User's Manual

116
ETHERNET TO TWINAX/COAX PRINT SERVER
Problem: When printing from an ASCII host, the vertical spacing of the print is not
consistent.
Resolution: The vertical spacing commands are too complex for the limited
capabilities of your twinax or 3270-coax printer. Connect an ASCII printer to the
diagnostics port and print the job again. The ASCII printer attached to the
diagnostic port will print out all the commands being sent to the twinax printer.
Then contact the Technical Support group for assistance in reading the diagnostic
print out.
Problem: ASCII commands are printed out on the twinax or 3270-coax printer.
Resolution: The emulation you selected in the PrintControl utility is not correct.
Press the Mode Button to cause the print server to print a self-test. From the self-
test, note whether Epson or IBM mode has been selected. Also note what code
page has been selected. The print driver used by the ASCII host must match these
settings.
Problem: The twinax or 3270-coax printer prints out a message indicating that
invalid data has been received.
Resolution: This may indicate that IPDS data is being sent to a non-IPDS twinax or
3270-coax printer. Make sure that if the twinax or 3270-coax printer attached to
the print server is not capable of accepting IPDS data streams, and that the AS/400
or IBM mainframe is configured properly for the type of printer attached.
Problem: When printing a diagnostics report, the twinax printer slows down and
the Line Sync LED flashes.
Resolution: This is a common condition when the print server is performing a
diagnostic printout. The twinax printer will return to its normal speed when the
diagnostic function is complete.