User guide
20
Your computer must be on and the BlackBerry 
Desktop Redirector must be running to send and 
receive messages on your device.
How do I clean the screen?
Clean the screen and device using only a soft dry 
cloth. Do not use liquid, aerosol cleaners, or 
solvents on or near your device. Disconnect any 
cables from your computer and unplug any 
charging accessories from the electrical outlet 
before cleaning.
Note: See the Safety and Product Information 
Booklet for more information about caring for your 
device. 
Where can I buy accessories for my device?
You can buy approved accessories for your device 
online at:
www.shopblackberry.com
Note: Use only those accessories approved by 
Research In Motion (RIM) for use with your 
particular device model. Using any accessories 
not approved by RIM for use with your particular 
device model might invalidate any approval or 
warranty applicable to the device and might be 
dangerous.
Where can I download games and ring tones for 
my device?
Many third-party vendors offer games, ring tones, 
and other programs for your device online. You 
can download new programs using your device 
browser, or download them using your computer 
and load them onto your device using the 
BlackBerry Application Loader tool of the 
BlackBerry Desktop Software. 
For example, you can visit the following web site 
using the browser on your device:
mobile.blackberry.com
Note: Your use of third-party software shall be 
governed by and subject to you agreeing to the 
terms of separate software licenses, if any, for 
those products or services. Any third-party 
products or services that are provided with RIM 
products and services are provided “as is”. RIM 
makes no representation, warranty, or guarantee 
whatsoever in relation to the third-party products 
or services and RIM assumes no liability 
whatsoever in relation to the third-party products 
and services even if RIM has been advised of the 
possibility of such damages or can anticipate such 
damages.
Why does the screen on my device turn off?
When you do not use your device for a period of 
time, the screen turns off to conserve battery 
power. Roll the trackwheel or press any key to turn 
the screen on again.
Why do some programs not appear on the Home 
screen?
Verify that your device is connected to the 
wireless network. Some programs, such as browser 
programs, might not appear on your device until it 
has sucessfully connected to the wireless network. 
See “Connect to the wireless network” on page 6 
for more information.
If your device uses a theme, the program might 
appear in a folder or program menu instead of on 
the Home screen. The program might also use a 
different name.










