ACX048 ACX080 ACX160 ACX288 ACXIO8-C ACXIO8-SM ACXIO8-SPF ACX288-CTL ACXSFPC ACXSFPS ACX080-PS ACX160-PS ACX288-PS ACXC16 ACXC32 ACXC48 ServSwitch™ DKM FX and DKM FX Compact Provides flexible and super-fast crosspoint BLACK BOX switching of Full HD video in KVM enterprises. ® Customer Support Information Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S.
Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. IBM is a registered trademark of International Business Machines Corporation. Java is a registered trademark of Oracle Corporation. TOSLINK is a registered trademark of Toshiba Corporation.
FCC and IC RFI Statements/NOM Statement FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
NOM Statement 4. Todas las instrucciones de operación y uso deben ser seguidas. 5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc. 6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante. 7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante. 8.
NOM Statement 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación. 18.
Safety Instructions Safety Instructions For reliable and safe long-term operation of your ServSwitch DKM FX, follow these guidelines: Installation • Only use in dry, indoor environments. • The ServSwitch DKM FX and the power supply units can get warm. Don’t put them in an enclosed space without any airflow. • Do not obscure ventilation holes. • Only use power supplies originally supplied with the product or manufacturerapproved replacements.
Table of Contents Chapter Page 1. Specifications..........................................................................................11 1.1 Interfaces..........................................................................................11 1.1.1 DVI-D Single Link...................................................................11 1.1.2 USB HID.................................................................................11 1.1.3 RJ-45 (Network).........................................
Table of Contents Chapter Page 2.5.6 ServSwitch DKM FX Compact 32-Port.................................. 28 2.5.7 ServSwitch DKM FX Compact 16-Port.................................. 29 2.6 Diagnostics and Status.................................................................... 30 2.6.1 Status LEDs............................................................................ 30 2.6.2 Port Status............................................................................. 38 2.6.
Table of Contents Chapter Page 4.5 User Settings.................................................................................... 96 4.5.1 User Data.............................................................................. 96 4.5.2 Favorites List Users.............................................................. 100 4.5.3 User Macros.........................................................................103 4.6 Extender Settings..........................................................
Table of Contents 5.3 5.4 5.5 5.6 5.7 Extended Switching......................................................................151 USB 2.0 Switching........................................................................157 Presets .........................................................................................157 Serial Interface..............................................................................159 Power On and Power Down Functions.........................................159 5.
Chapter 1: Specifications 1. Specifications 1.1 Interfaces 1.1.1 DVI-D Single Link The video interface supports the DVI-D protocol. All signals that comply with DVI-D single-link standard can be transmitted. This includes, for example, monitor resolutions such as 1920 x 1200 @ 60 Hz, Full HD (1080p), or 2K HD (up to 2048 x 1152). Data rate is limited to 165 MPixel/s. 1.1.2 USB HID Devices with USB HID interface support a maximum of two devices with USB HID protocol.
Chapter 1: Specifications 1.1.4 RS-232 (Serial) The communication takes place with a transmission speed of up to 115.2 kbps, regardless of the file format, eight data bits and a stop bit, but without a parity bit. Limited hardware handshake (DSR) is possible. 1.1.5 RJ-45 (Interconnect) CATx device communication requires a 1000BASE-T connection. Connector wiring must comply with EIA/TIA-568-B (1000BASE-T), with RJ-45 connectors at both ends. All four wire pairs are used. 1.1.
Chapter 1: Specifications Table 1-1. CATx interconnect cable. Cable Type Description CATx solid-core 24 AWG cable This S/UTP (CAT5e) cable confoms to EIA/TIA-568-B. Uses four pairs of 24 AWG wires. Connects according to EIA/TIA-568-B (1000BASE-T). CATx solid-core 26/8 AWG cable This S/UTP (CAT5e) cable confoms to EIA/TIA-568-B. Uses four pairs of 26/8 AWG wires. Connects according to EIA/TIA-568-B (1000BASE-T).
Chapter 1: Specifications Table 1-4. Maximum acceptable fiber cable length. Cable Type Distance Single-mode 9-µm 32,800 ft. (10,000 m) Multimode 50-µm (OM3) 3280 ft. (1000 m) Multimode 50-µm 1300 ft. (400 m) Multimode 62.5µm 650 ft. (200 m) NOTE: I f you use single-mode SFPs with multimode fiber optic cable, you can double the maximum acceptable cable length. Type of Connector The fiber cable uses LC connectors. 1.2.3 Coaxial NOTE: A point-to-point connection is necessary. Table 1-5.
Chapter 1: Specifications 1.3 Supported Peripherals You can use the KVM extenders described in Tables 1-7 and 1-8 with the ServSwitch DKM FX: Table 1-7. KVM extender with CATx connection. Product Code Description ACX1T-11-C KVM CPU unit, single-head, 2x USB HID ACX1R-11-C KVM CON unit, single-head, 2x USB HID ACX1T-11V-C KVM CPU unit, single-head, DVI-I input (VGA), 2x USB HID ACX1R-11V-C KVM CON unit, single-head, IR receiver, 2x USB HID Table 1-8.
Chapter 1: Specifications Table 1-9. DVI-D single-link connector pinout. Pin Signal Pin Signal Pin Signal 1 T.M.D.S. data 2- 9 T.M.D.S. data 1- 17 T.M.D.S. data 0- 2 T.M.D.S. data 2+ 10 T.M.D.S. data 1+ 18 T.M.D.S. data 0+ 3 T.M.D.S. data 2 GND 11 T.M.D.S. data 1 GND 19 T.M.D.S. data 0 GND 4 Not connnected 12 Not connected 20 Not connected 5 Not connected 13 Not connected 21 Not connected 6 DDC input (SCL) 14 +5 VDC high impedance 22 T.M.D.S.
Chapter 1: Specifications Table 1-12. RJ-45 connector. Picture Pin Signal Color Signal 1 D1+ 5 Not connected 2 D1- 6 D2- 3 D2+ 7 Not connected 4 Not connected 8 Not connected 1.4.2 I/O Board CATx Table 1-13. RJ-45 CATx connector. Picture Pin Signal Color Signal 1 D1+ 5 D3- 2 D1- 6 D2- 3 D2+ 7 D4+ 4 D3+ 8 D4- 1.4.3 I/O Board SFP Table 1-14. RJ-45 connector. Picture Diode Signal 1 Data OUT 2 Data IN 1.4.4 I/O Board SDI Table 1-15. RJ-45 connector.
Chapter 1: Specifications 1.5 Power Supply Power — ACXC48, ACXC32, ACXC16: 90–240 VAC, 50–60 Hz internal power supply; All other models: Voltage: 100–240 VAC, 50–60 Hz; ACX288, ACX288-PS: 202 W max. without I/O boards; ACX160, ACX160-PS: 188 W max. without I/O boards; ACX080, ACX080-PS: 99 W max. without I/O boards; ACX048: 94 W max. without I/O boards; I/O boards (ACXI08-C, ACXI08-SM, ACXI08-SPF): 13 W max. 1.
Chapter 2: Overview 2. Overview 2.1 Description 2.1.1 Application The ServSwitch DKM FX is used to establish connections from consoles (monitor, keyboard, mouse, and other peripheral devices) to various sources (computer, CPU). In a maximum configuration, up to 288 independent ports can be defined and switched either as a console or a CPU. The ServSwitch DKM FX Compact is used to establish connections from consoles (monitor, keyboard, mouse, and other peripheral devices) to various sources (computer, CPU).
Chapter 2: Overview 2.2 System Overview A ServSwitch DKM FX system consists of a ServSwitch DKM FX or DKM FX Compact and, for KVM applications, one or more CPU units/CON units. The ServSwitch connects to the CPU units/CON units by interconnect cables or is connected directly to the video devices when used as a video matrix. The CPU units connect directly to the sources (computer, CPU), using the included cables. Monitor(s), keyboard, and mouse connect to the CON units.
Chapter 2: Overview See Section 3.2 for installation examples. 2.3 Available Products Table 2-3. Available products.
Chapter 2: Overview ACX048, ACX80 ACX160, ACX288: • (1) ServSwitch DKM FX (ACX048, ACX080, ACX160, or ACX288) • (1) power cord per built-in power supply unit • (1) DKM FX controller card • (1) serial control cable • (1) set of mounting accessories • This users’ manual in PDF format and Java tool on CD-ROM • (1) cross-wired CATx network cable ACXC16, ACXC32, ACXC48: • (1) ServSwitch DKM FX Compact (ACXC16, ACXC32, or ACXC48) • (2) U.S.
Chapter 2: Overview 2.5 Device Views In Sections 2.5.1 through 2.5.4, Figures 2-2 through 2-5 illustrate the ServSwitch DKM FX chassis models. Tables 2-4 through 2-7 describe their components. 2.5.1 ServSwitch DKM FX 288-Port 1 2 3 4 5 6 7 8 Figure 2-2. Front view, ACX288. 724-746-5500 | blackbox.
Chapter 2: Overview Table 2-4. ACX288 components. Number Component 1 Slot for Power Supply Unit 1 2 Slot for Fan Tray 1 3 Slot for Power Supply Unit 2 4 Slot for Fan Tray 2 5 Slot for I/O Boards 1–36 6 Slot for Power Supply Unit 3 7 Slot for CPU board 8 Grounding 2.5.2 ServSwitch DKM FX 160-Port 1 2 3 4 5 6 7 8 Figure 2-3. Front view, ACX160. Page 24 724-746-5500 | blackbox.
Chapter 2: Overview Table 2-5. ACX160 components. Number Component 1 Slot for Power Supply Unit 1 2 Slot for Fan Tray 1 3 Slot for Power Supply Unit 2 4 Slot for Fan Tray 2 5 Slot for I/O Boards 1–36 6 Slot for Power Supply Unit 3 7 Slot for CPU board 8 Grounding 2.5.3 ServSwitch DKM FX 80-Port 1 2 3 4 5 6 7 Figure 2-4. Front view, ACX080. Table 2-6. ACX080 components.
Chapter 2: Overview 2.5.4 ServSwitch DKM FX 48-Port 1 2 3 4 5 6 7 Figure 2-5. Front view, ACX048. Table 2-7. ACX048 components. Number Component 1 Slot for fan tray 2 Slot for Power Supply Unit 1 3 Slot for I/O Boards 1–10 4 Slot for Power Supply Unit 2 5 Slot for CPU board 6 Slot for air filter 7 Slot for Fan Tray 2 In Sections 2.5.5 through 2.5.7, Figures 2-6 through 2-11 illustrate the ServSwitch DKM FX Compact models. Tables 2-8 through 2-13 describe their components. 2.5.
Chapter 2: Overview Table 2-8. ACXC48 front-panel components. 1 Number Component 1 I/O ports 1–16 2 I/O ports 17–32 3 I/O ports 33–48 4 Serial connection (RJ-45) 5 Network connection (RJ-45) 2 3 Figure 2-7. Back view, ACXC48. Table 2-9. ACXC48 back-panel components. Number Component 1 Power supply unit 1 2 Power supply unit 2 3 Grounding 724-746-5500 | blackbox.
Chapter 2: Overview 2.5.6 ServSwitch DKM FX Compact 32-Port 1 2 34 Figure 2-8. Front view, ACXC32. Table 2-10. ACXC32 components. 1 Number Component 1 I/O ports 1–16 2 I/O ports 17–32 3 Serial connection (RJ-45) 4 Network connection (RJ-45) 2 3 Figure 2-9. Back view, ACXC32. Table 2-11. ACXC32 back-panel components. Page 28 Number Component 1 Power supply unit 1 2 Power supply unit 2 3 Grounding 724-746-5500 | blackbox.
Chapter 2: Overview 2.5.7 ServSwitch DKM FX Compact 16-Port 1 23 Figure 2-10. Front view, ACXC16. Table 2-12. ACXC16 components. 1 Number Component 1 I/O ports 1–16 2 Serial connection (RJ-45) 3 Network connection (RJ-45) 2 3 Figure 2-11. Back view, ACXC16. Table 2-13. ACXC16 back-panel components. Number Component 1 Power supply unit 1 2 Power supply unit 2 3 Grounding 724-746-5500 | blackbox.
Chapter 2: Overview 2.6 Diagnostics and Status 2.6.1 Status LEDs The ServSwitch DKM FX and DKM FX Compact LED indicators are shown in Figures 2-12 through 2-22, and described in Tables 2-14 through 2-25. 1 2 Figure 2-12. CPU board, front view. Page 30 724-746-5500 | blackbox.
Chapter 2: Overview Table 2-14. Status LEDs on the CPU board.
Chapter 2: Overview Table 2-15. Status LEDs on the I/O boards.
Chapter 2: Overview 1 2 3 Figure 2-15. Status LEDs on the fan tray. Table 2-17. Status LEDs on the fan tray. Number LED Status Description 1 Status 1 (green) On Operating condition 2 Status 2 (blue) Off Operating condition On Error indication 3 Hot swap (blue) Off Hot swap option deactivated On Hot swap option activated 1 23 Figure 2-16. Status LEDs on the power supply unit (ACX288-PS or ACX160-PS). 724-746-5500 | blackbox.
Chapter 2: Overview Table 2-18. Status LEDs on the power supply unit (ACX288-PS or ACX160-PS). Number LED Status Description 1 AC input OK (green) On Operating condition 2 DC output OK (green) On Operating condition 3 O/T (yellow) Off Normal temperature On High temperature 1 Figure 2-17. Status LEDs on the power supply unit (ACX080-PS). Table 2-19. Status LEDs on the power supply unit (ACX080-PS).
Chapter 2: Overview Table 2-20. Status LEDs on the ACXC16, ACXC32, and ACXC48.
Chapter 2: Overview I/O Port LEDs on the ACXC16, ACXC32, and ACXC48 12 Figure 2-20. I/O port LEDs on ACXC16, ACXC32, and ACXC48. Table 2-22. I/O port LEDs on ACXC16, ACXC32, and ACXC48. Number LED 1 Link status port 1 2 Link status port 2 Table 2-23. Status LEDs at the ports of the ACXC16, ACXC32, and ACXC48 I/O boards.
Chapter 2: Overview Table 2-24. Power supply unit LEDs of the ACXC16, ACXC32, and ACXC48 I/O boards. Number 1 2 LED Status Description Status PSU 1 (green) On Operating condition Off Power supply unit off Status PSU 2 (green) On Operating condition Off Power supply unit off Fan Tray Status LEDs on ACXC16, ACXC32, and ACXC48 12 12 Figure 2-22. Fan Tray Status LEDs on ACXC16, ACXC32, and ACXC48. Table 2-25. Fan Tray Status LEDs on the ACXC16, ACXC32, and ACXC48.
Chapter 2: Overview 2.6.2 Port Status The connections and the switching status between the various consoles and CPUs are shown in this menu. You can access the menu in two ways: OSD or Java. Figure 2-23. OSD and Java icons. OSD An on-screen display (abbreviated OSD) is an image superimposed on a screen picture, commonly used by modern television sets, VCRs, and DVD players to display information such as volume, channel, and time.
Chapter 2: Overview Figure 2-25. Menu Status—Matrix View screen, Example #1. Table 2-26. Connection status. Color Description Gray Port not connected Yellow Video connection Green KVM connection Red Faulty Port The symbol in Table 2-27 indicates the extender that is recognized and defined at a certain port. 724-746-5500 | blackbox.
Chapter 2: Overview Table 2-27. Extender recognized. Symbol Description Port connected to a CPU unit Port connected to a CON unit Port connected to a USB 2.0 CPU unit Port connected t a USB 2.0 CON unit Port is configured as a CON port for customer-specific applications. Port is configured as a CPU port for customer-specific applications. • Red framed ports are defined as “fixed” (for example, for USB 2.0 connections). • The port with four static blue squares is currently selected.
Chapter 2: Overview Table 2-28. Extender information. Symbol Description Extender name Name of the selected extenders Extender type Type of the selected extender Port ID Number of the selected port Device name Name of the connected console or CPU Connections Listing of assigned connections to the marked port (full access or video access) NOTE: To open the context menu for the currently selected port with further functions, press the right mouse button.
Chapter 2: Overview 2.6.3 Extender OSD All extenders used with the matrix switch have an individual OSD to display the connection status of the console. Figure 2-26. Example view of extender OSD. Table 2-30. Extender OSD information. Field Description CON Name of the extender’s individual console CPU Name of the currently connected CPU Full Access: The extender’s indivdual console has a KVM connection to the displayed CPU.
Chapter 2: Overview NOTE: If the Mouse Connect or Keyboard Connect options are used, the name of the console with keyboard/mouse control will be displayed at those consoles that do not have K/M control at the moment. The console is displayed in yellow under “Access.” 2.6.4 Network Status The current network configuration is shown in this menu. You can access the menu via OSD or Java: Figure 2-27. OSD and Java icons. OSD Select “Status > Network” in the main menu. Figure 2-28. Status—Network screen.
Chapter 2: Overview The following information is shown in the Network Status menu: Table 2-31. Network status. Field Description DHCP Information if the network settings are applied dynamically.
Chapter 2: Overview 2. Use the left-mouse button to click on the network port of the CPU board. The corresponding network status will be shown in the right part of the working area. 2.6.5 Firmware Status The current firmware status of the installed boards is shown in this menu. You can access the menu via OSD or Java: Figure 2-30. OSD and Java icons. Figure 2-31. Menu status—firmware. 724-746-5500 | blackbox.
Chapter 2: Overview Table 2-32. Menu status—firmware. Field Description Name Description of the modules Type Type number Ports Number of ports Version Complete description of the firmware version Date Date of the firmware version Status Module status Java Tool 1. Select Status > Slot Table in the task area. Figure 2-32. Menu Status—Slot Table. 2. To read the firmware status and store it locally (file extension .dtf), select “Switch > Save Firmware Status to File....” 3.
Chapter 2: Overview Click on the plus resp. minus symbol in the upper right corner of the working area to expand and retract all module information with one click of the left-mouse button. 2.6.6 Firmware Status Extender The current firmware status of the connected extenders is shown in this menu. To access the menu, use the Java tool. Figure 2-33. Java Tool icon. The following information is shown in this menu: Table 2-33. Menu status—firmware status extender.
Chapter 2: Overview Select “Status >EXT Firmware” in the task area. Figure 2-34. Menu status—EXT firmware. 2.7 Trace Function All events—for example, activities and switching operations of the ServSwitch DKM FX—are logged and displayed in this menu. This function is used for diagnostic purposes. You can request various trace views in the menu: Figure 2-35. OSD icon. The following information is shown in this menu: Table 2-34. Trace menu function.
Chapter 2: Overview Trace possibilities • Select “Status > Trace IO Board” in the main menu to check the events on your current I/O boards. • Select “Status > Trace Matrix” to check the ServSwitch DKM FX events. 2.8 Syslog Monitoring This menu logs matrix activities, switching operations, and the surveillance of function-critical components (such as fans or power supply units). Click on the Java icon to access the menu: Figure 2-36. Java icon.
Chapter 2: Overview Logging system activities start when opening the Monitoring menu, and remain active until the appropriate tab is closed. During logging, the activities are written continuously into logging files and stored locally. This process can be set with various options. Options Select Extras > Options in the menu bar and open the Syslog tab. The following options are available: Table 2-35. Syslog options. Option Description Log File Directory Default directory to store the log files.
Chapter 2: Overview The following filter options are available: Table 2-36. Filter options. Option Description Date Messages of a defined range will be filtered. Facility Messages of a defined facility will be filtered. Severity Messages of a defined severity will be filtered. Host Messages of a defined host will be filtered. Message Messages with defined text parts will be filtered. NOTE: Filter options are not valid within the locally stored log files.
Chapter 2: Overview 2. Set the option SNMP Agent to “Y” (Yes) under Network Services. Activating this option grants permission to run an active query of the SNMP agent. 3. Set the IP address of the SNMP server under Network Services. This enables active sending of trap messages from the SNMP agent to the SNMP manager. Java Tool To activate SNMP via Java tool, follow these steps: 1. Select “System > Network” in the task area. 2. Activate the option SNMP Agent under SNMP.
Chapter 3: Installation 3. Installation 3.1 System Setup NOTE: If you are a first-time user, we recommend that you set up the system in the same room as a test setup. This will allow you to identify and solve any cabling problems, and experiment with your system more conveniently. Setup of the ServSwitch DKM FX 1. Install the CPU and I/O boards. 2. Connect the keyboard, mouse, and monitor to the CPU board of the ServSwitch DKM FX. 3. Connect the ServSwitch DKM FX to the power supply. 4.
Chapter 3: Installation 7. If you have a video matrix, connect the video source directly to the ServSwitch DKM FX by using the interconnect cables (coax, fiber). 8. Connect the 5-VDC power supply units to the CPU units. 9. Start the system. 3.2 Example Applications The ServSwitch DKM FX supports a flexible configuration of your system environment: For example, part of the ServSwitch DKM FX can be configured as a single-head workstation, part as dual-head, or quad-head, or even as a video ServSwitch DKM FX.
Chapter 3: Installation 3.2.1 KVM Matrix In single-head mode, up to 288 ports can be used either as an input or as an output port, depending on components and equipment. At the same time, all users have non-blocking access (user access is not limited by the activities of another user). 1 2 3 4 3 5 6 Figure 3-1. KVM using ServSwitch DKM FX application. Table 3-1. Single-head KVM matrix components.
Chapter 3: Installation 3.2.2 Video Matrix If you use the ServSwitch DKM FX as a video matrix, it can switch up to 288 input ports to up to 288 output ports, depending on components and equipment. 1 2 3 2 4 Figure 3-2. Video using ServSwitch DKM FX application. Table 3-2. Video matrix components. Number Description 1 Video sources, for example, an SDI camera 2 Interconnect cable 3 ServSwitch DKM FX 4 Video sinks, for example, a monitor 3.2.
Chapter 3: Installation If you send a switching command via the OSD, the slave matrices will also switch. NOTE: Switching of stacked devices might be delayed by several seconds. 1 2 3 4 6 3 7 8 Figure 3-3. Parallel operation (stacking) application. Table 3-3. Parallel operation (stacking) components.
Chapter 3: Installation 3.2.4 Cascading For applications that exceed the number of available ports, you can extend the system by cascading. In this case, the ServSwitch DKM FX devices are connected by “tie lines.” The tie lines are dynamically configured to support connections in both directions. 1 2 3 4 3 5 3 6 Figure 3-4. Cascading application. Table 3-4. Cascading components.
Chapter 4: Configuration 4. Configuration 4.1 Command Mode The ServSwitch DKM FX has a Command Mode that enables several functions via keyboard command during normal use. To enter Command Mode, use a hotkey sequence, and to exit Command Mode, press . While in Command Mode, the Shift and Scroll LEDs on the console keyboard will flash. NOTE: In Command Mode, normal keyboard and mouse operation will cease. Only selected keyboard commands are available.
Chapter 4: Configuration You can change the hotkey sequence to enter Command Mode. The following table lists the hotkey codes for the available key sequences: Table 4-2. Command mode components. Hotkey code Hotkey 1 + + 2 2x 3 2x 4 2x 5 2x 6 2x 7 2x 8 2x NOTE: In a combined KVM matrix/U-Switch configuration, choose different hotkeys for the KVM matrix and the U-Switch.
Chapter 4: Configuration 4.2.1 Control via OSD Figure 4-1. OSD icon. Via OSD (on-screen display), you set the configuration of the ServSwitch DKM FX operating system. The settings of the Configuration menu are described in this chapter. All other menus are described in later chapters. You can enter the OSD of the ServSwitch DKM FX: • via keyboard connected to the CPU board • via keyboard connected to a CON unit of an extender Entering OSD 1. Start Command Mode with the hotkey. 2. Press to open OSD.
Chapter 4: Configuration Menu Structure Figure 4-2. Menu structure. The general layout of the OSD is structured into three areas: • Upper status area (top-most two text lines) • Working area • Lower status area (lowest two text lines) Page 62 724-746-5500 | blackbox.
Chapter 4: Configuration Keyboard control You can select between the following keyboard commands: Table 4-3. Keyboard commands.
Chapter 4: Configuration Sorting Function You can sort lists and tables in the Java Tool. Table 4-4. Sorting functions.
Chapter 4: Configuration Access to the configuration menu requires administrator rights. User login is mandatory. Table 4-5. Menu login parameters. Field Input User admin Password admin NOTE: For security reasons, change the administrator password as soon as possible. 4.2.2 Control via Java Tool Figure 4-4. Java icon. Requirements If you want to use the Java tool, you need these items: • Computer with an executable Java tool and an installed Java Runtime Environment (JRE, version 1.
Chapter 4: Configuration Computer Connection to the ServSwitch DKM FX NOTE: For a direct connection between the computer and ServSwitch DKM FX, use a cross-wired network cable. F or a connection between the computer and ServSwitch DKM FX via switch or hub, use a straight-pinned network cable. Connect the network cable to the RJ-45 ports of the computer and CPU board of the ServSwitch DKM FX.
Chapter 4: Configuration NOTE: Up to 12 connections between the matrix and the Java tool can be established at the same time because available sockets are limited. Menu structure Figure 4-6. Example menu view (system-switch).
Chapter 4: Configuration The Java tool contains its own support function. You can activate or deactivate the integrated help texts in the working area of the Java tool by checking the box in the upper right corner. Mouse Control You can select between the following mouse commands: Table 4-6. Mouse commands.
Chapter 4: Configuration Table 4-7 (Continued). Keyboard commands. Function Keyboard command • Leave tables + + • Jump from tables into the previous filed NOTE: Various functions within the menus in the menu bar can be executed with the provided keyboard commands that are listed to the right of the respective menu item :(for example, press + to execute “Save”). Reload Options The information shown in the Java tool can be reloaded in different ways.
Chapter 4: Configuration Filter Function Lists and tables in the Java tool offer a filter function that enables a fast and smooth search. 1. To activate a filter, use the right-mouse button to click on the header of the column you want to filter and select Set Filter. 2. Write the word or part of a word you want to filter directly into the header. The filter results are shown immediately. 3.
Chapter 4: Configuration On-line Configuration Configurations and system settings can be also edited via the Java tool in On-line mode with an active connection between matrix and Java tool. Figure 4-7. Menu System—System Data. To edit a configuration in online mode, proceed as follows: 1. Select the menu item “Matrix > Activate Online Configuration Mode.” This setting will also be shown in the lower part of the working area. 2.
Chapter 4: Configuration The default settings parameters are: Table 4-8. Default settings. Option Description IP/Hostname Default IP address of the matrix required for connection. User Default user name used for connection. Configuration Directory Default directory for configuration files. Firmware Directory Default directory for update files. Status Directory Default directory for the firmware status. Import/Export Directory Default directory for import and export files.
Chapter 4: Configuration Figure 4-8. Menu File > Report. NOTE: The report function can be used in both On-line or Off-line mode of the Java tool. 4.2.3 Control via Serial Interface Figure 4-9. RS-232 icon. The ServSwitch DKM FX operating system offers various functions for operation via serial interface. There are telegrams for switching single or all connections available, both unidirectional and bidirectional.
Chapter 4: Configuration The ServSwitch DKM FX has an option that provides an echo of all affected switching operations via serial interface or network interface. It enables you to track the current configurations of the matrix at any time so you can update your own applications. You can also switch ServSwitch DKM FX clones as slaves (stacking) in parallel via a serial network interface. 4.3 Assignment The ServSwitch DKM FX enables you to create a console-specific or a CPU-specific assignment.
Chapter 4: Configuration OSD Select “Assignments > Virtual CPU Devices” in the main menu. Figure 4-11. Menu Assignments – Virtual CPU Devices. For an assignment, proceed as follows: 1. Select the virtual CPU in the list Virtual Devices that has to be assigned to a real CPU. 2. Press the “Edit” button. 3. Select the CPU in the list Real Devices that has to be assigned to the selected virtual CPU. 4. Press the “OK” button to confirm the assignment. The assignment will be done.
Chapter 4: Configuration Java Tool Select “Assignment > Virtual CPU Devices” in the task area. Figure 4-12. Menu assignment—Virtual CPU devices screen. For an assignment, proceed as follows: 1. Select a virtual CPU in the “Virtual CPU” list. 2. Double-click in the “Real CPU” column to get a list of all available real CPUs. 3. Select a real CPU. You can select between the following buttons: Table 4-9. Selection buttons.
Chapter 4: Configuration The selection boxes in the Real CPU column contain a filter function for an easy selection of single consoles from a larger pool of consoles. The Java tool also offers the possibility to go directly from the Assignment menu to the Definition menu to check specific settings for the respective console or CPU. Use the right-mouse button to select the respective console or CPU and select “Open CON Device” or “Open CPU Device.” 4.3.
Chapter 4: Configuration OSD Select “Assignments > Virtual CON Devices” in the main menu. Figure 4-14. Menu Assignments – Virtual CON Devices. For an assignment, proceed as follows: 1. From the “Virtual Devices” list, select the real console that has to be assigned to a virtual CPU. 2. Press the “Edit” button. 3. Select the virtual console in the list Virtual Devices that has to be assigned to the selected real console. 4. Press the “OK” button to confirm the assignment.
Chapter 4: Configuration Java Tool Select “Assignment > Real to Virtual Console” in the task area. Figure 4-15. Menu Assignment—Virtual Console Devices screen. To place an assignment, proceed as follows: 1. Select the required real console in the “Real Console” table. 2. Double-click in the “Virtual Console” column to get a list of all available virtual consoles. 3. Select the required virtual console. You can select between the following buttons: Table 4-10. Send and Cancel selection buttons.
Chapter 4: Configuration The selection boxes in the Virtual Console column contain a filter function so you can easily select a single CPU from a larger pool of CPUs (see Section 4.2.2). 4.4 System Settings You can configure the following system settings at the ServSwitch DKM FX. NOTE: Only users with administrator rights can configure the system settings. 4.4.1 System Data The system configuration is set in this menu. You can access the menu via OSD and Java: Figure 4-16. OSD and Java icons.
Chapter 4: Configuration Select from the following settings: Table 4-11. System data settings. Field Selection Description Device Text Enter the device name of the matrix (default: SWITCH 01) Name Text Enter the name of the configuration that is used to save the current settings (default: Standard) Info Text Additional text field to describe the configuration (default: Factory settings) Activated If the matrix is defined as a slave in the OSD, the user will lose control automatically.
Chapter 4: Configuration Table 4-11 (continued). System data settings. Field Selection Description Double click time 100–800 ms Adjusts the time slot for a double click (default value: 200 ms) Keyboard layout Region Set the OSD keyboard layout according to the used keyboard; Default: English (US) Info Text Additional text field to describe the configuration (default: Factory settings) Activated If the matrix is defined as a slave in the OSD, the user will lose control automatically.
Chapter 4: Configuration Table 4-12. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes Java Tool Figure 4-18. Menu System—System Data. 4.4.2 Automatic ID From this menu, you can automatically create CPU and CON devices‘ settings by connecting a new extender unit. You can access the menu via OSD or Java: Figure 4-19. OSD and Java icons. 724-746-5500 | blackbox.
Chapter 4: Configuration You can select between the following settings: Table 4-13. Automatic ID settings.
Chapter 4: Configuration Table 4-14. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes Java Tool Select “System > Automatic ID” in the task area. Figure 4-21. Menu System—Automatic ID screen. 4.4.3 Access The access configuration is set in this menu. You have the following possibilities to access the menu: Figure 4-22. OSD and Java icons. 724-746-5500 | blackbox.
Chapter 4: Configuration Table 4-15. Access settings. Field Force User Login Selection Description Activated The user has to log in with a user name and a password code to enter OSD. Thereafter, the user remains logged in until he explicitly logs out or an auto logout is effected. Deactivated Function not active (default) CPU access is restricted according to the permissions in the ACL (Access Control List).
Chapter 4: Configuration OSD Select “Configuration > Access” in the main menu. Figure 4-23. Menu Configuration Access screen. You can select between the following buttons: Table 4-16. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes 724-746-5500 | blackbox.
Chapter 4: Configuration Java Tool Select “System > Access” in the task area. Figure 4-24. Menu System—Access screen. 4.4.4 Switch The configuration of the switching parameters is set in this menu. You have the following possibilities to access the menu: Figure 4-25. OSD and Java icons. Page 88 724-746-5500 | blackbox.
Chapter 4: Configuration You can select between the following settings: Table 4-17. Switch settings. Field Selection Description The user can switch to any CPU as an observer, even to ones that are already assigned to another user (observer without keyboard/mouse access). Video Sharing Activated • NOTE: Switch with the key , not the key. • The operator will not be informed if further users connect as an observer to the CPU that is connected to his console.
Chapter 4: Configuration Table 4-17 (continued). Switch settings. Field Selection Description Period of inactivity of a connected console after which K/M control can be requested by other consoles connected to the CPU. Release Time 0–999 seconds • NOTE: Set “0” for an immediate transfer in real time. • Only one console can have keyboard and mouse control at the same time.
Chapter 4: Configuration Table 4-18. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes Java Tool Select “System > Switch” in the task area. Figure 4-27. Menu system—switch. 4.4.5 Network The network configuration is set in this menu. You have the following possibilities to access the menu: Figure 4-28. OSD and Java icons. 724-746-5500 | blackbox.
Chapter 4: Configuration Table 4-19. Network settings. Field Selection Description Activated The network settings are automatically supplied by a DNS server (default) Deactivated Function not active IP address Byte Input of the IP address in the form “192.168.1.1,” if DHCP is not active Subnet mask Byte Input of the subnet mask in the form “255.255.255.0,” if DHCP is not active (default 255.255.255.0) Gateway Byte Input of the subnet mask in the form “192.168.1.
Chapter 4: Configuration NOTE: To activate the modified network parameters, restart the ServSwitch DKM. CAUTION: Consult your system administrator before modifying the network parameters. Otherwise, unexpected results and failures can occur in combination with the network. OSD Select “Configuration > Network” in the main menu. Figure 4-29. Menu Configuration—Network screen. Table 4-20. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes 724-746-5500 | blackbox.
Chapter 4: Configuration Java Tool Select “System > Network” in the task area. Figure 4-30. Menu system—network. 4.4.6 Date and Time Date and Time are set in this menu. You can access the menu via OSD: Figure 4-31. OSD icon. Page 94 724-746-5500 | blackbox.
Chapter 4: Configuration Table 4-21. Date and time settings. Field Selection Description Month 1–12 Enter month Date 1–31 Enter date Year 1–99 Enter year Day 1–7 Enter day of the week Hours 0–23 Enter hour Minutes 0–59 Enter minute Seconds 0–59 Enter second OSD Select “Configuration > Date+Time” in the main menu. Figure 4-32. Menu Configuration—Date and Time screen. 724-746-5500 | blackbox.
Chapter 4: Configuration You can select between the following buttons: Table 4-22. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes 4.5 User Settings You have the possibility to configure the following user settings: 4.5.1 User Data New users and their user settings and permissions are set in this menu. You have the following possibilities to access the menu: Figure 4-33. OSD and Java icons. Page 96 724-746-5500 | blackbox.
Chapter 4: Configuration You can select between the following settings: Table 4-23. User data settings. Field Selection Description Name Text User name (case-sensitive) Password Text User password (case-sensitive) Repeat Password Text Repeat user password (case-sensitive) Activated Access permission via HTTP Deactivated Function not active (default) Activated Access permission via FTP. This setting is necessary for file access from the Java tool or any Web browser.
Chapter 4: Configuration OSD Select “Configuration > User” in the main menu. Figure 4-34. Menu Configuration—User screen. Table 4-24. OSD settings. Page 98 Button Function New Create a new user Edit Edit an existing user Delete Delete an existing user Cancel Reject changes Save Save changes 724-746-5500 | blackbox.
Chapter 4: Configuration Java Tool Select “User > User Data” in the task area. Figure 4-35. Menu User—User Data screen. Table 4-25. OSD settings. Button Function New Create a new user Delete Delete an existing user Apply Create a new user account Cancel Reject changes To configure user access rights for CPUs, proceed as follows: 1. Select a user in the User Data list. 2.
Chapter 4: Configuration To create a new user, proceed as follows: 1. Press the “New” button. 2. Select a template of an existing user if applicable (choose template). 3. Press the “OK” button. 4. Set a user name. 5. Set password. 6. Set general access permissions. 7. Set user permissions for CPU access (paste function). 8. Set user favorites for OSD access. 9. Press the “Apply” button to save the new user settings. You can select between the following keyboard commands: Table 4-26. Keyboard commands.
Chapter 4: Configuration Figure 4-37. Menu Assignments – User Favorites. To create a Favorites list for you own user, proceed as follows: 1. Select CPUs from the list CPU Devices that have to be moved to the Favorites list. By pressing the key , a CPU device will be moved to the Favorites list and it will be removed by pressing . 2. To change the order of the CPU devices within the Favorites list, press the <+> and <-> keys. 3. Press the “Save” button to save the settings. 724-746-5500 | blackbox.
Chapter 4: Configuration Java Tool Select the respective user in the working area of the User menu for the Favorites list and open the Favorites tab. Figure 4-38. Definition – User. To create a favorite list for any user, proceed as follows: 1. Select the CPUs in the CPUs Available list to add to the Favorites list (CPU assigned). Press the key to mark more than one CPU device. 2. Press the “>” button to move the marked CPU devices to the Favorites list.
Chapter 4: Configuration 4.5.3 User Macros In this menu, you can create macro commands for switching, disconnection, or user administration. The macro commands are created for each user separately. A macro can execute up to 16 switching commands successively. You will use hotkeys and the function keys - to execute the macros. NOTE: To execute user macros, the user has to be logged in at the matrix. You can select between the following settings: Table 4-27. Settings.
Chapter 4: Configuration You can access the menu in two ways: OSD or Java. Figure 4-39. OSD and Java icons. OSD Select the user that you want to create a user macro for from the “Configuration > User Macros” in the main menu. Figure 4-40. Menu Configuration - User Macros. To create a macro for the selected user, proceed as follows: 1. Select the key for which a macro has to be created. Choose from 1–16. 2. Select the respective place on the list (1–16) of the key that has to be set with a macro key. 3.
Chapter 4: Configuration 4. Set the necessary parameters P1 and P2 (for example, CON Devices or CPU Devices) for the selected macro command. 5. Confirm your inputs by pressing the key and repeat the process for further macro commands, if necessary. Java-Tool In the working area of menu “Definition > User,” select the user for which macros have to be created and open the tab Macros. Figure 4-41. Menu Definition - User To create a macro for the selected user, proceed as follows: 1.
Chapter 4: Configuration For an efficient macro configuration, the following context functions are available: Via right-click on the tab Macros, macros can be assigned to other users by using the “Assign Macros to ...” function and can be copied from other users by using the “Copy Macros from ....” function. Via right click on the macro list, you can copy macros of the selected key into the cache by using the “Copy Key Macros” function.
Chapter 4: Configuration OSD Select “Configuration > EXT Units” in the main menu. Figure 4-43. Menu Configuration—EXT Units screen. You can select between the following buttons: Table 4-29. Extender (EXT) units settings. Button Function New Create an extender unit Edit Edit an existing extender unit Delete Delete an existing extender unit Cancel Reject changes Save Save changes The settings for the tab OSD Data are described in Section 4.8.2.
Chapter 4: Configuration Figure 4-44. Menu Definition—EXT Units screen. You can select between the following buttons: Table 4-30. OSD settings. Button Function New Create a new extender unit Delete Delete an existing unit Apply Confirm changes of an extender unit Cancel Reject changes 1. To create a new extender unit, press the button “New.” 2.
Chapter 4: Configuration CAUTION: Created extender units are always set as fixed-port extenders. These configurations are necessary, if you want to switch, for example, USB 2.0 connections via the matrix. 4.6.1 Creating Flex-Port Extender Units Extenders with ID function are automatically recognized by the system and cannot be created manually. They were used at “Flex-Ports” at the matrix. NOTE: The connection of fixed-port extender unit (for example, USB 2.0) to a Flex-Port can cause unintended results.
Chapter 4: Configuration To make a fixed port available again for Flex-Port extender units after deleting a fixed-port extender unit, restart the matrix. 4.7 CPU Settings New CPU devices are configured in this menu including their assignment to extenders. The assignment helps to describe and switch more complex computer configurations (for example, Quad-Head with USB 2.0) in the matrix. You can access the menu via the OSD or Java icon: Figure 4-45. OSD and Java icons.
Chapter 4: Configuration OSD Select “Configuration > CPU Units” in the main menu. Figure 4-46. Menu Configuration—CPU Devices screen. You can select between the following buttons: Table 4-32. CPU unit buttons. Button Function New R. Create a new real CPU unit New V. Create a new virtual CPU unit Edit Edit an existing CPU device Delete Delete an existing CPU device Cancel Reject changes Save Save changes 724-746-5500 | blackbox.
Chapter 4: Configuration Java Tool Select “Definition > CPU Devices” in the task area. Figure 4-47. Menu Definition—CPU Devices screen. You can select between the following buttons: Table 4-33. CPU devices buttons.
Chapter 4: Configuration You can select between the following keyboard commands: Table 4-34. Keyboard commands. Function Keyboard Command Change assignment number of the extender unit upwards <+> Change assignment number of the extender unit downwards <-> To create a new CPU device, proceed as follows: 1. Press the “New” button. 2.
Chapter 4: Configuration 4.8 Console Settings You can perform the following console settings: 4.8.1 CON Devices New CON devices are created in this menu including access rights and assignment to extenders. You can access the menu via OSD or Java: Figure 4-48. OSD and Java icons. You can select between the following settings: Table 4-35. CON devices settings. Field Selection Description ID Text ID of the CON unit (see Section 4.4.
Chapter 4: Configuration OSD Select “Configuration > CON Devices” in the main menu. Figure 4-49. Menu Configuration—CON Devices screen. You can select between the following buttons: Table 4-36. CON devices buttons. Button Function New R. Create a real console New V. Create a virtual console Edit Edit an existing console Delete Delete an existing console Cancel Reject changes Save Save changes 724-746-5500 | blackbox.
Chapter 4: Configuration Java Tool Select “Definition > CON Devices” in the task area. Figure 4-50. Menu Configuration—CON Devices screen. Table 4-37. Menu configuration— CON devices buttons.
Chapter 4: Configuration You can select between the following keyboard commands: Table 4-38. Keyboard commands. Function Keyboard Command Decrease assignment number of the extender unit <+> Increase assignment number of the extender unit <-> To create a new console, proceed as follows: 1. Press the “New” button. 2.
Chapter 4: Configuration 2. Open the “CPU Access Control” tab. 3. Assign new access rights by using the right mouse button or the respective keyboard commands (see below). 4. Confirm the configuration by pressing the “Apply” button. NOTE: Once created, a new user automatically receives full access to all available CPUs. You can select between the following keyboard commands: Table 4-39. Keyboard commands.
Chapter 4: Configuration NOTE: The mouse and keyboard settings are console specific. You can set them separately for every console. OSD Select “Configuration > EXT Units” in the main menu. Figure 4-52. Menu Configuration—EXT Units screen. You can select between the following buttons: Table 4-41. Buttons. Button Function Cancel Reject changes Save Save changes 724-746-5500 | blackbox.
Chapter 4: Configuration Java Tool Select “Definition > EXT Units” in the task area. NOTE: Set mouse and keyboard settings using the OSD Data tab. Figure 4-53. Menu Definition—EXT Units screen. Page 120 724-746-5500 | blackbox.
Chapter 4: Configuration 4.8.3 Extender OSD In this menu, the settings for the Extender OSD settings can be adjusted. These are local settings that can be made individually for each console. You can select between the following Extender OSD settings: Table 4-42. Mouse and keyboard settings.
Chapter 4: Configuration Figure 4-55. Menu Configuration – EXT Units To change the Extender OSD settings, proceed as follows: 1. Select the console extender in the list EXT-Units whose Extender OSD settings has to be adjusted. 2. When confirming the selection by pressing the key , the respective console extender will be enabled for editing. Page 122 724-746-5500 | blackbox.
Chapter 4: Configuration Java Tool Select “Definition > EXT Units” in the task area. Figure 4-56. Menu Definition – EXT Units. To change the Extender OSD settings, proceed as follows: 1. Select the console extender in the list EXT-Units whose Extender OSD settings have to be adjusted. 2. Open the “Extender OSD Data” tab. 3. Adjust the desired settings and confirm by pressing the “Apply” button. 4.8.
Chapter 4: Configuration OSD Select “Assignments > CON Favorites” in the main menu. Figure 4-58. Menu Assignments – CON Favorites. To create a Favorites list for your own console, proceed as follows: 1. Select successively the CPUs from the list CPU Devices that have to be moved to the Favorites list. Press the key to move a CPU device to the Favorites list. Press the key to remove a CPU device from the Favorites list. 2.
Chapter 4: Configuration Java Tool Select the respective user in the working area of the “CON Devices” menu for the Favorites list and open the tab Favorites. Figure 4-59. Menu Definition – CON Devices To create a Favorites list for any console, proceed as follows: 1. Select the CPUs in the CPU Available list that should be added to the Favorites list (CPU assigned). To mark more than one CPU device at the same time, press the key. 2.
Chapter 4: Configuration A macro can execute up to 16 switching commands successively. Execute the macros via “Hotkey” and the - function keys. You can select between the following settings: Table 4-43. Console macros settings. Field Selection Description Connect (P1 = CON, P2 = CPU) Set bidirectional connection from Console P1 to CPU P2. Connect video (P1 = CON, P2 = CPU) Set video connection from Console P1 to CPU P2. Disconnect (P1 = CON) Disconnect Console P1.
Chapter 4: Configuration OSD Via “Configuration > CON Macros” in the main menu, select the console for which a console macro has to be created. Figure 4-61. Menu Configuration - CON Macros To create a macro for the selected console, proceed as follows: 1. Select the number key (1–16) for which a macro has to be created. 2. Select the respective place on the list (1–16) of the key that has to be set with a macro key. 3. Select a macro command in the “Macro Data” field from the macro list. 4.
Chapter 4: Configuration Java Tool In the working area of the “Definition > CON Devices” menu, select the console for which a console macro has to be created and open the “Macros” tab. Figure 4-62. Menu Definition - CON Devices To create a macro for the selected console, proceed as follows: 1. Select the number key (1-16) for which a macro has to be created. 2. In the “Function” column, select the commands that should be part of the macro. Open the selection list by double-clicking on the empty fields. 3.
Chapter 4: Configuration • R ight-click on the macro list to copy macros of the selected key into the cache by using the “Copy Key Macros” function. You can paste the macros from the cache into a key by using the “Paste Key Macros” function and you can reset all macros of the selected key by using the “Reset Key Macros” function. 4.9 Saving and Loading Configurations You can set the following configurations: 4.9.1 Active Configuration Use the OSD button to access the menu: Figure 4-63. OSD button.
Chapter 4: Configuration In Default and File #1 to File #8, the name and the detailed information of the respective saved configuration are shown. You can overwrite these storage locations. The storage location to be overwritten by the current configuration must be selected explicitly. Afterwards, the current configuration will be saved to this storage location and will be immediately shown in the menu. The previously saved configuration that was saved to this storage location is deleted.
Chapter 4: Configuration Java Tool To save the configuration into the internal matrix memory, proceed as follows: 1. Select “File > Upload to…” in the menu bar. 2. Enter the IP address of the matrix, your user name, and your password, and and confirm the inputs. Press the “Next” button. 3. Select the storage location where the configuration will be saved (default or config01–config08). Press the “OK” button to confirm. Figure 4-66. Menu File—Upload to screen. 4.9.
Chapter 4: Configuration In addition to the default configuration, you can load up to eight further configurations. Select the configuration to be loaded from eight personalizable configurations and the default settings. The selected configuration will be immediately loaded and displayed in the menu as “Active.” The previously active configuration is deleted. OSD 1. Select “Configuration > Open” in the main menu. 2. Select the desired configuration. 3. Load the configuration by pressing the key.
Chapter 4: Configuration Figure 4-69. Menu Administration—Activate Configuration on Switch screen. 4.9.4 Saving of Configurations (External) You can save created configurations as a file, so that they will be independent of the matrix and transportable. You can access the menu via the Java icon: Figure 4-70. Java icon. 1. Select “File > Save As” in the menu bar. 2. Select the directory of the configuration on your storage medium where it will be saved.
Chapter 4: Configuration Figure 4-71. Menu File—Save As screen. 4.9.5 Loading of Configurations (External) Externally saved configurations are opened and activated in this menu. You have the following possibilities to load configurations from files: 1. Select “File > Open…” during off-line mode and select the storage location of the configuration file that has to be opened. 2. Open the configuration by pressing the “Open” button. 3.
Chapter 4: Configuration Figure 4-72. Menu File–Open screen. 4.10 Export and Import Options The ServSwitch DKM FX offers the possibility to read out available configuration lists (extender, CPUs, consoles and users) for exporting and importing again via Java tool. You have the following possibilities to handle configuration lists. Exported configuration lists are always saved in “.csv” format that allows off-line editing with common spreadsheet applications.
Chapter 4: Configuration 3. Select the storage location for the export file. 4. Confirm the export with the “Finish” button. Figure 4-74. Menu File–Export screen. 4.10.2 Import Options Configuration lists are imported in this menu. To import, proceed as follows: 1. Select “File > Import” in the menu bar. 2. After opening the menu, select the list to import (Extender, CPU, Console or User). 3. Select the directory of the list to import. 4. Confirm the import with the “Finish” button.
Chapter 4: Configuration Figure 4-75. Menu File–Import screen. 4.11 Firmware Update 4.11.1 Matrix Update The firmware of the matrix can be updated in this menu. To access the menu, use the Java icon: Figure 4-76. Java icon. NOTES: To update the matrix, only use computers that are self-sustaining and not integrated in the KVM extender/matrix setup. Save your configuration externally before you will start the update. 724-746-5500 | blackbox.
Chapter 4: Configuration Preparation Follow these steps to prepare for the matrix update: 1. Save the matrix configuration externally. 2. Open “Extras > Options” in the menu bar and insert the directory from which the updated files should be sourced in the ”Firmware Directory” setting. 3. Put all hot spare boards into the matrix. CAUTION: Make sure that all USB 2.0 extenders are only connected to the provided ports (fixed ports) before you start the matrix update.
Chapter 4: Configuration 2. To start the update, press the “Update” button in the popup window that appears. 3. Restart the matrix after the update by pressing the “Restart matrix” button in the lower part of the working area. CAUTION: For a safe start of the matrix, we recommend a cold start (power cycle). 4.11.2 Extender Update In this menu, you can update the firmware of the extenders connected to the matrix. You can access the menu via the Java icon: Figure 4-78. Java icon.
Chapter 4: Configuration Figure 4-79. Menu Administration – Update EXT Firmware. 2. Before the actual update process, all firmware files that have to be uploaded to the respective I/O boards on the extenders will have to be updated. By selecting the update files, the I/O boards will be automatically chosen for the upload in the “Selected” column and highlighted in green, but only if a newer firmware version is selected. 3.
Chapter 4: Configuration Figure 4-80. Menu Administration – Update EXT Firmware. 5. Start the actual update process by pressing the “Update” button. NOTE: Just before the update process, all affected I/O boards will be set to Service Mode and retrieved gradually after finishing the respective updates. 724-746-5500 | blackbox.
Chapter 4: Configuration Performing the Update in Expert Mode (Sequential Update) Follow these steps to prepare for the extender update: 1. Select “Administration > Update EXT Firmware” and select “Expert Mode” in the upper part of the working area. All updateable extenders will be automatically selected and highlighted in green. Figure 4-81. Menu Administration – Update EXT Firmware. 2.
Chapter 4: Configuration FIgure 4-82. OSD View Service Mode. 3. Start the update by pressing the “Update” button in the lower part of the working area. 4. Quit Service Mode after updating upon request in the popup window or via “Matrix > Deactivate Service Mode” in the task area. 5. In the Java tool via “Administration > Update EXT Firmware” in the “Expert Mode Protocol” tab, verify that updates for all extenders have been installed correctly. 4.
Chapter 4: Configuration To activate a function bundle, follow these steps: 1. Select “Administration > License Management” in the task area. Figure 4-84. Menu Administration – License Management. 2. Enter your license key in the working area under “Activate Bundles” in the “License Key” field. 3. To activate the license key, press the “Activate” button. The new functions will be immediately enabled; a restart of the matrix will not be necessary. Page 144 724-746-5500 | blackbox.
Chapter 5: Operation 5. Operation You can operate the ServSwitch DKM FX in three different ways: 1. Direct Switching • via a keyboard connected to a CON port and the hotkeys • by a macro keyboard connected to a console port 2. OSD • via keyboard/mouse directly connected to the CPU board of the matrix • via keyboard/mouse connected to a CON Unit and the OSD 3.
Chapter 5: Operation Example: Switching to favorite CPU 3 in Private Mode , , <3>, , Direct Switching of Video 1. Start Command Mode with the hotkey. For control, the LEDs Shift and Scroll flashes at the keyboard, if command mode is activated. 2. Enter the index number of the new CPU from the list of favorites and confirm with . At the same time, the Command Mode is closed and the console is connected to the new CPU with video only.
Chapter 5: Operation 1. Start command mode with the hotkey. For control, the “Shift” and “Scroll” LEDs flash at the keyboard if command mode is activated. 2. Press the “” key and hold it down. You can now enter the index numbers of the various CPUs from the list of favorites with the keyboard and immediately switch to the video signal of the respective CPU after entering the index number. 3. Leave Scan Mode by pressing “ + .
Chapter 5: Operation NOTE: The selected main/sub matrix mode is permanently activated until another mode is manually activated. This means that if you select for example, all prospective commands will be sent to the sub matrix, but not if the Command Mode is left in the meantime. 5.2 KVM Switching To switch using the ServSwitch DKM FX, use OSD: Figure 5-1. OSD icon. OSD Select “Switch” in the main menu. Figure 5-2. Menu Switch screen. Page 148 724-746-5500 | blackbox.
Chapter 5: Operation The following information is shown in this menu: Table 5-1 Menu switch.
Chapter 5: Operation Java Tool Select “Switch > Switch Console to CPU” in the task area. Figure 5-3. Menu Switch—Switch Console to CPU. All connected consoles and the associated CPU connections are shown in columns in the working area in this menu. NOTE: Switching operations can only be performed in on-line mode, that means an active network connection between the matrix and the Java tool is needed.
Chapter 5: Operation Table 5-2. Switching button. Button Function Send Send effected switching operations to the matrix NOTE: By activating the function Auto Send in the left lower corner of the working area, switching operations will be done immediately without confirmation by pressing the “Send” button. Additionally, the menu offers the possibility to get from any console or CPU into the associated configuration menu in the task area. 1.
Chapter 5: Operation OSD To switch any console to any available CPU, proceed as follows: Select “Extended Switch” in the main menu. Figure 5-5. Menu Extended Switch. 1. Select the CON device from the “CON Devices” list that you want to switch to a CPU device and open it by pressing “Enter”. 2. Select the CPU device from the “CPU Devices” list that you want to connect to the open CON device. 3. Confirm with the respective keyboard command according to the desired connection type.
Chapter 5: Operation The following information is shown in this menu: Table 5-3. Extended switch menu fields. Field Description CON device The assigned physical extender unit. CON assigned Virtual CON device that is assigned to the real CON device. CPU connected Currently connected CPU device. CON status Current connection status (CON device). EXT list List of all available physical extender units (CON units). CPU device Assigned physical extender unit (CPU unit).
Chapter 5: Operation Java Tool You can switch using the Java Tool in two ways: Possibility 1: Select “Control > Extended Switch” in the task area. Figure 5-6. Menu Control – Extended Switch. All connected consoles and the associated CPU connections are shown in columns in the working area in this menu. NOTE: Switching operations can only be performed in on-line mode, so you need an active network connection between the matrix and the Java Tool.
Chapter 5: Operation NOTE: CPUs with respective consoles that do not have access rights will not appear in the list. The following symbols are shown in the connection overview: Table 5-5. Connection overview fields. Field Description The CON device is connected via Shared Access with at least one further console to the same CPU. The CON device has full access at the moment. The CON device is connected via Shared Access with at least one further console to the same CPU.
Chapter 5: Operation Possibility 2: Select “Status > Matrix View” in the task area. Figure 5-7. Menu Status – Matrix View To perform switching operations between CON and CPU devices, follow these steps: 1. Move the mouse cursor to the port that has to be switched. 2. Hold down the left-mouse button and move the cursor to the port that has to be connected to the initial port. The current cursor movement will be displayed by a black auxiliary line. 3. Release the left-mouse button.
Chapter 5: Operation To disconnect an existing link between CON and CPU devices, follow these steps: 1. Click on the port that is to be disconnected by using the right mouse button. 2. Select the “Disconnect” function in the popup that appears. The connected ports will be disconnected immediately. At the same time, all further connections of the extenders assigned to the involved devices will be disconnected. 5.4 USB 2.0 Switching Switching USB 2.
Chapter 5: Operation Select “Control > Presets” in the task area. Figure 5-9. Menu Control – Presets. To create a new switch macro, proceed as follows: 1. Open a new switch macro by pressing on the “New” symbol in the right column of the working area. You’ll be asked if the existing connections should be taken over for the new switch macro. 2.
Chapter 5: Operation To load a predefined switching, proceed as follows: 1. Select the switch macro in the right column of the working area that has to be loaded. 2. Activate the selected switch macro by pressing the “Send” button on the bottom right of the working area. NOTES: A predefined switch macro can only be activated in on-line mode. When loading presets, only the switching operations that are compliant with the hardware and the configuration of the currently used matrix are taken into account. 5.
Chapter 5: Operation 5.7.2 Reset Use the OSD to reset the extender: Figure 5-12. OSD icon. CAUTION: If you do a factory reset, all current settings and all configurations stored in the matrix will be lost. This also applies to the network parameters (reset to DHCP) and the admin password. NOTE: If a firmware update has been done since the delivery, the matrix will be set to the state defined there. OSD 1. Select “Configuration > Reset Matrix” in the main menu. 2.
Chapter 6: Serial Control 6. Serial Control Use the following parameters to control the ServSwitch DKM FX via its serial interface. 115.2K, 8, 1, NO (115.2 kbps, 8 data bits, 1 stop bit, no parity) Command , , [data bytes (D0…DN)], [ ] = Optional elements Response , [] [ ] = Optional elements reports the ServSwitch DKM FX sequences enabled by a command that shows the new switching status of the ServSwitch DKM FX.
Chapter 6: Serial Control Special characters: ACK NAK STX ETX CR ESC HTAB LF 0x06 0x15 0x02 0x03 0x0D 0x1B 0x09 0x0A Sequence of a Data Communication Table 6-1. Data communication sequence. ServSwitch KVM DKM FX Control CPU — 1. Send a command 2. Acquire a command, process a command, block further commands. — 3. a) Errors occurred: b) No errors: c) Optional: Reply telegram with data — — 4.
Chapter 6: Serial Control Example: Input port’s request for output Port 160 0x1B 0x5B 0x42 0x07 0x00 0xA0 0x00 Table 6-3. Return of input port for output port. Bytes Description Coding 1 Control character 0x1B 1 Server indentification 0x5B 1 Command 0x42 2 Requested output port (binary, 1…max. ports) 0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 288) 2 Assigned input port (binary, 1…max.
Chapter 6: Serial Control Table 6-5. Request of input port for output port with a fixed total port number. Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x44 2 Total length of telegram (9 bytes, binary) 0x09 0x00 2 Number of output ports (binary, 1…max. ports) 0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 287) 2 Requested output port (binary, 1…max.
Chapter 6: Serial Control Table 6-7. Connection of input port with output port with a fixed total port number. Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x45 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 Number of output ports (binary, 1…max.
Chapter 6: Serial Control Example: Return input Port 17 for all output ports 0x1B 0x5D 0x46 0x07 0x00 0x11 0x00 Table 6-10. Request of CPU (input) for CON (output). Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x46 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 Requested output console 0x01 0x00 (for Console 1) to 0x11F 0x00 (for Console 287) Example: Request of CPU (input) for Console 23 0x1B 0x5B 0x47 0x07 0x00 0x17 0x00 Table 6-11.
Chapter 6: Serial Control Example: Return of CPU 34 for Console 23 0x1B 0x5D 0x47 0x09 0x00 0x17 0x00 0x22 0x00 Table 6-12. Connection of CPU (input) with CON (output).
Chapter 6: Serial Control Example: Request of CPU (input) for Console 23 with 50 consoles in total 0x1B 0x5B 0x49 0x09 0x00 0x32 0x00 0x17 0x00 Table 6-14. Return of CPU (input) for CON (output) with a fixed console number. Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5D 1 Command 0x49 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 Total number of consoles (binary, 1…max.
Chapter 6: Serial Control Table 6-16. Request of CON (input) for CPU (output). Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x51 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 Total number of consoles (binary, 1…max. CONs) 0x01 0x00 (for CPU 1) to 0x11F 0x00 (for CPU 287) Example: Request of CON (input) for CPU 23 0x1B 0x5B 0x51 0x07 0x00 0x17 0x00 Table 6-17. Return of CON (input) for CPU (output).
Chapter 6: Serial Control Example: Request of Console 23 for CPU 23 0x1B 0x5D 0x09 0x00 0x2B 0x00 0x17 0x00 Table 6-18. Connection of CON (input) with CPU (output).
Chapter 6: Serial Control Example: Request for CPU 43 with 50 CPUs in total 0x1B 0x5B 0x53 0x09 0x00 0x32 0x00 0x2B 0x00 Table 6-20. Return of CON (Input) for CPU (Output) with a fixed CPU number.
Chapter 6: Serial Control Example: Connection of Console 23 with CPU 43 with 50 CPUs in total 0x1B 0x5B 0x54 0x07 0x00 0x32 0x00 0x2B 0x00 0x17 0x00 Table 6-22. Connection of CON (input) with CPU (output) and CPU (input) with CON (output).
Chapter 7: Troubleshooting 7. Troubleshooting Tables 7-1 through 7-7 in Sections 7.1 through 7.7 provide support for problems with the ServSwitch DKM FX matrix. This help assumes a functional extender route. Before running, make sure your extenders’ matrixes work over a peer-topeer connection. This can be supported by the use of a CATx or fiber coupler. 7.1 External Failure Table 7-1. External failure.
Chapter 7: Troubleshooting 7.4 Power Supply Units Malfunction Table 7-4. Power supply units malfunction. Problem ServSwitch DKM FX cannot be started Possible Cause Solution Power supply units not locked correctly Check the power supply unit’s lock and plug-in No power supply is available Check that cables for the power supply are connected correctly Power supply units are not switched on Check the slide to switch on the power supply units 7.5 Network Error Table 7-5. Network error.
Chapter 7: Troubleshooting 7.7 Blank Screen 1 2 3 1 2 3 3 Figure 7-1. LEDs on the ServSwitch DKM FX. Table 7-7. LED indications.
Chapter 7: Troubleshooting • the nature and duration of the problem. • when the problem occurs. • the components involved in the problem. • any particular application that, when used, appears to create the problem or make it worse. 7.9 Shipping and Packaging If you need to transport or ship your ServSwitch DKM FX: • Package it carefully. We recommend that you use the original container. • If you are returning the unit, make sure you include everything you received with it.
Appendix: Glossary Appendix. Glossary The following terms are commonly used in this guide or in video and KVM technology: AES/EBU — Digital audio standard officially known as AES3, used for carrying digital audio signals between devices. CATx — Any CAT5e (CAT6, CAT7) cable. CGA — The Color Graphics Adapter (CGA) is an old analog graphics standard with up to 16 displayable colors and a maximum resolution of 640 x 400 pixels.
Appendix: Glossary Fiber — Single-mode or multimode fiber cables. EGA — The Enhanced Graphics Adapter (EGA) is an old analog graphics standard, introduced by IBM® in 1984. It uses a DB9 connector. FBAS — The analog color video baseband signal (FBAS) is also called Composite Video and it is part of the PAL TV standard. Console — Keyboard, mouse, and monitor. KVM — Keyboard, video, and mouse.
Appendix: Glossary USB HID — USB HID devices (human interface devices) allow for data input. You don’t need a special driver during installation; “New USB-HID device found” is reported. Typical HID devices include keyboards, mice, graphics tablets, and touchscreens. Storage, video, and audio devices are not HID. VGA — Video Graphics Array (VGA) is a computer graphics standard with a typical resolution of 640 x 480 pixels and up to 262,144 colors. Its is preceded by the graphics standards MDA, CGA and EGA.
Appendix: Glossary Keyboard Connect — Matrix function that allows taking over the keyboard control of an inactive console. Macro Keys — Programmable keys that string together commands to the matrix. Mouse Connect — Matrix function that enables a user to control an inactive console’s mouse. Non-Blocking-Access — Matrix configuration in which no user can be disturbed by an activity of another user. OSD Timeout — Matrix function that closes the OSD automatically after a predefined period of time of inactivity.
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