Specifications

724-746-5500 | blackbox.com
724-746-5500 | blackbox.com
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Appendix: Troubleshooting: Frequently-Asked Questions
Appendix: Troubleshooting: Frequently Asked Questions
Q. What sort of screens can I use with Media Flyer?
You can use anything with a DVI, HDMI or, through the use of adapters, VGA connection, including computer monitors,
projectors, plasmas, and LCDs. The maximum resolution supported is 1920 x 1200 at 60 Hz and 24-bit color.
Q. Can each screen show different content?
Yes! You can control the content being shown on any display, anywhere in your organization, individually. Or you can set any
number of your displays to show the same thing. And you can do it from anywhere!
Q. Why not just use Windows PCs to drive the screens?
Running PCs to do this is high maintenance. They require software licenses and virus-protection that must be kept up-to-date.
Configuration can also be complex. In general, it would normally require a technical expert to get a PC-based system up and
running and maintained on an ongoing basis. Media Flyer is designed for people who just want to put their stuff on the walls, so
we've adopted a plug-and-play approach. Our kit requires no software installation and isn’t vulnerable to viruses. You just plug it
together and manage the content on your screens through our Web service.
Q. Can I connect the screens wirelessly?
Customers often have more issues than they expect when setting up any wireless network. We recommend standard CAT5
wiring, but please contact us if 3G or Wi-Fi is a key requirement for you.
Q. Do we need special cabling for a Media Flyer system?
No—the existing networking cable found in most modern buildings is perfect for Media Flyer, and you can choose whether to
integrate it with your main network (as we do) or keep the system on a network of its own.
Q. What happens if my Internet connection goes away?
The Media Flyer pod caches content locally and will normally keep playing the material it was last asked to play until the
connection comes back.
Q. I like Media Flyer but want it customized for our particular application and integrated with our existing business
information systems. Is this possible?
Yes! We offer customization and modification on a contract basis. You should also take a look at our developer
documentation if you'd like to consider doing this in-house. For more information, contact Black Box Technical Support
at 724-746-5500 or [e-mail].