® ® NETWORK SERVICES FEBRUARY 2008 SW2007A-USB SW4007A-USB SW4007A-USB-PLUS ServSwitch™ Secure and Secure PLUS USER GUIDE 1 2 3 4 Secure Plus INSERT CARD CHIP DOWNWARDS CUSTOMER SUPPORT INFORMATION Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.
Contents Further information Troubleshooting.........................................................................15 Summary of threats and solutions.............................................15 Getting assistance.......................................................................17 Safety information.....................................................................18 Certification notice for equipment used in Canada.................18 Radio Frequency Energy.....................................
Welcome ® PC 1 2 3 PC 2 4 PC 3 PC 4 Individually colored indicators provide clear visual feedback about the currently selected channel Channel switching is by physical button press only, no keyboard or mouse codes are permitted Hard wired Data Diodes enforce a one-way flow on information The switching section is hard wired to allow only one channel to be selected at any time. This operation is also closely monitored by separate checking circuitry.
ServSwitch Secure and Secure PLUS - features ® 3 4 Secure Plus INSERT CARD CHIP DOWNWARDS ERR PWR Optional smart card reader The four port Secure PLUS model includes a smart card reader for use with user authentication schemes. 3 2 1 5V 4 INDOOR USE ONLY 2 Clear and simple connections All connections are clearly marked to avoid any ambiguity. Full dual link DVI/I video connections are provided and USB connections are used throughout for keyboard and mouse links.
Additional items ® Standard items 1 2 3 S ServSwitch Secure or Secure PLUS Secu re P lus ER R PW R Audio cable Please contact Black Box for details Rack brackets Including four screws 5V, 2A Power supply plus country-specific mains cable CHINSE IP RT DO CA WN RD WA RD 10ft (3.0m) length - code: EHN900024U-010 DVI/I + USB cable assembly 6ft (1.
Installation The rear panel of the unit is well marked, however, the diagram below offers additional clarity on how best to arrange your connections. You may have noticed that the indicators on the front panel use different colors to represent the various channels. This is done to provide quick and effective visual feedback to the operator. Channel 1 has a green indicator and is traditionally used for the lowest security connection.
Mounting ® NS OL E 4 1 5V 2.
Making connections ® Connections to the ServSwitch unit do not need to follow the precise order given in this user guide, although if one or more systems must be hot-plugged, connect these after all other connections have been made. IMPORTANT: All rear panel connectors are clearly marked, however, take great care not to cross connect any links or devices. You are recommended to connect all of the links within one channel before proceeding to the next channel.
Connections to computer systems (continued) ® Connecting video inputs 5V 2.0 2 1 5V 2.0 A Digital video input Analog video input A INDOOR USE ONLY 1 To connect an analog video input 1 Wherever possible, ensure that power is disconnected from the unit and the host computer(s) to be connected.
Connections to user console peripherals ® To connect speakers 1 Wherever possible, ensure that power is disconnected from the unit and the host computer(s) to be connected. 2 At the far left side of the rear panel, connect the speaker cable to the socket marked ER CO NS OL E NS OL E US CO ER US To connect a keyboard and mouse Note: The ServSwitch Secure unit can directly accommodate only a USB-style keyboard and mouse.
Connecting video inputs CO NS OL E ER US US ER CO NS OL Digital video display output E To connect an analog video input 1 Wherever possible, ensure that power is disconnected from the unit and the host computer(s) to be connected.
ServSwitch Secure unit response Connected DDC data is harvested from the connected video display during unit power on and written to all computer port memories. Not connected Unit retains the DDC data that is already held in the port memories and continues to present them to the attached computers. No new DDC data can be sought from the currently connected video display. Grounded Unit wipes all DDC data held in memory and presents no information to the attached computers.
Connection to power supply ® A 2 When all other connections have been made, connect the main body of the power supply to a nearby earthed mains socket. 2.0 5V 1 INDOOR USE ONLY 2 To connect the power supply 1 Attach the output connector of the power supply (country specific power supplies are available) to the socket on the far right of the rear panel.
Operation ® In operation, the ServSwitch Secure unit allows you to quickly and securely switch between up to four systems. Strictly only one system may be accessed at a time, whereupon the common keyboard and mouse are linked to that system. Tamper-evident seals In order to guard against the possibility of malicious software and also to minimize the chance of accidental switching, the ServSwitch Secure unit offers only one method to change between channels.
Smart card reader ® Using the smart card reader The instructions given here are general advice and may be superseded by procedures stipulated by your organization. Note: The channel can be changed before or after inserting the smart card. To use the smart card reader 1 Align your smart card with the reader slot located in the front panel of the unit. Ensure that the gold contacts of the card are facing down. 2 Press the required channel select button (if the required channel is not already selected).
Further information Video from some computers only • Remember that the ServSwitch does not convert digital video signals to analog signals and vice versa so it is not generally possible to mix digital and analog inputs. Mixed systems are possible in certain special circumstances but these will require specialist assistance from Black Box technical support. Microprocessor malfunction or unanticipated software bugs causing data to flow between ports.
Channel switching is controlled by the front panel buttons only with all keyboard hotkey or mouse switching capabilities removed from the design. Forced malfunctions due to overloaded signaling. Data transfer by means of common storage. USB ports support keyboard and mouse (and card reader for SW4007-PLUS-USB) connections only. The product does not enable a USB memory stick or disk drive to be shared between computers. Unidirectional signalling protects against data transfer across the switch.
Getting assistance ® in the US: in the UK: 724-746-5500 +44 (0)118 965 6000 • Phone techsupport@blackbox.com techhelp@blackbox.co.
The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications-network protective, operation, and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company.
Radio Frequency Energy ® All interface cables used with this equipment must be shielded in order to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances. This equipment generates, uses and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication.
Normas Oficiales Mexicanas (NOM) electrical safety statement 15 En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia. 16 El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo. 17 Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018, United States of America Tel: +1-724-746-5500 Fax: +1-724-746-0746 © 2008 Black Box Corporation All trademarks are acknowledged. ® Documentation by: www.ctxd.
BlackBox subsidiary contact details United States www.blackbox.com 724-746-5500 724-746-0746 Austria www.black-box.at support@black-box.at +43 1 256 98 56 +43 1 256 98 56 Belgium www.blackbox.be support.nederlands@blackbox.be support.french@blackbox.be support.english@blackbox.be +32 2 725 85 50 +32 2 725 92 12 Denmark www.blackbox.dk support@blackbox.dk +45 56 63 30 10 +45 56 65 08 05 Finland www.blackbox.fi tuki@blackbox.fi +35 201 888 800 +35 201 888 808 France www.blackbox.