ACS4002A-R2 ACS4004A-R2 ACS4011A-R2 ACS4002A-R2-MM ACS4004A-R2-MM ACS4011A-R2-MM ACS4002A-R2-SM ACS4004A-R2-SM ACS4011A-R2-SM DVI-D CATx/Fiber KVM Extenders Extend DVI-D and USB HID or USB 2.0 over BLACK BOX affordable CATx cable. ® Transmit KVM and DVI-D video signals up to 460 feet over backbone cabling. Customer Support Information Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S.
FCC Statement Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates, uses, and can radiate radio-frequency energy, and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
NOM Statement Instrucciones de Seguridad (Normas Oficiales Mexicanas Electrical Safety Statement) 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura. 3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas. 4. Todas las instrucciones de operación y uso deben ser seguidas. 5.
Trademarks Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks of BB Technologies, Inc. Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners. Page 4 724-746-5500 | blackbox.
Table of Contents Table of Contents Specifications................................................................................................................................................................................................6 1.0 Quick Setup...................................................................................................................................................................................7 2.0 Overview........................................................
Specifications Specifications Distance — Maximum, CATx AWG 24: 400 ft. (120 m), CATx S/UTP cable, EIA/TIA 56A, TSB 36 or digital STP 17-03170, four pairs 24 AWG wiring, EIA/TIA 568A (1000BASET); Maximum, CATx patch cable 26/7 AWG 200 ft. (60 m), CATx S/UTP cable, EIA/TIA 56A, TSB 36 or Digital STP 17-03170, four pairs 26/7 AWG wiring EIA/TIA 568A (1000BASET). Attenuation Detect Accuracy — ±0.
Chapter 1: Setup 1.0 Quick Setup This section briefly describes how to install your KVM extender system. Unless you are an experienced user, we recommend that you follow the full procedures described in the rest of this manual. Check PSUs and connection to power outlet Check the CATx – Fiber cable, and its connectors Check settings of the graphic card or boot CPU Figure 1-1. Quick Setup. ACS4002A-R2 724-746-5500 | blackbox.
Chapter 2: Overview 2.0 Overview With the DVI-D/-I CATx/Fiber KVM-Extender, you can remotely locate monitors, keyboards and mice up to 140 m (459.3 ft.) away from your CPU over CATx, or up to 10 km (6.2 mi) with single-mode fiber. Wherever long distances are required, e.g. airports, industrial plants, call-centers or in distributed computer centers, the DVI-D/-I CATx/Fiber KVM-Extenders are the ideal way to remotely locate your console.
Chapter 2: Overview 2.1 Introduction A CATx/Fiber KVM Extender enables you to mount a CPU in a secure rack/cabinet or data center and access it from a remote location, up to 140 meters away. A basic KVM extension system is comprised of a local unit and a remote unit. The local unit connects directly to the computer (or a KVM switch system) using the supplied cable(s). The user console (keyboard, mouse, and monitor) attaches to the remote unit.
Chapter 2: Overview USB Connection CPU Transmitter/Local Unit CATx or Fiber Cable Receiver/Remote Unit USB Connection Figure 2-1: DVI-D/-I CATx – KVM Extender system (example) Page 10 724-746-5500 | blackbox.
Chapter 2: Overview 2.3 Features All extenders have the following features: • Support for DVI-D graphics cards • Support for USB keyboards and mice (USB-HID) NOTE: Devices with USB-HID support only keyboard and mice. It’s possible that other HIDs like touchscreens, graphics tablets, bar-code readers or similar are supported – but that isn’t guaranteed. If you have questions, call our FREE Tech Support.
Chapter 2: Overview 2.4 Product Range There are nine products in the range and various upgrade kits: Table 2-2. Products Product ACS4002A-R2 ACS4002A-R2-MM ACS4002A-R2-SM ACS4004A-R2 KVM Extender DVI-D, USB-HID + USB 2.0, CATx KVM Extender DVI-D, USB-HID + USB 2.0, Multimode KVM Extender DVI-D, USB-HID + USB 2.
Chapter 2: Overview 2.5 How to Use This Guide This guide describes the installation and configuration of the DVI-D/-I CATx/Fiber – Extender Series. Although the connection and operation of the system is relatively straightforward, you should consider the following before getting started: Connection and Compatibility If you have purchased an Extender Kit, this will contain all the cables required to connect the local unit to your PC or KVM switch. Please see also: 3.1 What‘s Included.
Chapter 3: Installation 3.0 Installation For first-time users, we recommend that you carry out a test placement, confined to a single room, before doing a full installation. This will enable you to identify and solve any cabling problems, and experiment with the KVM extender system more easily. 3.1 What‘s included All: • DVI-D/-I CATx/Fiber KVM-Extender pair (local and remote units) • (2) US power cords • (2) 5-VDC power supplies • 6-ft. (1.8-m) USB cable • 6-ft. (1.
Chapter 3: Installation 3.2 Interconnection Cable Requirements To connect the Local and Remote units you will need: • USB: Connect the supplied USB CPU cable to your CPU (KVM switch, etc.). Make sure that the connection is tension-free. • DVI: Connect the supplied DVI CPU cable to your CPU (KVM switch, etc.). Make sure that the connection is tension-free. • VGA/DVI: Connect the supplied VGA to DVI CPU cable to your CPU (KVM, switch, etc.). Make sure that the connection is tension-free.
Chapter 3: Installation 3.3 System Setup To install your DVI-D/-I CATx/Fiber – Extender system: 1. Switch off all devices. 2. Connect your keyboard, monitor(s), and mouse to the remote unit 3. Using the supplied CPU cable(s), connect the USB and monitor connectors on the computer (or KVM switch). 4. Connect the interconnect cable to the INTERCONNECT socket(s). 5. Connect the 5-V power supply to power the unit.
Chapter 3: Installation 4x remote secondary USB 2.0 port. Remote DVI-monitor port— connect to remote console monitor. Remote keyboard/ mouse port. Figure 3-2. ACS4002A-R2/ACS4002A-R2-xx remote unit with 2x USB-HID + 4x USB-2.0. This port carries USB 2.0—connect to local/remote unit with CATx cable. Connect to 5V power supply. This port carries video and data signals—connect it to a local or remote unit with CATX cable. Figure 3-3. ACS4002A-R2-xx, local/remote unit: rear view CATx.
Chapter 3: Installation This connector carries USB 2.0. Connect it to a local or remote unit with fiber cable. Connect to 5V power supply. This port carries video and data signals. Connect it to a local or remote unit with fiber cable. Figure 3-4. ACS4002A-R2-xx local/remote unit: rear view fiber. ‘Eye‘ for IR-RC Connect to local DVImonitor. Connect to CPU: DVI-I port (DVI-D or VGA) Programming Connect to CPU: USB. Figure 3-5. ACS4002A-R2/ACS4011A-R2-xx, local unit with DVI-I input (DVI-D + VGA).
Chapter 3: Installation Remote DVI- monitor port. Connect to remote console monitor. Remote keyboard and mouse ports. Figure 3-6. ACS40011A-R2 /ACS40011A-R2-xx remote unit. Connect to 5-V power supply. This port carries video and data signals. Connect to the local/remote unit with CATx cable. Figure 3-7. ACS40011A-R2-xx local unit (CATx): rear view. Connect to 5V power supply. Connect to local/remote unit with fiber cable. Figure 3-8. ACS40011A-R2-xx local unit (fiber): rear view.
Chapter 3: Installation Connect to 5V power supply. This port carries video and data signals. Connect to the local/eremote unit wtih CATx cable. Figure 3-9. ACS40011A-R2-xx remote unit (CATx): rear view. Connect to 5V power supply. Connect to local/remote unit with fiber cable. Figure 3-10. ACS40011A-R2-xx remote unit (fiber): rear view. Page 20 724-746-5500 | blackbox.
Chapter 3: Installation 3.4 Diagnostic LEDs Each DVI-D/-I CATx KVM-Extender has indicator LEDs for Power, Video OK, Data Error, and Link Status. The Power LEDs are built into the Power switch. The location of the LEDs is shown below: Diagnostic LED: Data Error. Diagnostic LED: Power. Diagnostic LED: Link Status. Figure 3-11. Power, Data, and Link LEDs. Diagnostic LED: “Video is OK“. Figure 3-12. Diagnostic Video LED. Table 3-1.
Chapter 4: Service Setup 4.0 Service Setup For standard applications, you should not need to make any adjustments to your DVI-D KVM Extender. However, in certain circumstances, you may need to open the Local Unit and/or the Remote Unit. To open one of the units, unscrew the Philips-type screws at both sides at the bottom of the device. Unscrew the UNC-type screws on each side of the monitor connectors. Carefully separate the lower and upper shells of the case. Fastening screws on the base.
Chapter 4: Service Setup DDC You can select whether the DDC is taken from the internal DDC table or from a local monitor. Or the DDC information could be downloaded from a remote monitor and stored into an internal table. Table 4-1.
Chapter 4: Service Setup Selection of Color Depth You may select between the Autoselect setting (the default setting), in which the system chooses whether 16- or 24-bit color (64 K or 16 M colors) is transmitted, or 24-bit color (16 M color). Autoselect mode optomizes the bandwidth between speed and color depth. When Autoselect is selected, 24 bit colors are transmitted as the screen content permits high data compression.
Chapter 4: Service Setup 4.2 Setup at the Remote Unit After unscrewing and opening the upper shell, place the device so the CATx connectors are on the right and the electrical connectors are on the left. The main circuit board then will look like this: Location of jumpers: JP1, JP2, JP3 Figure 4-3. Schematic of the interior of the remote unit. Note the position of the jumpers.
Chapter 4: Service Setup 4.3 Setup for the ACS4011A-R2 On-screen Display (OSD) The following table summarizes the remote control sequence used in system configuration and video tuning on the ACS4011A-R2 family. Exit OSD Select next position/increase parameter Select previous position/decrease parameter Enter OSD Direct brightness control Direct contrast control Reset to factory defaults (press twice) Back to the menu selection Figure 4-4. Infrared Remote Control (IR-RC).
Chapter 4: Service Setup On-Screen Display (OSD) Utility If you are using a VGA format stored in the internal table, no adjustment should be required. In other cases, you may need to optimize the output using the integrated VGA to DVI Converter’s on-screen display (OSD). Version Information Screen resolution and refresh rate of the video source Main menu icons Submenu/command icons Menu title Figure 4-5. On-Screen display utility.
Chapter 4: Service Setup Using the OSD You can access the OSD by using the Infrared Remote Control (IR-RC) unit. More brightness More contrast Press twice to reset to factory defaults (from flash) Less brightness Less contrast Figure 4-6. Using the IR-RC. ESC Key: Exit the OSD without saving values. Left Arrow: Enter Key: Pop up the Right Arrow: Navigate to the left Navigate to the right OSD, selection functions [Parameter (-)]. and submenus, and store [Parameter (-)]. modified parameters.
Chapter 4: Service Setup Navigating the OSD Utility 1. Use the left and right arrow, shown in Figures 4-3 and 4-7 to highlight the icon you want. The OSD displays additional icons relating to commands in the selected menu category. 2. Press the Enter key. The OSD highlights the first command icon. 3. Use the Left and Right arrow keys to highlight the command or submenu you want.
Chapter 4: Service Setup Menu Item: Input Selection From the main menu, select this “Input Select“ icon to choose the type of input source: Select VGA Source Select DVI Source Return to main menu (Actual source is noted with a check mark.) Figure 4-11. Input selection.
Chapter 4: Service Setup Menu Item: Scale Mode From the main menu, select the Scale Mode icon to to specify the physical resolution of the attached screen. These settings enable you to best match the pictures on a TFT screen. Use “output scaling“ to stretch the picture to the maximum available screen space. No change to the resolution/refresh rate.
Chapter 4: Service Setup Menu Item: Color From the main menu, select the “Color“ icon to adjust the color balance of the video image. The menu provides a number of options including automatic calibration, manual adjustment in RGB or CMY color space, along with hue and saturation adjustment and the setup of flesh tones. Automatic color calibration Standard RGB color selection View Color temperature submenu, below. Adjust flesh tones Set up colors in CMY space; automatically adjusts settings in RGB space.
Chapter 4: Service Setup Menu Item: Image From the main menu, select the “Image“ menu to adjust the vertical and horizontal screen position and to set the pixel clock and phase. Automatic detection of the number of pixels per line and the best phase (best point for A/D conversion within each pixel). Manually adjust the number of pixels per line (pixel clock). Manually adjust the best phase (best point for A/D conversion within each pixel). Back to main menu. Manually adjust the vertical picture position.
Chapter 4: Service Setup Menu Item: OSD submenu From the Tools menu, select the “OSD“ submenu, to define the position and size of the OSD window. Manually adjust the horizontal position of the OSD window. Manually adjust the vertical position of the OSD window. Back to Tools menu. Toggle the size of the OSD window between single and double size. Figure 4-18. The OSD submenu, from the Tools menu. Menu Item: Auto Configuration submenu From the Tools menu, select the Auto Configuration icon.
Chapter 4: Service Setup Menu Item: DDC Configuration Menu From the main menu, select the DDC Configuration menu, to define which DDC information is transmitted to the graphics card. As long as there is no transparent DDC communication, there is a “virtual DDC“ built into the local unit (See Appendix E: Information in Internal DDC). You can either provide the DDC information of the secondary monitor attached to the local unit or the information from the internal DDC table.
Chapter 4: Service Setup 4.4 Setup Instructions for VGA Input (ACS4011A-R2 Family) When converting from analog to digital signal, this extender will give you options to adjust and compensate in order to achieve the best possible video output. This procedure is designed to correct discrepancies in the video signal from analog/digital video conversion by the VGA to DVI Converter. 1. Display from your graphics source a picture with as much detail as possible.
Chapter 4: Service Setup 8. Problems with the pixel phase will cause horizontal noise, horizontal wave-formed lines, flicker, or smearing with a zebrapattern: Figure 4-22. When manually adjusting the pixel phase, you may see the type of noise that's shown here. You can use the OCD command Manually adjust the best phase to remove this distortion. a. From the OSD’s Image menu, select the menu command: Manually adjust the best phase (best point for A/D conversion within each pixel). b.
Chapter 5: Troubleshooting 5.0 Troubleshooting 5.1 Monitor Errors There isn‘t a picture Check the power supply connection at the local and remote units. Is the Power (red LED) at the local unit illuminated? (See 3.4 Diagnostic LEDs.) If not, the internal power supply may be damaged or there may be an internal error. Check that the interconnection cable is connected at the local unit and the remote unit. Is the Link Status LED illuminated? (See 3.4 Diagnostic LEDs.
Chapter 5: Troubleshooting Your mouse is moving like it’s “hanging on a rubber band“ This problem is usually a combination of things, which adds up to a delay between the true mouse movement and the movement of the mouse pointer on the screen. Delays of up to 100–150 msec can be annoying.
Appendix A: Sample Applications Appendix A: Sample Applications USB Connection CPU Transmitter/Local Unit CATx or Fiber Cable Receiver/Remote Unit USB Connection USB Devices Figure A-1. DVI-D CATx KVM Extender with USB 2.0 support. Page 40 724-746-5500 | blackbox.
Appendix A: Sample Applications USB Connection Transmitter/Local Unit CATx or Fiber Cable Receiver/Remote Unit USB Connection Figure A-2. DVI-D CATx KVM Extender supporting VGA and DVI-D. ACS4002A-R2 724-746-5500 | blackbox.
Appendix B: Rackmount Options Appendix B: Rackmount Options The DVI-D CATx KVM Extender units can be mounted in a standard 19“ rack using the mounting kit either of two different rackmount kits: the ACS1009A-RMK for single-head devices, and ACS2209A-RMK for dual-head devices. Mounting the ACS1009A-RMK Rackmount-Kit Using the ACS1009A-RMK rackmount kit, you can mount up to four 4"H x 5.6"W x 1.1"D (10.3 x 14.3 x 2.9 cm) single-head devices into a 19" server rack.
Appendix B: Rackmount Options The Rackmount Kit (ACS1009A-RMK) enables mounting of up to four devices: Figure B-2. Mounting for one or two devices. Figure B-3. Mounting for three or four devices. NOTE: In the leftmost position, you can install a rackmountable PSU, ACS2209A-PS instead of an extender device. This PSU will enable you to power up to three single- or dual-head devices. Figure B-4. Mounting the optional ACS2209A-PS. ACS4002A-R2 724-746-5500 | blackbox.
Appendix B: Rackmount Options Mounting the ACS2209A-RMK Rackmount Kit Using the ACS2209A-RMK rackmount kit, you can mount up to four 4"H x 5.6"W x 1.7"D (10.3 x 14.3 x 4.2 cm) dual-head devices into a 19" server rack. The rackmount kit requires 1U of rack space. Blank plates enable you to cover unused device positions. M2, 5x2 Spacers Base Plate M2, 5x5 Philips countersunk screws 3 Blank Plates Figure B-5. Mounting with the ACS2209A-RMK Rackmount Kit.
Appendix B: Rackmount Options The ACS2209A-RMK rackmount kit enables mounting of up to four devices in the following manner: Figure B-6. Mounting for one or two devices. Figure B-7. Mounting for three or four devices. NOTE: In the leftmost position, you can install a rackmountable power supply unit (PSU) (ACS2209A-PS) instead of an extender device. This PSU will enable you to power up to three single- or dual-head devices. Figure B-8. Mounting the optional ACS2209A-PS.
Appendix C: Technical Support Appendix C: Technical Support If you determine that your DVI-D/-I KVM Extender is malfunctioning, do not attempt to alter or repair it. It contains no userserviceable parts. Contact Technical Support at Black Box. Before you call, make a record of the history of the problem.
Appendix C: Technical Support Black Box Technical Support Table C-1. Black Box Technical Support Contact Information. Country Web Site and Email Phone US www.blackbox.com info@blackbox.com 724-746-5500 724-746-0746 Austria www.black-box.at support@black-box.at +43 1 256 98 56 +43 1 256 98 56 Belgium www.blackbox.be support.english@blackbox.be support.french@blackbox.be support.nederlands@blackbox.be +32 2 725 85 50 +32 2 725 92 12 Denmark www.blackbox.dk blackbox@blackbox.
Appendix D: Supported Video Modes Appendix D: Supported Video Modes Table D-1. Supported Video Modes. Description Hres pixels Vres lines V-freq HZ Hfreq kHz DotClk Mhz DOS Graphic Mode 640 350 69.6 31.3 25.0 VESA Standard 640 350 85.1 37.9 31.5 VGA 640 400 56.3 24.7 21.0 VGA 640 400 69.6 31.3 25.0 VESA Standard 640 400 85.1 37.9 31.5 VESA Standard 640 480 60.2 31.5 25.3 Mac Mode 640 480 67.0 35.0 31.5 VESA Standard 640 480 72.8 37.9 31.
Appendix D: Supported Video Modes Table D-1. Supported Video Modes, continued. Description Hres pixels Vres lines V-freq HZ Hfreq kHz DotClk Mhz TV 1280 1024 50.0 53.4 90.0 VESA Standard 1280 1024 60.0 64.0 108.0 SUN Mode 1280 1024 66.0 71.7 115.8 SGI 1280 1024 72.0 76.7 128.8 HG Workstation B123L 1280 1024 72.0 78.1 135.0 VESA Standard 1280 1024 75.0 80.0 1325.0 VESA Standard 1280 1024 85.0 91.1 157.5 TV Mode 16:9 1360 765 60.1 47.6 84.
Appendix E: Information in Internal DDC Appendix E: Information in Internal DDC Table E-1. Standard Timings.
Appendix F: Connectors Appendix F: Connectors DVI-D/-I CATx/Fiber KVM-Extender Connector Pinouts 1 8 C1 C2 C5 17 24 C3 C4 Figure F-1. DVI-I female connector (Output connector for all devices and Input connector for the ACS4002A-R2 device - local unit). Table F-1. DVI-I Female Connector.
Appendix F: Connectors DVI-I Female Input Connector for the ACS4011A-R2 Local Unit 1 8 C1 C2 C5 17 24 C3 C4 Figure F-2. DVI-I female connector (Input connector for the ACS4002A-R2 local unit). Table F-2. DVI-I Female Connector. Pin Page 52 Signal Pin Signal Pin Signal 1 TMDS data 2- 9 TMDS data 1- 17 TMDS data 0- 2 TMDS data 2+ 10 TMDS data 1+ 18 TMDS data 0+ 3 TMDS data 2 ground 11 TMDS data 1 ground 19 TMDS data 0 ground 4 n.c. 12 n.c. 20 n.c 5 n.c. 13 n.c.
Appendix F: Connectors USB Connector, USB Type B (Connector at the Local Unit) 1 2 3 4 Figure F-3. USB Connector at the Local Unit, USB Type B. Table F-3. USB Connector at the Local Unit. Pin Signal 1 VCC (+5V) Red 2 Data - White 3 Data + Green 4 Ground Black USB Connector, USB Type A (Connector at the Remote Unit) 1 2 3 4 Figure F-4. USB Connector at the Remote Unit, USB Type A. Table F-4. USB Connector at the Remote Unit.
Appendix F: Connectors CATx- Interface: Pinout according to EIA/TIA 568A (1000BASE-T) 1 8 Figure F-5. 1000BASE-T Pinout. Table F-5. USB Connector at the Remote Unit. Pin Pin 1 D1+ 5 D3- 2 D1- 6 D3+ 3 D2+ 7 D4+ 4 D2- 8 D4- Programming Port Figure F-6. Programming Port. Table F-6. Programming Port Pinout. Page 54 Pin Signal 1 TxD (to PC RxD) 2 RxD (from PC TxD) 3 DTR from PC 4 Ground- 724-746-5500 | blackbox.
Notes ACS4002A-R2 724-746-5500 | blackbox.
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