User's Manual

110
ETHERNET TO TWINAX/COAX PRINT SERVER
“15” means that PSF/400 timed out waiting for the printer’s response. You should
check the value you entered for Activation Timer when using WRKAFP2 (V3R1 or
V3R6), CRTPSFCFG (V3R2), or CRTDEVPRT (V3R7 or above).
Codes “20–39” indicate a general communications failure. Make sure all of the
components in your network are operational, such as routers.
Codes “40–59” indicate a logic error between PSF and the printer control unit.
Contact IBM Support.
Problem: Spooled print file remains in PND status
Resolution:
• Check the output queue with the command WRKOUTQ OUTQ
(queuename).
• This typically indicates that PSF/400 is waiting for a response from the printer.
This can be verified by displaying the QSPL subsystem WRKACTJOB
SBS(QSPL). If the status of the PDJ job for the printer is SELW, then PSF/400
is waiting for a response from the printer. Make sure that the printer is online
and in READY status and that all network connections (for example, routers)
between the AS/400 and the printer are active.
Problem: Spooled files disappear without printing.
Resolution:
• Check that the correct printer queue name and correct IP address have been
used.
• Ping the IP address. If the ping is successful, disconnect the network cable
from the print server, and ping the address again. If the ping is still successful,
there is another printer with that IP address on the network.
Problem: Data is being clipped
Resolution: To resolve this problem, you may want to set the PSC (Page Size
Control) parameter to *YES in the WRKAFP2 (V3R1 and V3R6) command or in
the CRTPS FCFG command (V3R2, V3R7 or above).