® ® NETWORK SERVICES FEBRUARY 2009 KV1081A KV1161A ServSwitch™ CX Uno IP USER GUIDE ® CUSTOMER SUPPORT INFORMATION BLACK BOX 724-746-5500 ® LOC REM VNC 100 LNK PWR Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.
Contents Mounting......................................................................................7 Connections..................................................................................8 Local user..................................................................................9 Global user (IP network port)...............................................10 Computer system (via SAM)..................................................11 Power in connection..............
Getting assistance.......................................................................50 Troubleshooting.........................................................................50 Appendix 1 – Local setup menus...............................................51 Functions................................................................................52 User Preferences....................................................................53 Global Preferences...........................
BlackBox subsidiary contact details...........................................94 Index ® Appendix 7 – Cable and connector specifications....................83 ServSwitch CX Uno IP to power switch cable ......................83 Power switch to power switch daisy chain cable.................83 Multi-head synchronization cable........................................83 Appendix 8 – Hotkey sequence codes.......................................
Introduction IP network/ Internet ® BLACK BOX 724-746-5500 ® LOC REM VNC 100 LNK PWR BLACK BOX CX Uno IP Alternatively, the robust ServSwitch CX Uno IP security system will allow direct connection to the outside world. Power switch SAM Many computers ServSwitch CX Uno IP units can directly support either 8 or 16 computer systems. Multiple ServSwitch CX Uno units can also be cascaded onto the original unit to support a maximum of 256 computers.
ServSwitch CX Uno IP features - front and rear ® BLACK BOX 724-746-5500 LOC REM VNC 100 LNK PWR ® CX Uno IP BLACK BOX IP network port The port by which global users are linked to the ServSwitch CX Uno IP unit. This intelligent Ethernet port can automatically sense whether it is attached to a 10Mb or 100Mb network. Indicators These six indicators clearly show the key aspects of operation: • LOC Keyboard or mouse data are being received from the local console.
What’s in the box ® Power adapter and countryspecific power lead ® C RE M OSD UPG LC K PW R BLA CK BOX CX Uno IP CD-ROM Four self-adhesive rubber feet LO What you may additionally need Server Access Modules One required per connected server. There are five different formats, depending on the required server connections: PS/2-style Connectors:Analog video, PS/2-style keyboard and PS/2-style mouse.
Installation Mounting The ServSwitch CX Uno IP units offer three main mounting methods: • Supplied four self-adhesive rubber feet • Optional single unit rack brackets • Optional double unit rack brackets Single unit rack brackets Connections TIO NS 5V 2.0 16 A 15 14 13 8 12 7 CO 6 RC ON 10 NE C 5 TIO NS 9 4 CO MP 3 UT ER CO NN 2 EC T ION OP S 1 INDOOR USE ONLY MP 11 UT E TIO NS 5V 2.
Connections ® The ServSwitch CX Uno IP provides a great deal of flexibility in its configurations. This chapter details the various connections that can be made to achieve the required installation.
Local user ® ® 724-746-5500 SAM COMPUTER SYSTEM POWER SWITCH ServSwitch CX Uno IP rear panel OP TIO NS 5V 2.0 A 16 1 12 CO MP 1 UT From video monitor POWER IN IP To connect the local user port 1 Position a suitable video monitor, keyboard and mouse in the vicinity of the ServSwitch CX Uno IP unit such that their cables will easily reach.
Global user (IP network port) BLA CK BOX CX Uno IP ServSwitch CX Uno IP front panel IP network link 3 Configure the network settings as appropriate to the position of the ServSwitch CX Uno IP within the network - see Networking issues for details.
Computer system (via SAM) ® To connect a computer system 1 Ensure that power is disconnected from the ServSwitch CX Uno IP unit and the system to be connected. 2 Locate the required SAM (there are five types available) and attach its video, keyboard and mouse (PS/2-style, USB or Sun) connectors to the relevant sockets on the computer system.
Power in connection ® GLOBAL USER LOCAL USER IP ® ® 724-746-5500 POWER SWITCH ServSwitch CX Uno IP rear panel OP TIO 5V 2.0 A NS 16 1 12 CO MP 1 UT output lead from power adapter To connect the power supply 1 Attach the output lead from the power adapter to the 5V socket on the rear panel of the ServSwitch CX Uno IP. 3 Connect the power lead to a nearby main supply socket.
GLOBAL USER The options port of the ServSwitch CX Uno IP can be used to connect to one or more IP optional power control units. This allows you to POWER control the mains power being supplied to the IN connected computer(s) so that an authorized SAM user can, if necessary, perform a complete remote cold reboot on a failed system. COMPUTER POWER SYSTEM SWITCH The control connector of the first power switch is attached, via serial cable, to the rear panel of the ServSwitch CX Uno IP.
Cascading multiple units The cascade tree The diagram shows how an ServSwitch CX Uno IP unit and multiple ServSwitch CX Uno units can be cascaded to two levels. Computer systems can be connected at any level. The local or global users can access computer systems situated anywhere within the cascade tree.
7 6 5 CO MP 3 UT ER CO NN 2 EC T ION BLA CK BOX CX Uno IP Once the units and computers have been connected, you can edit their names to make it much easier to locate them. See the To create a new host entry section in the ‘Host configuration’ page of Appendix 2 for more details. See also • Addressing computers in a cascade 3 Connect the other end of the cascade link cable to the remote user port (RJ45 socket) on the front panel of theServSwitch CX Uno unit.
1203 SAM SAM SAM 08 Using cascaded computers In use, cascaded computers can be accessed using exactly the same methods as for those connected directly to the ServSwitch CX Uno IP. However, by far the easiest way is to use the on screen menu. This is because it displays the computer names and does not require any knowledge of port addresses. See either Selecting a computer (for local user access) or Host selection (for global user access) for more details.
Multiple video head connections ® Two or more ServSwitch CX Uno IP units can be connected together LOCAL LOCAL USER USER so that they operate in a synchronized manner. Synchronized operation is useful for applications that require multiple video signals to be switched together. This type of operation is usually required where each computer is fitted with multiple video cards or video cards with multiple video heads.
Remote switching control ® The port switching functions of the ServSwitch CX Uno IP REMOTE CONTROL units can be remotely controlled by an RS232 link to the OPTIONS port on the rear panel. The sending device must use the following RS232 communication settings: Baud rate: 19200 bps Data bits: 8 Parity: None Stop bits: 1 No handshaking is implemented, however, valid command characters will be echoed back to the sending device.
Configuration ® When setting up a new installation, the following stages are recommended: 1 Enable the general ‘Security’ option. With security disabled (default setting), a local or remote user attached to the ServSwitch CX Uno IP will have full and unrestricted access to all computers and all ServSwitch CX Uno IP settings. In larger installations, you are strongly recommended to enable security and set up individual user accounts with access privileges.
Initial configuration ® If the Login is shown, enter your ‘admin’ Username and Password - or press twice if none have yet been defined.
Main menu Your Login name 2 Press Green - accessible Red - unaccessible Orange - an inconsistency related to a cascade linked host has been detected - More [+] Port numbers Connection status Main Menu to display the main menu: The various menu options are arranged as shown here For a description of each option within the Configuration menus, see Appendix 1 for more details.
To change the hotkeys The ServSwitch CX Uno IP unit uses and as its standard hotkeys. These can be changed if they clash with other software or hardware within the installation. 1 Display the Main menu. 2 Highlight ‘Setup Options’ and press . 3 Highlight ‘Hotkeys’ and press (or click one of the arrow buttons) to select the required hotkey combination. The options are: Ctrl+Alt, Ctrl+Shift, Alt+Shift, Alt Gr, Left+Right Alt, Left Ctrl+Alt or Right Ctrl+Alt.
What to do if the ADMIN password has been forgotten 4 Highlight ‘Reset Configuration’ and press . The Reset Config warning will be displayed 5 Highlight ‘Reset’ and press .
Clearing IP access control ® To clear IP access control 1 From a local keyboard (not accessible from a global keyboard), log on as the ‘admin’ user. (hotkeys can change). 2 Press 3 Press to select the More Menus. 4 Select ‘Configuration’. 5 Select ‘Network Configuration’.
Full configuration by global user User Accounts Allows you to create and manage up to sixteen separate user accounts, each with separate access permissions. Unit Configuration Allows you to alter both basic and fundamental settings within the unit. Time & Date Configuration Allows you to configure all aspects relating to time keeping within the unit.
Encryption settings Viewer encryption settings The web browser viewers and VNC viewers (of level 4.0b5S or higher) offer four encryption settings: • Always on - This setting will ensure that the link is encrypted, regardless of the ServSwitch CX Uno IP encryption setting. • Let server choose - This setting will follow the configuration of the ServSwitch CX Uno IP. If the ServSwitch CX Uno IP has ‘Always on’ or ‘Prefer on’ set, then the link will be encrypted.
Networking issues Internet Internet Every network setup is different and great care needs to be taken when introducing a powerful device such as the ServSwitch CX Uno IP into an existing configuration. A common cause of potential problems can be in clashes with firewall configurations. For this reason the ServSwitch CX Uno IP is designed to be intelligent, flexible and secure.
When a web server is also on the local network Port 80 is the standard port used by web (HTTP) servers. If the ServSwitch CX Uno IP is situated within a local network that also includes a web server or any other device serving port 80 then, if you want to use the web browser interface from outside the local network environment, the HTTP port number of the ServSwitch CX Uno IP may need to be changed.
DNS addressing As with any other network device, you can arrange for your ServSwitch CX Uno IP to be accessible using a name, rather than an IP address. This can be achieved in two main ways: • For small networks that do not have a DNS (Domain Name System) server, edit the ‘hosts’ files on the appropriate remote systems. Using the hosts file, you can manually link the ServSwitch CX Uno IP address to the required name.
Addressing When the ServSwitch CX Uno IP is situated alongside the firewall, it will require a public static IP address (i.e. one provided by your Internet service provider). More addressing information: Discover DHCP-allocated addresses DNS addressing Ensuring sufficient security The security capabilities offered by the ServSwitch CX Uno IP are only truly effective when they are correctly used.
Example 1 To switch ON port 5 of switch box 2, the code would be as follows: • Power sequence: P25=1\0D Example 2 To switch OFF port 8 of switch box 3, the code would be as follows: • Power sequence: P38=0\0D For details about operating this feature, see Power switching control within the Operation chapter. 6 Enter the Power control sequences in the Power On and Power Off fields 7 Click OK to close the dialog and then click the Save button in the main Host Configuration window to store the details.
Upgrading ServSwitch CX Uno IP models 8 Click the ‘Browse’ button and locate the .bin upgrade file that you downloaded earlier. Click the ‘Upload file’ button. The ServSwitch CX Uno IP will next show the following screen: 9 Select which portion of the ServSwitch CX Uno IP that you wish to upgrade: • Tick the ’Main’ option to upgrade the ServSwitch CX Uno IP unit itself. • Tick one or more of the SAM options to include them in the upgrade process.
Operation The front panel indicators The ServSwitch CX Uno IP provides two ways to gain access: • Local user access, or • Global user access via IP network link. LOC REM VNC 100 LNK PWR OR GLOBAL USER LOCAL USER IP Indicators • LOC Keyboard or mouse data are being received from the local console. • REM Keyboard or mouse data are being received from a remote (global) viewer. LOC REM VNC 100 LNK PWR BLACK BOX CX Uno IP • VNC Indicates that a global user is connected and active.
Local user access Selecting a computer 2 Enter your username and password.
The Select Host menu – here you can select computers by name. 2 Use the and keys (or the scroll wheel of an IntelliMouse) to highlight the required computer name. Alternatively (for large configurations), press to perform an alphabetical search for a particular port name. You can also use the PgUp and PgDn keys to move up or down a full page of list entries at a time, or press the Home and End keys to quickly move to the beginning or end of the list, respectively.
Logging in and out Enter your Login name here . 2 Enter your designated User Name and press . If both entries are correct 3 Enter your designated Password and press then the selected port will be displayed. Note: If either the User Name or Password are incorrect, the entries will be cleared to allow another attempt. To log out Either: • Press and at any time to log out. or 1 Display the Select Host menu in either of two ways: • By simultaneously pressing and then releasing .
To enable/disable the confirmation box 1 Display the Select Host menu in one of two ways: • By simultaneously pressing and then releasing , or • By pressing the middle and right buttons of a three button mouse. If you are not already logged in, do so now. 2 Press to select ‘More menus’. 3 Highlight the ‘User Preferences’ option and press to select. to select ‘Enabled’ 4 Highlight the ‘Confirmation Box’ option and press or ‘Disabled’, as required. 5 Select the ‘Save’ button to return to the previous menu.
® Within the Select Host menu, each listed host has a colored dot associated with it to indicate its general status: Green for accessible and Red for inaccessible. Red: Host inaccessible Orange: Inconsistency related to a cascade connection. There is, however, a third state where the dot turns Orange. An orange dot against a host entry indicates that an inconsistency relating specifically to cascaded hosts.
Global user access ® GLOBAL USER OR LOC REM VNC 100 LNK PWR SAM COMPUTER SYSTEM BLACK BOX CX Uno IP ® BLACK BOX 724-746-5500 IP ® Select the required viewer LOCAL USER WEB BROWSER Global users access the ServSwitch CX Uno IP using a viewer and a network/ internet link. There are two types of viewer: a standalone VNC veiwer or a VNC Java application used within a standard web browser.
Global user access via VNC viewer A connection details dialog will be displayed: Enter the ServSwitch CX Uno IP address here and click OK If required, select the encryption mode - MORE [+] The ServSwitch CX Uno IP has the ability to distribute its own VNC viewer application. To download the VNC viewer 1 Open your Web browser. 2 Enter the network address where the ServSwitch CX Uno IP is situated (in the form: http://192.168.0.3) and make the link.
Global user access via web browser ® You can use a standard Web browser (supported versions) to gain access to the ServSwitch CX Uno IP and its host computer(s). As soon as you make contact with the ServSwitch CX Uno IP it will begin downloading a small Java application to your browser, which will be used only for the duration of your connection. To access via your web browser 1 Launch your standard Web browser as usual.
Using the viewer window When using the viewer window Controls Displays a menu of options concerning keyboard, video and mouse operation. Power Click to access the power on/off options for the current host computer. Dialogue area Indicates your username and the host system that you are currently viewing. This area can also display other messages. How do I escape from full screen mode? Press the F8 button. This button is changeable but is most often set to F8.
Remote host cursor For the VNC viewer, the local cursor is a dot: Local dot cursor Remote host cursor Additionally, for fast network connections, the VNC viewer also provides a single mouse mode. See Controls - Single Mouse for details. Single local cursor To select a host 1 Click the Hosts button to display a list of computers. Note: If there are ten or less entries, then the list will appear as a simple drop down (as shown below). 2 Click the required computer name to view and control it.
Upon completion an information dialog will explain the results: To re-synchronize the mouse 1 Use the Hosts button to select the required computer. 2 Click the button and then click OK in the subsequent pop-up message. Note: If you find that this doesn’t work, you may need to perform a mouse calibration again. If you find that your local mouse pointer and that of the host are not correctly synchronized, use this feature to re-align their movements.
Controls ® Resync Mouse This option has the same effect as the button on the menu bar and resynchronizes the local and remote mouse pointers. Refresh Screen This option refreshes the whole screen image to remove any artifacts from moved screen items. This is useful when using very low refresh rates on slow speed communication links.
When entering codes: + means press down the key that follows – means release the key that follows +– means press down and release the key that follows * means wait 250ms (note: if a number immediately follows the asterisk, then the delay will equal the number, in milliseconds) It is automatically assumed that all keys specified will be released at the end, so there is need to specify -Ctrl or -Alt if these keys are to be released together. See Appendix 8 for a list of key sequence codes that can be used.
Horizontal Position Determines the horizontal position of the host screen image within the viewer window. Vertical Position Determines the vertical position of the host screen image within the viewer window. Custom Modes See the next page. Advanced See the next page. Brightness & Contrast The red, green and blue constituents of the brightness and contrast can be set individually. Alternatively, use the Auto button on the right side to automatically optimize these for the current host and connection speed.
Advanced Settings This option contains video signal settings that do not normally need to be adjusted. Custom Video Modes This option allows you to define non-standard video resolutions and refresh rates to suit your display characteristics. Enter the horizontal and vertical pixels counts together with the refresh rate and then click the Calc button. Then click the Add button to include the new mode within the list.
Supported web browsers The following web browsers have been tested and found to work correctly with ServSwitch CX Uno IP. Windows • Internet Explorer 5.50 and above, with Microsoft [Java] Virtual Machine (release 5.50). with Java Runtime Environment 1.3 or above. Linux • Netscape 4.61 and above, with Java Runtime Environment 1.1 or above. • Opera, with Java Runtime Environment 1.1 or above.
Further information techsupport@blackbox.com in the UK: techhelp@blackbox.co.uk • Phone in the US: in the UK: 724-746-5500 +44 (0)118 965 6000 Click here for further subsidiary contact details. Troubleshooting Global network users are unable to contact the ServSwitch CX Uno IP • Check that the correct address is being used by the remote users. • Check the network settings. Check that the users network address has not been excluded in the IP access control section.
Appendix 1 – Local setup menus ® The full set of options are only available to the Admin user. All other users will see only the Functions and User Preferences options.
Functions To get here 1 From a local keyboard, log on as a standard or ‘admin’ user. (hotkeys can change). 2 Press 3 Press to show the Main Menu. . 4 Select ‘Functions’ and press Power Control The options within this section are usable only when the ServSwitch CX Uno IP is used in conjunction with one or more external power switch units and when valid power switching strings have been registered for the currently selected host.
User Preferences Reminder Banner Settings: Enabled, Disabled When the reminder banner is enabled, the name of the currently selected computer will appear in a small reminder banner. This is normally located at the top of the screen in a central position but may be moved as required (see To move the reminder banner). Reminder Color Settings: Blue/White, Blue/Trans, Pink/Trans, White/Trans, White/Red You can select the color of the reminder banner.
Global Preferences Mouse Switching Settings: Enabled, Disabled The computer channel can be switched using a three button mouse or IntelliMouse. Pressing the central button or wheel button together with the left hand mouse button will cause the ServSwitch CX Uno IP to switch to the next available computer. When mouse switching is enabled, you can still use the middle button on its own to control applications.
Setup Options Security Settings: Disabled, Enabled With security disabled there is no requirement for users to log-in to the system. All users have full access to all the connected computers and full administration rights. With security enabled, users are required to log-in to the ServSwitch CX Uno IP. Each user is allocated access rights to computers by the system administrator and they are only able to see the computers that they have access to on their on-screen menu.
Configuration • Unit Configuration IP admin password, encryption settings, etc. • Network Configuration IP address, net mask, VNC port, etc. • Serial Configuration Options port usage and Baud rate. • Reset Configuration Completely resets the ServSwitch CX Uno IP unit. To get here 1 From a local keyboard, log on as the ‘admin’ user. (hotkeys can change).
Hardware Indicates the version of the internal circuitry. Firmware Indicates the version of the internal software. Keybd Layout Use the arrow buttons to match the keyboard layout expected by the host system. Admin Passwd Enter the password that will be used to gain administrator access to the ServSwitch CX Uno IP. There can only be one admin user and only that user is given access to the configuration menus.
Network Configuration MAC Address Media Access Control address – this is the unique and unchangeable code that was hard coded within your ServSwitch CX Uno IP unit when it was built. It consists of six 2-digit hexadecimal (base 16) numbers separated by colons. A section of the MAC address identifies the manufacturer, while the remainder is effectively the unique electronic serial number of your particular unit.
Serial Configuration Options Port Settings: Power Control, Sync Units Determines whether the RS232 serial OPTIONS port at the rear of the unit will be used for connection to power control switches or to synchronize the operation of two ServSwitch CX Uno IP units. Options Baud Settings: 1200, 2400, 4800, 9600, 19200, 38400, 57600, 115200 This option determines the speed of the RS232 serial OPTIONS port. The other communication settings are fixed as: No parity, 8 bit word, 1 stop bit.
Reset Configuration To reset the ServSwitch CX Uno IP configuration 1 From a local or remote (not accessible from a global keyboard), log on as the ‘admin’ user. 2 Press (hotkeys can change). to select ‘More menus’. 3 Press 4 Select ‘Configuration’. 5 Select ‘Reset Configuration’. 6 Highlight the ‘Reset’ option and press . 7 After a short period, you should see the first of five initial configuration screens. See Initial configuration for details.
Appendix 2 - Configuration pages via viewer ® This section covers the configuration pages that are available to global admin users, using either the VNC viewer or the browser methods of access. To access the remote configuration pages 1 Make a global connection to the ServSwitch CX Uno IP unit and login as the admin user. 2 Once logged in, click the Configure button in the top right corner of the window.
Confirm Pwd Re-enter your password here to confirm that it is correct. Local When ticked, the selected user can gain access using the local KVM console directly connected to the ServSwitch CX Uno IP unit. Remote When ticked, the selected user can gain access via an IP network link, such as a local intranet or the wider Internet (depending on how the ServSwitch CX Uno IP is connected).
Unit configuration Hardware Version Indicates the version of the electronic circuitry within the ServSwitch CX Uno IP unit. Unit Name The name entered here will be displayed on the local menus and the remote VNC viewer/browser windows. Firmware Version Indicates the version of the internal software within the ServSwitch CX Uno IP flash memory. This may be updated using the flash upgrade procedure.
To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’ button in the top right corner. 3 Click the ‘Unit Configuration’ option. 4 Click the ‘Advanced Unit Configuration’ option. Force VNC Protocol 3.3 IMPORTANT: The use of this option is not recommended. Protocol 3.3 is a legacy version that does not offer any encryption. Idle Timeout Determines the period of inactivity on a global connection before the user is logged out.
Time & date configuration std offset dst [offset],start[/time],end[/time] The std and offset specify the standard time zone, such as GMT and 0, or CET The time fields specify when, in the local time currently in effect, the change to the other time occurs. If omitted, the default is 02:00:00. Typical examples are: UK: GMT0BST,M3.5.0/1,M10.5.0/2 Central Europe: CET-1CEST,M3.5.0/2,M10.5.0/3 US Eastern: EST5EDT,M3.2.0/2,M11.1.0/2 US Pacific: PST5PDT,M3.2.0/2,M11.1.
IP Network Mask Also often called the subnet-mask, this value is used alongside the IP address to help define a smaller collection (or subnet) of devices on a network. In this way a distinction is made between locally connected devices and ones that are reachable elsewhere, such as on the wider Internet. This process helps to reduce overall traffic on the network and hence speed up connections in general.
To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’ button in the top right corner. 3 Click the ‘Network Configuration’ option. Access Use the arrow buttons to select either ‘Allow’ or ‘Deny’ as appropriate. 2 Enter the base network address, the mask and select the appropriate access setting. 3 Click the OK button.
Serial port configuration ® Baud Rate This option determines the speed of the RS232 serial OPTIONS port. The other communication settings are fixed as: No parity, 8 bit word, 1 stop bit. Options Port Use This option determines whether the RS232 serial OPTIONS port at the rear of the unit will be used for connection to power control switches or to synchronize the operation of two ServSwitch CX Uno IP units.
Host configuration Erase Host Configuration Removes all hosts from the list. To get here 1 Using VNC viewer or a browser, log on as the ‘admin’ user. 2 Click the ‘Configure’ button in the top right corner. 3 Click the ‘Host Configuration’ option. Name Enter the name that will be displayed in the viewer window when you click the Host button. Users Select the users that will be permitted to connect to this host.
Logging and status Date and time the event occurred Type of event, user name and access method or remote IP address To copy and paste the log You can copy the information listed within the log and paste it into another application. 1 While viewing the log screen, press Ctrl and C, to copy the data into the clipboard. 2 In a text application (i.e. Word, WordPad, Notepad) press Ctrl and V, or right mouse click and ‘Paste’.
LDAP configuration ® User field Enter the LDAP database field that will be used to match each user name against. The details entered here will depend on the specific LDAP database being used - ‘uid’ or ‘cn’ are commonly used values. Anonymous Bind If left unchecked then bind requests are sent with username (Base DN) and password (more suitable for Active Directory applications). If checked, bind requests are anonymous (more suitable for Linux LDAP implementations).
IMPORTANT: If you make any changes to the options given here and wish to retain them for successive connection sessions, you must save the changes. To do this, change to the ‘Load/Save’ tab and click the ‘Save’ button within the ‘Default’ section. Preferred encoding There are three manually selectable encoding methods which are accessible when the Auto select option is unticked. • ZRLE – This is a highly compressed method that is best suited to slow modem connections.
Inputs Customize Allows you to select which data can be transferred between server and viewer. Send pointer events to server When un-ticked, the VNC viewer will not send mouse movement or click data to the ServSwitch CX Uno IP or host system. Pass special keys directly to server When ticked, ‘special’ keys (the Windows key, the Print Screen key, Alt+Tab, Alt+Escape and Ctrl+Escape) are passed directly to the ServSwitch CX Uno IP rather than being interpreted locally.
Misc Enable file transfer When ticked, the VNC viewer will allow file transfers between the IP connected viewer system and the selected host system. Enable sound Not supported. Only play sound when window active Not supported. Render cursor locally This option does not currently apply to ServSwitch CX Uno IP connections. Allow dynamic desktop resizing When ticked, the viewer window will be automatically resized whenever the host system’s screen resolution is altered.
Scaling Custom Size Adjusts the server screen image according to the Width and Height settings in the adjacent fields. A drop box to the right of the fields allows you to define the image size by percentage or by pixels, as required. Preserve Aspect Ratio When ticked, maintains a consistent ratio between the horizontal and vertical dimensions of the screen image.
® Defaults - Reload When clicked, all connection options are returned to the default settings that are currently saved. Defaults - Save When clicked, saves the current connection options as the default set that will be used in all subsequent VNC connections. Configuration File - Save As... Allows you to save the current settings under a new name so that they can be copied from one viewer to another.
Appendix 4 - VNC viewer window options ® Refresh Screen Requests data from the server for a complete redraw of the screen image, not just the items that change. New connection... Displays the connection dialog so that you can log on to a different ServSwitch CX Uno IP or VNC server location. Options... Displays the full range of connection options - see Appendix 3 for more details. Connection info... Displays various connection and display details. About... Displays information about your VNC viewer.
Encoding and color level Auto select When ticked, this option will examine the speed of your connection to the ServSwitch CX Uno IP and apply the most suitable encoding method. This option is suggested for the majority of installations. Preferred encoding There are three manually selectable encoding methods which are accessible when the Auto select option is unticked. • ZRLE – This is a highly compressed method that is best suited to slow modem connections.
192.168.142.154 192 is the most global part of the number (akin to the 1 of the phone number) and 154 is the most local (similar to the 5500 unique local code of the phone number). When two network devices communicate with each other, they always “dial the whole number” regardless of their respective locations in a network. However, they still need to know whether the other device is local to them or not, and this is where the net mask comes into play.
Net masks - the binary explanation 10011010 192 168 142 144 Inside a bit-wise AND function When you “open up” the last octet of the net mask and look at the binary inside, you can see the last four zero bits preventing any 1’s in the address from falling through. Binary equivalent of 154 1111 0 0 0 0 10010000 144 Binary octet after AND operation with net mask Decimal equivalent of 10010000 Thus, when 154 is bit-wise ANDed with 240, the result is 144. Likewise, any local address from 192.168.142.
Address ranges Although you can define ranges of addresses, due to the way that the mask operates, there are certain restrictions on the particular ranges that can be set. For any given address you can encompass neighbouring addresses in blocks of either 2, 4, 8, 16, 32, 64, 128, etc. and these must fall on particular boundaries. For instance, if you wanted to define the local address range: 192.168.142.67 to 192.168.142.93 The closest single block to cover the range would be the 32 addresses from: 192.168.
User with VNC viewer accesses IP address: 129.7.1.10 (this automatically uses port 5900). Router/firewall address: 129.7.1.10 Router is programmed to send port 5900 VNC traffic to local address 192.168.0.3 and port 80 web traffic to local address 192.168.0.42 ® BLACK BOX 724-746-5500 ® LOC REM VNC 100 LNK PWR BLACK BOX CX Uno IP ServSwitch CX Uno IP has the local IP address: 192.168.0.3 Web server Internet User accesses the company website at: 129.7.1.
Appendix 7 – Cable and connector specifications Use this cable when two ServSwitch CX Uno IP devices are being synchronized. Power switch to power switch daisy chain cable 4pin RJ9 MASTER end 9pin D-type female SLAVE1 end 9pin D-type female 4pin RJ9 Use this cable when three ServSwitch CX Uno IP devices are being synchronized.
Appendix 8 – Hotkey sequence codes ® Math operand keys (see ‘Using abbreviations’) Add (Plus) | Subtract (Minus) | Multiply Central control keys (see ‘Using abbreviations’) Insert | Delete | Home | End | PageUp | PageDown Up | Down | Left | Right | Print | Pause Keypad keys (see ‘Using abbreviations’) KP_Insert | KP_Delete | KP_Home | KP_End | KP_PageUp KP_PageDown | KP_Up | KP_Down | KP_Left | KP_Right | KP_Enter KP_Add | KP_Subtract | KP_Divide | KP_Multiply KP_0 to KP_9 Function keys F1 | F2 | F3
Appendix 9 – Supported video modes vesa 720 x 400 @ 70Hz* vesa 640 x 480 @ 60Hz sun 1152 x 900 @ 66Hz vesa 640 x 480 @ 72Hz sun 1152 x 900 @ 76Hz vesa 640 x 480 @ 75Hz sun 1280 x 1024 @ 67Hz vesa 640 x 480 @ 85Hz apple 640 x 480 @ 67Hz vesa 800 x 600 @ 56Hz apple 832 x 624 @ 75Hz vesa 800 x 600 @ 60Hz apple 1152 x 870 @ 75Hz vesa 800 x 600 @ 72Hz vesa 800 x 600 @ 75Hz 1920 x 1200 @ 60Hz** vesa 800 x 600 @ 85Hz vesa 1024 x 768 @ 60Hz vesa 1024 x 768 @ 70Hz vesa 72
Safety information General Public License (Linux) The ServSwitch CX Uno IP runs an embedded version of the Linux operating system, licensed under the GNU General Public License. To obtain the source code for the open-source components of the system visit: http://www.adventiq.com/products/ARQ3/gpl.
2. Permitted and Prohibited Uses 2.1 During the term of this Agreement and as long as you comply with the terms of this agreement, you may use the Software only with the Product for your personal use or for the internal use of your business. You may make as many copies of the Software as you require for your own internal business purposes only and for archival purposes.
Radio Frequency Energy Canadian Department of Communications RFI statement This equipment does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications.
Certification notice for equipment used in Canada The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications-network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction.
Normas Oficiales Mexicanas (NOM) electrical safety statement 15 En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia. 16 El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo. 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018, United States of America Tel: +1-724-746-5500 Fax: +1-724-746-0746 © 2009 Black Box Corporation All trademarks are acknowledged. ® Documentation by: www.ctxd.
Index ® C Cable lengths to computers 11 Cable specifications 83 Calibrate mouse 44 screen 44 Calibrate all video settings 47 Cascade connections addressing 16 introduction 14 tips for success 15 Clear IP access control local setting 58 Colour level 72 Computer connection 11 ports 5 selecting 34 D Daisy chain cable 83 Date local setting 57 DHCP discovering allocations 29 during initial setup 20 local setting 58 remote setting 66 DNS addressing 29 Encryption key 20 Encryption settings 26 viewer 49 End use
Rack mounting 7 Raw 72,78 Recover upgrade failure 32 Refresh screen 45 Reminder banner 37 Remote configuration advanced unit configuration 64 host configuration 69 logging and status 70 network configuration 66 serial port configuration 68 setting IP access control 67 unit configuration 63 user accounts 62 Reset configuration 60 Resync mouse 45 RJ9 connector 13 Router 28 Routing status 37 M MAC address 58,65,66 Mask explanation 79 for IP access control 81 Menu bar viewer window 42 Menu key changing 73 Moun
BlackBox ��������������������������� subsidiary contact details United States www.blackbox.com 724-746-5500 724-746-0746 Austria www.black-box.at support@black-box.at +43 1 256 98 56 +43 1 256 98 56 Belgium www.blackbox.be support.nederlands@blackbox.be support.french@blackbox.be support.english@blackbox.be +32 2 725 85 50 +32 2 725 92 12 Denmark www.blackbox.dk support@blackbox.dk +45 56 63 30 10 +45 56 65 08 05 Finland www.blackbox.fi tuki@blackbox.