Specifications

DVI Switch

ASCII ‘C’ or ‘c’ (Hex 43/63 or Decimal 67/99)

Displays the menu. The device will respond with:

MENU - Version 1.0

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1 = PC 1 Input | B = Blank

2 = PC 2 Input | U = Un-blank

A = Auto mode | E = Enable boost

M = Manual mode | D = Disable boost

P = PC 1 priority | R = Report

N = No priority | F = Factory Defaults

| C = Command menu

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5.0 Troubleshooting

5.1 Calling Black Box

If you determine that your switcher is malfunctioning, do not attempt to

repair the unit. Contact Black Box Tech. Support at 724-746-5500.

Before you do, make a record of the history of the problem. We will be

able to provide more efficient and accurate assistance if you have a

complete description, including:

• The nature and duration of the problem;

• The components involved in the problem—that is, what type

of cable, makes and models of computers and monitors, etc.

• The results of any testing you’ve already done.

5.2 Shipping and Packaging

If you need to transport or ship your Switcher:

• Package it carefully. We recommend that you use the original

container.

• Before you ship the unit back to Black Box for repair or

return, contact us to get a Return Authorization (RA) number.