take or send the
product (prepaid) to a
BLACK+DECKER
owned or authorized Service Center for
repair or replacement at our option. Proof of
purchase may be required.
This warranty does not apply to accessories.
This warranty gives you specific legal rights
and you may have other rights which vary
from state to state or province to province.
Should you have any questions, contact the
manager of your nearest BLACK+DECKER
Service Center. This product is not intended
for commercial use.
FREE WARNING LABEL REPLACEMENT:
If your warning labels become illegible or
are missing, call 1-800-544-6986 for a free
replacement.
LATIN AMERICA: This warranty does not
apply to products sold in Latin America.
For products sold in Latin America, check
country specific warranty information
contained in the packaging, call the local
company or see the website for warranty
information.
Imported by
Black & Decker (U.S.) Inc.,
701 E. Joppa Rd.
Towson, MD 21286 U.S.A.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
• Light will not illuminate • Battery pack not installed properly. • Check battery pack
installation.
• Battery pack not charged. • Check battery pack
charging requirements.
• Battery pack will not charge. • Battery pack not inserted into charger. • Insert battery pack into
charger until LED illuminates.
• Charger not plugged in. • Plug charger into a
working outlet. Refer to
“Important Charging Notes”
for more details.
• Surrounding air temperature • Move charger and battery
too hot or too cold. pack to a surrounding air
temperature of above
40 degrees F (4,5°C) or
below 105 degrees F
(+40,5°C).
• Unit shuts off abruptly. • Battery pack has reached its • Allow battery pack to cool
maximum thermal limit. down.
• Out of charge. ( To • Place on charger and
maximize the life of the allow to charge.
battery pack it is designed
to shutoff abruptly when
the charge is depleted.)
For assistance with your product, visit our website www.blackanddecker.com for the
location of the service center nearest you or call the
BLACK+DECKER help line at
1-800-544-6986.