User's Manual

109
CHAPTER 9: Troubleshooting
8925 = Creation of device failed
8928 = Change of device failed
8930 = Message queue does not exist
8935 = Session rejected
8940 = Automatic configuration failed or not allowed
E001 = No Telnet printer support at host
The operating system on the AS/400 supports only display (not printer) devices in
Telnet sessions. You should either update your operating system, or reconfigure
your print server for a non-Telnet mode of AS/400 communication.
I902 = Session successfully started
I904 = Source system at incompatible release
9.5.5 IPDS P RINTING
Problem: The print server will not respond to a Ping.
Resolution: If you have problems pinging the print server:
• Verify the configuration of the AS/400, including the print server and any
intervening devices such as routers and bridges.
• Verify that the AS/400 line description is varied on, the print server is turned
on, and that the printer is also turned on and show a status of READY.
• Verify that the AS/400 TCP/IP interface is active.
Problem: PSF/400 terminates when initialized
Resolution:
If PSF/400 terminates when you initialize it for IPDS printing and issues a message
PQT3603, check for the following error codes:
“10” means an incorrect RMTSYS (V3R1 or V3R6) or RMTLOCNAME (V3R2,
V3R7, or above) has been specified for the printer.