User Guide

16
TROUBLESHOOTING
If your Chain Saw does not operate correctly check the following:
Problem Possible Cause Possible Solution
•Toolwillnotstart.
•Unitwillnotcharge.
•Bar/chain
overheated.
•Batterynotinstalled
properly.
•Batterynotcharged.
•Lock-outbuttonnot
actuated.
•Batterynotinsertedinto
charger.
•Chaintootight.
•Lubricationneeded.
•Checkbatteryinstallation.
•Checkbatterycharging
requirements.
•Pushlockoffbutton/actuatetrigger.
•Insertbatteryintochargeruntilgreen
LED appears. Charge up to 5 hours
if battery totally drained.
•Referto“adjustingchain
tension” section.
•Referto“chainoiling”section.
•Chainisloose.
•Poorcutquality.
•Chaintensionset
incorrectly.
•Chaintensionset
incorrectly.
•Chainneeds
replacement.
•Referto“adjustingchain
tension” section.
•Referto“adjustingchain
tension” section.
Note: Excessive tension leads to
excessive wear and reduction in
life of bar & chain. Lubricate before
each cut. Refer to “replacing the
chain” section.
•Unitrunsbutdoes
not cut.
•Chaininstalled
backwards.
•Refertosectionsforinstallingand
removing chain.
For assistance with your product, visit our website www.blackanddecker.com for the
location of the service center nearest you or call the BLACK+DECKER help line at 1-800-544-
6986.
•Unitstopswhile
cutting.
•Lithiumbatterydepleted.
•Voltagelimitprotection
exceeded.
•Batterytoohot.
•Chargebattery.
•Unitisbeingforced.Restartand
apply less pressure.
•Allowbatterytocoolfor30minutes
before proceeding.
•Unitdoesnotoil. •Oilreservoiremptied.
•Oilingholeonguidebar
clogged.
•Refillreservoir.
•Cleanguidebar,sprocketand
sprocket cover. Refer to “care and
maintenance” section.