Specifications

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KV9622A
Appendix: Troubleshooting
•whentheproblemoccurs.
•thecomponentsinvolvedintheproblem.
•anyparticularapplicationthat,whenused,appearstocreatetheproblemor
make it worse.
A.3 Shipping and Packaging
If you need to transport or ship your 2-or4-PortServSwitchDTUSB/DualDVI/
AudioKVMSwitch:
•Packageitcarefully.Werecommendthatyouusetheoriginalcontainer.
•Ifyouareshippingthe2-or4-PortServSwitchDTUSB/DualDVI/AudioKVM
Switch for repair, make sure you include everything that came in the original
package. Before you ship, contact Black Box to get a Return Authorization (RA)
number.