User's Manual

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CHAPTER 9: Troubleshooting
Problem: When you use AnyNet to connect an IPDS printer, the host will not
release print jobs.
Resolution: AnyNet will not completely configure an IPDS print device. Use the
WRKDEVD command and set the value of the Advanced Function Printing
parameter to *YES.
9.5.8 H ARDWARE P ROBLEMS
Problem: The Line Link LED does not light.
Resolution:
• Check the cabling and cable connectors.
• Restore factory defaults on printer server.
• Set the 10/100 switch first to autosensing, then either the 10 or 100 selection,
depending on the speed of the Ethernet cable attached.
Problem: The print server does not appear in the print-control utility’s “List of
Print Servers” screen.
Resolution:
• Check the cabling and cable connectors.
• Restore factory defaults on the printer server.
• Set the 10/100 switch first to autosensing, then either the 10 or 100 selection,
depending on the speed of the attached Ethernet segment.
Problem: Both mode lights come on during active use of the print server.
Resolution:
• Power the print server off and then back on.
• Restore the factory defaults.