User's Manual

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CHAPTER 9: Troubleshooting
Example: Specifying a Remote Output Queue (also Name of printer on that
machine/server in Windows NT) of:
LPT2_nb_nt_nff
would cause the banner (header) page, the trailer page, and a blank page to
be suppressed when printing from this TCP/IP host to a printer attached to
the Print Server’s LPT2 port.
9.5.3 TN5250 E P RINTING
Problem: The AS/400 assigns a 3812 printer device with a name of QPADEVnnnn
(where nnnn is a 4-digit number).
Resolution:
If the printer name is left blank when configuring the TN5250e object in the print-
control utility, the AS/400 will create a 3812 device but will give the printer the
name of QPADEVnnnn, with nnnn being a 4-digit number. However, each time the
print server connects to the host, the nnnn number for the printer may be
different. This may cause problems where specific printer name is used in
specifying the location of printed output. Black Box does not recommend that you
let the AS/400 create the printer name.
Problem: The AS/400 assigns a VT100 display device with a name of QPADEVnnnn
(where nnnn is a 4-digit number).
Resolution:
The AS/400 Telnet server is not up to the most current version and does not
support TN5250e printing. Install the proper PTFs. Also make certain to have
installed the most recent version of Client Access (Client Access for Windows
95/NT V3R1M3 or newer, or Client Access Enhanced for Windows 3.1 V3R1).
Problem: The writer is in a writing status, but no printing is occurring and there
are no messages on the AS/400. This usually occurs when communication has
been lost with the host.
Resolution:
1. End the writer.
2. Vary off the device.