ACX048 ACXIO8-C ACX288-CTL ACX080-PS ACX080 ACXIO8-SM ACXSFPC ACX160-PS ACX160 ACXIO8-SPF ACXSFPS ACX288-PS ACX288 ServSwitch™ DKM FX Provides flexible and super-fast crosspoint BLACK BOX switching of Full HD video in KVM enterprises. ® Customer Support Information Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S.
Trademarks Used in this Manual Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks, and ServSwitch is a trademark, of BB Technologies, Inc. Mac is a registered trademark of Apple Computer, Inc. IBM is a registered trademark of International Business Machines Corporation. Java is a registered trademark of Oracle Corporation. TOSLINK is a registered trademark of Toshiba Corporation.
FCC and IC RFI Statements/NOM Statement FEDERAL COMMUNICATIONS COMMISSION AND INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
NOM Statement 4. Todas las instrucciones de operación y uso deben ser seguidas. 5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo, cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc. 6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante. 7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante. 8.
NOM Statement 17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación. 18.
Safety Instructions Safety Instructions For reliable and safe long-term operation of your ServSwitch DKM FX, follow these guidelines: Installation • Only use in dry, indoor environments. • The ServSwitch DKM FX and the power supply units can get warm. Don’t put them in an enclosed space without any airflow. • Do not obscure ventilation holes. • Only use power supplies originally supplied with the product or manufacturerapproved replacements.
Table of Contents Chapter Page 1. Specifications..........................................................................................10 1.1 Interfaces..........................................................................................10 1.1.1 DVI-D Single Link...................................................................10 1.1.2 USB HID.................................................................................10 1.1.3 RJ-45 (Network).........................................
Table of Contents Chapter Page 2.6 Diagnostics and Status.....................................................................24 2.6.1 Status LEDs.............................................................................24 2.6.2 Port Status............................................................................. 30 2.6.3 Network Status..................................................................... 33 2.6.4 Firmware Status..............................................................
Table of Contents Chapter Page 4.9.2 Saving of Configurations (Internal).........................................91 4.9.3 Loading of Configurations (Internal).......................................93 4.9.4 Saving of Configurations (External)....................................... 95 4.9.5 Loading of Configurations (External)..................................... 96 4.10 Export and Import Options............................................................97 4.10.1 Export Options................
Chapter 1: Specifications 1. Specifications 1.1 Interfaces 1.1.1 DVI-D Single Link The video interface supports the DVI-D protocol. All signals that comply with DVI-D single-link standard can be transmitted. This includes, for example, monitor resolutions such as 1920 x 1200 @ 60 Hz, Full HD (1080p), or 2K HD (up to 2048 x 1152). Data rate is limited to 165 MPixel/s. 1.1.2 USB HID Devices with USB HID interface support a maximum of two devices with USB HID protocol.
Chapter 1: Specifications 1.1.4 RS-232 (Serial) The communication takes place with a transmission speed of up to 115.2 kbps, regardless of the file format. The transmission takes place with eight data bits and a stop bit, but without a parity bit. Limited hardware handshake (DSR) is possible. 1.1.5 RJ-45 (Interconnect) CATx device communication requires a 1000BASE-T connection. Connector wiring must comply with EIA/TIA-568-B (1000BASE-T), with RJ-45 connectors at both ends. All four wire pairs are used. 1.
Chapter 1: Specifications Table 1-1. CATx interconnect cable. Cable Type Description CATx solid-core 24 AWG cable This S/UTP (CAT5e) cable confoms to EIA/TIA-568-B. Uses four pairs of 24 AWG wires. Connects according to EIA/TIA-568-B (1000BASE-T). CATx solid-core 26/8 AWG cable This S/UTP (CAT5e) cable confoms to EIA/TIA-568-B. Uses four pairs of 26/8 AWG wires. Connects according to EIA/TIA-568-B (1000BASE-T).
Chapter 1: Specifications Table 1-4. Maximum acceptable fiber cable length. Cable Type Distance Single-mode 9-µm 32,800 ft. (10,000 m) Multimode 50-µm (OM3) 3280 ft. (1000 m) Multimode 50-µm 1300 ft. (400 m) Multimode 62.5µm 650 ft. (200 m) NOTE: I f you use single-mode SFPs with multimode fiber optic cable, you can double the maximum acceptable cable length. Type of Connector The fiber cable uses LC connectors. 1.2.3 Coaxial NOTE: A point-to-point connection is necessary. Table 1-5.
Chapter 1: Specifications 1.3 Supported Peripherals You can use the KVM extenders described in Tables 1-7 and 1-8 with the ServSwitch DKM FX: Table 1-7. KVM extender with CATx connection. Product Code Description ACX1T-11-C KVM CPU unit, single-head, 2x USB HID ACX1R-11-C KVM CON unit, single-head, 2x USB HID ACX1T-11V-C KVM CPU unit, single-head, DVI-I input (VGA), 2x USB HID ACX1R-11V-C KVM CON unit, single-head, IR receiver, 2x USB HID Table 1-8.
Chapter 1: Specifications Table 1-9. DVI-D single-link connector pinout. Pin Signal Pin Signal Pin Signal 1 T.M.D.S. data 2- 9 T.M.D.S. data 1- 17 T.M.D.S. data 0- 2 T.M.D.S. data 2+ 10 T.M.D.S. data 1+ 18 T.M.D.S. data 0+ 3 T.M.D.S. data 2 GND 11 T.M.D.S. data 1 GND 19 T.M.D.S. data 0 GND 4 Not connnected 12 Not connected 20 Not connected 5 Not connected 13 Not connected 21 Not connected 6 DDC input (SCL) 14 +5 VDC high impedance 22 T.M.D.S.
Chapter 1: Specifications Table 1-12. RJ-45 connector. Picture Pin Signal Color Signal 1 D1+ 5 Not connected 2 D1- 6 D2- 3 D2+ 7 Not connected 4 Not connected 8 Not connected 1.4.2 I/O Board CATx Table 1-13. RJ-45 CATx connector. Picture Pin Signal Color Signal 1 D1+ 5 D3- 2 D1- 6 D2- 3 D2+ 7 D4+ 4 D3+ 8 D4- 1.4.3 I/O Board SFP Table 1-14. RJ-45 connector. Picture Diode Signal 1 Data OUT 2 Data IN 1.4.4 I/O Board SDI Table 1-15. RJ-45 connector.
Chapter 1: Specifications 1.5 Power Supply Power — All models: Voltage: 100–240 VAC, 50–60 Hz; ACX288, ACX288-PS: 202 W max. without I/O boards; ACX160, ACX160-PS: 188 W max. without I/O boards; ACX080, ACX080-PS: 99 W max. without I/O boards; ACX048: 94 W max. without I/O boards; I/O boards (ACXI08-C, ACXI08-SM, ACXI08-SPF): 13 W max. 1.6 Environmental Conditions Temperature Tolerance — +41 to +113° F (+5 to +45° C) Storage Temperature — -13 to +140° F (-25 to +60° C) Relative Humidity — Max.
Chapter 2: Overview 2. Overview 2.1 Description 2.1.1 Application The ServSwitch DKM FX is used to establish connections from consoles (monitor, keyboard, mouse, and other peripheral devices) to various sources (computer, CPU). In a maximum configuration, up to 288 independent ports can be defined and switched either as a console or a CPU. The ServSwitch DKM FX is mainly specified for the use with extenders that are able to transmit video, KVM, and USB 2.0 signals. You can also use it as a video matrix.
Chapter 2: Overview 2.2 System Overview A ServSwitch DKM FX system consists of a ServSwitch DKM FX and, for KVM applications, one or more CPU units/CON units. The ServSwitch DKM FX is connected to the CPU units/CON units by interconnect cables or is connected directly to the video devices when used as a video matrix. The CPU units connect directly to the sources (computer, CPU), using the included cables. Monitor(s), keyboard, and mouse connect to the CON units.
Chapter 2: Overview See Section 3.2 for installation examples. 2.3 Available Products Table 2-3. Available products.
Chapter 2: Overview • (1) cross-wired CATx network cable 2.5 Device Views In Sections 2.5.1 through 2.5.5, Figures 2-2 through 2-5 illustrate the ServSwitch DKM FX chassis models. Tables 2-4 through 2-8 describe their components. 2.5.1 ServSwitch DKM FX 288-Port 1 2 3 4 5 6 7 8 Figure 2-2. Front view, ACX288. 724-746-5500 | blackbox.
Chapter 2: Overview Table 2-4. ACX288 components. Number Component 1 Slot for Power Supply Unit 1 2 Slot for Fan Tray 1 3 Slot for Power Supply Unit 2 4 Slot for Fan Tray 2 5 Slot for I/O Boards 1–36 6 Slot for Power Supply Unit 3 7 Slot for CPU board 8 Grounding 2.5.2 ServSwitch DKM FX 160-Port 1 2 3 4 5 6 7 8 Figure 2-3. Front view, ACX160. Page 22 724-746-5500 | blackbox.
Chapter 2: Overview Table 2-5. ACX160 components. Number Component 1 Slot for Power Supply Unit 1 2 Slot for Fan Tray 1 3 Slot for Power Supply Unit 2 4 Slot for Fan Tray 2 5 Slot for I/O Boards 1–20 6 Slot for Power Supply Unit 3 7 Slot for CPU board 8 Grounding 2.5.3 ServSwitch DKM FX 80-Port 1 2 3 4 5 6 7 Figure 2-4. Front view, ACX080. Table 2-6. ACX080 components.
Chapter 2: Overview 2.5.4 ServSwitch DKM FX 48-Port 1 2 3 4 5 6 7 Figure 2-5. Front view, ACX048. Table 2-7. ACX048 components. Number Component 1 Slot for fan tray 2 Slot for Power Supply Unit 1 3 Slot for I/O Boards 1–10 4 Slot for Power Supply Unit 2 5 Slot for CPU board 6 Slot for air filter 7 Slot for Fan Tray 2 2.6 Diagnostics and Status 2.6.
Chapter 2: Overview 1 2 Figure 2-6. CPU board, front view. 724-746-5500 | blackbox.
Chapter 2: Overview Table 2-8. Status LEDs on the CPU board.
Chapter 2: Overview CATx 1 1 1 2 2 2 SFP fiber SFP coax Figure 2-7. LEDs on the I/O boards. 724-746-5500 | blackbox.
Chapter 2: Overview Table 2-9. Status LEDs on the I/O boards.
Chapter 2: Overview 1 2 3 Figure 2-9. Status LEDs on the fan tray. Table 2-11. Status LEDs on the fan tray. Number LED Status Description 1 Status 1 (green) On Operating condition 2 Status 2 (blue) Off Operating condition On Error indication 3 Hot swap (blue) Off Hot swap option deactivated On Hot swap option activated 1 23 Figure 2-10. Status LEDs on the power supply unit (ACX288-PS or ACX160-PS). 724-746-5500 | blackbox.
Chapter 2: Overview Table 2-12. Status LEDs on the power supply unit (ACX288-PS or ACX160-PS). Number LED Status Description 1 AC input OK (green) On Operating condition 2 DC output OK (green) On Operating condition 3 O/T (yellow) Off Normal temperature On High temperature 1 Figure 2-11. Status LEDs on the power supply unit (ACX080-PS). Table 2-13. Status LEDs on the power supply unit (ACX080-PS).
Chapter 2: Overview OSD An on-screen display (abbreviated OSD) is an image superimposed on a screen picture, commonly used by modern television sets, VCRs, and DVD players to display information such as volume, channel, and time. Java® Tool The current port configuration of the ServSwitch DKM FX is illustrated in this menu. Select Status > Matrix View in the task area in on-line mode. Figure 2-13. Menu Status—Matrix View screen. Table 2-14. Connection status.
Chapter 2: Overview The symbol in Table 2-15 indicates the extender that is recognized and defined at a certain port: Table 2-15. Extender recognized. Symbol Description Port connected to a CPU unit Port connected to a CON unit Port connected to a USB 2.0 CPU unit Port connected t a USB 2.0 CON unit • Red framed ports are defined as “fixed” (for example, for USB 2.0 connections). • The port with a static blue frame is currently selected.
Chapter 2: Overview The context functions in Table 2-17 are available: Table 2-17. Context functions.
Chapter 2: Overview Figure 2-15. Status—Network screen. The following information is shown in the Network Status menu: Table 2-17. Network status. Field Description DHCP Information if the network settings are applied dynamically.
Chapter 2: Overview Java Tool 1. Select Status > Matrix View in the task area. Figure 2-16. Menu status—matrix view. 2. Use the left mouse button to click on the network port of the CPU board. The corresponding network status will be shown in the right part of the working area. 2.6.4 Firmware Status The current firmware status of the installed boards is shown in this menu. You have the following possibilities to access the menu: Figure 2-17. OSD and Java icons. 724-746-5500 | blackbox.
Chapter 2: Overview Figure 2-18. Menu status—firmware. Table 2-18. Menu status—firmware. Page 36 Field Description Name Description of the modules Type Type number Ports Number of ports Version Complete description of the firmware version Date Date of the firmware version Status Module status 724-746-5500 | blackbox.
Chapter 2: Overview Java Tool 1. Select Status > Slot Table in the task area. Figure 2-19. Menu Status—Slot Table. 2. To read out the firmware status and store it locally (file extension .dtf), select Switch > Save Firmware Status to File.... 3. To read out the overall status of the ServSwitch DKM FX and store it locally (file extension .zip), select Switch > Save Status to File....
Chapter 2: Overview You can request various trace views in the menu: Figure 2-20. OSD icon. The following information is shown in this menu: Table 2-20. Trace menu function. Field Description Time Timestamp Message Detailed description of the event Trace possibilities • Select Status > Trace IO Board in the main menu to check the events on your current I/O boards. • Select Status > Trace Matrix to check the ServSwitch DKM FX events. Page 38 724-746-5500 | blackbox.
Chapter 3: Installation 3. Installation 3.1 System Setup NOTE: If you are a first-time user, we recommend that you set up the system in the same room as a test setup. This will allow you to identify and solve any cabling problems, and experiment with your system more conveniently. Setup of the ServSwitch DKM FX 1. Install the CPU and I/O boards. 2. Connect the keyboard, mouse, and monitor to the CPU board of the ServSwitch DKM FX. 3. Connect the ServSwitch DKM FX to the power supply. 4.
Chapter 3: Installation 7. If you have a video matrix, connect the video source directly to the ServSwitch DKM FX by using the interconnect cables (coax, fiber). 8. Connect the 5-VDC power supply units to the CPU units. 9. Start the system. 3.2 Example Applications The ServSwitch DKM FX supports a flexible configuration of your system environment: For example, part of the ServSwitch DKM FX can be configured as a single-head workstation, part as dual-head, or quad-head, or even as a video ServSwitch DKM FX.
Chapter 3: Installation 1 2 3 4 3 5 6 Figure 3-1. KVM using ServSwitch DKM FX application. Table 3-1. Single-head KVM matrix components. Number Description 1 Source (computers, CPU) 2 CPU units 3 Interconnect cable 4 ServSwitch DKM FX 5 CON units 6 Consoles (monitor, keyboard, mouse) If you have a single-head console, you can also access a dual-head or quad-head console. However, you can control the system only at Monitor 1.
Chapter 3: Installation 1 2 3 2 4 Figure 3-2. Video using ServSwitch DKM FX application. Table 3-2. Video matrix components. Number Description 1 Video sources, for example, an SDI camera 2 Interconnect cable 3 ServSwitch DKM FX 4 Video sinks, for example, a monitor 3.2.3 Parallel Operation (Stacking) If you have special configurations, especially at installations with several monitors per workstation, or you need additional support for USB 2.
Chapter 3: Installation 5 1 2 3 4 6 3 7 8 Figure 3-3. Parallel operation (stacking) application. Table 3-3. Parallel operation (stacking) components. Number Description 1 Dual-head source computer, CPU 2 CPU units 3 Interconnect cable 4 ServSwitch DKM FX (master) 5 ServSwitch DKM FX (slave) 6 Network connection master/slave(s) 7 CON units 8 Console (two monitors, keyboards, and mice 3.2.
Chapter 3: Installation 1 2 3 4 3 5 3 6 Figure 3-4. Cascading application. Table 3-4. Cascading components. Page 44 Number Description 1 Source (computer, CPU) 2 CPU units 3 Interconnect cable 4 ServSwitch DKM FX (slave) 5 ServSwitch DKM FX (master) 6 CON unit 7 Console (monitor, keyboard, mouse) 724-746-5500 | blackbox.
Chapter 4: Configuration 4. Configuration 4.1 Command Mode The ServSwitch DKM FX has a Command Mode that enables several functions via keyboard command during normal use. To enter Command Mode, use a hotkey sequence and to exit Command Mode, press . While in Command Mode, the Shift and Scroll LEDs on the console keyboard will flash. NOTE: In Command Mode, normal keyboard and mouse operation will cease. Only selected keyboard commands are available.
Chapter 4: Configuration Table 4-2. Command mode components. Hotkey code Hotkey 1 + + 2 2x 3 2x 4 2x 5 2x 6 2x 7 2x 8 2x NOTE: In a combined KVM matrix/U-Switch configuration, choose different hotkeys for the KVM matrix and the U-Switch. 4.
Chapter 4: Configuration You can enter the OSD of the ServSwitch DKM FX: • via keyboard connected to the CPU board • via keyboard connected to a CON unit of an extender Entering OSD 1. Start Command Mode with the hotkey (see Section 5.1). 2. Press to open OSD. You will see a list of all available CPUs as a start menu. 3. Press to enter the main menu. Leaving OSD • Press + simultaneously.
Chapter 4: Configuration • Lower status area (lowest two text lines) Keyboard control You can select between the following keyboard commands: Table 4-3. Keyboard commands.
Chapter 4: Configuration Table 4-4. Sorting functions.
Chapter 4: Configuration Table 4-5. Menu login parameters. Field Input User admin Password admin NOTE: For security reasons, change the administrator password as soon as possible. 4.2.2 Control via Java Tool Figure 4-4. Java icon. Requirements If you want to use the Java tool, you need these items: • Computer with an executable Java tool and an installed Java Runtime Environment (JRE, version 1.
Chapter 4: Configuration Connect the network cable to the RJ-45 ports of the computer and CPU board of the ServSwitch DKM FX. Start of the Java Tool Open the Java tool by a double click on the program icon or use the key on the keyboard. Connection to the ServSwitch DKM FX NOTE: Administrator rights are required. 1. Open the Java tool. 2. Select Switch > Connect in the menu bar. 3.
Chapter 4: Configuration Menu structure Figure 4-6. Example menu view (system-switch). The menu structure of the Java tools is subdivided into various sections: • Menu bar (top line) • Toolbar (second line) • Tab bar (third line) • Task area (left menu section) • Working area (right menu section) • Status bar (bottom line section) Operating Instructions The operation of the Java tool is intuitive and corresponds to the user interface of common operating systems.
Chapter 4: Configuration You can activate or deactivate the integrated help texts in the working area of the Java tool by checking the box in the upper right corner. Mouse Control You can select between the following mouse commands: Table 4-6. Mouse commands.
Chapter 4: Configuration Table 4-7 (Continued). Keyboard commands. Function Keyboard command • Leave tables • Jump from tables into the previous filed + + Open content-specific selection menus Right mouse button NOTE: Various functions within the menus in the menu bar can be executed with the provided keyboard commands (for example, press + to execute Save) that are listed to the right of the respective menu item.
Chapter 4: Configuration Filter Function Lists and tables in the Java tool offer a filter function that enables a fast and smooth search. 1. To activate a filter, use the right mouse button to click on the header of the column you want to filter and select Set Filter. 2. Write the word or part of a word you want to filter directly into the header. The filter results are shown immediately. 3.
Chapter 4: Configuration 4.2.3 Control via Serial Interface Figure 4-7. RS-232 icon. The ServSwitch DKM FX operating system offers various functions for operation via serial interface. There are telegrams for switching single or all connections available, both unidirectional and bidirectional. There are also telegrams for an overall definition of the total switching status and for saving and loading such switching states.
Chapter 4: Configuration Java Tool Select “Assignment > Virtual to Real CPU” in the task area. Figure 4-9. Menu assignment—Virtual to Real CPU screen. For an assignment, proceed as follows: 1. Select a virtual CPU in the “Virtual CPU” list. 2. Double-click in the “Real CPU” column to get a list of all available real CPUs. 3. Select a real CPU. You can select between the following buttons: Table 4-8. Selection buttons.
Chapter 4: Configuration The selection boxes in the Real CPU column contain a filter function for an easy selection of single consoles from a larger pool of consoles (see Section 4.2.2). The Java tool additionally offers the possibility to go directly from the Assignment menu to the Definition menu to check specific settings for the respective console or CPU. Use the right mouse button to select the respective console or CPU and select “Open CON Device” or “Open CPU Device.” 4.3.
Chapter 4: Configuration To place an assignment, proceed as follows: 1. Select the required real console in the table Real Console. 2. Double-click in the Virtual Console column to get a list of all available virtual consoles. 3. Select the required virtual console. You can select between the following buttons: Table 4-9. Send and Cancel selection buttons.
Chapter 4: Configuration Table 4-10. System data settings. Field Selection Description Device Text Enter the device name of the matrix (default: SWITCH 01) Name Text Enter the name of the configuration that is used to save the current settings (default: Standard) Info Text Additional text field to describe the configuration (default: Factory settings) Activated If the matrix is defined as a slave in the OSD, the user will lose control automatically.
Chapter 4: Configuration OSD Select Configuration > System in the main menu. Figure 4-13. Menu Configuration—System screen. Table 4-11. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes 724-746-5500 | blackbox.
Chapter 4: Configuration Java Tool Figure 4-14. Menu System—System Data. 4.4.2 Automatic ID From this menu, you can automatically create CPU and CON devices‘ settings by connecting a new extender unit. You can access the menu via OSD or Java: Figure 4-15. OSD and Java icons. Page 62 724-746-5500 | blackbox.
Chapter 4: Configuration You can select between the following settings: Table 4-12. Automatic ID settings.
Chapter 4: Configuration Table 4-13. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes Java Tool Select “System > Automatic ID” in the task area. Figure 4-17. Menu System—Automatic ID screen. 4.4.3 Access The access configuration is set in this menu. You have the following possibilities to access the menu: Figure 4-18. OSD and Java icons. Page 64 724-746-5500 | blackbox.
Chapter 4: Configuration Table 4-14. Access settings. Field Enable User Login Selection Description Activated The user has to log in with a user name and a password code to enter OSD. Thereafter, the user remains logged in until he explicitly logs out or an auto logout is effected. Deactivated Function not active (default) CPU access is restricted according to the permissions in the ACL (Access Control List). Enable User ACL Auto Disconnect OSD Timeout Activated • User login is required.
Chapter 4: Configuration OSD Select Configuration > Access in the main menu. Figure 4-19. Menu Configuration Access screen. You can select between the following buttons: Table 4-15. Cancel and Save selection buttons. Page 66 Button Function Cancel Reject changes Save Save changes 724-746-5500 | blackbox.
Chapter 4: Configuration Java Tool Select System > Access in the task area. Figure 4-20. Menu System—Access screen. 4.4.4 Switch The configuration of the switching parameters is set in this menu. You have the following possibilities to access the menu: Figure 4-21. OSD and Java icons. 724-746-5500 | blackbox.
Chapter 4: Configuration You can select between the following settings: Table 4-16. Switch settings. Field Selection Description The user can switch to any CPU as an observer, even to ones that are already assigned to another user (observer without keyboard/mouse access). Video Sharing Activated • NOTE: Switch with the key , not the key. • The operator will not be informed if further users connect as an observer to the CPU that is connected to his console.
Chapter 4: Configuration Table 4-16 (continued). Switch settings. Field Selection Description Period of inactivity of a connected console after which K/M control can be requested by other consoles connected to the CPU. Release Time 0–999 seconds • NOTE: Set “0” for an immediate transfer in real time. • Only one console can have keyboard and mouse control at the same time.
Chapter 4: Configuration Table 4-17. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes Java Tool Select “System > Switch” in the task area. Figure 4-23. Menu system—switch. 4.4.5 Network The network configuration is set in this menu. You have the following possibilities to access the menu: Figure 4-24. OSD and Java icons. Page 70 724-746-5500 | blackbox.
Chapter 4: Configuration Table 4-18. Network settings. Field Selection Description Activated The network settings are automatically supplied by a DNS server (default) Deactivated Function not active IP address Byte Input of the IP address in the form “192.168.1.1,” if DHCP is not active Subnet Mask Byte Input of the subnet mask in the form “255.255.255.0,” if DHCP is not active (default 255.255.255.0) Gateway Byte Input of the subnet mask in the form “192.168.1.
Chapter 4: Configuration Table 4-19. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes Java Tool Select System > Network in the task area. Figure 4-26. Menu system—network. 4.4.6 Date and Time Date and Time are set in this menu. You can access the menu via OSD: Figure 4-27. OSD icon. Page 72 724-746-5500 | blackbox.
Chapter 4: Configuration Table 4-20. Date and time settings. Field Selection Description Month 1–12 Enter month Date 1–31 Enter date Year 1–99 Enter year Day of the week 1–7 Enter week Hours 0–23 Enter hour Minutes 0–59 Enter minute Seconds 0–59 Enter second OSD Select “Configuration > Date+Time” in the main menu. Figure 4-28. Menu Configuration—Date and Time screen. 724-746-5500 | blackbox.
Chapter 4: Configuration You can select between the following buttons: Table 4-21. Cancel and Save selection buttons. Button Function Cancel Reject changes Save Save changes 4.5 User Settings You have the possibility to configure the following user settings: User Data New users and their user settings and permissions are set in this menu. You have the following possibilities to access the menu: Figure 4-29. OSD and Java icons. You can select between the following settings: Table 4-22.
Chapter 4: Configuration Table 4-22 (continued). User data settings.
Chapter 4: Configuration Table 4-23. OSD settings. Button Function New Create a new user Edit Edit an existing user Delete Delete an existing user Cancel Reject changes Save Save changes Java Tool Select “User > User Data” in the task area. Figure 4-31. Menu User—User Data screen. Table 4-24. OSD settings. Page 76 Button Function New Create a new user Delete Delete an existing user Apply Create a new user account Cancel Reject changes 724-746-5500 | blackbox.
Chapter 4: Configuration To configure user access rights for CPUs, proceed as follows: 1. Select a user in the User Data list. 2. By using the right mouse button once on a CPU in one of the respective access lists (Full Access, Video Access, and No Access), two lists for selection will appear in which the respective CPU can be moved and the access rights can be changed. 3. Confirm the configuration by pressing the “Apply” button. To create a new user, proceed as follows: 1. Press the “New” button. 2.
Chapter 4: Configuration To access the menu, use OSD or Java: Figure 4-32. OSD and Java icons. Table 4-26. OSD settings. Field Selection Description ID Text Numerical value of the extender ID (KVM extenders: ID is provided by extender unit [serial no.
Chapter 4: Configuration OSD Select “Configuration > EXT Units” in the main menu. Figure 4-33. Menu Configuration—EXT Units screen. You can select between the following buttons: Table 4-27. Extender (EXT) units settings. Button Function New Create an extender unit Edit Edit an existing extender unit Delete Delete an existing extender unit Cancel Reject changes Save Save changes 724-746-5500 | blackbox.
Chapter 4: Configuration The settings for the tab OSD Data are described in Section 4.8.2. Java Tool Select “Definition > EXT Units” in the task area. Figure 4-34. Menu Definition—EXT Units screen. You can select between the following buttons: Table 4-28. OSD settings. Page 80 Button Function New Create a new extender unit Delete Delete an existing unit Apply Confirm changes of an extender unit Cancel Reject changes 724-746-5500 | blackbox.
Chapter 4: Configuration 1. To create a new extender unit press the button “New.” 2. Select whether a template of an existing extender unit (“Choose extender as template”), a template of an predefined extender type (“Choose extender type”) or no template (“None”) should be used. 3. Press the “OK” button. 4. Set all relevant parameters for the extender unit. 5. Press the “Apply” button to save the new extender unit. CAUTION: Created extender units are always set as fixed port extenders.
Chapter 4: Configuration OSD Select “Configuration > CPU Units” in the main menu. Figure 4-36. Menu Configuration—CPU Devices screen. You can select between the following buttons: Table 4-30. CPU unit buttons. Button Function New R. Create a new real CPU unit New V. Create a new virtual CPU unit Edit Edit an existing CPU device Delete Delete an existing CPU device Cancel Reject changes Save Save changes Java Tool Select “Definition > CPU Devices” in the task area.
Chapter 4: Configuration Figure 4-37. Menu Definition—CPU Devices screen. You can select between the following buttons: Table 4-31. CPU devices buttons. Button Function New Create a new CPU device Delete Delete a new CPU device Apply Confirm a created CPU device Cancel Reject changes > Assign selected extender units >> Assign all available extender units < Remove the selected extender units << Remove all extender units You can select between the following keyboard commands: Table 4-32.
Chapter 4: Configuration To create a new CPU device, proceed as follows: 1. Press the “New” button. 2. Select whether a real CPU (“Create a real CPU”) or a virtual CPU (“Create a virtual CPU”) should be created or a template of an existing CPU should be used (“Choose template”). NOTE: A template can be used only if there is at least one existing CPU device. 3. Press the “OK” button. 4. Determine all parameters that are relevant for the CPU. 5. To confirm the new CPU, press the “Apply” button.
Chapter 4: Configuration You can access the menu via OSD or Java: Figure 4-38. OSD and Java icons. You can select between the following settings: Table 4-39. CON devices settings. Field Selection Description ID Text ID of the CON unit (see Section 4.4.
Chapter 4: Configuration You can select between the following buttons: Table 4-34. CON devices buttons. Button Function New R. Create a real console New V. Create a virtual console Edit Edit an existing console Delete Delete an existing console Cancel Reject changes Save Save changes Java Tool Select “Definition > CON Devices” in the task area. Figure 4-40. Menu Configuration—CON Devices screen. Page 86 724-746-5500 | blackbox.
Chapter 4: Configuration Table 4-35. Menu configuration— CON devices buttons. Button Function New Open a new CON device Delete Delete a new CON device Apply Confirm a created CON device Cancel Reject changes > Assign selected extender units >> Assign all available extender units < Remove the selected extender units << Remove all extender units You can select between the following keyboard commands: Table 4-36. Keyboard commands.
Chapter 4: Configuration 4. Confirm the assignment by pressing the “Apply” button. To remove an extender assignment, proceed as follows: 1. Select the console in the CON devices to be modified list. 2. Select the extender(s) in the Extender assigned to be removed list. 3. Remove the assignment with the “<” button. To remove all existing assignments, press the “<<” button. 4. Confirm the changes by pressing the “Apply” button. To configure the access rights of consoles to CPUs, proceed as follows: 1.
Chapter 4: Configuration Table 4-38. Mouse and keyboard settings.
Chapter 4: Configuration You can select between the following buttons: Table 4-39. Buttons. Button Function Cancel Reject changes Save Save changes Java Tool Select “Definition > EXT Units” in the task area. NOTE: Set mouse and keyboard settings using the OSD Data tab. Figure 4-43. Menu Definition—EXT Units screen. 4.9 Saving and Loading Configurations You can set the following configurations: 4.9.1 Active Configuration Use the OSD button to access the menu: Figure 4-44. OSD button.
Chapter 4: Configuration Select “Configuration > Save” in the main menu. By selecting this menu item, the active configuration of the matrix is saved to the permanent matrix memory. By default, the last configuration that has been saved in this way will be restored after the matrix restarts. NOTE: Changing or saving configurations blocks the matrix memory and freezes all OSD menus for a few seconds. The switching connections are not affected by this freeze.
Chapter 4: Configuration Figure 4-46. Menu Configuration—Save As screen. Java Tool To save the configuration into the internal matrix memory, proceed as follows: 1. Select “File > Upload to…” in the menu bar. 2. Enter the IP address of the matrix, your user name, and your password, and select the storage location where the configuration will be saved (default or config01–config08). 3. Press the “OK” button to confirm. Page 92 724-746-5500 | blackbox.
Chapter 4: Configuration Figure 4-47. Menu File—Upload to screen. 4.9.3 Loading of Configurations (Internal) Previously saved configurations are loaded in this menu. You have the following possibilities to load configurations from files: Figure 4-48. OSD and Java icons. In Active, the currently loaded configuration is displayed. In addition to the default configuration, you can load up to eight further configurations.
Chapter 4: Configuration OSD 1. Select “Configuration > Open” in the main menu. 2. Select the desired configuration. 3. Load the configuration by pressing the key. Figure 4-49. Menu Configuration—Open screen. Java Tool 1. Select “Administration > Activate Configuration” during on-line mode in the task area. 2. Select the required configuration. 3. Load the configuration by pressing the “Activate” button. Page 94 724-746-5500 | blackbox.
Chapter 4: Configuration Figure 4-50. Menu Administration—Activate Configuration on Switch screen. 4.9.4 Saving Configurations (External) You can save created configurations as a file, so that they will be independent of the matrix and transportable. You have the following possibility to access the menu: Figure 4-51. Java icon. 1. Select “File > Save As” in the menu bar. 2. Select the directory of the configuration on your storage medium where it will be saved.
Chapter 4: Configuration Figure 4-52. Menu File—Save As screen. 4.9.5 Loading Configurations (External) Externally saved configurations are opened and activated in this menu. You have the following possibilities to load configurations from files: 1. Select “File > Open…” during off-line mode and select the storage location of the configuration file that has to be opened. 2. Open the configuration by pressing the “Open” button. 3.
Chapter 4: Configuration Figure 4-53. Menu File–Open screen. 4.10 Export and Import Options The ServSwitch DKM FX offers the possibility to read out available configuration lists (extender, CPUs, consoles and users) for exporting and importing again via Java tool. You have the following possibilities to handle configuration lists. Exported configuration lists are always saved in “.csv” format that allows off-line editing with common spreadsheet applications.
Chapter 4: Configuration 3. Select the storage location for the export file. 4. Confirm the export with the “Finish” button. Figure 4-55. Menu File–Export screen. 4.10.2 Import Options Configuration lists are imported in this menu. To import, proceed as follows: 1. Select “File > Import” in the menu bar. 2. After opening the menu, select the list to import (Extender, CPU, Console or User). 3. Select the directory of the list to import. 4. Confirm the import with the “Finish” button.
Chapter 4: Configuration Figure 4-56. Menu File–Import screen. 4.11 Firmware Update The firmware of the matrix can be updated in this menu. To access the menu, use the Java icon: Figure 4-57. Java icon. 1. Select “Administration > Update Firmware” in the task area. 724-746-5500 | blackbox.
Chapter 4: Configuration Figure 4-58. Menu Administration–Update Firmware screen. 2. Select the directory in the lower part of the working area in which the update files can be found. 3. Select those modules in the list that have to be updated and enable the respective checkbox in the Update column. 4. Start the update by pressing the “Update” button in the lower part of the working area. 5. Restart the matrix by pressing the “Restart matrix” button in the lower part of the working area.
Chapter 5: Operation 5. Operation You can operate the ServSwitch DKM FX in three different ways: 1. Direct Switching • via a keyboard connected to a CON port and the hotkeys • by a macro keyboard connected to a console port 2. OSD • via keyboard/mouse directly connected to the CPU board of the matrix • via keyboard/mouse connected to a CON Unit and the OSD 3.
Chapter 5: Operation NOTE: You can only use the hotkeys to switch to unused and allowed CPUs. Hotkeys are only supported if neither “Enable User Login” nor “Enable User ACL” is selected and the user is logged in the OSD. 5.1.2 Scan Mode The Scan Mode can show video signals of the different CPUs fast and without delay and switch continuously using the hotkey. Switching between two video signals can even take place within one frame. 1. Start command mode with the hotkey.
Chapter 5: Operation 2. Switching to the CPU Port 23 of the slave matrix: , , , <2>, <3>, NOTE: The selected master/slave mode is permanently activated until another mode is manually activated. This means that if you select for example, all prospective commands will be sent to the slave, but not if the Command Mode is left in the meantime. 5.1.
Chapter 5: Operation OSD Select “Switch” in the main menu. Figure 5-2. Menu Switch screen. The following information is shown in this menu: Table 5-1 Menu switch.
Chapter 5: Operation You can select from the following switching functions: Table 5-2. Switching functions. Function Keyboard Command Set a video-only connection Set a KVM connection Set a KVM connection in private mode (video sharing disabled) + Disconnect own CON device from CPU device Java Tool Select “Switch > Switch Console to CPU” in the task area. Figure 5-3. Menu Switch—Switch Console to CPU.
Chapter 5: Operation To set a KVM connection between a console and a CPU, double-click on the corresponding selection box within the CPU column and select the requested CPU (green). To set a video connection between a console and a CPU, double-click on the corresponding selection box within the CPU column and select the requested CPU (orange). NOTE: CPUs whose respective console does not have access rights will not appear in the list.
Chapter 5: Operation 5.4 Power On and Power Down Functions The ServSwitch DKM FX has the following power on and power down functions: restart and reset. 5.4.1 Restart To perform a restart, use OSD. Figure 5-5. OSD icon. OSD 1. Select “Configuration > Restart Matrix” or “Restart IO Board” in the main menu to restart either the matrix or the I/O boards. 2. To confirm the selection, press the “Yes” button. The ServSwitch DKM FX will be restarted with the current settings. 5.4.
Chapter 6: Serial Control 6. Serial Control Use the following parameters to control the ServSwitch DKM FX via its serial interface. 115.2K, 8, 1, NO (115.2 kbps, 8 data bits, 1 stop bit, no parity) Command , , [data bytes (D0…DN)], [ ] = Optional elements Response , [] [ ] = Optional elements reports the ServSwitch DKM FX sequences enabled by a command that shows the new switching status of the ServSwitch DKM FX.
Chapter 6: Serial Control (Special) characters: ACK NAK STX ETX CR ESC HTAB LF 0x06 0x15 0x02 0x03 0x0D 0x1B 0x09 0x0A Sequence of a Data Communication Table 6-1. Data communication sequence. ServSwitch KVM DKM FX Control CPU — 1. Send a command 2. Acquire a command, process a command, block further commands. — 3. a) Errors occurred: b) No errors: c) Optional: Reply telegram with data — — 4.
Chapter 6: Serial Control Example: Input port’s request for output Port 160 0x1B 0x5B 0x42 0x07 0x00 0xA0 0x00 Table 6-3. Return of input port for output port. Bytes Description Coding 1 Control character 0x1B 1 Server indentification 0x5B 1 Command 0x42 2 Requested output port (binary, 1…max. ports) 0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 288) 2 Assigned input port (binary, 1…max.
Chapter 6: Serial Control Table 6-5. Request of input port for output port with a fixed total port number. Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x44 2 Total length of telegram (9 bytes, binary) 0x09 0x00 2 Number of output ports (binary, 1…max. ports) 0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 287) 2 Requested output port (binary, 1…max.
Chapter 6: Serial Control Table 6-7. Connection of input port with output port with a fixed total port number. Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x45 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 Number of output ports (binary, 1…max.
Chapter 6: Serial Control Example: Return input Port 17 for all output ports 0x1B 0x5D 0x46 0x07 0x00 0x11 0x00 Table 6-10. Request of CPU (input) for CON (output). Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x46 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 Requested output console 0x01 0x00 (for Console 1) to 0x11F 0x00 (for Console 287) Example: Request of CPU (input) for Console 23 0x1B 0x5B 0x47 0x07 0x00 0x17 0x00 Table 6-11.
Chapter 6: Serial Control Table 6-12. Connection of CPU (input) with CON (output). Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x48 2 Total length of telegram (9 bytes, binary) 0x09 0x00 2 Requested console 0x01 0x00 (for Console 1) to 0x11F 0x00 (for Console 287) 2 Requested CPU 0x01 0x00 (for CPU 1) to 0x11F 0x00 (for CPU 287) Example: Connection of CPU 43 with Console 23 0x1B 0x5B 0x48 0x09 0x00 0x17 0x00 0x2B 0x00 Table 6-13.
Chapter 6: Serial Control Table 6-14. Return of CPU (input) for CON (output) with a fixed console number. Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5D 1 Command 0x49 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 Total number of consoles (binary, 1…max.
Chapter 6: Serial Control Table 6-16. Request of CON (input) for CPU (output). Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x51 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 Total number of consoles (binary, 1…max. CONs) 0x01 0x00 (for CPU 1) to 0x11F 0x00 (for CPU 287) Example: Request of CON (input) for CPU 23 0x1B 0x5B 0x51 0x07 0x00 0x17 0x00 Table 6-17. Return of CON (input) for CPU (output).
Chapter 6: Serial Control Table 6-18. Connection of CON (input) with CPU (output). Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5B 1 Command 0x52 2 Total length of telegram (9 bytes, binary) 0x09 0x00 2 Requested output CPU 0x01 0x00 (for CPU 1) to 0x11F 0x00 (for CPU 287) 2 Requested input console 0x01 0x00 (for Console 1) to 0x11F 0x00 (for Console 287) Example: Connection of Console 23 with CPU 43 0x1B 0x5B 0x52 0x09 0x00 0x2B 0x00 0x17 0x00 Table 6-19.
Chapter 6: Serial Control Table 6-20. Return of CON (Input) for CPU (Output) with a fixed CPU number. Bytes Description Coding 1 Control character 0x1B 1 Server identification 0x5D 1 Command 0x53 2 Total length of telegram (7 bytes, binary) 0x07 0x00 2 Total number of CPUs 0x01 0x00 (for 1 CPU) to 0x11F 0x00 (for 287 CPUs) Example: Return of Console 23 for CPU 43 with 50 CPUs in total 0x1B 0x5D 0x53 0x07 0x00 0x32 0x00 0x2B 0x00 0x17 0x00 Table 6-21.
Chapter 6: Serial Control Table 6-22. Connection of CON (input) with CPU (output) and CPU (input) with CON (output).
Chapter 7: Troubleshooting 7. Troubleshooting Tables 7-1 through 7-7 in Sections 7.1 through 7.7 provide support for problems with the ServSwitch DKM FX matrix. This help assumes a functional extender route. Before running, make sure your extenders’ matrixes work over a peer-topeer connection. This can be supported by the use of a CATx or fiber coupler. 7.1 External Failure Table 7-1. External failure.
Chapter 7: Troubleshooting 7.4 Power Supply Units Malfunction Table 7-4. Power supply units malfunction. Problem ServSwitch DKM FX cannot be started Possible Cause Solution Power supply units not locked correctly Check the power supply unit’s lock and plug-in No power supply is available Check that cables for the power supply are connected correctly Power supply units are not switched on Check the slide to switch on the power supply units 7.5 Network Error Table 7-5. Network error.
Chapter 7: Troubleshooting 7.7 Blank Screen 1 2 3 1 2 3 3 Figure 7-1. LEDs on the ServSwitch DKM FX. Table 7-7. LED indications.
Chapter 7: Troubleshooting Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including: • the nature and duration of the problem. • when the problem occurs. • the components involved in the problem. • any particular application that, when used, appears to create the problem or make it worse. 7.
Appendix: Glossary Appendix. Glossary The following terms are commonly used in this guide or in video and KVM technology: AES/EBU — Digital audio standard officially known as AES3, used for carrying digital audio signals between devices. CATx — Any CAT5e (CAT6, CAT7) cable. CGA — The Color Graphics Adapter (CGA) is an old analog graphics standard with up to 16 displayable colors and a maximum resolution of 640 x 400 pixels.
Appendix: Glossary Fiber — Single-mode or multimode fiber cables. EGA — The Enhanced Graphics Adapter (EGA) is an old analog graphics standard, introduced by IBM® in 1984. It uses a DB9 connector. FBAS — The analog color video baseband signal (FBAS) is also called Composite Video and it is part of the PAL TV standard. Console — Keyboard, mouse, and monitor. KVM — Keyboard, video, and mouse.
Appendix: Glossary USB HID — USB HID devices (human interface devices) allow for data input. You don’t need a special driver during installation; “New USB-HID device found” is reported. Typical HID devices include keyboards, mice, graphics tablets, and touchscreens. Storage, video, and audio devices are not HID. VGA — Video Graphics Array (VGA) is a computer graphics standard with a typical resolution of 640 x 480 pixels and up to 262,144 colors. Its is preceded by the graphics standards MDA, CGA and EGA.
Appendix: Glossary Keyboard Connect — Matrix function that allows taking over the keyboard control of an inactive console. Macro Keys — Programmable keys that string together commands to the matrix. Mouse Connect — Matrix function that enables a user to control an inactive console’s mouse. Non-Blocking-Access — Matrix configuration in which no user can be disturbed by an activity of another user. OSD Timeout — Matrix function that closes the OSD automatically after a predefined period of time of inactivity.
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