User`s guide
© TELENAV 2003-6  PAGE 31 OF 38 
TeleNav, you should try the 408 number. Ease of using the Voice Address Input system is probably a more 
important consideration than the minor change in your billing. 
Help/About 
The TeleNav Menu footer caption for Help/About is shown below on the left. 
The content of the Help/About screen is shown on the right. 
TIP: Have questions about TeleNav? We have answers! TeleNav Customer 
Care is available 24 hours a day, seven days a week. For Customer Care, 
dial toll free 88-TeleNav-4. 
Click the trackwheel and select the Call Customer Care option to dial TeleNav 
Customer Care directly. 
Activity Messages 
Whenever the TeleNav application on your handheld needs to contact the 
TeleNav server, as it does when generating a route or map, it uses the 
carrier’s data service. While it is using the data service, other services such 
as SMS 2-way messaging, and conventional cellular will not be available. 
Typically this interruption of other services will last no more than 20 seconds. 
When TeleNav is using data service to contact the TeleNav servers, it will 
present a message like: a) Reading GPS…, b) Waiting …, c) Sending …, 
d) Receiving…, e) Logging in…, f) Personalizing …, g) Loading …, 
and h) Storing ... There is also a small network activity indicator comprised of 
two arrows in the upper right corner of the display that will appear when you 
change map scale factor. 
Taking an Incoming Call 
When your handheld receives an incoming call, it will ring and display a 
screen that allows you to take or ignore the call. If you take the call, TeleNav 
will be operating but “suspended.” After the call, press the ESCape button to 
end the call. At this point, TeleNav should resume from its suspended state. 
If you are navigating and have gotten off the route, TeleNav will sound a 
deviation jingle and obtain a new route for you. 
NOTE: When TeleNav briefly uses the data network, incoming calls may be 
blocked. 










