User's Manual

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EME149A-20

Chapter 8: Frequently Asked Questions (FAQs)

Figure 8-8. Win Network screen.

Question: What is the Heartbeat message?

Answer: This setting is to have the ServSensor notify you that it is still running. You can be notified by either traps or by e-mail:

Alive Trap settings: Send Keep Alive Traps (Default Off): Select on if you want the system to send Alive Traps.

Destination: Enter the IP address of the server to send traps to.

Community: SNMP community string.

Resend Interval (mins): The period of time between each keep-alive trap. Values range from 1 to 65535 minutes.

Question: What is the network sniffer?

Answer: The network sniffer application can be used to capture network packets running to and from the securityProbe, and all

the network traffic. You can then import the captured file into TCP dump for details of these network packets. The network trace

will help in debugging any network problems; for example, if e-mail cannot be sent.

Question: Can I use the camera for a videoconferencing call?

Answer: Yes, it is possible to use the camera and the integrated microphone to make a videoconferencing call. You need the

software called “OpenPhone” running on your computer. This is included on the CD-ROM that came with your unit. (Look for

OpenPhone.exe). Next follow these steps:

1. Initiate connection from OpenPhone (PC) to ServSensor.

a. Open the program by double clicking "openphone.exe"