Specifications

40 Frequently Asked Questions
BlackBerry Internet Service – Frequently Asked
Questions
How do I change or update the device I want to use with the BlackBerry Internet
Service?
The BlackBerry Internet Service is linked to your particular BlackBerry device. If
you switch devices, you can log in to the BlackBerry Internet Service Web site to
update the device PIN that is associated with your BlackBerry Internet Service
account. See “Logging In Using a Computer” on page 13 for more information.
See the BlackBerry Internet Service Online Help or contact Sprint for more
information about changing or updating your device.
Why can I not add a supported email address?
Verify that the email account that is associated with the email address that you
want to add supports POP3 or IMAP4. Contact your email provider for more
information about the address types that you can add. See the BlackBerry
Internet Service Online Help for more information about adding supported email
addresses.
When I add a supported email address, how does it work with the BlackBerry Internet
Service?
When you add a supported email account (up to 10) to the BlackBerry Internet
Service, a link is established between the BlackBerry Internet Service and the
email account that is associated with the email address you have added. This
link enables you to send and receive email messages from your BlackBerry
device using the email account that you have added. Email messages continue
to be delivered to the original email account as they were before you added the
email account to the BlackBerry Internet Service. You also see email messages
from the account that you have added in the message list on your BlackBerry
device. Email messages that you read, file, or delete on your BlackBerry device
should be marked as read, filed, or deleted automatically in your email account.
Changes that you make to email messages in your email account are not
reflected on your BlackBerry device. If you have a Microsoft Exchange or IBM
Lotus Domino work email account, or an IMAP personal email account, email
messages that you send from the BlackBerry device are copied to the Sent Items
folder in your supported email account. Likewise, email messages that you
delete are copied to the Deleted Items folder.
Note:
Depending on your email account type or mail implementation, wireless
email reconciliation might not be available for your BlackBerry device.