November 2009 CAT5 KVM Micro Extender ACU3001A ACU3009A ACU3022A ACU1007A ACUMREM ACUWREM ACU1006MRA ACU1006MRVA
THE SERVSWITCH™ FAMILY Welcome to the ServSwitch™ Family! Thank you for purchasing a BLACK BOX® ServSwitch™ Brand CAT5 KVM Micro Extender model! We appreciate your business, and we think you’ll appreciate the many ways that your enhanced keyboard/video/mouse system will save you money, time, and effort. That’s because our ServSwitch family is all about breaking away from the traditional, expensive model of computer management.
THE SERVSWITCH™ FAMILY Copyrights and Trademarks ©2002/9. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer. Information in this document is subject to change without notice and the manufacturer shall not be liable for any direct, indirect, special, incidental or consequential damages in connection with the use of this material.
FCC/CDC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION AND CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO-FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
DECLARATION OF CONFORMITY EUROPEAN UNION COMPLIANCE STATEMENT WARNING! This is a class A product. In a domestic environment, this product may cause radio interference, in which case the user might be required to take adequate remedial measures. This product complies with the following harmonized standards for Information Technology Equipment: EN55022:2006 (Class A), EN55024:1998 + A1:2001 + A2:2003. To maintain compliance the use of correctly installed shielded (STP/FTP) interconnection cable is advised.
NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. Todas las instrucciones de operación y uso deben ser seguidas. 5.
NOM STATEMENT 14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante. 15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia. 16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo. 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación. 18.
SAFETY PRECAUTIONS AND INSTALLATION GUIDELINES Safety Precautions and Installation Guidelines To ensure reliable and safe long-term operation please note the following installation guidelines: • Do not use to link between buildings. • Only use in dry, indoor environments. • If the building has 3-phase AC power, try to ensure that equipment connected to the Local and Remote Units is on the same phase. • Try not to route the CATx link cable alongside power cables.
CONTENTS Contents 1. Quick Setup 1.1 Command Summary 2. Overview 2.1 2.2 2.3 2.4 2.5 2.6 Introduction Glossary Features Product Range Compatibility How to Use This Guide 3. Installation 3.1 3.2 3.3 3.4 3.5 3.6 Package Contents Interconnection Cable Requirements Remote Unit Installation Connecting the Remote Unit Local Unit Installation Connection to Local Hubs 4. Remote Unit Operation 4.1 4.2 Operating Standard Units Operating Audio/Serial Remote Units 5. Local Unit Operation 5.1 5.
CONTENTS Appendix A: Example Applications 39 Appendix B: Audio/Serial Ports 44 Appendix C: Calling Black Box 46 Appendix D: Specifications 47 9
QUICK SETUP 1. Quick Setup This section briefly describes how to install your KVM Micro extender system and optimize the video signals. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual. Set Video Distance DIP Switch Set DIP switch 1 on base of Remote Unit to position for Interconnect cable length (see page 20): <25m OFF (default) 25-50m ON No Scroll Lock Function Micro-Extender redefines Scroll Lock key for system use.
QUICK SETUP 1.
OVERVIEW 2. Overview 2.1 Introduction TheServSwitch™ Brand CAT5 KVM Micro Extender products described in this manual enable high-resolution video, PS/2 keyboard and mouse and, optionally, stereo audio and serial port signals to be communicated up to 150 ft (50m) over CATx (Category 5, 5e, 6 or higher) cable. A basic KVM extension system comprises a Local Unit (transmitter) and a Remote Unit (receiver).
OVERVIEW local Access ACU3009A only. Local Unit KVM extension over CATx cables up to 150 ft (50m).
OVERVIEW 2.3 Features All members of the ServSwitch™ Brand CAT5 KVM Micro Extender product family offer the following features: • Support for high video resolution over extended distances: 1280x1024@75Hz up to 150 ft (50m). • Video equalization circuitry compensates for loss of image quality over extended cable lengths. • Fully buffered signals to ensure consistent remote operation of your PC.
OVERVIEW 2.
OVERVIEW 2.5 Compatibility Interface Compatibility • PS/2 Keyboard: Compatible with all standard keyboards. Certain keyboards with enhanced features may also be supported with custom firmware. • PS/2 Mouse: Compatible with all standard 2-button, 3-button and wheel mice. To connect to a PC that does not have a PS/2 mouse port, an active serial converter is required - Model: AC244A. • Audio: Input and output are line-level. Amplified speakers are required.
OVERVIEW 2.6 How to Use This Guide This guide describes the installation and configuration of Standard and Audio/Serial members of the ServSwitch™ Brand CAT5 KVM Micro Extender range. Although the connection and operation of these systems is relatively straightforward, you should consider the following before getting started: Connection & Compatibility If you have purchased an Extender kit, this will contain all the cables required to connect the Local Unit to your PC or KVM switch.
INSTALLATION 3. Installation For first-time users, we recommend that you carry out a test placement, confined to a single room, before commencing full installation. This will allow you to identify and solve any cabling problems, and experiment with the KVM Micro Extender system more conveniently. 3.1 Package Contents You should receive the following items in your extender package. If anything is missing, please refer to Appendix C: Calling Black Box, page 46. • Micro Extender Remote Unit (or Hub).
INSTALLATION 3.2 Interconnection Cable Requirements To connect the Local and Remote Units you will need CATx (any category 5, 5e, 6 or higher) cable terminated with RJ45 plugs. Please note that shielded cable is advised to maintain regulatory EMC compliance. Interconnect cables must be solid-core type. Stranded patch cable will give poor results over longer distances. The pairing of the cable and pinning of its connectors should normally be in accordance with EIA-568B.
INSTALLATION 3.3 Remote Unit Installation Setting the Cable Length Jumpers If your application uses a CATx cable less than 80 ft (25m) in length, or you have an ACU1007A, you can continue to the next section. Remote Units incorporate video equalization circuitry, allowing you to compensate for the loss in image quality that occurs when video signals are transmitted along CATx cables.
INSTALLATION 3.4 Connecting the Remote Unit To install a Remote Unit: 1. Switch off all devices. 2. Connect your keyboard, monitor(s) and mouse to the Remote Unit/Hub port as shown in Figure 2 (Standard) and Figure 3 (Serial/Audio). These ports may also be attached to the CPU side of a KVM switch in order to have a remote CPU. However, if you are attempting to use the extender between cascaded KVM switches this may not work. Please contact Technical Support to discuss your application. 3.
INSTALLATION Connect PS/2 mouse. Figure 2 Connect to monitor. Standard Remote Unit/Hub Port – rear view (ACUMREM, ACU3001A, ACU3009A, ACU1006MRA) Connect PS/2 mouse. Figure 2A Connect PS/2 keyboard. Connect PS/2 keyboard.
INSTALLATION Connect to speakers. Connect to microphone. Connect PS/2 mouse. Figure 3 Connect to serial device, for example, a touch screen. Connect PS/2 keyboard. Audio Remote Unit/Hub Port– rear view (ACUWREM, ACU3022A, ACU1006MRVA) Interconnect – carries video and data signals. Connect to Interconnect port on Local Unit using CATx cable. Figure 4 Connect to monitor. Connect to approved power supply.
INSTALLATION 3.5 Local Unit Installation To install a Local Unit: 1. Switch off the PC and any peripheral devices before connection. 2. Using the supplied CPU KVM cable(s), connect the keyboard, monitor(s) and mouse connectors on the computer (or KVM switch) to the corresponding connectors on the Local Unit as shown in Figure 5 (Standard) and Figure 6 (Audio/Serial). Ensure that you attach the keyboard and mouse connectors to the correct ports.
INSTALLATION ACU3009A only Connect to local PS/2 keyboard and mouse. Connect to local monitor. Connect to computer’s video output, PS/2 keyboard and mouse ports using 3-in-1 CPU KVM cable. ACU3001A and ACU3009A Figure 5 ACU3001A and ACU3009A Local Units - rear view Connect to CPU PS/2 mouse port. Figure 5A Connect to CPU PS/2 keyboard port.
INSTALLATION Connect to speakers. Connect to microphone. Connect to serial device, for example, a touch screen. Connect to computer’s video output, PS/2 keyboard and mouse ports using 3-in-1 CPU KVM cable. Figure 6 ACU3022A Local Unit - rear view INTERCONNECT – carries video and data signals. Connect to CATx cable connected to INTERCONNECT on Remote Unit.
INSTALLATION 3.6 Connection to Local Hubs Micro Extender Remote Units/Hubs are compatible with ServSwitch™ Brand CAT5 KVM Extender Local Hubs belonging to the same family: Remote Units Compatible Local Rack Hubs ACU3001A, ACU3009A, ACUMREM, ACU1006MRA ACU1006RA, ACU1006DRA, ACU1012RA ACU3022A, ACUWREM, ACU1006MRVA ACU1006VRA, ACU1006DVRA A simple example of the use of a Local Hub unit, in which an ACUMREM Remote Unit is connected to each hub port, is shown in Figure 8.
INSTALLATION Figure 8 Simple system using ACU1006RA Hub and ACUMREM Remote Units 28
REMOTE UNIT OPERATION 4. Remote Unit Operation The operation of Standard and Audio/Serial Remote Units is slightly different. Please read the section appropriate to your system. For information about serial/audio port operation, see Appendix B: Audio/Serial Ports, page 44. 4.
REMOTE UNIT OPERATION You can restore normal Scroll Lock activity by setting switch 2 on the DIP switch block to ON. If you do this on a Dual Access system (ACU3009A, for example): • Private Mode operation is disabled. • To reset the keyboard and mouse, you will need to re-power the Remote Unit or hot-plug the keyboard and mouse on the Local Unit. 4.
REMOTE UNIT OPERATION Hot Key Commands After pressing the initial ‘hot’ key on the remote keyboard, you can issue a number of commands by pressing additional keys. These commands allow you to reset the keyboard and/or mouse. Command Key Sequence Reset Keyboard and Mouse Reset the remote console’s keyboard and mouse. You may need to do this if you have plugged a keyboard or mouse into a powered Remote Unit and it has not initialized correctly.
LOCAL UNIT OPERATION 5. Local Unit Operation 5.1 Overview You need to read this section if you have purchased an extender system kit containing both a Local and Remote Unit. For more information about serial/audio port operation, Appendix B: Audio/Serial Ports, page 44. Keyboard and Mouse Emulation Local Units have keyboard and mouse emulation.
LOCAL UNIT OPERATION 5.2 Operation of Dual Access Local Units Micro Extender kit: ACU3009A only Dual Access operates on a first-come, first-served basis. When one console is in use, the system blocks out the other console until there is no keyboard or mouse use at the active console for 2 seconds. Thereafter, any keyboard or mouse action at the other console switches console activity.
LOCAL UNIT OPERATION Command Summary On a dual access system, you can issue the following commands at the local console: Command Key Sequence Activate Console Any key or mouse action Gain control of CPU from remote console. Only operates if remote console has been inactive for at least 2s. Start/End Private Mode Start/End ‘Private Mode’ at local console. This prevents the remote console from being used even if the inactivity timeout period expires.
TROUBLESHOOTING & FAQ 6. Troubleshooting & FAQ 6.1 Video The image is not sharp, or is badly smeared. Check that the cable length DIP switch is correct for the length of your Interconnect cable (see page 20). Check the Interconnect cable between the Remote and Local Units. Is it of the recommended type (see page 17)? Is it intact along its entire length and securely connected at both ends? Is it wired correctly? Ensure that all video connections throughout the system are attached securely.
TROUBLESHOOTING & FAQ Jitter is evident on video. Adjust the clock and/or phase on your flat-panel. Contact Technical Support if this fails to improve the situation. Are you testing a system using a coiled drum of CAT5 cable? Try uncoiling the cable. If this solves the video jitter, you should not have a problem after full installation. Can the extender be used with RGB video? Yes. 6.2 Audio The audio is very quiet.
TROUBLESHOOTING & FAQ 6.4 Keyboard & Mouse When I am typing, I get wrong or missing characters on the screen. Your keyboard may be in the wrong mode. Use the appropriate commands to reset the keyboard and mouse as described in the sections covering local and remote operation. The PC comes up with ‘keyboard error’. Press or . If the keyboard now operates correctly, you need to adjust the BIOS setup to disable keyboard testing during booting. The system does not detect a PS/2 mouse.
TROUBLESHOOTING & FAQ 6.5 General Questions Is it possible to use a cable longer than 50m? It might be possible to use a cable of up to 100m at lower resolutions. However, we do not recommend this and cannot guarantee that it will work. The ACU1007A will work with cables up to 300m in length. Can the micro extender be daisy chained? No, we do not recommend doing this. Which interconnection cable is best? The extender will operate with either shielded (STP/FTP) or unshielded (UTP) CAT5/5e cable.
APPENDIX A: EXAMPLE APPLICATIONS Appendix A: Example Applications This section illustrates four specific applications using ServSwitch™ Brand CAT5 KVM Micro Extender units: • Simple system using ACU1006VRA Hub and ACUWREM Remote Units to extend audio, serial and KVM for up to six PCs (Figure 9). • Six remote serial touch screens with local access through a KVM switch (Figure 10). • Integration of two ACU3009A kits with KVM matrix (Figure 11).
APPENDIX A: EXAMPLE APPLICATIONS ACU1006VRA Extender Hub Takes primary video, keyboard, mouse, audio and serial signals from each CPU (only two shown). ACUWREM Remote Units connect to KVM console, audio and serial devices.
APPENDIX A: EXAMPLE APPLICATIONS KVM Switch Local access ports connect to single KVM console through switch. ACU1006DVRA Extender Hub Takes KVM and serial signals from each CPU (only two shown). ACUWREM Remote Units connect to touch screens.
APPENDIX A: EXAMPLE APPLICATIONS KVM Switch 2 x ACU3009A kits Provides two local and two remote consoles.
APPENDIX A: EXAMPLE APPLICATIONS 5V PSU ACU1006RA Local Hub Takes primary video, keyboard, mouse, and secondary video from each CPU. 9V PSU ACU1006MRA Remote Hub Remote Hub connects to three dual head KVM consoles.
APPENDIX B: AUDIO/SERIAL PORTS Appendix B: Audio/Serial Ports Operation and Multi-Port Configuration This appendix describes audio & serial interface operation for the following CATx KVM Micro Extenders: • ACU3022A • ACUWREM • ACU1006MRVA These extender products contain daughter boards that allow bi-directional stereo audio and a full-duplex serial data link to be sent across the CATx interconnection cable in addition to PS/2 keyboard, mouse and video.
APPENDIX B: AUDIO/SERIAL PORTS Audio Interface Set Up and Operation The audio interface is line-level and is designed to take the output from a sound card (or other line-level) source and be connected to a set of powered speakers at the other end of the link. Stereo audio may be transmitted either way across the link (simultaneously). No setup is required unless a microphone is connected to the Remote Unit.
APPENDIX C: CALLING BLACK BOX Appendix C: Calling Black Box If you determine that your ServSwitch™ Brand CAT5 KVM Micro Extender is malfunctioning, do not attempt to alter or repair it. It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500. Before you do, make a record of the history of the problem.
APPENDIX D: SPECIFICATIONS Appendix D: Specifications Video Maximum Resolution 1600x1200@60Hz up to 30m 1280x1024@75Hz up to 50m Operation at higher resolutions/refresh rates may be possible at shorter distances Video Compatibility VGA to UXGA, RGB Video I/O 0.
APPENDIX D: SPECIFICATIONS Serial Interface Max Baud Rate Supported 19.2K Baud Serial Data Format Transparent Signals Transferred TX, RX, RTS, CTS, DTR, DSR Local Unit Connector DB9 Female (DCE) Remote Unit Connector DB9 Male (DTE) Audio Interface Description Bi-directional stereo audio link Transmission method Digitized virtually CD quality audio (16-bit, 38.4kHz) Signal levels Line level (4 Volts Pk-Pk maximum) Input Impedance 47kΩ Local Unit Connectors 2x3.
APPENDIX D: SPECIFICATIONS Size and Shipping Weight ACUMREM Remote Unit: 3.3”x4.3”x1.0” (84x110x26mm) Shipping Weight: 0.74 Kg ACUWREM Remote Unit: 3.3”x4.3”x1.7” (84x110x44mm) Shipping Weight: 0.85 Kg ACU1007A Local Unit: 3.3”x4.3”x1.0” (84x110x26mm) Remote Unit: 3.3”x4.3”x1.0” (84x110x26mm) Shipping Weight: 1.20 Kg ACU3001A Local Unit: 3.3”x4.3”x1.0” (84x110x26mm) Remote Unit: 3.3”x4.3”x1.0” (84x110x26mm) Shipping Weight: 1.30 Kg ACU3009A Local Unit: 3.3”x4.3”x1.7” (84x110x44mm) Remote Unit: 3.
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Customer Support Information: Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) For FREE Technical Support 24 hours a day, 7 days a week, call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Dr., Lawrence, PA 15055-1018 World-Wide Web: www.blackbox.com • Email: info@blackbox.com © Copyright 2009. Black Box Corporation. All rights reserved.
