Datasheet

Recognize any of these situations?
• Youwaitmorethan30minutestogetthrough
to a vendor’s tech support.
• Theso-called“tech”isacustomerservicerep
who can’t help you.
• Youdon’thaveapurchaseordernumber
or a credit card so the tech won’t help you.
• It’s9
p.m. and you need help, but your vendor’s
tech support line is closed.
According to a survey by Data Communi cationsmagazine,90%ofnetwork
managers surveyed say that getting the technical support they need is extremely
important when choosing a vendor. But even though network managers pay
anywherefrom10to20%oftheiroverallpurchasepriceforabasicserviceand
supportcontract,thetechnicalsupportandservicetheyreceivefallsfarshortof
their expectations — and certainly isn’t worth what they paid.
AtBlackBox,weguaranteethebestvalueandthebestsupport.Youcaneven
consultourTechSupportexperts—FREEofcharge—before,during,andlongafter
your transaction. It’s all part of our commitment to your success.
Why buy from Black Box?
Exceptional value. Exceptional Tech Support. Period.
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Technologies,Inc.Anythird-partytrademarksappearinginthispublicationareacknowledgedtobethepropertyoftheirrespectiveowners.
Comprehensive digital signage,
audio/video, multimedia,
and networking solutions.
Get the objective advice you need, the industry-leading
technology you want, and the real support you can count
on from Black Box Network Services.
You’ll find it at Black Box.
The right products, the right support, and the right pricing.
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