Please open this page for an ‘at a glance’ guide to your Quartet 2010.
At a glance Aerial Extendable. In use light Lights up when ringing. Earpiece volume control Increase or decrease volume during a call. See page 13 Display screen Shows all status displays. Options For navigating through the menu. Talk Command buttons Used in conjunction with Display screen options. For making and ending calls. Keypad Keys 0 - 9 plus ✱ and #. Directory To call and store up to 20 names and numbers. See page 15 Recall For use with switchboards.
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In this guide At a glance 1 Introduction 4 Setting up 6 Using your Quartet 2010 8 Making and receiving calls 11 Using the directory 15 Optional settings 18 Using Select Services 21 Using additional handsets 30 Wall mounting 32 Help and advice 34 Technical advice 36 Index 38 Wall mounting template 39 3
Introduction Your BT Quartet 2010 cordless telephone is designed for ease of use and is made to BT’s high standards. The BT Quartet 2010 combines the advantages of cordless operation with the performance of a high quality telephone. It offers unparalleled quality and features. Cordless telephone functions Your Quartet 2010 offers you the convenience and flexibility of a cordless telephone system and has been specifically designed to be easy to use.
Unpacking your Quartet 2010 Check that your BT Quartet 2010 is complete. When you unpack it, you should have: For your records Date of purchase: Place of purchase: ● BT Quartet 2010 base unit with telephone line cable attached. Serial number (on the underside of the telephone base unit): Purchase price: For warranty purposes, proof of purchase is required, so please keep your receipt.
Setting up Follow these steps to get your Quartet 2010 ready for use. Situating your Quartet 2010 1 Plug your Quartet 2010 base unit into the telephone wall socket Position your Quartet 2010 within 2 metres of a phone socket and 3 metres of a mains power socket. Do not stand it on carpets or other similar surfaces which might generate fibres. SETTING UP Do not cover or enclose the machine. Allow a free flow of air to its surfaces.
3 Charge the handset batteries for at least 24 hours Before you use your Quartet 2010 for the first time, it is important to have the handset batteries fully charged. We recommend that you leave the Quartet 2010 handset on the cradle charger for at least 24 hours. Battery Low Indication When the batteries need re-charging, the display will show a ‘battery low’ symbol. Replace the handset on the charger to re-charge.
Using your Quartet 2010 Menu options Your Quartet 2010 uses a display on the handset which allows you to select from the various product features detailed throughout this guide. Using the keypad, you are guided through the menu options by the prompts on the display.
Alternatively, if you press OK when in TELEPHONE, you will be presented with a further menu of 6 screens, which you also move between by pressing the OPTIONS button again. HANDSET RING BACK CHANGE HANDSET VOL BACK CHANGE Options Options Display symbols The following symbols may appear on your handset display. BASE RING BACK CHANGE Options When you have reached the feature you wish to select or change, just follow the on-screen menus.
M E N U S T R U C T U R E ( W H E N I N S TA N D B Y ) HANDSET SELECT SERVICES * USING TELEPHONE CALL RETURN Page 23 FRIENDS/FAM Page 24 CALL MY BILL Page 25 CALL DIVERT Page 26 REMINDER CALL Page 27 CALL WAITING Page 29 EDIT SERVICES Page 22 HANDSET RING Page 18 HANDSET VOLUME Page 18 BASE RING Page 19 DIAL MODE Page 19 RECALL MODE Page 20 REGISTER Page 30 MENU STRUCTURE (DURING A CALL) HANDSET OFF HOOK SECRECY Page 13 OPTIONS * TRANSFER CALL WAITING Page 14 RING BA
To make a call, you can choose to enter the number first, before you dial it. DIAL To delete a digit press and release the button under the < symbol. Press the button under the > symbol to insert a space. USING < > Enter the number you wish to dial. The number will appear in handset display together with < for back and > for forward. The black cursor will flash. When you have entered the full number, press the TALK button. Your number will be dialled.
To end a call To receive a call When the phone rings: Press buttons in order shown The light on the handset flashes. Press the TALK button or replace the handset in its charger. Display shows CALL. This occurs both on and off the charger. If the handset is in its charger: To redial the last number Lift the handset and you are immediately in contact with the caller.
Options during a call To use the secrecy function You can use a number of additional functions during a call. While on a call, if you wish to talk to someone close by without the person at the other end hearing the conversation, you can use the secrecy function.
To end the call, press the TALK button or replace the handset in its charger. When the engaged number becomes free, your phone will ring and you will be connected to the person you were trying to contact. (They will answer the call as if you had just called them.) Press buttons in order shown For an explanation of Call Waiting service, please see page 22. When you hear the Call Waiting beeps during a call: Options Press the OPTIONS button until the display shows CALL WAITING.
Using the Directory Your Quartet 2010 can hold up to 20 names and numbers in its directory which will be stored in alphabetical order. You can add names to the directory and edit or delete them as required. > < SAVE You can also set up calls from entries in the directory. Press the DIRECTORY button. The display shows EMPTY or your first directory name. Redial KEYPAD Key the first letter of the name you wish to enter.
AVAILABLE CHARACTERS 1 2 3 4 5 = = = = = & A D G J ’ B E H K ( ) 1 C 2 F 3 I 4 L 5 6 7 8 9 = = = = M P T W N Q U X O R V Y To edit an entr y in the director y 6 S 7 8 Z 9 Press the DIRECTORY button. Use the DIRECTORY button to scroll through the names until the name you wish to edit appears. Options Press the OPTIONS button. The display shows the name. EDIT SAVE Press EDIT. You will now see the name, such as LOUISE DAVIES. Use the backspace, the forward space and the keypad to edit the name.
To view and then dial a call from the director y To delete an entr y in the director y Press the DIRECTORY button. The first stored name is displayed with the telephone number. Press and release the DIRECTORY button to move to the next entry. Or Press and hold the DIRECTORY button to scroll through all entries. These are in alphabetical order. After reaching Z the scrolling takes you back to letter A. Use the DIRECTORY button to scroll through the names until the name you wish to delete appears.
Optional settings The following settings can be altered on your Quartet 2010. To change the handset ringer melody Press buttons in order shown OPTIONAL SETTINGS Options OK Press the OPTIONS button until the display shows the TELEPHONE. Press OK. Display briefly shows MAKING LINK then HANDSET RING alternating with MELODY. CHANGE Press CHANGE. Display shows MELODY. To change the handset ringer volume Options Press the OPTIONS button until the display shows TELEPHONE. OK Press OK.
To change the base unit ringer volume To change the dial mode Options Press the OPTIONS button until the display shows TELEPHONE. Options Press the OPTIONS button until the display shows TELEPHONE. OK Press OK. The display briefly shows MAKING LINK then HANDSET RING. OK Press OK. The display briefly shows MAKING LINK then HANDSET RING. Options Press the OPTIONS button until the display shows BASE RING alternating with VOLUME HIGH (LOW or OFF).
To change recall mode Press buttons in order shown Options Press the OPTIONS button until the display shows TELEPHONE. OK Press OK. The display briefly shows MAKING LINK then HANDSET RING. Options Press the OPTIONS button until the display shows RECALL MODE, alternating with TIMED BREAK (or EARTH). OPTIONAL SETTINGS CHANGE Press CHANGE. The display shows TIMED BREAK (or EARTH). Options Use the OPTIONS button to switch between the 2 settings. SAVE Select one and press SAVE. A beep sounds.
Using Select Services Your Quartet 2010 is designed to make it easy for you to access certain BT Select Services, Friends & Family and Call My Bill. The available Select Services are Call Return, Call Diversion, Reminder Call, Call Waiting, Three Way Calling and Ring Back. When you start to use the Select Services menu, the handset will automatically take you to the last Select Service you accessed.
Call My Bill This feature gives you the cost of calls recorded on your telephone number since your last bill. You can get an instant bill total including all charges up to the last working day. PLEASE NOTE Before phoning the Call My Bill service, you need your BT customer number. This is in the top right-hand corner of your phone bill. Call Diversion SELECT SERVICES You can use your Quartet 2010 to request the network to divert all incoming calls to another number.
To make a Call Return call To edit Call Return (Not to be edited unless requested by your Network Provider.) Press buttons in order shown Options OK Options Press the OPTIONS button until the display shows SELECT SERVS. Press OK. The display shows the last Select Service accessed. Press the OPTIONS button until the display shows CALL RETURN. Options OK Options Either OK Options Press OK. The display shows the last Select Service accessed.
To call Friends & Family To set or edit Friends & Family Press buttons in order shown Options OK Options Press the OPTIONS button. The display shows SELECT SERVS. Press OK. The display shows the last Select Service accessed. Press the OPTIONS button until the display shows FRIENDS/FAM. SELECT SERVICES Press the TALK button or DIAL button. The display briefly shows MAKING LINK then PLEASE LISTEN, the Friends & Family 0800 number is then shown.
(Not to be edited unless requested by your Network Provider.) Press the OPTIONS button. The display shows SELECT SERVS. OK Press OK. The display shows the last Select Service accessed. Press the OPTIONS button until the display shows EDIT SERVS. OK Press OK. SELECT SERVICES Press the OPTIONS several times until the display shows CALL MY BILL. CHANGE Select CHANGE. The display shows the current 0800 number for accessing Call My Bill.
To set your Call Diversion setting Press buttons in order shown Options OK SET Press the OPTIONS button until the display shows SELECT SERVS. Press OK, then press the OPTIONS button until the display shows CALL DIVERT. Press SET. The display briefly shows MAKING LINK then PLEASE LISTEN. Follow the voice prompts. To edit the Call Diversion set code Options Press the OPTIONS button, the display shows SELECT SERVS. OK Press OK. Display shows the last Select Service accessed.
To edit the Call Diversion cancel code Options OK Options OK Options Press the OPTIONS button, the display shows SELECT SERVS. Press OK. Display shows the last Select Service accessed. Press the OPTIONS button until the display shows EDIT SERVS. Options OK Options Press the OPTIONS button until the display shows CALL DIVERT alternating with CANCEL. OK Options Press the OPTIONS button, the display shows SELECT SERVS. Press OK. The display shows the last Select Service accessed.
To edit or cancel the Reminder Call set up code Press buttons in order shown Options OK Options To turn your Reminder Call ON/OFF Options Press OPTIONS until the display shows SELECT SERVS. Press the OPTIONS button, the display shows SELECT SERVS. OK Press OK. Display shows the last Select Service accessed. Press OK, then press OPTIONS until REMINDER CALL appears. SET Press SET. The display shows MAKING LINK, and then PLEASE LISTEN, then the number, then the time.
To turn Call Waiting ON/OFF Options To edit the Call Waiting code Press OPTIONS button until the display shows SELECT SERVS. OK Press OK. Press the OPTIONS button until the display shows CALL WAITING. ON Press ON or OFF. The display shows MAKING LINK followed by PLEASE LISTEN and your setting is confirmed by the voice. To end the call press TALK or return the handset to the base unit. (Not to be edited unless requested by your Network Provider.) Options OK Options OK Press the OPTIONS button.
A double beep sounds and the display returns to standby. Your handset is now registered to the Quartet 2010 base unit. You are Handset 1 and have taken an incoming call and wish to transfer it to another Quartet 2010 handset that is registered to your base unit. During the call TRANS Press TRANS. The display shows and TRANSFER X, where X is the number of one of the registered handsets. KEYPAD OK Enter the number of the handset you wish to transfer the call to (2, 3, 4). Press OK.
To register your handset to another Quartet 2010 base VOL Redial OK If you want to re-register the handset on another Quartet 2010 unit – then the handset needs to be completely reset. This is done by pressing the VOLUME button and the REDIAL button together until the display shows RESET. A double beep sounds and the display returns to standby. Your handset is now registered to the Quartet base unit.
Wall mounting Your BT Quartet 2010 can be wall-mounted using the screws and wall plugs provided. Use the wall-mounting template opposite as a guide for the drill holes. Before you wall-mount your Quartet 2010 or handset charger (or both), check that: • The wall can support the weight of the apparatus. • The position you choose leaves enough space for the unit to clear any obstruction on the wall with the aerial extended, such as a shelf. • The positioning gives you sufficient radio coverage.
To wall-mount the handset charger 6 Press the power cord into its guide groove before you hook the unit on the screws. 1 Using a pencil, mark two holes on the wall 48mm apart in the position you want to mount your charger. 2 Drill two holes with a drill bit suitable for the screws and wall-plugs supplied (if required). 3 Drive the screws into the wall, leaving about 9mm free on which to hang the charger.
Help and advice If you have any difficulty using your Quartet 2010, look in this section first for solutions to the most common problems Batteries may be low, ensure that they are charged Your handset may be out of range and you will need to move closer the the base unit. No dialling tone Make sure the telephone lead is plugged into the telephone socket at the back of the Quartet 2010 and that the telephone lead is connected to your wall socket. Check that no other extension is in use.
BT Helpline 08457 697330 Please call the BT Helpline (local call rates) if you need further assistance with your BT Quartet 2010. Please have your Quartet 2010 Serial Number ready when calling the Helpline. For your convenience please enter the Serial Number, place and date of purchase on Page 5 of this user guide. Safety instructions Use only the power adaptor supplied and the handset battery pack supplied. There is a slight chance that your phone could be damaged by an electrical storm.
Technical advice Environment Your BT Quartet 2010 should be kept free of dust, moisture, high temperature and vibration, and it should not be exposed to direct sunlight. It should not be used in bathrooms or near water. Your Quartet 2010 is designed to be operated in a normal office or domestic environment only, where the relative humidity is no more than 60%. TECHNICAL ADVICE Maintaining your Quartet 2010 Clean with a soft, dry cloth, do not use a damp cloth.
Guarantee If you own your BT Quartet 2010 and it is under BT’s guarantee, BT guarantees the product for one year, provided that: The goods have only been used for their intended purpose, and have not been subjected to misuse or been wilfully or accidentally damaged. The goods have not been tampered with or repaired by anyone other than BT, its staff or its agents.
INDEX Index 38 Additional handsets Aerial 30 7 BT Services Information 34 Call Diversion Call My Bill Call Return Call Waiting 14, Channel seeker Charging handset batteries 26 25 23 29 14 7 Delete an entry Dial mode Directory 17 19 15 Edit an entry Emergency Services Ending calls Environment 16 35 12 36 Friends & Family 24 Guarantee 37 Help and Advice Helpline 34 35 Keypad guard 12 Mains power socket Maintenance Making calls Menu options Menu structure Optional Settings 6 36 11 8 10 18
Wall mounting Template Base station Handset charger 48 mm 72 mm 100 mm 39
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Offices in Europe, North America, Japan and Asia Pacific. The telecommunications services described in this publication are subject to availability and may be modified from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract. Touchtone™ is a registered trade mark of British Telecommunications plc in the UK. © British Telecommunications plc 1998.
